Good shoes for babies around 1y, but rubbish customer service experience. Better to buy through a supplier if there’s the option. Why, at the bottom of the order confirmation email would Attipas offer a “reply to this email” option if the emails aren’t managed? I sent two emails regarding my order with no response from Attipas. This is not the… Read more
way.
Coming back to write that I have had further interactions with Attipas over a return and subsequent order and have experienced this again. No receipt of email, no acknowledgement of issue, no reply.
Horrendous!!! They are a drop shipping company. It’s priced up trash, the same as what you get on temu or amazon. The velcro shoes don’t match the measurements on their site. They ask you to upload a positive video review to social media for a significant discount on your next order. Oh and wait, after claiming their products are made in South… Read more
Korea, their velcro shoes arrived with a “made in china” sticker underneath! Even worse, the company won’t refund the cost of the shoes that are a different measurement to what’s advertised. This is against Australian consumer law as the product is defective. Once I raised this with them, they stopped communicating. So public we go!
Hello, thanks for your message and sorry to hear the… Read more (+2 replies)
The customer service on Facebook is really suck, asking for the parcel the customer service can disappeared for few days. If u want to ignore me please don’t ask me for any comment
Hello, sorry to hear this. Please email customerservice@attipas.com.au for any urgent enquiries. Thanks.
Reviews with attachments
Very bad experience. Ordered shoes on 22/6/2027. Up to today Attipas still havent post the shoes. EMAIL, LIVE CHAT ALL NO RESPONSE
Hello, sorry to hear the above. What's your order number so we can look into this for you? Thanks.
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So I got some Koala Grey shoes and they clearly say made in Korea. They are pretty good. Material does wear quickly. So cause they were hot, i decided to get 2x mesh baby shoes and that was the mistake. I got them according to the size of the Koala ones and they were different (now i know why). So i ordered 2x bigger sizes to replace these and… Read more
when i received them i noticed - "made in china". The shoe it itself is good (so far) but the velcro is cheap and how they are stitched on is terrible. In about 2 weeks of infrequent use, the velcro was ruined and the shoes won't stay shut and constantly fall off the child's feet. I ended up cutting the velcro and putting some buttons on. That so far (only 2 days) is working. The animals ones i would say they are ok but the mesh ones are not worth it.
Hello, sorry to hear the above. We can definitely assist… Read more
I purchased these as my first shoes for my daughter. Fit was great & durable. Nice solid sole but still flexible. Need more colours! Will definitely be purchasing more.
Very soft and comfortable shoes for my toddler. She loved it as her first shoes
I’ve purchased a few different shoes for my nearly 2 year old and I can definitely see the comfort she has walking in them compared to the others. Ive actually bought 3 pairs already from Attipas as she’s outgrown the first pair already
Latest follow-ups
We used the sockets model with my daughter and were happy. Got the new model with velcro for my son and was disappointed. The shoes are too low, and keep on falling of his feet. Its not only annoying, because the child constantly loses one shoe… Read more
while running, crawling and playing, its also difficult to keep track of it. It can fall of any time, and its easy to lose it. They should review the model, and maybe make the shoes a bit higher.
Follow-up · Velcro is a poor quality. It is all fuzzy and doesn't hold well. The sole seems to be comfortable and the sizing is good.
Recent reviews
Not sure if it's poor customer service, or am I facing a scam website? There's no phone to contact, try to write email to customer service email/ comments on facebook/ reached on facebook messagers and still no reply. I have ordered 2 shoes with few pairs of socks to prepare for the upcoming trip this week, and don't know where is my order is! I… Read more
should do more research and buy directly some other brands from Shoes and Sox for safe.
Review updated: The store has sent me the shoes, they're good, but please be mindful about the size. My girl is 16 month, I ordered size 5.5 as attipas guide, and ordered 6.5 as a spare one. However she only can wear 6.5, as 5.5 is already small, can't put the feet in. I ordered some socks as well, but 1 pair of socks was sent in wrong size.
Hello, sorry to hear the above. Please allow 3-5 business… Read more (+3 replies)
We absolutely love Attipas shoes! They’re great for a new walker—our baby feels super comfortable in them. They’re lightweight, easy to put on, and very easy to wash. We have several pairs of the sock-style slip on shoes and also tried the new Velcro mesh design. They fit great and allow natural movement. Highly recommend!
Highly recommend the breathable mesh shoes as a first shoe. My little boy started wearing them at 13 months and they were great. They provide great flexibility for when they first start walking. The mesh is soft so they can be worn without socks and baby’s feet don't get sweaty (or smelly).
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Ordered arrived but 1 pair of shoes missing. Tried to contact through email, Facebook, instagram, chat, since Thursday 11/12/25 and no respond. It’s been 5 days. Still No outcome and item still missing. So frustrating.
Hi Marsha, I'm really sorry to hear the above. We are in… Read more (+1 reply)
I bought these initially for my niece years ago and saw how great they were so bought more for my own son now. They're excellent quality, durable and easy to put on. The only thing is that we've noticed with our latest purchase that the aqua shoes are a bit harder to put on and not as soft.
Never received the purchased item, customer services response has been slow. Purchased these back in September and it’s now November. They’ve offered to send a replacement pair now but won’t process a refund with any urgency. Poor experience definitely wouldn’t recommend their service, couldn’t comment on their product as I never saw it.
