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Derringers Music

Derringers Music

Online store and Physical store
4.2 from 17 reviews

See the Best Music / DVD Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
11
4 star
3
3 star
1
2 star
0
1 star
2

Romeo

RomeoMetropolitan Adelaide, SA

Exceptional Service and very happy with the price of the product

published

On the back of a fathers day gift voucher for Derringers, I decided on a Boss Blues Driver Effect Pedal. Problem: Expensive and the voucher only went so far. Solution: I asked the helpful assistant Fenton (hope I spelled it correctly) if there was discount or better price. Reply: Without batting an eyelid, he said "If there is a lower price online for another retailer and they have it in stock we can match it". Outcome: A very good online price was found by Fenton and they matched it. Result: One happy dad and owner of a Boss Blues Driver Pedal and the out of picket far less than it could have been. Well done Fenton and thanks Derringers.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationGrenfell street store
See all answers

Fantastic service by Derringers Music Online!

published

I had always wanted a Gibson Les Paul Standard but there aren't any decent music stores in my town. Derringers had one advertised that was exactly what I wanted/needed and at a great price, so I phoned Andrew and we discussed my concerns at buying a very expensive guitar in this way. I needn't have been worried - Derringers' professionalism and expertise shone through. The guitar arrived well set-up, with transport insurance covered by the store. After-service care was also provided when I needed to ask Andrew a couple of questions over the phone. Wonderful transaction and purchase!

Product Quality
Return Claim MadeNo

No follow up service faulty product.

published

Bought a amp off of these guys. Was the last in stock . Pretty sure it was a older floor model. Which is fine but i paid full price . Charged for shipping to bendigo because its out side metro area? Bendigo is barly an hour from melbourne. as metro as it gets

. The amp has been freezing since i got it i have sent em emails as recommended by marshall as the lasteat firm ware made it just as bad and have not heard back from them . Only postive experience was the manager he is very professional great sales man and a nice guy but this store is dodgy i should of connected the dots haha. Waste of money. Do not buy 1 in stock items from these guys ull pay full price for floor stock garbage .

Return Claim MadeYes
J B

J BMetropolitan Adelaide, SA

  • 2 reviews
  • 3 likes

Excellent service and fantastic prices.

published

Friendly staff, excellent products and great prices offered both online and in store. Staff always going above and beyond to assist with products. The go to music store in Adelaide.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationPiano store
See all answers

Serena M.

Serena M.Central West, NSW

Fast delivery, great service, multiple payment options

published

It has been a wonderful experience to be able to purchase top quality musical products and pay in installments and at my ability. The customer service is 10 out of 10. Delivery is so quick. I have been absolutely satisfied with Derringers Music. Thanks guys.

Product Quality
Return Claim MadeNo

Professor

ProfessorSouth East Queensland, QLD

Product advertised for sale but after 1.5 mths still no delivery!!!

published

Product advertised online for sale. Purchased and paid for the item up front. After 6-weeks, still no product. Derringers blame me for not calling them prior to purchase to see if they had stock as advertised online!?!? Now they refuse to refund my money!!!


Picksense

PicksenseAdelaide

Never say never

published

Jonno

JonnoWynyard

A fantastic customer experience

published

Purchased a custom colour Pearl Reference Pure drum kit with extra floor tom, snare and some hardware. Derringers Drum shop was helpful throughout the experience, giving me excellent pre-sale advice, and keeping me updated throughout the six month special order time frame. They were also great sorting out an issue with shipping the kit to me. All in all, a very positive customer experience!

Justin

JustinPerth, WA

  • 2 reviews

Quality!

published

Exceptional service, pricing and shipping - can't ask for any more than that. Very professional unit. Check them out for your next purchase.

Emily

EmilyAdelaide

best music shop there is

published

The best customer service ever, helped me (first time guitar buyer) find the best option for my learning and sold me my first ever guitar. Helped me make a decision about what was best for me, instead of just selling me something that may not be what i needed. Anthony served me today and was fantastic :)


Liisa

LiisaMetropolitan Adelaide, SA

  • 6 reviews
  • 2 likes

Great service!

published

My husband and I have been to Derringers multiple times and the guys are always so helpful and friendly. If you don't want to be bothered they will leave you alone however if you have any questions they will give a very detailed answer. There is a massive selection of musical equipment. When I walked into the guitar section I was blown away at how many there were!


  • Verified customer

Fantastic people

published

Purchased some gear and the guys in the guitar shop were, as always, considerate, friendly and professional. This is always the case so no suprise there. Have been shopping here for over 20 years, always a pleasure. What struck a 'chord' in particular was the way dealt with another customer, she had purchased a pricey item for her son i believe, as a gift and it was, its seems faulty, factory issue, she was like a fish out of water but the guys there talked her through everything, explained this issue and swapped straight for another identical unit, obviously she was very happy. Really good to see this kind of genuine effort from a retailer, its becoming rare. Well done lads! See you again sometime.


Coco

CocoAdelaide

  • 2 reviews
  • 1 like

Great music shop

published

Savio

SavioAdelaide

  • Verified customer

Excellent staff, products and prices

published

Just bought a Digital Yamaha Piano at Derringers on Leader street, Adelaide. Not only was the product and price fantastic, the whole experience was made all the more amazing by Gabriel. Very kind and extremely helpful. He went out of his way to help us from start to the point he loaded the piano and stand into the car. Absolute gentleman!
Have previously bought a Fender guitar from the same store and then, too, the service was exceptional.

Derek

DerekGreater Melbourne (Inner), VIC

  • 9 reviews
  • 13 likes

Spammers Of The First Degree. Do Not Respect Their Customers.

published

Without even asking they have spammed me for the past two years and despite emailing them over and over and over again they simply refuse to remove me from their circulation spam list.
I received mediocre service from them, their prices are inflated and cheaper prices can be found elsewhere... oh yeah, and don't, I repeat DON'T give them your email address!

AndrewAUS

AndrewAUSAdelaide

  • 3 reviews

Good to still be able to see & hear stuff

published

Went to have a look at some drums cymbals.

Others didn't have much Zildjian stuff so it was good to be able to hear them.

The staff were helpful and knowledgeable.


Jo Bevan

Jo BevanMetropolitan Adelaide, SA

  • 35 reviews
  • 7 likes

Derringers Music - Happy Customer.

published

Recently, I purchased the Roland FA-08 Keyboard Synthesizer and a set of Sennheiser HD202 Headphones.
The Roland Keyboard was sent from Derringers Music via Fast A-Z couriers same day delivery, which was fantastic!
The Sennheiser headphones, Derringers Music sent via the same courier the following day of purchase.

The staff that I spoke to, were very helpful with my questions, and a pleasure to deal with.

I'm also wishing to make a note here, that I am very happy that Derringers Music have chosen such a reliable courier company to deliver products to customers. This gives me added peace of mind.

I will continue to purchase from Derringers Music, for great prices and great customer service.
Yes, very happy.
Jo - Adelaide, S.A.

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Details

Derringers Music Online store

Derringers Music Online store

3 reviews
Derringers Music Physical store

Derringers Music Physical store

2 reviews
CategoryOnline Shops and Music / DVD ShopsMusic / DVD Shops and Physical Shops

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