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Swamp Industries

Swamp Industries

Online store and Physical store
4.7 from 56 reviews

See the Best Music / DVD Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
50
4 star
2
3 star
0
2 star
0
1 star
4

Great service

published

I have made multiple purchases with Swamp Industries and have only ever had one issue. Every other order, the goods have arrived in perfect condition. The one issue I had was with a power adapter for a mic pre. The original shipment was sent with a chinese power adapter, which is not legal in Australia from a safety point of view. I contacted Swamp and made them aware of the issue. They responded quickly and sourced an AU plugged adapter for me. The Alctron pre is great and I own two of them. Excellent Neve reproduction for exceptionally low price. Swamp are a great business and I would not hesitate to recommend them or continue to purchase with them

Product Quality
Return Claim MadeNo

Bob Lake

Bob LakeTamborine Mountain

  • 5 reviews
  • 5 likes

Top customer service

published

Recently I bought a microphone cable and it arrived in good time, as described. My previous experience had been with an amplifier purchased from Swamp. This worked fine for a few months and then packed up. Following some very helpful diagnostics over the phone, Swamp told me they were unable to repair or replace this model, and gave me a full refund. I was very impressed with the service.

Crap these guys

published

ordered 4x fibreglass panels from Swamp as my second time purchasing from supplier ( first order had a total of 4384 ) , one of the panels comes completely busted , frame , panel itself and stained black on a corner. requested refund on one panel as I can't hang it on my walls as possible clients will laugh at me , provide details and photos , no refund no communication.

  • Verified customer

Exemplary Customer support!

published

My product arrived damaged (in transit), but I did not take receipt of it for several weeks after purchasing it, because I was away on tour. When I finally contacted customer support about the issue, they were fantastic and replaced it promptly without question.


G.Y. Land

G.Y. LandGarran 2605, ACT

  • 70 reviews
  • 76 likes

Excellence in Service and Performance

published

Worst service ever.

published

Enquired about speaker stands due on 16/12/2016. No response for 3 days, checked website again, out of stock. Obviously, never had stock, or forward order in place. Purchased locally, in stock, $10 more, delivered in 24 hours. Would love to hear from suppliers regarding payment and terms.


mick1739

mick1739AU

  • 2 reviews

A Very Bad Experience

published

Couldn't ask for better service

published

I'm a many times return purchaser and this most recent one, like the previous, I couldn't ask for better service and delivery was fast.

I can't believe how good is the cables

published

Great cables. I hear that the Mics are good as well will be buying more gear in the future.

Great website as well.

Excellent service, great price for quality item

published

Much cheaper price than others and customer services was excellent. Bought speaker stands and realised they were in my city so I went to check out the quality (as I thought it was too good to be true) and everything was excellent.


  • Verified customer

Great Service, Will use again

published

Amazing service and my product arrived 2 days after purchasing and in perfect condition! Definitely recommend and will be purchasing a lot more from them in future.Thanks so much and see you again soon.


Chris

Chris

  • 2 reviews
  • Verified customer

Awesome service and value for money

published

I order 4 guitar pedals online and the service is very fast, I received the items on time and use it right away to our gig, I really like the Daphon compressor, Phaser and Chorus that I both I am very happy but the Overdrive wasn't good enough as I expected but that's alright. What I really like is the service, I definitely recommend Swamp Ind. to my friend, I cant wait to buy again to them.


Rich T

Rich TPerth

Excellent service

published

I am really happy with my first experience here at Swamp. It's always a nervous thing buying online but the guys at Swamp offer a fast and safe service and it's a service I will use again without hesitation.

Thanks so much and see you again soon.


Great service and value!

published

Amazing service and my product arrived 2 days after purchasing and in perfect condition! Definitely recommend and will be purchasing a lot more from them in future.

Great Service, Will use again.

published

Ordered from WA. Ordered product and was mailed the next day and delivered ASAP. Good price and decent delivery time. Will be using them to buy most of my audio equipment from now on.
The courier company they use doesn't have the greatest website or tracking service but product was delivered on time.

Perfect

published

I have bought many items from these guys and all items have been perfect. Nice quick postage too which is great. I'm always happy to shop with swamp.


huyho

huyhoMelbourne

Excellent Customer Service. Good product.

published

Fantastic seller. Very quick postage and great item. Value for money.
Highly recommended. A++++
Would buy from them again.
Thank you.


Great Drum Throne !

published

Bought the Hydrolic Drum Throne great product really works well. Plus Super Fast shipping very happy customer! Will buy from Swamp Ind again!!


Norm G.

Norm G.Hallett Cove, S.A.

Excellent Product

published

Excellent service, speedy dispatch and very easy to complete the transaction. Nice to know that Swamp Industries supplies high quality components, such as Neutrik XLR connectors, which I recently purchased and extremely happy with. Thanks for your help, I will be a return customer and have no problems with recommending your company to my friends.


WhiteWolf

WhiteWolfMELBOURNE

  • 3 reviews

Excellent Service!

published

Swamp Industries offers a great range of products and at great prices as well. The product range is extensive and the prices are very competitive at that. I recommend Swamp fully!


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Details

Swamp Industries Online store

Swamp Industries Online store

1 review
Swamp Industries Physical store

Swamp Industries Physical store

No reviews
CategoryOnline Shops and Music / DVD ShopsMusic / DVD Shops and Physical Shops

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