Zip Solar

Zip Solar

 Verified
4.9

559 reviews · Statistics

PositivevsNegative
98% · 54910 · 2%
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Return Claim MadeYes (4) · No (225)
Warranty Claim MadeYes (10) · No (236)
Purchase Price$4,430.13
Value for Money
4.8 (308)
Product Quality
4.8 (271)
Shipping
4.8 (109)
Customer Service
4.8 (302)
Timeliness
4.7 (292)
Job Satisfaction
4.8 (283)
Rates and Fees
4.8 (250)
Installation
4.8 (273)
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Reviews

559 reviews
Yahya G
Yahya G
 

Zip solar

Experience was very good i didnt face any issues along the way
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Faith P.
Faith P.
 

No difficulties, everything carried out according to plan

As already stated. It was a pleasure dealing with Zip Solar and their installers. No mess, no delay. Everything carried out according to plan.
Thankyou. Show details ·  1
Andrew H.
Andrew H.3 posts
 

Zip Solar

Great job. Easy to work with. Will use again sometime. Show reply
Befair
BefairNSWSydney, NSW7 posts
  Verified

Broken agreement

Never mind having a signed agreement, if Zip have over promised (tech or price?) and their contractors don't take on the job, they just cancel the contract. Two months and $$$ lost, and they say Oh actually we can't do it. Very disappointing and unprofessional. Show details
Zip Solar
Zip Solar   DM   
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Di Keenan
Di KeenanNSWHunter Region, NSW
 

Easygoing

Carter helped me to re-set my solar network. Carter was patient with novice me and we got there in the end. Thank you. Show reply
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Rachael
Rachael4 posts
 

Terrible service, delays with installation

After signing a contract the service level changed. Significant delays in having installers available have been waiting 4 months keep having promises to call back to provide an update but never return the call. I would never recommend this company they use sub contractors and are a terrible middle man. Go else where for solar. Show details
Zip Solar
Zip Solar   DM   
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john B.
john B.
 

"This is Excellent"

Five stars all the way! The service, the product, and the overall experience were outstanding. I will definitely be a repeat customer .
I was blown away by the level of professionalism and expertise displayed by this company. They went above and beyond to ensure my satisfaction, and I can confidently say that they have earned a lifelong customer.
I highly Recommend them to anyone looking for Quality Product and Excellent Service.
Thank You for the job well Done. Show details ·  1
Mike
Mike
 

Zip Solar

We were very happy with zip Solar from start to finish we found them very professional and left our property as they found it. Show reply
P  Off
P OffWASouth West, WA5 posts
 
Zip Solar
Zip Solar   DM   
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Shane
Shane
 

Solar Installation

Easy to deal with with extremely few issues. Installers were slightly late to the job however finished in a good time Show details ·  1
Timeliness
Tina
TinaBrisbane2 posts
 

Waited 3 months for something I ended up cancelling ( horrible experience)

Ordered the system in October 2023 , paid $200 deposit and then got stuffed around until yesterday 29 January when I called and canceled. Customer service still didn’t want to listen to me and tried to talk over me, as was the issue every time I called. Would not recommend anyone use this company. Now all I have to do is get my deposit back. Can’t see this happening anytime soon. Show details
Value for Money
Rates and Fees
Zip Solar
Zip Solar   DM   
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Rebecca S
Rebecca SWAPerth, WA8 posts
 

Great service, competitive pricing

Very easy process and always very willing to help. Extremely pleased with process, which was pretty fast even over the festive period. Show details ·  1
Tony
Tony
 

zp619719

andrew,happy for your service on this day thursday 11/01/2024 highly recomended Show reply
Stephen
Stephen
 
Lisa
LisaSAMetropolitan Adelaide, SA2 posts
 

Great customer service

Great pricing and customer service did not end after installation. Everyone I have spoken to has been very kind and helpful. Show details ·  1
Timeliness

Questions & Answers

Bev Fairbanks
Bev Fairbanks

I may be needing a new system. I think the one I have is probably one from when subsidies were about 2012?
and we are getting very little feed-in tariff and inverter displays "testing" all the time. I am also looking into this.
Can you please advise of brands of panels and inverters that Zip uses as it may be wiser to replace, and that being the case would like to take advantage of current offer

Zip Solar
Zip Solar   DM   
Pookie
Pookie

Wondering how long it takes to install once I have agreed to the ripp-off tarriff restriction from my elec provider? Also, Ive been dealing with someone called Clay Z. I've noticed many reviews mention someone called Andrew Z. I wonder if they are related LOL

Zip Solar
Zip Solar   DM   

Dear Customer, Thank you for your message, request you to please share your customer reference or quotation number here or alternatively you may reach us on 1300 947 765, so that our team can assist you further.
Thank you
Team Zipsolar

amanda b.
amanda b.

Do Zip Solar service Mackay and if so who do they use for installers.

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Details

CategoryOnline Shops, Solar Panel Installers and Solar Retailers
Offers Free Standard Shipping No
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberNo
Clean Energy Council Recognition None
Solar Connection TypeGrid-Connected and Hybrid
Visit official website

Contact info for Zip Solar

  • ABN: 28634120040

Extra Information

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