Spectra 9 Plus Portable Double Electric

Fantastic made things much easier – It is so efficient in pumping ,10 mins or less and I’ve got 150ml each side. The charge lasts for awhile and it’s super compact and easy to move around. I plan on taking it to work. Not worrying about batteries and being able to charge as needed is so much better. I previously had a medulla and it would go flat all the time with the batteries so I… Read more

had to plug into power point just to express and it was 30 min per side while this is w double so all done and dusted in 10 mins !

Fantastic Pump – I purchased this second hand prior to baby being born. I was repeatedly recommended to get a spectra pump as they were hospital grade and seemed superior to most others on the market. As I was not returning to work immediately I didn’t need to express on a schedule so this was the perfect pump for establishing supply and pumping some extra to… Read more ·  1

stash in the freezer. It’s been comfortable to use, even when I haven’t been able to tolerate breastfeeding I’ve been able to pump with the Spectra S9+, with the adjustable suction and massage mode it has been a great pump for those times that I’ve needed it. As it is a closed system, I was not worried about cross contamination and I was able to purchase all brand new parts that I needed. It’s easy to clean and put together. It’s a very portable system, it has travelled interstate and overseas with me with no problems and so small that I’m able to tuck it my bag or the nappy bag. I felt that was able to express good amounts with this pump in a short time. I would happily recommend this pump to anyone wishing to express. It is one of the more expensive pumps on the market but you most certainly get what you pay for and it’s worth it with this pump. I would definitely endorse this for anyone returning to work as it is easy to use and highly portable. The battery life easily lasts several sessions, and not having the limitation of needing a power outlet is a huge positive.

Faulty pump but no refund provided to returning customer – I provided video evidence of a faulty pump within two weeks of the original purchase and requested a refund under the Consumer Protection Act. I opted to purchase a different brand pump when sending the pump back as I did not want to have it repaired, and the mechanical changes that Spectra provided as a reason for the changes in suction levels,… Read more

did not inspire confidence in purchasing a fourth Spectra pump. I have since stopped breastfeeding. The pump is no longer any good to me.

I am very disappointed in Spectra’s customer service – I am now seemingly stuck with a faulty pump that I bought back in September but Spectra has had for longer than I have, and which I only used a handful of times and could not use in battery mode because the reduced suction levels did not allow me to express the same volumes of milk as when plugged in.

Full story as follows:

I ordered my second Spectra 9 + pump this September. A few days in, I noticed that when I unplugged the power cord, the pump suction significantly reduced. I needed to increase suction by more than 2 levels in order to reach the same pump suction as when connected to a power supply.

I contacted Spectra on 28 September to inform them of the problem and provided video evidence of this. Initially Spectra tried to dismiss the issue by informing me that:

“This pump has had some mechanical changes to the previous one you had, so there will be some differences in the way it functions.

As a result I don't think this if a fault with your pump, but I am going to feed this back to the manufacturer so they know the new changes and the impact. I will come back to you when I hear back from them and update you.”

I explained that this is my third Spectra pump over the years, and my second 9+, and “feel that selling a battery operated pump that does not hold up to the same suction levels as when plugged in, is not satisfactory. It defeats the purpose of buying a battery operated pump. If this is in fact a known change that has been made to the pump, then Spectra needs to clearly specify in what mode the advertised 300mmHg suction strength is to be achieved.

It is not realistic to expect loyal returning customers to understand that they are receiving a different product to the one they bought only a year ago. ”

I was then told that the manufacturer had not responded and was asked to complete a warranty form. I explained that I did not want to make a warranty claim and receive a repaired pump as the pump is brand new, but want to return the pump and receive a refund instead.

After some back and forth – it was only until I made reference to my rights under the Consumer Protection Act that I was told they would refund me if their technician deemed the pump to have a fault. I posted the pump on the October 9th.

On October 19 I was told that no fault was found with the pump. After questioning this numerous times as I had provided evidence, I was told that Spectra too would provide a video of the testing that was carried out to reassure me of the suction strength.

When I followed up to request the video, I was told the technician sent “completely the wrong one, so I think there was a mix up.”

I can’t help but wonder if there was a mix up with my pump too.

It is now November 11 – Spectra have had my pump for over a month and I am yet to receive video evidence of the technical testing that was done, and more importantly, I still do not have my pump back which I can no longer use because Spectra have taken too long in sending it back.

