894 reviews
I was lucky that I found this link of Westside Auto Wholesale, which I am thankful because I found the right car for us. I had a very good experience from the Finance Manager (Adrian Boston) which he took care of our budgeted budgets. I had an awsome experience also with the sales person (Hardeep Thind) which he really took the best care for us.… Read more
And thumbs up also to the after sales auto service when we brought the car back for tints and some to be fixed. Thank you so much!… ❤️
Montu Arora helped us buy our new ute today ! He was awesome happy and friendly to deal With made the process quick and easy would definitely recommend his services !!!!
Underwhelmed by these guys. The following are true facts experienced during my purchase of a 2024 Chevy Silverado. The vehicle was advertised as an NB1 (driveable on a car licence) it was actually an NB2 (means the driver must have a LR (light rigid) truck licence to drive it and cannot be driven over 100kmh in WA. Fortunately I wanted an NB2… Read more
vehicle. Initially I was not interested but when I looked at the compliance plate and saw it was NB2 I pursued the purchase. They nearly lost a sale by simply not knowing what they are selling and advertising it incorrectly. The vehicle has a paint protection "wrap" which is a professionally installed plastic coating (bush wraps style) which protects the paintwork from scratches etc. Its an expensive treatment used lots on off road vehicles. This was never mentioned in the details of the vehicle and the selling agent had no idea it was there. Later the staff admitted if they knew what they were selling the price would have been higher. A win for me but begs the question, what else did they not know and can you trust them to sell vehicles if they dont take the time to educate themselves on thier product. I arranged to test drive the vehicle, made an appointment. When I arrived I was told to wait and the agent seemed more interested in showing another similar vehicle to me instead. After a while it seemed quiet obvious I wasn't going to get my test drive because the vehicle was parked behind other vehicles. I only had an hour to test drive and eventually ran out of time and left without even starting the car. At that point I decided not to proceed. I spent alot of time looking for another vehicle like this but eventually had to admit this was the only one available at the time that ticked all the boxes. I put a holding deposit down so I could start the process and organise funding. Meanwhile I found a brand new vehicle for sale over East which was only $15k more. The only additional problem was transport to WA, time delay and registration in WA (needs to go over the pits to be be registered as an NB2). When the Westside vehicle was taken over the pits it was identified that the rear suspension had been "changed" which was a real red flag to me. Why would someone change the suspension on a near new vehicle. Again Westside had no knowledge of this modification or why it was done. They offered the reasoning that the factory suspension is not very good and many people change the shocks out from new to get a better ride when towing. I contacted Chevy experts about this and they agree this is a common mod done on new silverados. I had to take this on good faith. There was obvious signs the vehicle had been detailed which is perfectly normal for resellers in these types of establishments but they put polish on the plastics which has permanently marked the duco and looks tacky. Sureley after detailing thousands of vehicles they would know better? I eventually reluctantly decided to make the purchase after exhausting every option to find a similar vehicle elsewhere and Westside sweetened the deal with a discounted 3 year extended full manufacturers warranty. I drove away feeling like I was treated like a number not a person who just spent a large sum of hard earned cash on a substantial investment. This company seem to have a system of turning over vehicles as quick as possible without any real concern for the actual person they are dealing with. The final kicker was after I drove the vehicle home I had noticed a rattle coming from somewhere and walked around the vehicle to see if I could find it. Turns out the front and rear number plates were just about ready to fall off. The screws holding them on weren't even properly fitted. I sent this information along with pics and video to the company reps and didnt even get a reply. They have my money now so they dont give a damn. Any form of westside advertising on the vehicle was removed including the plastic number plate border so no one thinks i support this company. If people ask i tell them to avoid Westside Autos and take thier money somewhere else. Thanks for nothing Westside. I wont be back.