Hello, sorry to hear the above. It appears your parcel… Read more
I recently bought these shoes for my baby, and I couldn’t be happier! They’re super cute and fit perfectly. The soft, flexible soles make it easy for my little one to balance and take those early steps with confidence. I’ve noticed how comfortable they seem — no red marks or fussing after wearing them.
Despite numerous attempts (I’m talking around twenty) to contact the company and discuss my issues, responses have been sporadic and not addressing the real issue. I ordered 7th September and started contacting the business around the 18th with concerns. Products were not despatched until 26th September and arrived on the 2nd October. This was far… Read more
too late as I had left the address they were sent to. The goods should have been despatched sooner than 19 days after order confirmation, and it would have been nice if I had had regular responses to my communication so I could make alternative plans. Since I have tried to discuss this with someone and come to a resolution multiple times with minimal input from attipas, I am leaving a negative review. I also will say the order was over $100 and I have been offered a $10 gift card, which I appreciate.
Hi Claire, thanks for reaching out. I can see my team… Read more (+1 reply)
Perfect First Shoes for My 15-Month-Old! I absolutely love our Attipas shoes! These have been amazing for helping my 15 month old gain confidence on his feet. They’re super lightweight and flexible. I love that his toes can move naturally and that the soles provide just the right amount of support without being stiff. They stay on really well (a… Read more
big win for us!) and are easy to slip on and off. Plus, they wash up beautifully, which is a lifesaver with a busy toddler.
Highly recommend them to any parent with a new little walker!
I don’t usually post reviews but i am very disappointed with the customer service!! I don’t remember them being like this 2 years ago. I ordered shoes on Monday via express post and I still do not have any updates. Emailed multiple times, reached out to their social media pages but nothing!!! I was hoping to get this shoes by Friday so my daughter can wear it for her 1st bday!!!
Hi Catherine, I'm so sorry to hear the above. I will have… Read more (+1 reply)
Hi, I'm very disappointed by the customer experience, I've been emailing back and forth to Attipas asking for my store credit/refund. However it's been two weeks and I'm still waiting. I don't know why it's taking so long. I definitely think the customer service needs to be improved as it shouldn't take this long to give a refund/store credit.
Hi Vicki, sorry to hear the above. Have you been emailing… Read more (+4 replies)
Bought 2 pairs for my youngest grandson who is just starting to walk. He started with his older sister’s old Attipas first so we could try them. Socks are off all the time but Attipas stay on. Playing outside is so much easier with his Attipas. Don’t bother with cheaper knockoffs, my daughter in law found that Attipas are the best!
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bad customer services!! waited weeks and multiple emails before they got back to me. Bought a pair of breathable first shoes, wrong sizing due to misleading information on website. store refused to pay shipping back or give any other credits.
Hello, sorry to hear the above. Our team reply within 2… Read more (+1 reply)
Pros Cute patterns (the only good thing I can say) Cons Paper-thin, almost see-through fabric; feels cheap for the price Won’t stay on — both socks and sole slip off within minutes Sizing wildly inconsistent (2 of 3 pairs ran far too small) Tedious, costly return process (online form → email → post office at your expense → store-credit only… Read more
and then you have to pay for the shipping again)
Clunky website makes it hard to filter by size or style
Overall poor value: $40–50 for something you’d put right back on the shelf if you could feel it first
Full Review I really wanted to love Attipas after seeing them all over social media, but I genuinely can’t understand the hype. The material is so thin you can literally see tiny toes through it, and the shoes pop off with the slightest wiggle. Between three pairs, two were markedly smaller than the size chart suggested — cue the dreaded return process.
Returning is a headache: first complete a form, then wait for their email, then pay to ship the shoes back, only to receive a store credit weeks later so you can order more of these terrible shoes (yes, it’s in their T&Cs, but it still stings). Their website doesn’t help either; filtering by size feels like a scavenger hunt.
Bottom line: save your money. Spend an extra $20 on a pair of soft-leather Old Soles or similar — they’ll actually stay on, last long enough for a second child, and won’t leave you tangled in red-tape returns.
Hi Maria, sorry to hear you didn't have a good experience… Read more (+1 reply)
Recently bought a pair of Attipas shoes as my toddler started walking and love that there is so much space for their toes. It’s like putting on socks and they have good grip. Great that you can machine wash them when dirty.
Poor website experience, customer service and return process is a pain. Returned shoes three months ago and received an email that return has been processed and store credit has been issued. But I never received store credit. I wrote them an email, but no response. Left with no shoes and lost my money too.
Hi Nav, we're so sorry to hear the above. Which email did… Read more
The only shoe we have ever had any success with! My son loves these on his feet and will wear no other shoe - these fit well and stay on! Would 100% recommend these for new walkers.
Attipas shoes are fantastic. They are the only shoes my three year old with sensory processing challenges will wear. Easy on, easy off and plenty of space for toes.
My daughter has recently started walking and I wanted supportive shoes that were comfortable, protective and stylish. Attipas ticked all those boxes and more. They are well worth the money and so durable! Great for kindy, events and day to day wear. I love they are machine washable and it doesn’t effect them after a wash time and time again. Highly recommend their shoes.
My daughter started walking just before her 1st Birthday and has been wearing Attipas shoes exclusively ever since (she’s now 15 months and running!) The designs are so cute and they are super easy to put on and take off, not to mention comfortable and flexible on her little feet. I have bought these shoes for friends too, love them!
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Hi Meg, are you emailing customerservice@attipas.com.au? Our team reply within 2… Read more