Audi Dealers

Can't update maps without paying an extortionate amount. Google maps is free to update also my Garmin is free to update. Audi sell cars for a crazy amount as is then want you to pay a stupid amount to update a navigation system that is sub par compared with most navigation systems over 10 years old....the navigation interface is confusing, slow and near enough useless to use even with the latest updates so Audi and it's dealers you all suck.

Be warned when buying from Audi Centre Sydney, purchased a 2015 A3 and was sold with an over tightened bearing in clutch, needed replacing after having to take it back numerous times until it was finally picked up from a different dealer in a test drive, paint started to flake off on wheels after 2 years and was told it was due to debri, rocks etc on roads and "aggressive cleaning" when it's only ever been taken to a professional car wash, fluttering metallic sound from engine from high pressure lines not being properly fixed down, poor quality, being lied to, will never purchase an Audi again.

Dont go near an Audi! Not only problem vehicles but Audi Perth customer service very poor when problems do occur and they will leave you without a loan car unless you are willing to pay $35 a day!

I have called countless times, emailed 8 times, messaged through Facebook - and have yet to hear more than “we’ll get back to you”. Absolutely pathetic customer service. Don’t buy Audi!!!!

We bought a Q7 2016 model and i started facing problems with the reverse camera since January 2018 i.e suddenly it goes blank. Audi Sutherland service tried to update the software, but the problem persists. I ended up hitting a parked car in a busy parking lot while reversing. With all the on going problem, my insurance premium doubled since last year. No proper response from Audi Australia. Not sure what to do with my vehicle. #AudiQ7problem #AudiQ7cmaeraissues.

Bought an audi approved vehicle and I've had several problems with it however, Audi cairns showed empathy and kept me up to date on the rectification date and the problems that arose.

Avoid them completely, sold the demo car which we demoed as brand new car, when asked why would it have same stains as Demo, they said it could be coincidence and even Audi Australia changed words on confronting them......would never buy Audi again.

I bought a new A4 from Vanessa at Audi Five Dock. This was the second vehicle I’ve purchased from this dealer which says it all for the experience. Vanessa is knowledgeable, helpful, friendly and professional and made purchasing a new vehicle exactly what it should be - easy, straight forward, exciting and an overall wonderful experience.

Highly recommend Audi Five Dock, and particularly Vanessa, to anyone looking for a new vehicle, great service and the best attitude and client-centric sales process I’ve seen.

I bought my Audi A3 5 years ago and for the first 3 years warranty period had no issues and it was a pleasure to drive.
Post warranty I’ve had a gear box malfunction $4.5k, faulty electric water pump $2k, failed battery (1 week after service) and an issue with the throttle assembly $2k. Couldn’t get a call back from the service centre at Audi Five Dock and no acknowledgment that even though the car was regularly serviced with their dealership this number of issues isn’t normal.
Very poor after sales service for what is a luxury product and an unreliable product.

Bad service and follow up from the Sales person working at Audi Parramatta. Amazed with the attitude until they do the sales and once sold they don't care anymore. Very unprofessional working attitude to so called Luxury Car sales, unbelievable

1 star is to good for Audi
Bought an A8 in 15 expecting this to be the best they made .
First the fuel pump went then brakes didn’t last and the final straw the gear box broke down what rubbish it was .
Had to trade for another Audi other wise would have lost to much money.
Q7 didn’t even last 9 months before it broke down no parts in Australia can you believe 3 weeks waiting from Germany.
Drove out of the Audi centre and around corner to Lexus and got rid the German crap ,no wonder they lost 2 world wars .

Put my car in for a service and they advise me that some repair had to be done and gave me a quote.I got a second apinion from another audi workshop and they advise that the repair did not have to be done but audi springwood were going to charge over $1000 for a repair that did not have to be done.I will not be taking my car to be repaired there.