- Verified purchase
Great product. Amazing service.
We had our first bub 10 weeks ago, and it was a mine field navigating through the many different brands of pumps out there. We chose Ardo based on their great reviews, and we are so glad we did! My wife uses it multiple times a day both on and off battery, and she is very satisfied with the functions and quantity of milk the pump is able to extract.
The service we have received has been nothing but stellar. We have had a hiccup with our pump and another concern related to our bottles (which turned out not to be an issue at all), and in both oc...casions we dealt with Katie who has bent over backwards to ensure we always had a working pump and bottles so we didn’t lose continuity. After reporting our hiccups, Katie immediately sent out replacements via express post without question. Those problems we had are now solved and Katie has kindly checked in on us too to make sure everything was ok. I couldn’t recommend Ardo enough not just for their great product, but for the amazing service too. It’s a great comfort to know that if anything goes wrong the company has your back. Thank you team! P.S. A quick recommendation for potential customers. When choosing this brand, it would be wise to also grab some extra bottles, silicone cups, and an accessory kit too. It is a pain to have to constantly do washing/sanitising so having the extra bits just means we don’t have to spend as much time in the kitchen as we now just do one daily bulk wash/sanitise rather than several throughout the day. The freezer bags are also handy when supply outweighs demand.
The absolute best
This pump is the absolute best. I have got the double pump, I wear a pump bra this way my hands are free while Im pumping. It is a great product, hospital rated, very silent and efficient.
After 15 months of use it started flashing so I called the customer care and they told me to write an email with some details. I did and they replies within an hour telling me that they sent a brand new pump at my address with expressed delivery. The morning after I received it. They didn’t even question about the warranty (which was expired) they just asked to return the faulty pump in a prefilled and prepaid package.
So professional and understanding. I am really really happy!
Purchased in February 2019.
Better than medela swing double
great pump.. been using it for about 10 months with no issues. i used it as a single pump, it provides better suction when used as a single.. proably all of the brands are like that.
this pump was purchased as a replacement to my new medela swing maxi... shocker and medela wouldnt offer me a refund , it was only used for like 8 weeks.. had to hire a hospital grade one.
anyway this pump has been used ever since the breast pump saga i experienced.
overall very happy.
Cant live with out my Calypso double breast pump.
I was introduced to this double pump in July this year when my baby was in the NICU and was unable to breast feed him. last week it decided to stop working and give error warning. We called Ardo up Friday and explained everything, the lady was so understanding and tried everything in her power to get next day delivery being the weekend it arrived Monday morning and so great I was also given manual pump and trial packs for microwave. The customer service is just amazing and so helpful. I have tried other pumps and nothing can compare with the amount I get out.
Fantastic breast pump
11 weeks into my 3rd breast feeding journey and I have been lucky enough to use both the Ardo Carum (hospital unit) & Calypso pumps and they have gotten me through mastitis followed by and episode of low milk supply which lead to formula top up and got me back to exclusively breastfeeding again.
They are so easy to use and most importantly for me being a nurse, so hygienic with a physical barrier between the pump and milk so no worries about sterilising tubing or ending up with mould (ekk, I know!) ending up in the internals of the pump which ...
Purchased in July 2019.
- Verified purchase
Very good product much better than a hand held pump. Only hard part is trying to hold both pumps/ bottles and up the suction etc. ended up needing the Bra that holds the bottles.
An ok breast pump
This pump is ok. It is very quiet and quite easy to use. However, I have now bought a different brand and almost doubled my output in less time. I was definitely using the correct size flange. I think the suction is not great, with the ardo calypso I need to have it on the highest vacuum to get an alright flow of milk. I also don’t like how difficult it is to screw on the lids of the bottle that the tube connects to. Definitely not worth the $300 I paid for it and now will be getting no use.
Purchased in June 2019 for A$300.00.
I am so glad my partner purchased this pump for me. I was hesitant to buy another pump but I wasn't having much success with the one I was given (a tomee tipee model) and had developed mastitis. My newborn wasn't putting on weight either so we were desperate for a solution.
We decided to purchase this model because the industrial version was used at our hospital and I had great success with it. This version is just as fantastic - it has variable speed and suction settings which really allows for a personalized, painless and comfortable experi...ence. I am using the pump quite regularly (every 3-4 hours) with no negative affects (i.e. pain or sensitivity). I am not being facetious when I say it completely changed my breast feeding experience; it has gone from being a painful ordeal to one that is stress free. I have found that it has dramatically improved my output as well and my newborn is back on track for weight gain. The pump is very easy (and quick) to clean after usage. Additionally, it is quiet when running. I have yet to use the pump's battery function but I think it's awesome that this model has the ability to be used 'on the go'. I can honestly say that there are no improvements I would suggest for this pump - it is everything I wanted and so much more. I would highly recommend it!
So glad I bought this!
Was struggling with breast feeding being painful and so I bought this pump. It’s gentle and painless and moderately quiet. Really easy to use and clean. It comes with three sizes but I do wish the fourth size the 22mm size breast shell came in the original pack and you didn’t have to buy them separately.
- Verified purchase
Cannot get more worse than this.
Bought Ardo Calypso Double Plus Pump for my partner from Nursing Angel.Pump never worked from Day 1.Shocked to see how Nursing Angel is surviving in the market with Poor Customer Service even going to extent of violating Australian Consumer Laws.They neither pick up phone nor answer emails.Got in touch with Ardo who supplied new membrane and lip valve.Still pump does not works.Pump checked by ABA volunteer who said pump is faulty.I am seriously think of getting refund to avoid any further embarassment.I am struck up with this faulty pump for 1 month after spending $320 on it.Definitely one of the nightmare in my life.