Reviews with attachments
I had a fantastic experience purchasing my car from this dealership. The entire team was professional, friendly, efficient, and always punctual throughout the process. Everything was handled smoothly, and they provided excellent assistance whenever I needed help or had questions. A special thank you to Andrew and Adriano, who were absolutely… Read more
fantastic. They went above and beyond to make the experience stress-free and enjoyable. Their professionalism, knowledge, and customer service were outstanding.
I highly recommend this dealership to anyone looking for a quality car and exceptional service. Thank you again!
Just bought a Jeep from Westside Auto and specifically sought out Jackson. He’s the best car salesman I’ve ever dealt with. Never an issue with him or the delivery team. Neil was great at sorting out the finance. Westside Auto is the go to place for a used car. Show reply
I am extremely happy with the service at all levels I recieved while choosing and purchasing my car at Westside Auto Wholesale. Everyone was very friendly and informative at each point of the sale. A special mention to Sammy Singh who was my salesperson, he was very personable and easy to talk to. Also would like to mention the lovely staff… Read more · 1
member ( i'm sorry I can't remember her name) in the collection office who processed my papers before I was delivered to my vehicle by an equally lovely staff member ( again can't remember his name) on the golf cart. I would highly recommend a visit to Westside Auto Wholesale if you are looking to buy a car in the future, you are sure to find something you like in their extensive range of cars and their service will impress. Thankyou so much to Westside Auto Wholesale! Jen
I would not recommend Westside Auto Wholesale based on my experience. I purchased a beautiful looking 2023 Hyundai Palisade Highlander, however the vehicle had drivetrain and safety system issues from day one driving it home from the dealership. Safety systems would shut down while driving and then reset themselves. The vehicle was returned… Read more
multiple times for repairs, diagnostics and recalibrations, yet the issues continued.
What made the experience worse was the lack of customer service and accountability. Instead of resolving the matter professionally, the owner repeatedly spoke about how long he had been in business and how much money the dealership turns over each month.
I purchased this vehicle only 4 months ago and have physically had it in my possession for around 9 days due to ongoing issues and repairs. I am now having to go through the Magistrates Court process to try and recover my money.
Overall, the entire process has been stressful, frustrating and handled very poorly.
Avoid at all costs!!
Westside auto wholesale I am writing to formally raise a complaint regarding a vehicle I purchased from Westside Auto Wholesale. Approximately one month after purchasing a near-new Toyota Hilux from your dealership, I had a long-range fuel tank fitted and subsequently presented the vehicle to a Department of Transport (DOT) inspector for… Read more
inspection. During this inspection, I was informed that the vehicle was not fit for purpose as it exceeded the allowable weight limits and had been incorrectly licensed as a utility rather than as a van/truck. I was advised that the vehicle required a GVM upgrade in order to comply with DOT requirements.
I contacted Westside Auto Wholesale immediately to discuss the issue and was initially directed to Karcare, who advised that the matter was not their responsibility and that I should contact the dealership again. I then contacted Westside a second time and explained the situation. I was asked to bring the vehicle into your service department so that it could be assessed.
After inspection, the manager confirmed that a GVM upgrade was required for the vehicle to become compliant. I agreed to have the work carried out and was told it could be completed the following week. As I reside in Geraldton, this required me to remain in Perth while the work was being undertaken.
The process ultimately took a total of two weeks to complete, during which time I incurred accommodation expenses while waiting for my vehicle to be repaired. Four days before I was due to collect the vehicle, I received a phone call informing me that the situation had been caused by an error on your part. Despite this acknowledgement, I was told that I would be required to pay half of the cost of the repair, amounting to $3,400.
I explained that I did not believe I should be responsible for any of these costs, as the vehicle had only been purchased from your dealership one month earlier and the issue clearly existed prior to the sale. Nevertheless, I was ultimately pressured into paying $1,500 in order to have my vehicle released back to me.
This experience has been extremely disappointing. Being required to remain in Perth for an extended period, incur accommodation costs, and contribute financially toward rectifying a fault that your dealership acknowledged was its responsibility has caused significant inconvenience and expense.
