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Zip Solar

Zip Solar

4.8 from 53 reviews · View Statistics
See the Best Solar Panel Installers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Zip Solar

Reviews

4.8
53 reviews
  • Value for Money
    4.7 (40)
  • Product Quality
    4.7 (37)
  • Return Claim MadeYes (0) · No (30)
  • Shipping
    4.7 (19)
  • Customer Service
    4.9 (44)
  • Timeliness
    4.8 (44)
  • Job Satisfaction
    4.8 (42)
  • Rates and Fees
    4.7 (33)
  • Installation
    4.8 (37)
  • Warranty Claim MadeYes (0) · No (35)
  • Purchase Price$4,266.82
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Reviewer Photos & Videos

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David
DavidPerth, WA

Prompt to deal with

published

Darwin was very helpful to explain different options for Solar Systems and Solar Panels and Inverters, and listened to my questions patiently and explained well what I was requesting information about about. Unfortunately, due to personal circumstances I could not proceed with the Solar System in question, therefore I was refunded my deposit promptly, and Darwin communicated with me on the phone and through Email in a timely manner.

Customer Service
5/5
Timeliness
5/5
Incentivised Review No
Zip Solar
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Greg K.
Greg K.
  • 4 reviews
  • 2 likes
  • Verified

The most dodgy mob in Solar

published

After three months of repeated “stories” they finally admitted that none of the local installers would work with them. Under instruction from Zip Solar, We have had to pay out to get the meter box replaced ready for the solar that will now never go in. Very very disappointed and out of pocket a coupe of thousand dollars due to the greed of Zip solar. The local installers we contacted stated the reason why they will not work with Zip is that Zip Solar pass the maintenance liability onto them and they refuse as the products supplied by Zip Solar are of an inferior quality.

Value for Money
1/5
Product Quality
1/5
Zip Solar
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Great service

published

We had a good experience with ZIP solar. The job was done quickly and to our standards. The communication with ZIP solar (Poonam, Roy and Carter) was faultless and very professional. They checked the progress of the job step by step and were very present in the process. Thank you, Zac and Martina

Value for Money
5/5
Product Quality
5/5
Zip Solar
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Lara W
Lara WPerth, WA

Best money spent!

published

Awesome company and knowledgeable staff, very informative and responsive with questions.
Fantastic installation crew.
Step by step wifi set up once installed.
Always available.
Definitely recommended for quality, pricing and interaction in general.

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Value for Money
5/5
Product Quality
5/5
Zip Solar
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Job well done

published

The replacement of our broken solar panel was organised quickly and efficiently by Carter of Zip Solar. The work was carried out promptly by the friendly installer.
Would recommend this company.

Job Satisfaction
4/5
Incentivised Review No
Zip Solar
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Gurinder
GurinderSydney, NSW

Carter gave me awesome service

published

Very easy..Carter guided step by step and was easy to follow his instructions. Carter provided the best service today. I downloaded the app..and was getting issues. But carter was being so patient with me and helped me sort this out.

Value for Money
5/5
Product Quality
5/5
Zip Solar
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Shumba
ShumbaMetropolitan Adelaide, SA

Excellent Service

published

Carter was exceptional with assistance in Wi FI Set up and Export Limit.Has great Knowlege an patience.He guided me through the set up easily. I would Highly recomend Zip Solar for Solar Installations

Value for Money
5/5
Product Quality
5/5
Zip Solar
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Kishor
KishorSydney, NSW

Timely and Perfect Installation

published

Once I confirmed the installation at my home, the install process kick started immediately.
Installation was scheduled and completed perfectly in the next 1-2 days.
Special thanks to Roy for managing the entire process.

Value for Money
4/5
Product Quality
5/5
Zip Solar
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Mike Lee
Mike LeeSydney, NSW

Excellent Service

published

The best company to deal with and solve all your Solar related questions. My queries were swiftly answered, and the procedure went smoothly. I Would highly recommend their services to everyone.

Value for Money
5/5
Product Quality
4/5
Zip Solar
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Scepticism totally proven wrong

published
Value for Money
5/5
Customer Service
5/5
Zip Solar
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Damon
DamonMetropolitan Adelaide, SA

Totally happy with Zip Solar

published

The installation and service was great. Fantastic communication and a reliable team. I would definitely recommend and use Zip Solar again.
The system also works great and is already saving me money. With finance its a great option.

Value for Money
5/5
Product Quality
5/5
Zip Solar
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Happy with the service

published

Dealing Zipsolar service team was a pleasure, they helped me with my inverter wifi set up. Their communication is excellent and highly recommend them to anyone who is looking for solar.

Customer Service
5/5
Timeliness
5/5
Zip Solar
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Bernard Tan
Bernard Tan
  • 2 reviews

After Service Help.

published

After Installation service was excellent, I has a situation that came up in regards to smart meter install with Energy Australia, Carter from Zip Solar help me all the way by means of a conference call with them.

Customer Service
5/5
Trustworthiness
5/5
Incentivised Review No
Zip Solar
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Guy M.
Guy M.Wide Bay-Burnett, QLD
  • 2 reviews

A really good solar company

published

I had a great experience with zip with great service,communication and they did a difficult installation with tremendous professionalism.They took over after another company walked from the job
.I have done 3 solar installations in my life, this was the best dome one

Value for Money
5/5
Product Quality
5/5
Zip Solar
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Rob Denne
Rob DenneSouth East Queensland, QLD
  • 2 reviews

Awesome solar package

published

Install team did a great job after driving 4 hours to get to us in bad weather. Very neat job and system working well despite patchy weather. Now just waiting on the smart meter to be installed.

Value for Money
5/5
Product Quality
5/5
Zip Solar
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Questions & Answers

Camilla L.
Camilla L.asked

How long has Zip Solar been in business?

1 answer
Liz
Liz

Ring the company and ask them !! I don’t work for them.

Get an answer from our members and Zip Solar representatives

Details

CategoryOnline Shops, Solar Panel Installers and Solar Retailers
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberNo
Clean Energy Council Recognition None
Solar Connection TypeGrid-Connected and Hybrid
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