Good to admire until warranty has expired
Bought brand new from dealer. Always serviced at dealership for that periodic and glorious $1000 car wash.
As if it's timed into the car, planks started to come off 4 years into ownership (had some minor issues during warranty, which the dealership fixed).
Problems become more expensive with time. To date, I only clocked ~ 70K KM on the car over 10 years of ownership. Simply, the build quality / reliability is terrible.
We are now on the market for a new car. No more Audi's (or German cars for that matter, perhaps except for Porsche).
These cars only make sense if you are leasing, or on a company car, otherwise you are sitting on a time bomb.
Purchased in November 2011 at Audi Dealers.
Worst car I have owned
After having a Q5 for 5 years prior to owning the current same model car, the same and more issues have experienced with only some fixed by replacing parts and not solving the ongoing issue.
The main issue with this car and the previous one is the ongoing Lambra probe failure.
Secondly failed adblue pipes failing twice and allowing Audi to install an update which has made a good smooth gearbox a random clunky gearbox, and refuse to fix iy or roll back the update.
Never will I buy an Audi again.
Purchased in April 2016 at Cairns Audi Centre for $88,000.00.
Comfortable ride but extremely unreliable
Bought 2012 Q5 TFSI MY13 model with 85k on the clock in Oct 2016 with service history. Had it until June 2020 when I sold it with 119k on the clock. In this short space of time, I had 12 separate issues with the car ! Spent more time at the mechanics than on the road. Car looks great, is very comfortable on long drives and is fun to drive when dash error lights are not on but I cannot believe the poor build quality on this car ! On average there was something wrong with the car every 3 months...
Issues in the order that I experienced them:
Purchased in October 2016.
Terrible Customer Service( -⭐️)
Yup, oil consumption issues. Had the test and within 100km it needed oil again... how can a company treat customers so bad and not rectify a manufacturing design fault - this was a fault in the design before I even bought the car and yet they don’t repair it. Even after the oil test the service guys forgot to top up the oil and I ran out 4km away... no help from the Audi dealership when I called they said go buy some just after I paid $700 for the two part oil tests.
Purchased in January 2011 for $84,000.00.
Worst car I’ve ever owned
We bought the Audi Q5 new and as a family car. After the first 6,000kms it has been riddled with massive problems. It has cost us thousands and thousands of dollars each year. Every time we drive it - we live in fear of another dash light going on and another monumental problem. This car has been a disaster. We will never buy another Audi.
Purchased in November 2014.
High quality build
Using as a daily commute the vehicle is very intuitive and build quality is awesome. Being a tech-head as well as a car fanatic I have found the technical superiority over other makes astounding. Highly recommended.
Purchased in July 2019 for $110,000.00.
Terrible car, worse customer service from Audi
2014 Q5 owned since new. Riddled with problems over the years. Has been recalled several times. Now an airbag crash sensor has failed during an Audi service and they are refusing to fix the problem. Claiming a sensor is a consumable item
Purchased in January 2015.
We have the 2011 3.0TDI V6 Diesel, it has been amazing with nil issues, has high kms now 240,000kms now and it’s absolutely faultless, such a nice car to drive and comfortable, if you are looking to buy a Q5 the 3.0TDI is the way to go. Also holds its value well. Compared to the TFSI petrol models.
Purchased in January 2012 at Audi Dealers.
Simply loved this car - audi q5 2012
Amazing drive, perfect Suv for a family of 4.
Road grip and drive is nonetheless. i have 2012 quattro diesel 2.0 model. It is highly highly fuel efficient, we fill up a tank with the premium diesel only once a month. It does last forever.
Purchased in January 2019.
Defective car - repair process terrible
Use to have one of these, a 2009 Q5 2L TFSI. After 2 years it started burning oil. Got worse and worse, after 3 years it needed a 15K engine rebuild. Audi (and everyone) by then knew the engines were faulty and burned excessive oi after a short time. Mine was using a litre of oil every 1000km. But no recall, instead they make you go through this long multi-visit oil test crap before finally fixing your car. Before that they lie to you saying that the oil usage is normal. To top it off, even after the engine was rebuild, when I looked at tradi...ng it in at a VW dealer later that dealer said the car was worth less due to oil burning problem, even after the engine rebuilt. The engine problem was bad enough. The dishonesty about it even worse. We also had issues with a Audi A3 we bought when the transmission blew in the first year. Never will touch this brand again, Have Mercedes now and no quality problems there.
Purchased in June 2009 at Southern Classic Cars for $70,000.00.
Long story short, do not buy early models of Q5 TFSI I’m still skeptical about later models but my 2010 Q5 was the most terrible experience in my whole life
Had a plenty of problems from this car and I got eventually it refunded
I don’t bother to say too much things from my experience but just one thing I really need to let people know is oil consumption problem. Some people may already know that many of Audi models have issues in regards to excessive oil burning
Well.. with my Q5 I had to top up the engine oil every 250km-300km which mea...
Useless technology that is dangerous......
2017 Q5 TFSI
AEB - Autonomous emergency braking - this car slams on the brakes all the time for no reason, entering and exiting our garage it slams on the brakes!, reversing past the letterbox - slams on the brakes!
My wife was coming around a residential 90 degree corner and there was a cyclist waiting on the corner to cross the road - it slammed on the brakes!
The driver behind almost ran up the back of the car!