As a result of this experience, I no longer have confidence in Westside Auto Wholesale and would not feel comfortable purchasing another vehicle from your dealership or recommending your business to others.
Latest follow-ups
I purchased an Isuzu MU-X on 25th June 2025 from Westside Auto, and it’s been a terrible experience from start to finish. I was falsely assured by the sales agent Charles Zhao that the car had no accident history. On the same day, after paying the… Read more
deposit, my husband requested to change to another Isuzu MU-X (a 2023 model), but this was denied, claiming the deposit was already committed.
I travelled all the way from the north of Perth trusting Westside Auto as a well-known dealer. I’m just a regular person with no expert knowledge of cars — and they took full advantage of that.
Later, I found out that the vehicle had been in an accident. The front bonnet had been repainted, but very poorly, clearly not to professional standards. Additionally, the car was misaligned and unbalanced at the time of delivery.
When I raised my concerns, the sales manager did not offer a replacement or even an apology. They simply offered to do a wheel alignment and replace just one front tyre — no accountability, no regret, and no genuine customer care.
It is unethical and against consumer law to sell a repaired accident vehicle without disclosure.
As a customer, I feel deeply misled, disrespected, and disappointed. I do not recommend Westside Auto to anyone. Please be cautious — get an independent inspection and do not rely solely on what the salespeople say.
This dealership clearly prioritised the sale over honesty and ethics. A truly frustrating and upsetting experience.
Follow-up · Unfortunately, after those assurances, there was no meaningful follow-up to resolve the issue. I had to keep chasing the matter myself, and the promised support never progressed. What I did receive follow-up calls about was my online review. I was asked to remove my review and change my rating to five stars. I explained that I was not prepared to… Read more
Commendable Car Dealership – Amazing team of experts! I wanted to reach out and express my sincere gratitude for the exceptional service we received during our recent visit to your dealership. Your team truly went above and beyond to make us feel comfortable and ease throughout… Read more · 1
the entire process. In particular, we were incredibly impressed with Mathew and Anderson professionalism and extensive knowledge about car financing. We are extremely pleased with the positive car buying experience you provided us. Thank you once again for the exceptional service.
Follow-up · Vehicle selection made online through the website, then arranged the test drive and financing.
My wife and I recently purchased a Rav4 from Omar, at Western Auto Wholesalers and not only found him and his entire staff to be extremely friendly, helpful and honest but the service provided was absolutely outstanding! We love the car, we love… Read more · 2
that they made sure it was spotless when we took delivery of it but most of all, apart from the assurance that if ANYTHING went wrong with it, it would be covered by warranty with them (we have had absolutely no problems with it) was the fact that Omar took the time to call us several weeks after the purchase to check that we were happy with our purchase and to further extend his thanks and assurance if we had any problems, he was just a phone call away. I have bought many brand new cars over the years and not once has the owner of the company bothered to check in with me about my purchase. I can’t recommend this company highly enough. Thank you
Follow-up · Still loving the car. Haven’t had a single problem with it and it drives like a brand new car! When we bought the car, it was cleaned and ready for me to pick it up within an hour of us buying it. It was spotless (and still is). I don’t recall the warranty period, but I believe it was three months, not that it was needed anyway. Thanks again, Omar!
Positive reviews
This was our 4th vehicle purchase from Westside and this time I brought my son along to also purchase a car and my daughter soon to follow, with team members Gurpreet and Adrian making the buying experience 10/10 and also the rest of the staff we were meeting it’s just another great reason why we keep going back to Westside auto Show details
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We have a Traffic Management business and have purchased several vehicles through the top salesman at Westside Auto - Jackson Hamlin. This guy is absolutely fantastic, always very helpful, polite and such a gentleman. Nothing is ever too much for him, a pleasure to deal with. Show details
Sales rep cherrif was friendly and not pushy through the whole process. The trade in price was fair. The vehicle we bought was well presented and in good condition. Tash, like cherrif, was also friendly and not pushy through the whole process. The day of picking up our vehicle all staff involved from the guy at the service center to the lovely… Read more · 1
Asian lady (sorry I forgot your name) who served us in admin were all great to deal with.