Effective, portable & quiet – I bought this pump in 2015 for when I had my first baby. It is a portable double electric pump that will work off of it's rechargeable battery so it's good for pumping while at work or out and about. The pump isn't quite as strong when it's not plugged in but it's still effective. It has two modes, the first is to stimulate your let down reflex… Read more ·  1

and the second is to simulate a baby sucking. I found I could use this pump on the second or third setting to get a good amount of milk (it goes from 1-6 in terms of how powerful the pump force it exerts). However if you intend to pump to increase supply or pump long term/exclusively pump I would recommend a hospital grade pump. I have had no issues with supply and only used it once or twice a day to get milk to store in the freezer. I intended to use it for work but haven't gone back to work yet. If you have large breasts you will need to buy the larger breast shields as this only comes with the standard 24mm size. I found out the hard way when I got sore nipples from using a shield that was too small. The other thing that sold me on the Spectra range of pumps compared to the other leading brands is that's it is a totally closed system and therefore more hygienic. It's super easy to cart around in your handbag as it's small, it is easy to clean and easy to use. If you want to double pump though, get one if those bras that hold the shields on for you so you can have your hands free. I totally recommend this pump.

The PERFECT pump! No regrets – - quiet - comfortable - pain free and no issues - easy to use - portable - long battery life and fast to recharge - very effective - can easily pump both breasts at the same time in 10 mins max. Show details

My breast friend! – This tiny, portable pump is surprisingly powerful. I am able to pump a full feed for my twins in 8 minutes on the Spectra 9. The battery life is quite good. I use it twice daily and it only requires a charge once a week. It is easy to pack up and pop in the pram, also great to keep by the bedside for midnight pumps. Highly recommended to any breastfeeding/expressing mum. Show details

Outstanding portable pump – I bought this pump as a portable option to use for travel (alongside my Spectra S1 as my main pump). I was very happy this pump. It was: - Very quiet (not inaudible, but very decent!) - Comfortable - Drew almost as much, if not as much, milk as my main Spectra pump. In fact, it drew almost as much milk as the big chunky pumps in the hospital. -… Read more

Roughly the size of a can of soft drink, and small enough that I could fit in a medium sized handbag or in the nappy bag

I liked that it was closed system, making it more hygienic because the milk can’t enter the tubing or the pump - only the flanges.

Would definitely recommend this one as a great travel/portable option alongside a primary pump, or as a primary pump for occasional pumpers (eg those expressing at work).

Ignores all refund requests – DO NOT BUY FROM HERE! After sales communication completely ignored. Seems like their office is actually in Singapore and they dropship their items. No Aussie support at all. 30 day return policy, but all requests to return are ignored. Show details

Not exactly hands free or convenient – The pump is not exactly hands fee as you still need to help the milk flow. Suction is not strong. When you want to return the product, they are very unwilling to help. Show details

Portable and effective – Great breast pump. - very effective at pumping - easy to clean - portable with a rechargeable battery so good for moving around the house or using at work Postage is very quick too. Show details ·  1

Essential item for working mum who wants to breastfeed – I bought this machine just before bub was born after reading many positive reviews online and it didn't disappoint me. Being rechargeable, lightweight and compact, it is great to use either at home or bring with you to work. The suction power is pretty good, but not as strong as the S1 or S2 breast pump. It's a double pump however I only use it on… Read more ·  1

one breast at a time as I find it's very hard to hold 2 bottles at once. The fact that this is a closed system makes it far more superior than other pumps on the market as the milk will not enter the machine and hence it's free from moulds.

I went back to work when bub was 6 months and started exclusive pumping since. 3 times a day and it helps keep my milk supply stable.

I've used this pump for almost 1.5 years with my first and now starting the journey again with my second and I'm very happy with it.

Does a great job – I'd never used a breast pump before but my research said this one was great, and I wasn't disappointed. It is comfortable and I can do a full pump in about 8 mins. It's lightweight and portable, with good battery life. I use it daily and would recommend it to anyone. Show details ·  1

Easy portable reliable – I got this just before bubs was born and it has been so easy to use and quick. Even now that I'm at work it's so easy and I can't say enough Show details ·  1

Portable and easy breastpump – I was exclusively breast pumping for the first 6 weeks of my babies life. I initially rented a hospital grade pump to establish supply and had already brought the spectra 9 not anticipating how hard breastfeeding and expressing would be. I was very reluctant to use it thinking it wouldn’t be enough to keep my supply up however I was pleasantly… Read more ·  1

surprised! I am now only expressing once a day as I can now breastfeed however I was still managing to get the same output as the hospital grade one. One thing that I can’t stress enough is making sure you get the correct size for your nipples

