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Swamp Industries

Swamp Industries

Online store, Physical store
4.7 from 61 reviews

Reviews

4.7

61 reviews
5
(55)
4
(2)
3
(0)
2
(0)
1
(4)
  • Product Quality
    4.8 (4)
  • Return Claim MadeYes (0) · No (6)
  • Shipping
    5.0 (4)
  • Customer Service
    4.0 (1)
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Hongi333

Hongi333Hunter Region, NSW

  • 6 reviews

Super fast

published

Super fast processing and after much ummimg and arring I brought a couple swamp brand TRS cables and have since ordered more, as good as any other expensive brand I'm using.

Product Quality
Shipping
Return Claim MadeNo
Leon M

Leon MPerth, WA

  • 3 reviews

Consistently good service

published

Have used this store a couple of times and their service has been A1. Quickly dispatched and goods always as described. Will be a returning customer. Will recommend to others.

Product Quality
Shipping
Return Claim MadeNo
Steve

Steve

  • 3 reviews

Outstanding Customer Service (update)

published
Product Quality
Shipping
Return Claim MadeNo
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Oddie

Oddie

  • 12 reviews

Shocked by how good these guys are and how professional

published

So bought an item and used express post with the intent of getting it next day. Never happened but wasn't Swamp's fault, what they did do was follow up my call and rectify Australia Posts monumental screw up
Just bought another product and much cheaper than competitors.
Thank you for caring about your customers, thank you for restoring my faith in online retailers specifically Audio online.

Best holiday wishes for your team.

Shipping
Return Claim MadeNo
Steve D

Steve DSouth East Queensland, QLD

Outstanding service delivery

published
Customer Service
Return Claim MadeNo
Store LocationFishwyck

Great service

published

I have made multiple purchases with Swamp Industries and have only ever had one issue. Every other order, the goods have arrived in perfect condition. The one issue I had was with a power adapter for a mic pre. The original shipment was sent with a chinese power adapter, which is not legal in Australia from a safety point of view. I contacted Swamp and made them aware of the issue. They responded quickly and sourced an AU plugged adapter for me. The Alctron pre is great and I own two of them. Excellent Neve reproduction for exceptionally low price. Swamp are a great business and I would not hesitate to recommend them or continue to purchase with them

Product Quality
Return Claim MadeNo
Bob Lake

Bob LakeTamborine Mountain

  • 5 reviews

Top customer service

published

Recently I bought a microphone cable and it arrived in good time, as described. My previous experience had been with an amplifier purchased from Swamp. This worked fine for a few months and then packed up. Following some very helpful diagnostics over the phone, Swamp told me they were unable to repair or replace this model, and gave me a full refund. I was very impressed with the service.

Crap these guys

published

ordered 4x fibreglass panels from Swamp as my second time purchasing from supplier ( first order had a total of 4384 ) , one of the panels comes completely busted , frame , panel itself and stained black on a corner. requested refund on one panel as I can't hang it on my walls as possible clients will laugh at me , provide details and photos , no refund no communication.

Exemplary Customer support!

published

My product arrived damaged (in transit), but I did not take receipt of it for several weeks after purchasing it, because I was away on tour. When I finally contacted customer support about the issue, they were fantastic and replaced it promptly without question.

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Blue Cow

Blue CowGarran 2605, ACT

  • 71 reviews
  • 3 likes

Excellence in Service and Performance

published

Worst service ever.

published

Enquired about speaker stands due on 16/12/2016. No response for 3 days, checked website again, out of stock. Obviously, never had stock, or forward order in place. Purchased locally, in stock, $10 more, delivered in 24 hours. Would love to hear from suppliers regarding payment and terms.

mick1739

mick1739AU

  • 2 reviews

A Very Bad Experience

published

Couldn't ask for better service

published

I'm a many times return purchaser and this most recent one, like the previous, I couldn't ask for better service and delivery was fast.

I can't believe how good is the cables

published

Great cables. I hear that the Mics are good as well will be buying more gear in the future.

Great website as well.

Excellent service, great price for quality item

published

Much cheaper price than others and customer services was excellent. Bought speaker stands and realised they were in my city so I went to check out the quality (as I thought it was too good to be true) and everything was excellent.

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Great Service, Will use again

published

Amazing service and my product arrived 2 days after purchasing and in perfect condition! Definitely recommend and will be purchasing a lot more from them in future.Thanks so much and see you again soon.

Chris

Chris

  • 2 reviews

Awesome service and value for money

published

I order 4 guitar pedals online and the service is very fast, I received the items on time and use it right away to our gig, I really like the Daphon compressor, Phaser and Chorus that I both I am very happy but the Overdrive wasn't good enough as I expected but that's alright. What I really like is the service, I definitely recommend Swamp Ind. to my friend, I cant wait to buy again to them.

Rich T

Rich TPerth

Excellent service

published

I am really happy with my first experience here at Swamp. It's always a nervous thing buying online but the guys at Swamp offer a fast and safe service and it's a service I will use again without hesitation.

Thanks so much and see you again soon.

Great service and value!

published

Amazing service and my product arrived 2 days after purchasing and in perfect condition! Definitely recommend and will be purchasing a lot more from them in future.

Great Service, Will use again.

published

Ordered from WA. Ordered product and was mailed the next day and delivered ASAP. Good price and decent delivery time. Will be using them to buy most of my audio equipment from now on.
The courier company they use doesn't have the greatest website or tracking service but product was delivered on time.

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Questions & Answers

Johnno68

Johnno68asked

Swamp Industries

Considering buying iSK RF-2 Sound Reflection Filter - Recording Vocal Booth + Stand
I will be using a Rode NT-USB mic.
Will I need anything else to set up the mic with the ISK RF-2. I read on another site that a mic clip would be needed to complete set up.

No answers

Get an answer from our members

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