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Attipas
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Functional & fun
Great to pull on, bub doesn't pull off, great for the outside adventures where you want barefoot protection but don't need shoes. Slightly sweaty but i do have a warm baby.
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Terrible online shopping experience makes shoes not worth it
Attipas is the worst online shopping experience you'll ever have - every step in dealing with them is painful. God forbid you sign up for a newsletter to use their heavily advertised $5 discount because there goes your ability to exchange or return a wrong size despite giving them your valuable personal information. Don't bother waiting for a 25% off sale because you're about to pay an inflated shipping price while again forfeiting any consumer rights to return or exchange. Their 30 money back guarantee is a farse. And after all the heartache o...
Read moref just trying to get your kid a good pair of shoes and forking out well over $70 just to obtain one $45 pair of Attipas, they give you a store credit just so you can deal with their terrible customer service all over again, forking out another huge shipping price for shoes that aren't that great. As an example, to buy one pair of Attipas shoes, I now own two pairs and have store credit for a third because their size guide is misleading and incorrect. That's $130.50 I've spent to get one pair of $45 shoes because Attipas is THAT bad at helping you get what you need. Do yourself a favour and shop ANYWHERE else.I'd rather not engage with your company any further. The heartache, time and effort has been too great. Please return the shoes to me, and keep your store credit.
HI Justine just confirmimg we have spoken on the phone and I hope this has resolved your matter. Kindest, Caroline
Great for walking
We purchased 2 pairs, the grey sneakers and the two sided design. We love that that design offers us two styles, as you can mix and match depending on the outfit or bub's mood!
We have noticed that the fabric is a bit thinner though, which causes it to slip off at times, especially when our toddler is crawling.
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- Verified
So cute and convenient
Really easy to put on and take off and they look super cute. My daughter loves to put her Attipas shoes on!
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Great shoes but beware of sizing.
These are great shoes for my very active 12mth old. I was hesitant to purchase due to the price tag and because bub is generally barefoot, but they are an excellent for outdoors on hot or spiky surfaces. Can’t fault the product. I am glad I spent a bit of extra time on checking size though. My little one is very small for his age and the 12-18th size fits perfectly, but I would think they would be too small for most babies his age.
rubbish terms and conditions and service
Totally crap returns policy which is very hard to find on their website. Before purchasing I looked and could find no policy- see screen shot of menu . The invoice in the box also didn’t outline the policy . Only a google search revealed it hidden somewhere on their site. On shoes that are only slightly reduced in price NO returns. They are VERY expensive shoes. No reply to my messages. Avoid as they are going to make your life difficult with their poor service.
Hello, sorry to hear the above. We definitely reply to all messages within 24 hours, please email us again via customerservice@attipas.com.au if you think we have missed your message. Our returns poli...
Read morecy is available via our home page, please see Returns and Exchanges link. If you need to return please visit www.attipas.com.au/pages/returns for a credit or refund in line with our terms and conditions (see Terms and Conditions link). Kindest, Caroline (owner)A good intro to shoes for babies
My 9 month old daughter has been wearing these shoes for a few weeks now and they are doing the trick for protecting her little feet and toes when she's crawling around the house and at daycare, and for when she pulls herself up to standing on furniture. Gives enough support and protection without being as thick and heavy as a shoe.
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- Verified
Sizing completely wrong and terrible customer service
Bought a pair of shoes advertised as sizing for a 12 to 18 month old - when they came they were way too small for my 11 month old. Sent them back to swap for a larger size, and after 15 days of waiting bought the exact same pair in the larger size as my daughter needed shoes asap. Upon processing the return they are refusing to refund (as the shoes were on sale) and are instead issuing a store credit. Despite explaining to them that due to their delays I have spent the exact same $ in store before they processed the return they are refusing to ...
Read morechange to a refund. All in all the $35 pair of shoes has therefore cost me about $100 in postage and returns and a store credit which I have no need for (and about 6 weeks of messing around). Terrible service for shoes which are advertised as completely the wrong size. Would not recommend ordering from this company at all - to be so inflexible for an online childrens clothing store is astounding.HI Sarah, sorry to hear the above. As mentioned on the phone, we generally dont allow returns on final sale items but in good faith had issued you a store credit to meet you halfway. Refunds are stric...