Would highly recommend this breast pump – We preemptively purchased this breast pump before the birth of our first, it come highly recommended from other new mums. It has so far been valuable for the wife, it only takes a min or two to begin pumping milk, she finds it comfortable for the job at hand. We attended a wedding on the weekend and the ability to carry this in the baby carry… Read more ·  1

bag and express during the day was something made possible by the portability of the pump, as well as that we already had expressed bottled milk for the grand parents to feed with while we enjoyed our time at the wedding. I was happy with the price we paid as we were able to purchase the unit for a bit cheaper through groupon ($160), however we would have paid full price for the unit as we should get several years out of the unit as our family grows.

Best PUMP! – This pump is so comfortable & did not cause any pain on the breast. The pump is so easy to charge and very easy to use. It helped me pump out a lot of milk and kept the flow going. Show details ·  1

Amazing! Life-saver – I've purchased this pump after reading all positive reviews, and I must say it has proved to be an amazing product! It's efficient yet gentle (and that is quite important if you had to deal with sore nipples). It helped me to establish a good milk supply in early days, and later it helped me to resolve blocked ducts on a couple occasions. I am… Read more ·  1

currently using it on and off and very happy with the performance. Also this pump is light, compact and not noisy comparing to the other pumps on the market. I would definitely recommend this product to a friend.

Love it so far – I’ve only had the pump a few days and I’m extremely impressed and happy with my new pump so far! I highly recommend the spectra 9 plus double electric pump  Show reply

Pump was not as effective as expected – The S9 is a good pump if you are using it occasionally. I bought it as reviews said it was as good as a hospital grade pump but it is not. It really affected my supply greatly when I was exclusively pumping. It took me a while and a lot of work to regain my supply. My lactation consultant also confirmed that the S9 is not as good as their… Read more

hospital grade pumps.

I was also very unhappy that I couldn't return it cos I had apparently opened it, even though I had not connected any parts to the pump. I just turned it on to see how the suction was.

BEST breast pump! – It took some getting used to since I was using the S2 before, but I get just as much milk from this smaller portable pump. Now I use both every day (S2 at home, 9 Plus at the office) and I really do love it. The main difference is the size and portability. Also, the 9 Plus does not have the additional cycle/speed setting but that’s not an issue for me. It will be perfect for traveling as well.  Show reply

Everything you want in a pump – Due to feeding difficulties I decided to exclusively express. I was doing this 7 times per day for 5 months. While at home I used a hospital grade pump but when out and about or when doing chores around the house I would use his pump. The rechargeable battery is a godsend! I put the pump in my pocket and could express while walking about the… Read more ·  1

house!

I found it as powerful and effective as my hospital grade pump - extracting the same amount of milk in the same timeframes. I didn’t notice it was more or less noisy.

Great pump. Allows you to have freedom and flexibility!

My favourite breast pump ever – It's really comfortable using this breast pump and I used it every day for my baby. It won't hurt your nipples and feels so comfortable when I used it, it's easy to clean and it pumped a lot of amount of milk. It's really easy to bring to the office or for travelling  Show reply

If claiming from health fund be aware... buying from Spectra website may not be covered – I discovered my Health fund (Teachers' Health) does not cover this pump as Spectra does not have an ABN and is registered in Singapore. Very disappointed as the website is an au domain and comes across as buying from an Australian based company in my opinion, with phone numbers in Queensland etc. I have been offered a refund if I send back within… Read more

30 days, but will apparently have to cover the $10 delivery and have very little spare time to arrange this, working full time and being exhausted and pregnant.

I will try and buy from an Australia registered company, which will be more expensive.

So - if planning to claim from your health fund - check your health funds rules first. I'm sure it's a great pump though (thus my rating doesn't reflect my experience of the product) - just be aware!

Perfect and portable – A great machine to use. found it easy to use whilst expressing due to mastitis and the varying speeds made life more bearable. The charge time is great and I found i didn't have to have it plugged in while using. Just need to pay attention with both cups on as I lost a bit while watching TV  Show reply

Great product - everything you need in a pump – Simple to use and love the portability of this closed system pump. Walking around pumping has its benefits. Good suction, I didn’t notice any difference in output between the S9 stronger cousin, the S1. I use the S9 daily for 25 mins and get about a week of pumping from one battery charge. Massage mode works great for triggering a let down.  Show reply