Just want to encourage the whole team at Westside to continue to be positive, honest, fair, upfront, non-pushy etc (could go on and add plenty of other words) when dealing with potential new or repeat customers/clients. Will definitely be recommending Westside to others.
Cheers, Lester and Keziah Diek
Negative reviews
I purchased a VW Caddy on the 10/3/2026. My decision to this vehicle was partially based on information contained on a car selling website. When I took delivery of the vehicle on my trip home I discovered that a feature listed on the advertisement was not working, I immediately contacted the salesman his response was I will send you a link on how… Read more
to activate it. I did not receive any information from him. It took three phone calls and two emails to get a response. When I eventually got an email from management it was pointed out that any features needed to be confirmed prior to purchase. I find it difficult to accept that features can be advertised and then when they don’t exist it’s the purchase’s fault for not reading the fine print.
Hi, Rick! To help us properly look into your… Read more (+1 reply)
I recently purchased a car from Westside Auto and unfortunately the entire experience left me very disappointed. From the beginning, the sales process felt extremely pushy. The salesperson repeatedly tried to sell additional products using fear-based tactics, making it uncomfortable rather than helpful. We were constantly pressured to buy extra… Read more
warranties and insurance that we clearly stated we did not want. Even after saying no several times, other staff members continued trying of to sell additional coverage.
We were told the car was in very good condition with no issues. However, the day after taking ownership the car started making loud clicking noises. This immediately made us question the accuracy of what we had been told.
Another example concerns the tires. The salesperson insisted they were almost new and far better than what the law requires. When we later had the car checked during a precautionary service, we discovered the tires only had 4 mm of tread left, while the legal minimum is 3 mm. We had specifically raised concerns about the tires during the purchase and were assured they were in excellent condition, which turned out to be misleading.
We were also told the brakes were in good condition, but during inspection we were informed they would need replacing within about six months.
The sales process itself took 4–5 hours, which was already frustrating. When it came time to pay the deposit, another employee again attempted to sell us additional insurance. After I spoke with the manager about the constant upselling, he apologized and said we would move forward quickly. However, even after we had paid, the employee again suggested that I look at a flyer about the same insurance “when I had more time”.
Collection of the car was also poorly handled. We arrived at 8 AM to pick it up, but the dealership had not finished their paperwork and we had not even seen the contract yet. When we carefully reviewed it, we found several pieces of information that had not been disclosed to us earlier. What should have been a simple pickup ended up taking two hours because they were not prepared.
On top of that, the windshield washer system and wipers were not working and had to be replaced. Due to the lack of trust after everything that happened, we ended up taking the car in for service 7,000 km earlier than planned just to be safe.
In the weeks following the purchase, we also received multiple messages again promoting insurance offers, even though we had already declined several times.
We tried to email them, but didn’t got any response.
Overall, the experience was seriously unacceptable. The constant pressure selling, misleading information about the car’s condition, and the issues we encountered immediately after purchase made the entire process extremely frustrating and disappointing. Based on our experience, we cannot recommend buying a car from here at all.
Thanks for sharing your experience with us. We… Read more
Disappointed and Misleading Experience We visited Westside Auto Wholesale to inspect and test drive a $59,000 Toyota Kluger Hybrid after arranging a time in advance. On arrival, the advertised vehicle showed clear signs of prior accident damage - misaligned panels, poorly refitted trim and obvious repairs - despite being told they “do not buy… Read more
accident-damaged cars”. This was misleading.
