ARB

Arb wheel arch flares, mudflaps not moved out to match flares would gladly have paid $100 more for them to do it while they had the wheels off.
Wheel nuts both rear were tensioned about right, both front were so tight I had to use 1metre of pipe on wrench to loosen them.
Not happy.

I have a 2021 Jimny bog stock and wanted to upgrade my 40L fuel tank to 80L. They refused to do it unless I spend an extra few thousand on off road suspension all round.

I don't go serious offroading. I want a LR just for more range. The design of the tank is no lower on the frame than the OEM tank. I refuse to believe adding the weight of a small child in the back requires new suspension. They are just upselling and pressuring people into getting products they don't really need.

Will never go back to arb again, waited 7 weeks for my canopy, when they fitted it one of there knuckle dragging fitters slipped with the angle grinder and stuffed up my tub liner, got told to go back to ford as my tub liner was defective, just could not be bothered wit the crap pulled it out and had another tub liner fitted by another company DONT GO THERE

7 leaks inside our 3 months RTT + leaks under the base.

We went to Cairn's store to do a full replacement for the first tent.
It was supposed to take one hour only but it took them 3 hours to replace the tent: after 1,5 hour of wait, a technician told me they had a forklift issue but it shouldn’t be long now. I waited another 1,5 hour.
2 persons from ARB confirmed a full replacement comes with all new accessories, but our old ladder ended up on the second tent. Besides, a manager from another store confirmed that the nuts/bolts/metallic bars u...

Got dusted by ARB in Osborne park in 2014
Tried again to get a quote in 2021- No response
Get back to you tomorrow but tomorrow never came. My fault I didn’t confirm which tomorrow

Safari ECU Looming to injectors failed while towing caravan. Better products available on market than this. Do your homework first.

ARB ascent canopy leaks!!. taken back to ARB 4 times and all they did was smear a ton of silicone over the head board and bolts.
Their canopies are overpriced and provide a poor product. I will NEVER buy ARB again!!

Rear canopy glass went with no explanation. I guess I’ll be having to fork out big money to get it replaced.

After reading reviews and my local FB page notified me that my ARB Ascent left side window self exploded and apparently known to happen! I had NO idea.
I bought my BT50 new 5 years ago, left side canopy window exploded everywhere in my driveway. Was told I'd have to wait 6 weeks for a replacement and now discovered that half the roof has sunken in! So it looks like a new canopy not just window replacement. And going to cost me my excess. So not happy!
Has anyone else found that when their ARB Ascent canopy window self-exploded the canopy roof also got sucked in?

2015 Dmax with accent canopy
Went to open the rear canopy today the same way i always do , its 5 years old , when it exploded with bits landing up to 4mtrs away . I rang ARB and the salesman didnt seem to interested and said it happens sometimes and maybe i opened it crooked or something , it was then i told him that while the glass was still on the ground it was still popping and breaking into smaller bits and no it wasnt my fault .
got no joy from them and a new rear window $612 .
Wont be recommending ARB canopies ever again and now regret past recommendations to friends

Up there with the worst customer service I’ve ever experienced. Despite ordering the parts several months in advance, paying a deposit, and being assured that it wouldn’t be a problem, the parts were not available on the appointment day. When I questioned why the parts weren’t available, the response was rude, dismissive and illogical. I only had a 1 week window of opportunity to get the parts fitted before starting a trip, so this was extremely disruptive to my plans. I was promised that they would get back to me by the following Tuesday (3 working days) to give me an update on the parts, that was over a week ago, and I have never been contacted. Very poor form.

Purchased new Navara NP300 in November 2019 from Beer Auto group fitted with classic canopy and roof bars. Found out several months later the swing up window at the front cannot be opened past the roof bar supports. (About 75mm)
ARB acknowledge the fault in writing but refuse to act because it's a design issue. The window is there to enable cleaning of the rear cab window but can't be fully opened to perform its designed function.

ARB may be good at doing up bolts on suspension but when it comes to the rest of the vehicle, forget it!
After having my suspension completely changed over to Old Man Emu the following problems came up:
1. Wheel alignment was way off and steering wheel was way off centre
2. VDS and anti slip lights came on

Took it back to ARB two more times for them to attempt the wheel alignment and erase VDS codes. Still failed the wheel alignment and steering wheel position. Then continued to tell me it was a sensor issue and i had to take it to NIssan (the...

I just had my rear classic canopy glass explode all over me as I went to close it!! How do I replace it and why should I this is extremely dangerous!?!

Rear window on classic canopy just exploded while sitting in my car. ARB claims this is rare. Apprently not after reading post. I asked ARB in Morphette Vale why does this happen. Answer. Glass is a funny thing. Would not recommend as this is my second exploding glass on same canopy.