Safety!!! - What a joke, they shouldn't even be allowed to sell these things they are so dangerous.
The car never stops beeping...
Bad Bad Vehicle- Mechatronic issues from Day 1
First three years and was always worried when I tried reversing- sometimes it would shoot forward. Not a good idea when parallel parking.
Audi won’t fix under warranty cause I missed one transmission oil change a few Years after first reporting the issue. If I could turn back time, I would never buy this vehicle.
Very expensive to repair and service - not sure if this is just the case in Perth, but either way - a sour taste in my mouth.
Not Good enough
My wife's Q5 (diesel), showed to adBlue, This we did and immediately on starting it pored out of the engine. Took it to Frizells Audi dealer in Southport (purchased there). Was advised to not drive however couldn't look at it for 24+ hours Car only done less than 30,000 km in just under two years, but it was a warranty claim. Advised no loan car available till 4 October. I am 70 and asked how did was I expected to get home (Burleigh Heads). Was told the tram was up the road, not good enough [name removed]!!!. Second Q5.
The review said to post my purchase details however Frizells kept my log books so guess you will have to take my word for it.
this is a perfect car for us
The car size is perfect and just enough sitting room. It is easier to steer than Q7. And it is perfect for a family of 4-5 and with a pet! We have this car for more than 5 years apart from occasional flat tyres (may be due to driving skills) no major repairs needed to be done.
Questions & Answers
I have a Q5 2010 TFSI when taking off at lights it jerks and appears to struggle not all the times just sometimes very concerning and frightening love it but need advice please. Naomi
Yes Naomi, I have a Q5 2017 v6 diesel and the gearbox jerks a little and stutters a little when taking off from the lights also, and this has all come from a software update that Audi did. They say there is nothing wrong, but as the problem is spasmodic they will do nothing. It changes from 1st to 2nd gear way too early and this appears to be the jerky issue especially if you back off accelerator if car in front does not move off at same speed. I have mentioned this in the Audi surveys after any service or warranty issue but they just ignore you which means they want you to ignore it also. It appears to be all in the name of pollution level control and they will not reverse the upgrade on the software for the gearbox to what it was before, "no issues". VW who own Audi are hoping we just ignore it !! Terrible as my wife has a VW Tiguan and is a great car with no gearbox jerking !!
We purchased Q5 Quattro diesel sports in January. I have big concerns re safety, the car auto safety brakes activate all the time out of the blue, putting me in dangerous situations. 1.As I was driving along a windy road they reacted towards a cyclist on the other side of the road 2. when I was turning right off a main road. 3. Backing out of the drive way 4. Changing lanes.
It’s happened multiple times on all the above situations.
As a result I’ve had whiplash and I’ve become very anxious because I never know when this braking system will kick in causing a major accident. I’m only grateful that my grandchildren haven’t been in the car during one of these incidents.
This is a major problem!
i want to buy Audi Q5 8R MY15 TFSI Quattro, let my give your opinion for it to buy or not , it would be helpful to me,
I'm not sure how the TFSI models are as I have the 3.0TDi. However, I have had a 2.0TFSI Quattro A3 that I enjoyed very much. My only gripe with Audi these days is the cost of servicing and their choice in 3rd party Extended Warranty providers. I purchased a extended warranty for mine and its not worked out so well. I also have had a few issues with my transmission. Some good things....it's comfortable, powerful enough, and has a good road presence. The lights are great at night, seats are quite supportive, and the paddles are pretty responsive. I would definitely get a Q5 over a BMW X3.
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|Category||Midsize / Medium SUVs||Midsize / Medium SUVs||Midsize / Medium SUVs||Midsize / Medium SUVs|
|Transmission||Dual-Clutch (DCT)||Dual-Clutch (DCT)||Dual-Clutch (DCT)||Dual-Clutch (DCT)|
|Drive Type||Four Wheel Drive (4WD)||Four Wheel Drive (4WD)||Four Wheel Drive (4WD)||Four Wheel Drive (4WD)|
|Wheels||18" Alloy||20" Alloy||21" Alloy||18" Alloy|
|ANCAP Safety Rating||5 Stars||5 Stars||5 Stars||5 Stars|
|Fuel Consumption||7.1 L/100km||7.3 L/100km||7.4 L/100km||5.3 L/100km|
|Fuel Tank Capacity||70 L||70 L||70 L||65 L|
|Engine||4 Cylinder 2.0L||4 Cylinder 2.0L||4 Cylinder 2.0L||4 Cylinder 2.0L|
|Max Power||185kW @ 6000rpm||185kW @ 6000rpm||185kW @ 6000rpm||140kW @ 4200rpm|
|Max Torque||370Nm @ 1600-4500rpm||370Nm @ 1600-4500rpm||370Nm @ 1600-4500rpm||400Nm @ 1750-3000rpm|
|Country of Manufacture||Mexico||Mexico||Mexico||Mexico|
|Maximum Towing Capacity (braked)||2,000 kg||2,000 kg||2,000 kg||2,000 kg|
|Maximum Towing Capacity (unbraked)||750 kg||750 kg||750 kg||750 kg|
|Manufacturer Warranty||3 year(s)||3 year(s)||3 year(s)||3 year(s)|
|Release date||Jan 2018||Jan 2018||Jan 2018||Jan 2019|
Other Midsize / Medium SUVs
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