Swamp Industries

Swamp Industries

Swamp Industries
4.5

68 reviews

PositivevsNegative
88% · 608 · 12%

Return Claim Made · No
Product Quality
4.7
Shipping
3.4
Customer Service
4.0
Brand Manager for Swamp Industries? Claim your listing.

Reviews

68 reviews
Wayne J.
Wayne J.Greater Melbourne (Inner), VIC
  Verified Online store
Product Quality
Shipping
John D
John DMetropolitan Adelaide, SA10 posts
  Online store

A spam factory, press unsubscribe? Keep getting emails

F-off Swamp. Fix your jerk off email system where I don’t want nothing to do with you, 2 years of spam so far and I’ll be sure to never come back!!
Coldray
ColdraySydney, NSW4 posts
  Online store

Excellent product

I purchased a Swamp gig bag, my 4th. Excellent product and service thank you. Show details
Pip
PipPerth, WA
  Online store

Disappointed with shipping

I chose Australia Post in Swamp Audio checkout, but my products are being delivered by Couriers Please. Unsurprisingly, if you have experience with Couriers Please, my xlr connectors are over a week late and now have to reschedule work for building my patch bay. They are week late from the original forecast and they’re also 2 days late from the 2nd forecast Couriers Please. Next time I’ll just ship from China direct.
Product Quality
Shipping
Sean L
Sean LSydney, NSW7 posts
  Verified Online store

Wonderful company

Couldn't possibly be happier with this company. Extremely knowledgeable and customer service that goes above and beyond. So rare these days! Just brilliant. Show details
Product Quality
Shipping
allan
allanGreater Melbourne (Outer), VIC4 posts
  Online store
Michael
MichaelSydney, NSW
  Verified Online store

Outstanding service and quality

I have used Swamp Industries many times. I don't normally post reviews, but I have been impressed with their consistently great service. This week I ordered a cable via the online website on Monday and it arrived on Thursday - even with Covid restrictions. Swamp Industries provides excellent service and quality at great prices. Highly recommended. Show details
Hongi333
Hongi333Hunter Region, NSW18 posts
  Online store

Super fast

Super fast processing and after much ummimg and arring I brought a couple swamp brand TRS cables and have since ordered more, as good as any other expensive brand I'm using. Show details
Leon M
Leon MPerth, WA3 posts
  Online store

Consistently good service

Have used this store a couple of times and their service has been A1. Quickly dispatched and goods always as described. Will be a returning customer. Will recommend to others. Show details
Steve
Steve3 posts
  Online store
Product Quality
Shipping
Oddie
Oddie78 posts
  Verified Online store

Shocked by how good these guys are and how professional

So bought an item and used express post with the intent of getting it next day. Never happened but wasn't Swamp's fault, what they did do was follow up my call and rectify Australia Posts monumental screw up
Just bought another product and much cheaper than competitors.
Thank you for caring about your customers, thank you for restoring my faith in online retailers specifically Audio online.

Best holiday wishes for your team. Show details

Steve D
Steve DSouth East Queensland, QLD
  Physical store
Customer Service
Nothingexpert
Nothingexpert
  Online store

Great service

I have made multiple purchases with Swamp Industries and have only ever had one issue. Every other order, the goods have arrived in perfect condition. The one issue I had was with a power adapter for a mic pre. The original shipment was sent with a chinese power adapter, which is not legal in Australia from a safety point of view. I contacted Swamp and made them aware of the issue. They responded quickly and sourced an AU plugged adapter for me. The Alctron pre is great and I own two of them. Excellent Neve reproduction for exceptionally low price. Swamp are a great business and I would not hesitate to recommend them or continue to purchase with them Show details
Bob Lake
Bob LakeTamborine Mountain7 posts
  Swamp Industries

Top customer service

Recently I bought a microphone cable and it arrived in good time, as described. My previous experience had been with an amplifier purchased from Swamp. This worked fine for a few months and then packed up. Following some very helpful diagnostics over the phone, Swamp told me they were unable to repair or replace this model, and gave me a full refund. I was very impressed with the service.

R C A
R C ADarwin, NT3 posts
  Swamp Industries

Crap these guys

ordered 4x fibreglass panels from Swamp as my second time purchasing from supplier ( first order had a total of 4384 ) , one of the panels comes completely busted , frame , panel itself and stained black on a corner. requested refund on one panel as I can't hang it on my walls as possible clients will laugh at me , provide details and photos , no refund no communication.

Questions & Answers

Johnno68
Johnno68 · Swamp Industries

Considering buying iSK RF-2 Sound Reflection Filter - Recording Vocal Booth + Stand
I will be using a Rode NT-USB mic.
Will I need anything else to set up the mic with the ISK RF-2. I read on another site that a mic clip would be needed to complete set up.

Extra Information

Brand Manager for Swamp Industries? Claim your listing.

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