We found the sales process disjointed. Our salesman took calls and dealt with other customers while we tried to discuss the sale and privacy was clearly not respected. After a thorough and critical test drive, we were prepared to purchase a different vehicle, but were then sat in an office for almost half-an-hour and rudely informed that the car would be sold without any registration, even though the advert clearly showed a WA license number in the appropriate field. We withdrew from the sale immediately and left the premises.
A professional dealership should honestly disclose vehicle condition, offer clarity on registration included with purchase (especially at significant prices) and respect the customer’s time and privacy. Sadly this was not our experience.
Buyer beware — always get an independent inspection and confirm registration is included before signing anything.
— Review by a disappointed customer
Thank you for taking our call and giving us the… Read more
Recent reviews
Following a very unexpected car accident and being an older person I really did not know where to go or what to do I was referred to a wonderful salesperson who has excellent knowledge of cars Due to the minimum finance, the salesperson was able to direct me to the car I could afford I was extremely pleased that the salesperson showed me a Kia… Read more · 1
Optima which I then purchase I truly commend the salesperson and her name is Tamika I have absolutely no hesitation in sending other people/friends to Tamika She offered me a 12-month warranty on the car. On the day I picked the car up, I had miscalculated how much I owed. Tamika sorted things out. For this, I was very appreciative I am very happy with my car and other friends a very jealous
I would like to thank Sammy (sales) and Neil (finance) for being very professional and especially understanding! I attended westside after a very long day at work and was honestly not in the right mood to buy a car!! The calmness with which they dealt with me was amazing… after threatening to leave a few times I realized that these guys are… Read more · 1
actually here trying to help me get into the car I really wanted!! Hats off to them.. well done guys and thank you for putting up with me I’m really happy with my new vehicle and getting it all done in under 2 hrs was phenomenal work! Highly recommend anyone in the market to head to westside! Thank you
Few months back, visited Westside Auto Bentley for a specific car. Met Montu. Ask if I can test drive, was told I need $2000 deposit. 1 month later, I decided to purchase the car. Was very hot day. 2 sales person was nearby the car but no one approached- I had to approach 1 of them in their aircond office to ask for test drive. Franc took me… Read more
for a test drive without even asking for any deposit. Sign & purchased after the test drive.
Online payment also not working for Amex. Other cards worked fine.
Upon pick up, vehicle was dirty inside out and were left under the sun. If I purchased this at a BMW dealer, it would be presented differently - yes I understood it is only a second hand BMW but it is close to $80000 car value!
Thank you for sharing your experience. We… Read more
Service from Sammy was honest and not pushy. After service for picking up car was seamless and stress free. First time buying there and definitely would go back and recommend to others. Show reply
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Great service and hand over of new vehicle Trade in price was great
Nick M-T was helpful in buying another car from Westside
This Car seller in Perth is/has/have become an absolute joke. Cars from 2020 to 2025 are being listed at ridiculous, sky‑high prices, even when the mileage is through the roof. It’s beyond bizarre — it’s daylight robbery. And the funniest part? They buy cars from us for peanuts, then turn around and slap on a stupidly inflated price tag and act… Read more
like they’re doing us a favour. Then they have the nerve to say the price is fixed, no negotiation, no flexibility, nothing. Their “big offer”? A full tank of fuel — for the thousands you’re paying. What a rip‑off. What a joke. The whole system feels like it’s designed to squeeze every dollar out of buyers while giving absolutely nothing back. Perth car traders need a reality check.
Thank you for sharing your feedback. We acknowledge… Read more
Awesome salesperson and very good experience Costumer service was excellent would recommend it
Salesman… Mohsin, pleasant & helpful. Nick…. Finance. The best! “ tooo easy”. Definitely will be back to see him again. Show details
Charles Zhou was the salesman for my car. Easy to engage with, factual and informative. Made the process easy. Show details
Salesmen Andy was awesome to work with and made the process really easy Show reply
Franc & Shaun were very patient and helpful with myself & my daughter each buying a car at the same time . Show details · 1
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