Ausbeds Aurora

Ausbeds Aurora

 Verified
Ausbeds Aurora
5.0

118 reviews

PositivevsNegative
100% · 1180%
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Sleeping Position
  • Side
  • Back
  • Front
Adjustment Period
  • Days
  • Weeks
Pre-existing Neck / Back Issues Yes · No
Caused Discomfort Yes · No
Heat Retention Yes · No
Sagging Yes · No
Perceived Firmness
  • Very Soft
  • Soft
  • Medium
  • Hard
  • Very Hard
Value for Money
4.9
Comfortable and keeps sleepers cool
Exceptional customer service
Quick delivery

Reviews

118 reviews
fay
fay
  Verified Queen

Excellent product at a very reasonable price

We love our Aurora mattress so much that it was a no-brainer when we needed a new mattress for our son's bedroom... rinse and repeat!! This is an excellent product at a very reasonable price. We initially tested at the Marrickville factory... and if you go there you'll get good service and advice. Thoroughly recommended. Show details
kosmas
kosmasSydney, NSW
  Verified Queen

Super comfy mattress

Our first mattress was Ausbed and when it was time for a replacement we went with the same company because we liked it so much. We got a firmer one this time around. It's very comfortable and came with a great mattress protector. The only downside is that the mattress is extremely heavy - needs 2 of us to change the bed! Worth it for the comfort though. Show details ·  1
Vincent
Vincent
  Verified Queen

Amazing!

The mattress is everything I was hoping for and more. I’ve has it for a month now and had a great night’s rest every night since. The in-store experience is second to none and the ability to customise and adjust the mattress, not just when it’s bought but over time as well, really is a game changer. Show details
Rebecca R.
Rebecca R.Sydney, NSW
  Verified King
Shaun
Shaun
  Verified King

Great bed

Found Ausbed recommended on Ozbargain, and was impressed that they are Aussie owned and the beds are assembled here, so went to their Marrackville store to check them out. Was served by Karl who was great; knowledgeable but not pushy. Karl was also the one who delivered the mattress. Again a pleasure to deal with and showed us how to modify the mattress hardness. We originally went with the number 10 setting ( hardest) and tried that out for a few weeks. Was very comfortable but just a little too hard. So did a quick adjustment ( Karl did show us but there are also instructional videos on their website) and changed it to a 9, and now perfect. Show details
S James
S JamesSydney, NSW
  Verified King
Frank
Frank
  Verified Queen

This is Perfect!

This is a great mattress. I went to a showroom with no staff and tried around 9 mattresses. Selected one of them, and ordered online. After around one month I can’t see any problem or issues with physical shape (sagging) of the mattress. It looks like this new method of manufacturing is more durable than traditional spring system. Show details
Andrew
Andrew
  Verified Queen

Best sleep in years!

The mattress is fantastic! The service from Ausbeds is excellent and the delivery is very quick. Martin was very thorough in setting up the mattress and walking us through the steps to adjust the firmness. I used to wake most mornings with a sore back, but the Aurora mattress has solved that problem. I wish I had bought it sooner. It's great to see that the Ausbeds mattresses can be unzipped and any internal parts can be replaced, which will increase the life of the mattress. Can't fault the quality of the Aurora or the service from Ausbeds. Show details
Felix Oppen
Felix Oppen2 posts
  Queen

Superb product

We love our new mattress. It has just the right amount of firmness, and we like how the firmness can be adjusted - this is a real innovation. This is a great Aussie made product. Highly recommended. Show details
sarah
sarah
  Verified King

Best Matress ever!

This is the best company to buy a bed from! From the get go my husband and I were greeted by Karl who assisted us in picking the perfect bed. Our delivery driver, Martin, was awesome too. Everyone we have dealt with has been super friendly and helpful. My husband and I are loving our new mattress and looking to purchase another mattress from Ausbeds soon for our spare room! Show details
Dan
DanSydney, NSW
  Verified Queen

Great quality service and beds. Sleeping like a dream

Fantastic service from Karl & Martin in store and delivery. We visited many times to make sure we were happy. More importantly the bed is top quality and sleep has been a dream. Very satisfied with our purchase. We chose these guys over the online only shops as we got to test it out, got loads of info, the changeable system and locally made for easy customer service. Show details
Kesha C
Kesha CGreater Melbourne (Inner), VIC2 posts
  Verified Queen

Fantastic bed!

I ordered Aurora Queen, firm and a matching base, and had them delivered to Melbourne. Delivery was smooth. I had to help the delivery man, who is a solo operator. But that was no problem for me.

I'm over 100kg. Karl advised me to go with firm springs rather than medium. Karl knows his stuff and took the time to answer all my questions via the website chat and then via email. My sleep is much improved. I wholeheartedly recommend Ausbeds! Show details

Gary S.
Gary S.Sydney, NSW5 posts
  Verified Queen
christine
christine
  Verified Queen

Great bed and great service!

Bought our queen bed a couple of weeks ago and Karl and Martin could not have been more helpful in both the selection process and the tricky delivery.
Will use them again.
Chris and Mick Show details ·  1
Clare
Clare
  Verified Queen
Value for Money

Questions & Answers

Julie
Julie · Aurora

I’m wondering about the sides, are they soft or firm and is this mattress great for a bad back? I have bulging disks and wake up with painful hips and spine on my current hybrid mattress. Help please!

Ausbeds
Ausbeds   DM   
Julie
Julie  
Ausbeds
Ausbeds   DM   
Rhonda
Rhonda · Aurora

Do your beds have battery backup for power outages?

Ausbeds
Ausbeds   DM   

Hi Rhonda, The Aurora is a mattress, Its has no battery or electrical components of any kind.

Titch101
Titch101 · Aurora

Is this mattress suitable for an adjustable bed base?

Ausbeds
Ausbeds   DM   
See all Ausbeds Aurora questions

Details

Features:

  • The Ausbeds Aurora Latex Mattress comes in 5 firmness levels: very soft, medium soft, medium firm, firm, and very firm. The Ausbeds website has a guide on the most suitable firmness level for you depending on your sleeping position and weight.
  • The mattress uses tree sap for its comfort layer, which is more durable than the plastic used by most mattress manufacturers.
  • It has a fully removable cover that makes it easy to alter and adjust the layers within the mattress.
  • You get a 3 month comfort guarantee when you purchase the Aurora.
  • This product is available in Single, King Single, Double, Queen, and King sizes.

Points of praise:

  • Most reviewers found that the Ausbeds Aurora Mattress was extremely comfortable, saying that it kept them cool during the night and that they experienced little to no partner disturbance.
  • They also said that the customer service was exceptional. Reviewers said that representatives helped them pick a mattress that best suited them, and that the after sales support was great, with staff making sure they were fully satisfied with their purchase.
  • Reviewers also appreciated Ausbeds’ quick and efficient delivery.
Compare all Ausbeds Aurora listings
CategoryMattressesMattressesMattressesMattresses
Price (RRP) $2,450$2,600$2,350$1,700
Type LatexLatexLatexLatex
Mattress in a BoxNoNoNoNo
FirmnessCustomisable, Extra Firm/Hard, Firm, Medium, Medium Firm, Soft and Very SoftCustomisable, Extra Firm/Hard, Firm, Medium, Medium Firm, Soft and Very SoftCustomisable, Extra Firm/Hard, Firm, Medium, Medium Firm, Soft and Very SoftCustomisable, Extra Firm/Hard, Firm, Medium, Medium Firm, Soft and Very Soft
SizeQueenKingDoubleSingle
Country of ManufactureAustraliaAustraliaAustraliaAustralia
Thickness33 cm33 cm33 cm33 cm

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