Great service Westside
Thanks Westside. Efficient, friendly , honest and fair is my opinion of your dealership. Great finance assistance and well offered range of additional after sales protective options. My wife ant I were impressed with the professionalism and friendly way Stacy and Sean managed our purchase.
Went in just to have a look, after my daughter bought a car there. Frank Hough I could not recommend more highly, not at all pushy, incredibly helpful and knowledgeable and not put off by the fact I was working with a low budget. Have ended up with a fantastic car, love it. Thanks for what was generally a great experience from start to finish.
Great customer service
On 18 September 2019 we had occasion to take in to Westside Auto the car I had recently bought from them as there was some concern about one of the tyres.
We are very satisfied with the level of expertise and help we received from everyone we met, and most especially with Wayne, the Warranty Manager, whose professionalism and courtesy couldn't be faulted. Thank you, Wayne.
Excellent service Morgan Hasse
Prompt and efficient service in line with appointment made with the Sales representative. Clear and to the point discussion. Friendly and customer focused. Honest vehicle pricing in respect of the market and WA competition for the same model vehicle.
They treat customer bad. When they txt each other they refer me [censored word removed]!!
Raciest, Rude, unkind. My experience with them was very unprofessional and shame.
He called customer [censored word removed] !
I was asking him to provide me valuation for my car for trade in. And he asked me to bring my car to do inspection which I did 2weeks ago. So I told him I did
He said he gonna check with his colleague and he refer me [censored word removed] ! I could not tell him how disappointed I am but I could not forget what he called me and I’m a potential buyer and a customer !
- Verified customer
I flew from Melbourne to check out a 2013 Mercedes Sprinter bus LWB 4x4, which are pretty rare. They knew I was coming but had not prepared it other than the outside which looked good. As soon as it was moving there was an obvious noise from the front suspension. Water damage to the roof interior, didn't look too serious, got it home to find extensive rust in the roof which had been cosmetically covered up, but roof was still leaking. Big repair job ahead. No warranty, too far to take it back if there was one. Not at all happy!
Best range and pricing
Managed to find an amazing Range Rover Evoque SD4 Dynamic in MANUAL!
The price and condition are excellent, and I didn't have a single issue driving it all the way from Perth to Sydney.
Wonderful experience with Daniel and the girls sorting it all out.
Absolutely fantastic way to buy and trade your car. We had a very pleasant time dealing with Warren, who was not pushy and we felt he got us a really good trade in price. If we are ever in the market for a car again, we will be making this our starting place!
Issues with the car
We bought a jeep grand Cherokee almost two months back and after a week we get an engine ignition alarm and after several follow ups with the insurance provider and we finally got an appointment and get it checked. In between this time we found out that one of the headlight was faulty and the two of the tyres are in such a bad condition that they need immediate replacement. We already spent almost thousand dollars to get it done. At the time of sales the sales person said that the car has no issues which is absolutely wrong. Not at all happy with the service.
Who’d have thought buying a car not pressured?
A huge range and no-pressure staff - refreshing change from the borderline harassment from other yards. Daughter selected her car (insurance replacement for write-off), and we were in and out within a couple of hours. She loves her car, and have had no problems with it. Was previously unaware of them, but would definitely use them again. (Purch: Hyundai i30 in May 2019)
Best car buying experience yet
From the initial phone enquiry through to the final deal we found this to be a seamless enjoyable experience.
The salesman was very professional, easy to talk to and never pushy.
His product knowledge and industry awareness second to none .
Every vehicle in this yard ( 3000 + ) was presented meticulously with full service history.
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Questions & Answers
Can I place an order for a particular car and you let me know when/if one arrives that meets my wishes?
Westside A.Westside Auto Wholesale
Hi Nicholas, Yes our Sales-team can track particular vehicles on your behalf, however, it is always recommended to keep your eye on our website as a backup. You can email the vehicle details to email@example.com
Is it true Westside autos sell cars all other car yards can't get rid of. Just heard a lot of complaints and what's with this no haggling. That alone is a put off.
I would say Yes and No, they do probably buy vehicles that have been sitting at other dealers for an extended amount of time, but they also sell trade in's and purchased vehicles as well... They do have some decent vehicles that would sell to the right buyers, so i cant say all there vehicles are ones that have been sitting for a while / cant get rid of.
The second part is true though, personal experience, no chance of haggling / bargaining because they always say "We sell at competitive prices" then you find one cheaper and they are still not interested.... Big headed.. Definitely
To be quite honest, the **** experience i have had there leaves a sour experience.....i would stay away, they are generally TOO BIG, and dont give a damn about people... they know people will keep coming in, regardless of what the reviews say....it still doesnt change that they have extremely POOR people skills.
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