Read moretly only procesed on full priced items which is specified in our terms. In any case, we sent you an email yesterday after our phone call which I hope has now resolved your matter. Kindest, Caroline (owner)I have received no email since our phone call yesterday. If there was no intention to issue a refund or a store credit this should have been noted on the refund request I lodged within 24 hrs of recei...
Read moreving the shoes (that were advertised as completely the wrong size). Buyers beware this company is terrible to deal with and has blocked all reviews on Facebook so that people cannot leave honest feedback. Don’t waste your money (and time).Hi Sarah, we have definitely contacted someone with your name yesterday, kindly email us via customerservice@attipas.com.au if you havent received it as yet. Thanks.
- 10 reviews
- 6 likes
Perfect for early walkers
My son just started walking and we've found Attipas shoes to be perfect for protecting his toes from tumbles and falls. Washes well in the washing machine which is a plus.
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- Verified
Shipment EXTREMELY late
Don't rely on them shipping it out anytime soon. Expect a month or two at least. Otherwise don't bother. Ollie's place sells the same style for much cheaper too. If we found out about this before, we wouldn't bother buying from them online. Customer service just kept saying, just wait for your order, it will come. What a waste of time and bad customer service! No compensation, and very generic answers of I'm sorry, wait another week, wait another week and then wait again. This is coming from an EXECUTIVE DIRECTOR too. As a customer service agent myself, I would offer compensation for this horrible service.
Hello, I'm so sorry to hear the above. If you can email us your order number we can definitely look into it's current whereabouts? Unfortunately there have been a small amount of parcels delivered lat...
Read moreer than expected due to COVID delays across all carriers. Please accept our apologies for this. CarolinePerfect gift
The Attipas Giraffe - Navy were a Christmas present for my little grandson. They are adorable. My daughter-in-law loves them and cannot for when my grandson will be able to wear them.
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Prepare for your personal details to be abused
The shoes which were alright. However the marketing of emails and texts even when you unsubscribe and call the office is relentless!
The claim multiple lists and offer an apology but nothing changes.
Hi Yukthi, sorry to hear the above .You might be on multiple lists, please email us via customerservice@attipas.com.au so we can look into this for you. Thanks.
No I already called and emailed. Handle your own processes better.
Hi Yukthi, no problems. If you've contacted us with your details this will be rectified shortly. Have a great day.
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Attipas sneakers
"These little sneakers were perfect for my one year old granddaughter who ‘refused’ to wear any kinds of shoes. She was a little reluctant when she first had them on but very soon forgot about them and started walking & running around as usual."
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- 5 reviews
- 3 likes
Good, but not particularly durable
I like the range, and it is a breeze to put on. It is also soft, and gentle on little babies feet. However, for toddlers, it’s not particularly durable. My daughter at 18 months tore a hole in it within 2 days of her new pair. And some older (6 months) pairs, the fabric has stretch marks on them (like runs in stockings).
That being said, they are a good option as first shoes for babies.
Also like to add that shipping via their website is pricey at at least $12 (metro Melbourne). Which is about 1/3 of the price of the shoes. Should consider offering free shipping.
Good product
So I ordered three sizes, M , L, XL. The size difference between M and L is so huge that for last 2 months, I have not been able to use M as it is very small and not even L as it is very large. Hopefully it fits soon.
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Questions & Answers
Hi there, I saw your have Attipas NZ website, just wondering if it’s legit?
Hi Hening, we are the Australian distributor so cannot comment. However we do ship daily to NZ: www.attipas.com.au. Have a great day!
Hi my girl is 10 month she already stand up even with no support . I'm wondering if those shoes are good for her in this stage.. thanks
Hi Angelina, yes absolutely! Attipas are perfect for pre-walking or newly walking babies due to their unique design. You will find they help your daughter balance and give her more confidence taking s...
Read moreteps. Reach out if you need any more information. Thanks!Thanks for your reply .. where can I buy your products? Thanks
Hi Angelina, we are an online only store: www.attipas.com.au. Thanks!
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Hi Justine, sorry to hear you've had a bad experience with us. As mentioned via email, per our terms and conditions, if you change your mind we can absolutely refund full priced items (in line with ou...
Read morer 30 day guarantee) and we provide a store credit for items purchased on sale. Store credits are valid for 3 years and can be used on any of our products. Unfortunately we don't offer free returns at this stage. Sorry for any inconvenience caused. Have a wonderful day!