This pump is so comfortable & did not cause any pain on the breast. The pump is so easy to charge and very easy to use. It helped me pump out a lot of milk and kept the flow going.
Perfect for my lifestyle
If you are the type of person who doesnt want to stay in one place then this is the breast pump for you. I always want my breast pump which is portable and because of goodfeedbacks i bought this one online. It is a closed system pump so i will not worry of molds coming inside the pump. It has a let down mode (massage) which i used for 2mins before pumping and it helped me pump more milk. The machine’s suction power is only at level 6 but its good enough for me to pump milk. I used it every 3-4hours and at the end of the day i only have one battery left so i always charge it everyday. Its very easy to clean and it includes extra bottle for feeding. Though, i dont like the teat of the bottle included thats why i didnt use it. The reason i gave it a 4star because its a bit expensive compared to other portable breastpump in the market. Overall, it is a good breastpump!
I've purchased this pump after reading all positive reviews, and I must say it has proved to be an amazing product! It's efficient yet gentle (and that is quite important if you had to deal with sore nipples). It helped me to establish a good milk supply in early days, and later it helped me to resolve blocked ducts on a couple occasions. I am currently using it on and off and very happy with the performance. Also this pump is light, compact and not noisy comparing to the other pumps on the market. I would definitely recommend this product to a friend.
Faulty pump but no refund provided to returning customer
I provided video evidence of a faulty pump within two weeks of the original purchase and requested a refund under the Consumer Protection Act. I opted to purchase a different brand pump when sending the pump back as I did not want to have it repaired, and the mechanical changes that Spectra provided as a reason for the changes in suction levels, did not inspire confidence in purchasing a fourth Spectra pump. I have since stopped breastfeeding. The pump is no longer any good to me.
I am very disappointed in Spectra’s customer service – I am now seemingly stuck with a faulty pump that I bought back in September but Spectra has had for longer than I have, and which I only used a handful of times and could not use in battery mode because the reduced suction levels did not allow me to express the same volumes of milk as when plugged in.
Full story as follows:
I ordered my second Spectra 9 + pump this September. A few days in, I noticed that when I unplugged the power cord, the pump suction significantly reduced. I needed to increase suction by more than 2 levels in order to reach the same pump suction as when connected to a power supply.
I contacted Spectra on 28 September to inform them of the problem and provided video evidence of this. Initially Spectra tried to dismiss the issue by informing me that:
“This pump has had some mechanical changes to the previous one you had, so there will be some differences in the way it functions.
As a result I don't think this if a fault with your pump, but I am going to feed this back to the manufacturer so they know the new changes and the impact. I will come back to you when I hear back from them and update you.”
I explained that this is my third Spectra pump over the years, and my second 9+, and “feel that selling a battery operated pump that does not hold up to the same suction levels as when plugged in, is not satisfactory. It defeats the purpose of buying a battery operated pump. If this is in fact a known change that has been made to the pump, then Spectra needs to clearly specify in what mode the advertised 300mmHg suction strength is to be achieved.
It is not realistic to expect loyal returning customers to understand that they are receiving a different product to the one they bought only a year ago. ”
I was then told that the manufacturer had not responded and was asked to complete a warranty form. I explained that I did not want to make a warranty claim and receive a repaired pump as the pump is brand new, but want to return the pump and receive a refund instead.
After some back and forth – it was only until I made reference to my rights under the Consumer Protection Act that I was told they would refund me if their technician deemed the pump to have a fault. I posted the pump on the October 9th.
On October 19 I was told that no fault was found with the pump. After questioning this numerous times as I had provided evidence, I was told that Spectra too would provide a video of the testing that was carried out to reassure me of the suction strength.
When I followed up to request the video, I was told the technician sent “completely the wrong one, so I think there was a mix up.”
I can’t help but wonder if there was a mix up with my pump too.
It is now November 11 – Spectra have had my pump for over a month and I am yet to receive video evidence of the technical testing that was done, and more importantly, I still do not have my pump back which I can no longer use because Spectra have taken too long in sending it back.
Love it so far
I’ve only had the pump a few days and I’m extremely impressed and happy with my new pump so far! I highly recommend the spectra 9 plus double electric pump
Pump was not as effective as expected
The S9 is a good pump if you are using it occasionally.
I bought it as reviews said it was as good as a hospital grade pump but it is not. It really affected my supply greatly when I was exclusively pumping. It took me a while and a lot of work to regain my supply.
My lactation consultant also confirmed that the S9 is not as good as their hospital grade pumps.
I was also very unhappy that I couldn't return it cos I had apparently opened it, even though I had not connected any parts to the pump. I just turned it on to see how the suction was.
BEST breast pump!
It took some getting used to since I was using the S2 before, but I get just as much milk from this smaller portable pump. Now I use both every day (S2 at home, 9 Plus at the office) and I really do love it. The main difference is the size and portability. Also, the 9 Plus does not have the additional cycle/speed setting but that’s not an issue for me. It will be perfect for traveling as well.
Everything you want in a pump
Due to feeding difficulties I decided to exclusively express. I was doing this 7 times per day for 5 months. While at home I used a hospital grade pump but when out and about or when doing chores around the house I would use his pump. The rechargeable battery is a godsend! I put the pump in my pocket and could express while walking about the house!
