Archer Solar
Verified49 reviews
Great System – Tim gave us a comprehensive overview of our solar panel benefits and installation during our initial consultation. He organised for a smooth payment and an early scheduled date for our solar panels to be installed. They’ve now been up and running for well over a year now and we’ve not had to pay a cent for the last 6 electricity bills…as long as the sun continues to shine, we’re happy Thanks to Tim & his team
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Doesn't standby their work – Great sales and commitment to getting your money. Cause roof damage due to installation and workmanship and wouldn't repair (8 month of trying to contact). Now have a fault with the system and no response to fix and have been left to get a third party to investigate. Go with someone else that backs their product and installation
unacceptable communication, misleading quote and information – Supplied me a quote for 11.2kw system, 27 panels, I questioned the amount and he said they would fit on the roof easily and I also I do not want them on the southern section of the roof as i know they will not work as well. The day before installation they contacted me requesting a picture of the meter box that i supplied and then their… Read more
electrician came out to inspect and told me it would need upgrading and i requested a quote to get this done. At the same time i asked about the system and placement of the panels and he said he would not be able to install as per the quote as there was insufficient space and that he would be need to install on the southern section of the roof, I said I don’t believe it's worthwhile as they would not work very efficiently and I asked the electrician and he agreed saying they probably only work half the year and the half the year that they will work would be at a reduced amount and that if he installed them on the southern side that I would be made to sign a document saying I am aware of the reduced power the system will be creating due to the positioning. I did not hear back until the 2nd of February, and he was asking what my concerns were. I said if he had spoken to their electrician, he would have informed him of my issues and how it was going to be rectified, but he went on to tell me that the panels on the southern roof would work fine and I said why would your electrician say otherwise. I told him to talk to his electrician and get all the information needed to get the solar panels on my roof and a quote for the meter box upgrade that I still have not received or what size system and location of the panels as the quote, and image supplied were not accurate or possible. I told him time is money and I should have had my solar system on, but Archer Solar has failed me and now I am missing out due to the incompetence of him and the staff there, he said you would contact me that afternoon. I did not get any contact from you until today when I tried to call, and it rang out. I then called back on a private number, and he answered I demanded to speak to your manager he said he was not available. I then said if I do not get his name and contact number, I will be taking this further. He supplied me with [Name Removed] 0403168013 I tried call that number and it is not working. Almost 2 weeks later I am no closer to getting solar on my roof from this company.
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superb service – The sales and installation team is excellent in communication regarding product and service. Ther installers were great, they took me through the whole process before starting. The system works well and looks good. I would strongly recommend Archer Solar.
Recent reviews
Service on point – Amazing service, informative staff and friendly and professional installation. Can not fault the team, the whole process was smooth and really reassuring that this was a good decision for us. Thank you Sam and thank you to the whole team!
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System looks amazing and shows great results – I purchased 13.3kw all black system from Archer solar about a month. It looks better than I imagined. I will definitely use archer solar again for my other properties.
Waste of time – I waited weeks for an installation date after signing the documents and paying the deposit but they cancelled the job on me. I am now using a company that has its own installers.
2 Installation – I had 2 10.3kw system installed on two of my properties in forest lake by archer solar. Both systems looks great especially with fully black N-type panels. I have to applaud the installers, they were very quick with installation and professional. Great work archer solar.
Service on point – Archer Solar was recommended to me by one of my colleague. I am amazed by the service provided by Sam and the installation team. System looks great and works great, couldn’t be more happier. Definitely would pass on their details to friends and family.
Excellent service and quality work by the whole team – We had our solar installed by Archer solar around 4 months ago we haven’t looked back best decision we’ve ever made. System have shown great results, this quarter we didn’t pay a dollar for electricity. A five star experience.
Excellent service, excellent installation – Installation was efficiently done by friendly and knowledgeable professionals. Nice neat finish will be using them again if needed. I was always updated on any schedule changes. Price was super competitive!
Good service – Archer Solar were excellent to deal with right throughout the entire process. From the initial call with the sales rep through to the completion of install & beyond they have handled my Solar Installation process in a thoroughly professional manner. I can highly recommend Archer Solar as a reputable & trustworthy business to work with for the best outcomes & complete customer satisfaction.
