Reviewer Photos & Videos
We enjoy our new spotted gum floor very much. Our rooms look like new!
After having used Lifewood in 2019 for major renovation in our house we decided to put spotted gum in the other side of the house as well. Once again great service!
Pure flooring heaven
There was a delay in getting our flooring but wow it was worth the wait … words cannot describe how lovely this floor is. It’s a dream to walk on and a dream to mop … absolutely zero issues … the guy who did our stairs is now my number 1 hero fabulous and extremely professional.
Slate up, timber down, in five days
The slate floor in our kitchen and family room was dark, bumpy, and decaying. When an accident marred the surface in the kitchen, we decided it was time for replacement.
Lifewood were generous with their information and samples (we went for limewashed oak). And they arranged the whole process, the slate removal, surface grinding, and floorboard laying. (Well, not quite the whole process. We had to arrange the disconnection of the dishwasher!)
We thought the slate removal would be noisy and dusty. Noisy, yes, but turning the aircon on forced t...he dust outside, and we had covered the blinds, so the dust only got on the protecting plastic. And none of the kitchen cabinetwork was damaged. Grinding the slab was quick, just a few high points to flatten out. And the laying of the floorboards was brisk. All up, the refurbishment process took five days. And now our floor is light, smooth, and elegant. Most satisfactory.
Professional before sale service but disappointed after care service
We had lifewood coastal Blackbutt floor installed August 2020. The before sale service and up to installation had been professional by [Name Removed] and other team members. However aftercare service is poor. In Jan 2021, one of the floorboards popped up and the clicking sounds of the floorboard have become more apparent. Up till now we had [Name Removed] came to our house to look at the issues after numerous contacts in February and March. He is very busy man and always involves in meeting. He made it clear that his assigned co...ntractor will put us in priority to get it fixed by April the latest as we waited and no scheduled date in March. Again by end of April, I sent a message to ask to be in contact as I have not heard from his contractor. I was disappointed that we spent $43000 on beautiful flooring and given lifetime product warranty and only have them installed in less than 6 months that we are not getting look after but lots of chasing and no one has updated us what is going on.
Unhappy with the longevity of the product
We installed Spotted Gum floors in our new build. The product is beautiful and the installation was seamless, however after care following handover has been non existent.
We were very clear about our needs, as in, we are a family of 6, have a dog and entertain a lot, and were recommended the hardwood engineered boards. The floors scratch sooooo easily and after a year the floors are very scratched. We sweep the floors daily, use rugs and have floor protectors on all furniture. Very disappointed in the longevity of the product and would not recommend this to families.
Great company, great product, great service!
Cannot be happier with our experience with Lifewood. From start to finishing and everything in between they have been amazing, we couldn't recommend them enough
Tony in the showroom was a great help all the way through and always available to answer any queries we had.
Brent & Brian were fantastic installers who were both efficient, professional, and clean! They went above and beyond given our difficult layout of flooring.
Kyle was always available to answer questions about the installation, as well timing around delivery, completion etc.
Love our new Blackbutt Floors
Lifewood recently installed new Blackbutt flooring throughout our home. From the beginning of the process right to the end everyone we dealt with, Namely Tony & Kyle, were very professional and the service provided was always friendly and nothing was too hard. Our new floors have transformed the whole house and looks absolutely amazing. The work was completed in half the time originally estimated.
The Showroom in Osborne Park was warm and inviting. The customer service provided by all the staff we interacted with was 100%
We are so thrilled with our new floors. We definitely recommend Lifewood. Thank you so much Lifewood. Andrea & Lee Pragnell
Very happy with the outcome!
Our floor was installed quickly with minimum of fuss, and looks great. We would make the same decision again. Our new build house had to have the concrete floors sanded down as they were up to 10mm out of level. An unexpected expense, but Lifewoods had it done.
Lifewood installed blackbutt flooring in our house, which had some existing flooring with the same material but installed conventionally. The product is excellent and the installation process seamless with no dust or residual odour.
Blackbutt flooring in our bedroom and study
Thanks to Morgane and the Lifewood team. What an amazing result we have with our new floor. Hank the installer was incredible, fast, efficient and professional. A 10 out of 10 job that looks fantastic. Can't recommend the team highly enough!!!!
We absolutely love our new boards
Lifewood staff were so friendly and professional throughout the process. They made our whole family welcome each visit. We are so pleased with the final result.
Love the floors. Thank you so much Lifewood.
Our floors are amazing
We have just had Blackbutt timber floors installed at our home and the results have exceed our expectations. A special thank you to Tony, your knowledge and advice had been greatly appreciated. Kyle thank you for organising the install of our floors and ensuring that the transition from boring tiles to luxurious timber floors was a seamless and easy process, your help has been above and beyond. Finally we would like to thank Luke our installer - wow your work is amazing, you are the best. The installation was quick and efficient and a special t...hank you for leaving our home in immaculate condition. We “love” our floors. The pre and post service has been greatly appreciated, thanks Tony, Kyle and Luke . We recommend that if you are considering timber floors visit Lifewood Handcrafted Flooring.
It has transformed my apartment
I renovated my old apartment, which was dated with old carpet on different levels. Lifewood installed a bamboo floor and acoustic insulation that totally transformed it to an up-market apartment of status. I am very pleased with the quality of work, fittings and professionalism of this company (not to mention the excellent coffee they have when visiting their showroom!).
Amazing French Oak Flooring
From the beginning,we were impressed with the attention our sales person gave us. She was very informative and very very helpful considering the many times we visited the show room and the hundreds of questions we asked. In the end we are very happy with the result. It looks fabulous and are very happy with the choice of Lime washed French Oak. The service and installation was very professional.
We would recommend and use Lifewood again if the opportunity arose. A job well done. Thank you.
Really happy with the bamboo floor that was recently installed at our place. Excellent service from the Lifewood team - from showroom advice to installation. Highly recommend this company, truly a team of professionals!
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