I found it as powerful and effective as my hospital grade pump - extracting the same amount of milk in the same timeframes. I didn’t notice it was more or less noisy.
Great pump. Allows you to have freedom and flexibility!
My favourite breast pump ever
It's really comfortable using this breast pump and I used it every day for my baby. It won't hurt your nipples and feels so comfortable when I used it, it's easy to clean and it pumped a lot of amount of milk. It's really easy to bring to the office or for travelling
If claiming from health fund be aware... buying from Spectra website may not be covered
I discovered my Health fund (Teachers' Health) does not cover this pump as Spectra does not have an ABN and is registered in Singapore. Very disappointed as the website is an au domain and comes across as buying from an Australian based company in my opinion, with phone numbers in Queensland etc.
I have been offered a refund if I send back within 30 days, but will apparently have to cover the $10 delivery and have very little spare time to arrange this, working full time and being exhausted and pregnant.
I will try and buy from an Australia registered company, which will be more expensive.
So - if planning to claim from your health fund - check your health funds rules first. I'm sure it's a great pump though (thus my rating doesn't reflect my experience of the product) - just be aware!
Perfect and portable
A great machine to use. found it easy to use whilst expressing due to mastitis and the varying speeds made life more bearable.
The charge time is great and I found i didn't have to have it plugged in while using.
Just need to pay attention with both cups on as I lost a bit while watching TV
Great product - everything you need in a pump
Simple to use and love the portability of this closed system pump. Walking around pumping has its benefits. Good suction, I didn’t notice any difference in output between the S9 stronger cousin, the S1. I use the S9 daily for 25 mins and get about a week of pumping from one battery charge. Massage mode works great for triggering a let down.
Hate it. Buying another pump.
Started having issues with the duck valves a few weeks after I started using the pump. They were very apologetic the first time and immediately sent me a new set of valves. I bought the membrane valves and used them heavily for three months with no problem, and used the duck valves occasionally as a backup. Now, again, they’re worn out after minimal use. However the customer service team tells me this is ‘regular wear and tear’ and not covered under warranty. I barely used them. I’m gonna go ahead and get rid of this pump and see what Avent can do for me.
Excellent portable double electric breast pump!
Love the Spectra 9 Plus portable double electric breast pump! As a first time mum this is so easy to use, the compact size and rechargeable battery is great for travel and work, and a competitive price compared to other double electric pumps on the market. It is a closed system, easy to clean and can be operated as a single or double pump. Highly recommend!
Better than i expected
I was considering the Spectra s2, but decided on the Spectra 9 plus as it was portable and i was needing a pump for returning to work.
I was amazed on how powerful the suction is and it's alot quiter than i imagined.
Great battery life and easy to clean. So glad i went for this model.
Portable and easy to use
Love the compact size of the pump, makes it very portable! It is very straight forward and easy to operate. The parts are easy to assemble/dissemble, and easy to clean. Spectra has very good customer service, and tends to reply their emails very promptly (imagine immediate reply even though it’s out of office hours). They also helped me to choose the correct funnel size. Unfortunately I have very low supply, probably should have gotten a hospital grade pump.
Effective, portable & quiet
I bought this pump in 2015 for when I had my first baby. It is a portable double electric pump that will work off of it's rechargeable battery so it's good for pumping while at work or out and about. The pump isn't quite as strong when it's not plugged in but it's still effective. It has two modes, the first is to stimulate your let down reflex and the second is to simulate a baby sucking. I found I could use this pump on the second or third setting to get a good amount of milk (it goes from 1-6 in terms of how powerful the pump force it exerts). However if you intend to pump to increase supply or pump long term/exclusively pump I would recommend a hospital grade pump. I have had no issues with supply and only used it once or twice a day to get milk to store in the freezer. I intended to use it for work but haven't gone back to work yet. If you have large breasts you will need to buy the larger breast shields as this only comes with the standard 24mm size. I found out the hard way when I got sore nipples from using a shield that was too small. The other thing that sold me on the Spectra range of pumps compared to the other leading brands is that's it is a totally closed system and therefore more hygienic. It's super easy to cart around in your handbag as it's small, it is easy to clean and easy to use. If you want to double pump though, get one if those bras that hold the shields on for you so you can have your hands free. I totally recommend this pump.
So easy and convenient
It’s so easy to use and great size to bring anywhere. The double pump is so handy and amazing. I wish there was something to come with it so I didn’t have to hold the pumps though. Easy to clean and resell if I needed to because of how hygienic it is. Sometimes I only need to use it up to 7 minutes to fill a bottle. Depends on my supply though
Perfect for Mums on the go.
As a full-time uni student, I knew I wanted a pump that was portable and easy to take with me in my bag whilst at uni or on prac so I scoured Gumtree for some affordable second hand options. The Spectra 9 met my needs perfectly - it's compact enough to fit in my backpack, it doesn't have to be plugged in to use and it effectively pumps milk. I'd use the pump twice a day for 15 minutes and only have to charge it every few days. Very happy with this purchase.
So easy to use
Was so happy with this pump. Easy to use. Loved that it was portable and worked so well (though wasn't as strong when both pumps were used at the same time). I found the supplied bottles did sometimes leak so we tended to use the Avent bottles instead which are compatible. I will definitely be using this pump again when my second bub arrives.
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