Purchased in April 2019 for A$320.00.
Easy to use
Pump is easy to use. Quick in pumping. Easy to clean and store the milk.But you have to assemble the bottle properly if not pumping does not work. Instructions for how to use should be proper.
Purchased in November 2018.
Warranty is a joke.
The pump was working OK until it broke down. Despite stated 12 months warranty for electrical pump, AC adaptor is only 3 months.
It is a core function of electrical pump to work from AC, how can it be considered an accessory. Moreover the device itself has time limit so it will be out of warranty before 12 months too.
You are likely to get a better quality with noname devise from Asia.
Purchased in December 2018.
Great Product. Quiet and easy to use.
The pump is very quiet and easy to use. This is definitely a product to consider if you are wanting to use it at work or in other similar situations. It intentionally does not have any pumping programs which I initially found a little disappointing, but I have found that with use the simple operation works well for me. The pump is strong enough and the bottle are nicely shaped for holding.
The product is easy to clean, though I did end up breaking the small white valves. This is very easy to do and means the pump will not function. The team at Ardo were very helpful though and assisted me to identify the problem and provided me with additional valves, great service!!
Purchased in November 2018.
Pump is weak with very little suction
The pump is faulty it now has a red light and doesnt have any suction.
Before the red light was on it didnt have any or very little suction.
We borrowed a ardo pump before we bought it so we knew how to use it and we got milk out but with this pump not a drop came out.
The pump arrived yesterday at 3pm 1st use was 4.30/5 then called up nursing angle straight away who we bought it from they wore extremely unhelpful and said we cant return it.
- Verified purchase
Perfect for moms
Easy to use feature. Got recommended by Australian breastfeeding association line when I called for help with mastitis. It’s great for mom’s who looking to build put the milk supply to store in the fridge for baby. The bottle is easy clean and sanitise. The bottle is perfect size to hold by hand.
Bought it online from maternityangel.com.au
Product made in Switzerland
This pump is great - it is true it doesn't have the let-down ...
I've been using this pump now for almost 6 months - It is the pump I use at work and take places. I have a Medela Symphony hospital pump that I use at home. This pump is great - it is true it doesn't have the let-down setting that some have but it has not been an issue for me to figure out the settings. It has great suction - gentle like my Symphony pump but I do have to run it close to the max which is fine. I use it exclusively plugged into the wall - if you plan to run it on batteries I would recommend against that because it does run thru b...atteries super fast - like every two pumps I need to replace the 6 AA batteries in it or it looses suction. I purchase a car adapter that I use to plug it into in the car and that solved my battery usage issue. I had hoped that the massaging gel inserts would work but they were to small for my nipple size. I would recommend this pump for sure - I had am Ameda Purely Yours that my insurance gave me - that thing is HORRIBLE and really harsh compared to my Ardo. I'm a fan! Edited to add that I really like the bag it comes in - really nice, lots of spots to organize things, doesn't look "baby-ish" and it holds everything I need! I also like that the pump can be used with Medela bottles - it's the same thread pitch.
Without a doubt the Calypso pump has contributed to the fact that I am currently still breast feeding my 16 month old. In the early days you really need a pump that is easy to use/clean whilst still being effective and comfortable, this pump delivers all this. Bonus is that it is quite so never disturbed my little one whilst he slept on me whilst I expressed. Thank you Ardo!! I would definitely use this pump again and highly recommend it to anyone who is in the market for a user friendly pump.
We tried Nadella swing and didn't have much luck. Great products. Have to thank breastfeeding association and the Westmead Hospital for putting us onto this brand. Wish we had know for our first child. Cleaning is easy. Used for 4 months to help build supply. If we ever had another child we certainly would used these products.
- Verified purchase
Satisfied with Purchase
When I tried out my new Ardo Calypso I had already used another pump to establish my milk flow so I initially found this pump sluggish and not as effective suction as the hospital pump. Over time though it has proved to be a reliable pump and convenient to use with battery option for the double pump and a manual single hand pump provided in the kit. I initially had contacted Ardo with concerns that the pump was not efficient but it was soon discovered that a duck valve was faulty and this was quickly replaced free of charge. Ardo have been very...helpful and supportive with the assistance provided by their lactation consultant where I needed it for optimising the use of this pump. For me it was an overall worthwhile investment but it was a daunting experience purchasing a new pump. It was the exceptional customer service that made the difference with this purchase.
- Verified purchase
Great pump, exceptional service
The pump is excellent, efficient, comfortable, easy to use and clean and surprisingly quiet. The best thing for me though has been the exceptional customer service I received following a few hiccups with my pump along the track. Instant responses and extremely helpful and quick action and for this reason I would certainly recommend using Ardo over another brand.
Questions & Answers
Bought the calypso only 3 months ago and suddenly broke down today with red light popping up? None of my accessories are broken or torn.. and I noted it seems to have been lacking the same level of efficiency as before in the last few days . I have been using it it abt 6-8 times a day and been fine till past few days and today totally gone!
It is stil under warranty and I would like to request a replacement ASAP for such a faulty device as I have engorgement issues and can’t afford not to pump!
Hi PLS. Please call customer support on 1300 ARDO or 07 3862 2000 and speak with Katie or Julie. More than happy to help!!!
A support pump was available for PLS on that day, and the item has now been replaced as a warranty claim. Ardo Australia is always ready and able to assist!
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