Installation and after sales service – Skilled and responsible installation workers, fast installation process. I have no problem with this company, the price is reasonable, the quality is good, the booking and installation date are accurate, and the after-sales service is perfect and reliable.
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Excellent job – Quick installation and no issue after installation. Easy to communicate and organise the time frame to get the job done. Good explanation of the installation process and everything. Very happy with the job.
6.6kw – Good company, very good communication. Easy process for the installation. Always available to anwer any queries i had. Reduced energy bill significantly. A pleasure to deal with the company all round.
13.3kw – Working with Archer Solar was amazing, great knowledge, friendly staff and amazing installers. Installation was smooth and efficient and finished in tidy manner in about 6 hours. Installers were very friendly and helpful. Highly recommend Archer Solar!
10.3kw – Very professional service. Very happy with this company, Kept their promises all the way through . Well done guys . Highly recommended, could not fault from start to finish. Keep up the work. Would definitely recommend.
Very happy with the installation – I recently had a 10.3k Solar System installed by Archer Solar, from start to finish their service and installation was great. Phone calls always returned, and emails had a quick response. I would recommend Archer Solar to anyone.
13.3kw – Great service from start to finish. Everything well explained in detail and they were happy to answer any questions. Cannot fault archer solar and will be recommending them to everyone
Good experience – Great experience, very helpful and informative and smooth proccess. Had no real issues and they have e been quite easy to deal with and helpful. The installations went went and in a professional manner. Would recommend Archer Solar.
10.3kw installation – Archer Solar provided exceptional service not only during the installation of the solar panels but also after-sales service. Trusted service provider and timely communication throughout the process. Would certainly recommend Archer Solar to anyone who is considering to get solar panels!
Great work – Amazing service, informative staff and friendly and professional installation. Can not fault the team, the whole process was smooth and really reassuring that this was a good decision for us. Thank you Archer solar.
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Quick Install – From first contact to the installation, Archer Solar was excellent. The team is very knowledgeable and approachable. Installation took just 4 hours in total and system looks amazing. I certainly recommend Archer solar.
Great workmanship – We found the whole process really easy and we are so happy with the overall product and experience. From the beginning when we obtained a quote to the installation team going over the operation of the system we felt informed. Definately would recommend Archer Solar.
Good decision – Extremely happy with the entire process. Customer service, response times, pricing and installation were all on point. The system working perfectly now. Couldn't be happier and would highly recommend Archer Solar.
Happy with the final product – From the very first contact with Sam these guys were sensational. Very professional, respectful and easy to deal with. They were on time every day and very neat and tidy, leaving no mess, and the finished product was awesome . I would highly recommend giving them a go.
6.6kw installation – Great communication, exceeded expectations. Consultant knew their product and where best to installed it. Installers cleaned up after their work and weren’t noticed throughout the day. Excellent company to deal with, and highly recommend.
Amazing job – I seriously could not recommend archer solar enough. From start to finish the process was great. The team showed up on time and were super happy to answer my questions. I will definitely be referring you guys to my family and friends.
Easy to deal with – Sam was easy to deal with and delivered what we discussed for my package. The installers arrived on time and left the work area in a clean safe state. Great service. A great company to go to for getting solar.
Great installation – We recently had our panels installed and were very happy with the installation. The boys were quick and very friendly. Sam was amazing, explained everything in great details. Recommended Archer Solar to others.
Amazing deal and product – Great product with an amazing price. Customer service was amazing. Installation was done on the day as agreed and installers explained everything about how things will be done throughout the Installation. Smooth and hassle free process. Highly recommend Archer Solar.
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Good customer service – I am very happy with both the process of signing up for the system and the installation of the system. Installers were great, very professional and efficient. Would recommend to others.
Great Service – Since the first time I reached to Archer Solar I was really happy with their customer service. Sam was always on top of everything and all the times I had a concern/question he went above and beyond to try to help me as much as he could. Would recommend Archer solar.
Very professional – Archer Solar is easy to deal with and straightforward. Staff is very professional and helpful. Installation is very smooth and quick. The installers were very professional and answered all the questions we need. Definitely recommend them to anyone interested in going solar.
Easy process – Archer Solar were amazing to deal with, they always kept us informed about the process. The In-house installers were great, they arrived on time and were very friendly and efficient. Would recommend to friends and family.
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