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Aus Solar Co.

Aus Solar Co.

4.5 from 129 reviews · View Statistics

Reviews

  • Value for Money
    4.2 (90)
  • Customer Service
    4.5 (106)
  • Timeliness
    4.5 (50)
  • Job Satisfaction
    4.8 (45)
  • Rates and Fees
    4.2 (45)
  • Installation
    4.7 (103)
  • Product Quality
    4.6 (92)
  • Return Claim MadeYes (0) · No (110)
  • Warranty Claim MadeYes (1) · No (109)
  • Purchase PriceA$11,187.31
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Great Team, Excellent Service.and Higly Recommend

published

They worked fast and confidently with no issues. Left the premises neat and tidy.
Well done to both the Sales , Operation and Installation team.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

A service that made me feel confident with them

published

Friendly sales reps and financial advising, and the work was completed while I could still go to work without a hassle

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
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I'm pleased with it.

published

Everything went smooth and quick. It was all done in 3 hours.
Sorry I can't take a picture, it is not visible from any angle at ground level.
Regards
Leo Braun

Customer Service
Timeliness
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
System Size4.5 KW
Purchase PriceA$12,500.00
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Groves

Groves Central Queensland, QLD

Fast friendly installation and service

published

Fast and friendly installation and service, local company installed the panels, very happy with the service and looking forward to the savings when our next power bill arrives

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Great to deal with

published

Everything ran smoothly, they even installed ahead of schedule. Would recommend this company to anyone thinking of a solar install.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedQ Cell
System Size6.65 KW
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Denis F.

Denis F.Sydney, NSW

Solar installation.

published

I am very happy with the installation of our solar panels and the guys that did the work. No broken tiles and tidy finish.
Panels are working well.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedGoodwe model: GW10KL-DT Qcells
System Size9.8 KW
Purchase PriceA$20,000.00
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Ian Hansen

Ian Hansen Goldfields, WA

Great service.

published

The service provided was very good and installers very friendly. Everything done on time as booked so very happy with the service.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
System Size4.1 KW
Purchase PriceA$12,000.00
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Beautiful service

published

On time and friendly.

Whole process was smooth from start to finish.

Looks good and our savings start now.

We happy customers indeed.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
System Size4.4 KW
Purchase PriceA$8,400.00
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Karen O

Karen OSydney, NSW

  • 3 reviews
  • Verified customer

Solar Panel Installation

published

The installation process was quick and easy and the installers were excellent. Our Aus Solar Co. experience has been great.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedQCELLS Q.MAXX 350W Mono 120half-cell Black 32mm MC4 (Q.MAXX- G2-350)
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Brad

Brad Central Queensland, QLD

All good

published

Very simple easy to deal with all good so we will see how it goes from here hopefully no problems

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Great Install

published

The installation was great, really friendly employees and a high quality of work. Would definitely recommend to anybody looking to get solar. Thanks heaps Matt and Hayley

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo

Great Job

published

Friendly, quite, focussed, efficient and well mannered gentlemen who got the job done in good time and left no mess.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Scott B.

Scott B.Far North Queensland, QLD

Over priced

published

We signed up for a system that was $12000 for a 5kw system

After thinking about we did some research and are now having a 6.6kw system with hot water service timer with much better inverter and panels for $4800 fully installed with the same time frame on Warranty.

Shop around this company is very very over priced.

Value for Money
Customer Service
Timeliness
Rates and Fees
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedHyundai
Purchase PriceA$4,800.00
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Alistair W.

Alistair W.South East Queensland, QLD

Installation

published

Call back phone call professional , Very happy with the installation. Recommended. No mess or any rubbish left behind from the workmanship. Very happy.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Friendly and easy to understand whole process

published

Consistently told me what was going on and when everything was happening- flexible to my requests- easily communicated to my elactricity company

Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
See all answers
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sarah s.

sarah s.Goldfields, WA

Awesome

published

Installation was great. Very helpful support team who called to make sure everything things going good. Very happy with everything.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
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Tracey

TraceySouth East Queensland, QLD

Good experience all round

published

Easy installation. The young guys were efficient and very knowledgeable about the whole process. I was really happy with them
Would be happy to recommend this company to anyone

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedDon’t know
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Maria

MariaWheatbelt, WA

  • 2 reviews

Fantastic Service

published

Aus Solar guys were polite, friendly and prepared to answer any questions I had, however trivial! Work was completed in just a few hours and they cleaned up and left the site perfect. Can't wait to watch my electricity meter find reverse gear!!

Value for Money
Customer Service
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Lee

LeeMurrumbidgee Region, NSW

Great Job

published

Technician was early on the day and got straight to work. Completed the installation in about 6hrs. Power generation is great until about 3:30pm due to the sun moving off the panels. My fault as I told the technician where to install them, which was all on one side of the house as this side gets the majority of the sun. But I didn't take into account the afternoon sun during late spring / summer where I live. Missing about 4hrs of sun from the panels. Have contacted customer service to get advice on a solution.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
System Size6.63 KW
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Nicole

NicoleSydney, NSW

Great work!

published

Technicians were on time, friendly & efficient.

I had a question regarding location of panels & the lead tech was happy to go up & assess my roof then explain to me where the best position would be and why it would be less efficient on other areas of the roof.

Really appreciated the time he took to reassure me on this.

Customer Service
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
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Questions & Answers

Adrian

Adrianasked

Funny how nearly all the reviews are about how the company is responsive, the installers were polite and tidy, they're so professional...but that's not the point, is it? (Did they have a script, or what?)

All these reviews bar a couple that are to the point, are done before anyone sees returns, and before they've been billed. Its not free; your bill is going to be the same because you will be paying the company back out of any power savings you might have made.

No answers
John M.

John M.asked

After solar installation from you, do I still need a electricity provider

1 answer
Neil
Neil

Yes

Gwr

Gwrasked

How does this company rate for batteries. I was put on hold twice the other day & then told that he had t go whilst talking t me. Thought i was the client?

No answers

Get an answer from our members and Aus Solar Co. representatives

Details

CategorySolar Panel Installers and Solar Retailers
Clean Energy Council MemberNo
Solar Connection TypeGrid-Connected
Services ProvidedInstaller
Solar Connection TypeGrid-Connected

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