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Aus Solar Co.

Aus Solar Co.

4.5 from 43 reviews

Reviews

4.5

43 reviews
5
(33)
4
(5)
3
(1)
2
(1)
1
(3)
  • Value for Money
    4.1 (31)
  • Product Quality
    4.4 (33)
  • Return Claim MadeYes (0) · No (37)
  • Customer Service
    4.4 (37)
  • Warranty Claim MadeYes (0) · No (37)
  • Purchase PriceA$12,083.25 (12)
  • Installation
    4.5 (36)
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Richard

RichardWestern Australia

  • 3 reviews

High quality product, and installed neatly

published

The panels were installed properly, so there has never been any problems. The workmanship is top quality, and the panels are at the best light direction for our roof angle.

Customer Service
Value for Money
Product Quality
Installation
See all answers
Bruce

BrucePerth, WA

Everything went according to plan

published

Great product. Friendly and knowledgeable operators. Works great and looks very good. Very happy with the end result. Our power costs have been dramatically reduced, especially over the Summer months.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Quality Service

published

Great follow up phone service. Love the service and the savings. Easy installation with qualified servicemen. Would recommend Aus Solar to my friends and family. Best decision we’ve made in a long time.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
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So far, so good!

published

Installers were friendly and efficient, however, they advised that the completion inspection would take place within a week of installation. I later found out that this actually takes place within 4-6 weeks of installation. But, excellent, friendly follow-up phone calls from Aus Solar. Now just waiting to see how much we save!

Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Brad

BradMurray Region, NSW

Perfect great communication

published

Great follow up phone service, and the friendly technicians that did the install were quick and efficient. I’m very satisfied Thank you haven’t had any issues haven’t received a bill yet so unsure of savings yet

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Goodwe
System Size6.6 KW
Purchase PriceA$14,499.00
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Good service

published

No been good so far good service friendly and helpful try to ask questions when applicable and learn about my system and cababilities. I may have needed a larger system for my house but can't complain about service

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Bronwynn

BronwynnPerth, WA

Great saving, and great follow up service.

published

Great follow up phone service, and the friendly technicians that did the install were quick and efficient. I’m very satisfied wIth the savings as well. Fantastic service all round. Thank you.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Solar
System Size5.5 KW
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CARLY W.

CARLY W.Perth, WA

Fantastic Customer Service!

published

Great product! The sales pitch was very professional and the function of the solar system was very well explained and not pushy at all. The installation was of the highest quality and went smoothly. We’ve had no problems with the system at all and definitely recommend this company!

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Amy white

Amy whiteMetropolitan Adelaide, SA

Great service

published

Quick easy installation with great communication. Sales rep was super nice with good knowledge of the solar product. I would recommend to all my friends and family with confidence. Thanks

Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size5.5 KW
Purchase PriceA$13,500.00
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Installation was great

published

It’s all been an excellent experience. The only problem is my wifi isn’t good enough to have remote access. This is disappointing but the actual system is great so far.

Installation
Michelle Roe

Michelle RoeFar West, NSW

Great service technicians were very friendly

published

it was definitely service with a smile great technicians very friendly job was done quickly an very well done
Couldn't of asked for better service from these people thank you

Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
BHJ

BHJPerth, WA

Be aware of this company

published

We bought the 2.2Kw solar system few months ago and I'm really disappointed. Is very expensive compare to other companies and is not produce enough energy as they promise. Before to sign anything with sellers please ask them to write down everything they say, because they are smart and try to cheat you. At this time I could have a 6.6Kw system for less price and at least no paying bills as i'm still paying now. I have learned from this expensive lesson. Never again.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size2.2 KW
Purchase PriceA$8,000.00
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Davo

DavoSouthwest, VIC

Worthwhile

published

Installed efficiently with no problems. Installers pleasant to deal with. Very happy with the savings on our energy bill and That in a small way we are doing something positive for the environment

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Aus Solar Company
System Size3 KW
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Dean

DeanMid North Coast, NSW

  • 2 reviews

Installer are excellent.

published

I already had solar and they recommended that I take down the 2 year old 4.2kw system and install their 6.6kw system. The installer recommended that the existing system stay on the roof and the new system be installed with a hybrid investor. It took over a month to get further approval and 6 attempts from the company to Essential Energy to finally get the installer back to install the extra system. We now have 2solar systems on our roof that can pump out a massive 10.8kw if they are running at optimum level. So now have to wa i t for the saving.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Goodwe
System Size6.6 KW
Purchase PriceA$14,000.00
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Now we wait to see the savings.

published

The installers were very professional. I was very impressed at this outstanding service. Job VERY well done. Stuart the installer could not have been more helpful. Wait on cost results.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
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Lauren

LaurenMelbourne

Paving our future!

published

Feeling so much better for using renewable energy for over 2 years now. Noticing some nice differences in our bills!
Easy installation and not a single problem! Great customer service!

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size4 KW
See all answers

Great savings

published

Instillation seemed to go without a hitch. I have not had to follow up with the company regarding anything going wrong. It had been a good saving on electricity bilks so far.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Exceptional service

published

Very professional. Very pleasant to deal with. High standard of workmanship leaving a quality installation, they went above and beyond to make sure sure was left clean and tidy. Would highly recommend

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase PriceA$14,500.00
See all answers
Lou

LouGoulburn Valley, VIC

Very satisfied

published

Sales, installation done professionally.
Pleased with the results. With lower electricity charges. Ability to check state of system and power generated on computer and devices is reassuring system is working as it should is an added benefit.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Excellent system hooked up to my other 12 panels. Professional installation, no mess all tidy.

published

Panel installation was simple. The company kept me informed along the way and followup by staff as to the operation of the unit. My previous 12 panels didn't work properly and when linked to the new panels, work perfectley

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased GOODWE
See all answers
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Questions & Answers

John M.

John M.asked

After solar installation from you, do I still need a electricity provider

1 answer
Neil
Neil

Yes

Gwr

Gwrasked

How does this company rate for batteries. I was put on hold twice the other day & then told that he had t go whilst talking t me. Thought i was the client?

No answers
Gwr

Gwrasked

How does this company rate for batteries. We already have solar panels

No answers

Get an answer from our members and Aus Solar Co. representatives

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