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Astoria Floors

Astoria Floors

4.2 from 20 reviews

See the Best Timber Flooring in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
16
4 star
0
3 star
0
2 star
0
1 star
4

Andrew Ramsey

Andrew RamseyGreater Melbourne (Inner), VIC

Timber flooring reoccurring water damage.

published
Job Satisfaction

Cameron

CameronGreater Melbourne (Metropolitan), VIC

Very Poor Experience

published

I used Astoria floors to polish my floor boards for the bottom floor of my townhouse. Happy with their work. 2 years later I made a small extension off my kitchen and needed more floor boards to be polished, matching the existing. Naturally I went back to Andre at Astoria Floors. They completed the job, but did not apply the stain that was in the rest of the house. i.e the floor boards to not match. When I contacted Andre he was extremely rude and made no attempt to work through the issue claiming to responsibility. Would not use or recommend their services ever again

Job Satisfaction
Kelli

KelliGreater Melbourne (Metropolitan), VIC

Highly recommend

published

We engaged Astoria floors to install floorboards for our new build early this year. Andre and Mark were both very professional and responsive. The installation went smoothly and our timber floor is beautiful. These guys clearly know what they’re doing and have pride in their work. Highly recommend for a smooth, stress free experience!

Job Satisfaction
Natalie

NatalieMelbourne

  • 3 reviews
  • 3 likes

Highly recommended! Extremely happy!

published

A friend recommended Astoria floors to me. I had some boards repaired due to water damage and my whole floor re polished. The job took 4 days to be completed. The team is very efficient and effective. I was so happy after I saw the floors! They did a fantastic job! They look perfect and my boards are completely repaired. I have received so many compliments already. I would highly recommend Astoria floors.


Gabrielle

GabrielleMelbourne

  • 2 reviews

Highly Recommended

published

After contacting 6 companies in my area (Preston) and getting no responses I was given a referral to Astoria Floors. From the outset they were fantastic! I had a quote within days and Andre was very helpful with giving advice on what were my best options. Les took the time to show me the sample colors on my own floor so I would know what they looked like. He did an amazing job and I absolutely love the my floors.
From my first call to job completion was about 3 weeks.
Friendly, helpful, efficient and professional.


Sharyntt

SharynttAspendale Gardens

My Beautiful Floors

published

This is the second time I have used Astoria Floors, I was very pleased with the quality of service and workmanship in my previous house with sanding and polishing old hardwood floors. This time I used Astoria Floors to lay Spotted Gum in my new town house. On time, on budget, a fantastic result


Marianne

Marianne

  • 2 reviews
  • Verified customer

Emergency floor polishing

published

I rang Astoria with a bit of an emergency on a Friday morning...I had tried to patch some floorboards without success and despite not planning or budgeting for professionals to do the job, I needed to call on Astoria to come out on the Monday morning to help. They were able to accommodate my needs, sent a good tradesman who arrived on time both mornings and did a great job sanding and polishing in time for an office fit out later that week. All staff were helpful and professional, and they were reasonable on price too. Happy to recommend.


  • Verified customer

Great finished floor!

published

Astoria Floors was professional in their process , service and execution. Easy to deal with, good source of valuable advice, on time, on budget. Very happy with finished floors.

M. and K. H.

M. and K. H.Richmond

Great Job

published

Faced with a difficult floor we were provided with great solutions and our new bamboo floors look fabulous. Very, very happy and would definitely recommend.

Johnno

JohnnoMelbourne

Terrible

published

Booked a job for quoting and they cancelled coming at the last minute. Also had a job quoted and booked for sanding and then on the day they told me that they had cancelled it with me the week before which they hadn't. Owner Andre very unhelpful and rude when trying to sort it out. Very unhappy.


Great quote, great team, great product.

published

Many thanks to Andre and his team. Great quote. Great communication. Beautiful Bamboo flooring giving my 40-year-old hallways and family room a massive facelift. Team was prompt to arrive, friendly, efficient and a brilliant clean up at the end of the day. High recommend Astoria.


mantfeld

mantfeldTemplestowe

Very, very happy with Astoria bamboo flooring

published

From start to finish, Andre and his team were fantastic. We only ever got compliments on the floor from all our visitors.
We kept the house for another 4 years after the flooring and when we sold, the floor was still in brand new condition, no discolouration, no deep scratches, no lifting, peeling or any of the other 101 things that could go wrong.
Astoria are bamboo floor specialists, they really know their craft and I am going to use them for the new house I am building.


Really Bad customer service

published

John

JohnMelbourne

Excellent product

published

We looked around for many flooring companies and thank god we decided to go with astoria. There product is great, look awesome once it was done. The staff were great and very helpfull. The installation went smoothly and they were also very friendly. Can't speak highly enough on the company and would recommend them to family and friends.

Phillip and Maryanne

Phillip and MaryanneGreater Melbourne (Metropolitan), VIC

  • 2 reviews

From start to finish - excellent

published

I could not recommend Astoria Floors more highly. From the initial meeting with Andre, 'phone contact and update info from Marta, to the installation by Lucas, everything went beautifully, and the difference now in our apartment with this lovely bamboo flooring is fabulous. Lucas took the old flooring away and left the apartment spotless. We were informed all along the process as to what would happen and when, and we were not disappointed, great service, great product and a fabulous quote. When was the last time a tradie turned up on time - yesterday for us! Love, love love them, a fabulous company!

Ms Review

Ms ReviewVictoria, Australia

  • 3 reviews
  • 6 likes

Excellent product, after sales care and installation.

published

Wow Factor! Highly Recommended !!!!

published

I would highly recommend this business for flooring. We had bamboo flooring installed. The guys were polite, very professional and highly skilled. Came in, did the job to perfection, no issues, job was spot on. In my opinion, when you are looking for a tradesman, you want someone who knows what they are doing, do the job professionally and no issues at all. Look no further - even if the quote comes in a little higher than other large businesses, go for this one. I couldn't wipe the smile off my face!
Looks great but its great to deal with professionals.


Astoria=Disaster

published

They sanded my floorboards and tinted the finish to make the new and old boards match but they applied the roller in different directions and with different pressure to leave a disaster.They agreed it was a very bad job with numerous 'lap marks' and agreed to do it again. They did it again but didnt sand back and remove the first disaster, but buffed the floor and added more colour which meant the colour on my boards was nothing like the colour I agreed to initially.To add to the disaster they left colored tint on my cupboards (handle height) and laminated kitchen kickboards and didnt fix the first disaster.Their duty of care, qualified staff and service was disgraceful.


Colleen52

Colleen52MELBOURNE

  • 2 reviews
  • 1 like

The best floor installer in Melbourne

published

Have just had a bamboo floor installed by Astoria & it looks fantastic. I was so impressed by the skilled installer and his commitment to perfectionism. Everything about my contact with Astoria Floors has been professional, and courteous. My experience with Astoria Floors was so good I have no hesitation in highly recommending them.
Floor installer - courteous, helpful as well as skilled in his work.


The floor looks great and receives heaps of compliments

published

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Details

CategoryTimber Flooring

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