Ausbeds Aurora

Ausbeds Aurora

Queen, King, Double, etc... · See All

  • Verified company
5.0

113 reviews · Statistics

PositiveNegative
100% · 1130%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all reviewer photos
    Thumbnail
Sleeping Position
  • Side (81)
  • Back (25)
  • Front (7)
Adjustment Period
  • Days (89)
  • Weeks (8)
Pre-existing Neck / Back Issues Yes (53) · No (37)
Caused Discomfort Yes (2) · No (92)
Heat Retention Yes (7) · No (69)
Sagging Yes (0) · No (85)
Perceived Firmness
  • Very Soft (1)
  • Soft (15)
  • Medium (60)
  • Hard (19)
  • Very Hard (1)
Value for Money
4.8 (99)
Comfortable and keeps sleepers cool
Exceptional customer service
Quick delivery
See the Best Mattresses in 2023 as rated by Australians on ProductReview.com.au.

Reviews

Frank
Frank
 · Verified

This is Perfect!

Aurora Queen

This is a great mattress. I went to a showroom with no staff and tried around 9 mattresses. Selected one of them, and ordered online. After around one month I can’t see any problem or issues with physical shape (sagging) of the mattress. It looks like this new method of manufacturing is more durable than traditional spring system.

Purchased in .

  • Sleeping Position: Side
  • Adjustment Period: Days
  • Caused Discomfort: No
  • Sagging: No
  • Perceived Firmness: Medium

Collected in partnership with Ausbeds

Andrew
Andrew
 · Verified

Best sleep in years!

Aurora Queen

The mattress is fantastic! The service from Ausbeds is excellent and the delivery is very quick. Martin was very thorough in setting up the mattress and walking us through the steps to adjust the firmness. I used to wake most mornings with a sore back, but the Aurora mattress has solved that problem. I wish I had bought it sooner. It's great to see that the Ausbeds mattresses can be unzipped and any internal parts can be replaced, which will increase the life of the mattress. Can't fault the quality of the Aurora or the service from Ausbeds.

Purchased in .

Collected in partnership with Ausbeds

Felix Oppen
Felix Oppen · 2 posts

Superb product

Aurora Queen

We love our new mattress. It has just the right amount of firmness, and we like how the firmness can be adjusted - this is a real innovation. This is a great Aussie made product. Highly recommended.

Purchased in .

  • Sleeping Position: Side
  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: No
  • Caused Discomfort: No
  • Sagging: No
  • Perceived Firmness: Hard
Review your last purchase on ProductReview.com.au
sarah
sarah
 · Verified

Best Matress ever!

Aurora King

This is the best company to buy a bed from! From the get go my husband and I were greeted by Karl who assisted us in picking the perfect bed. Our delivery driver, Martin, was awesome too. Everyone we have dealt with has been super friendly and helpful. My husband and I are loving our new mattress and looking to purchase another mattress from Ausbeds soon for our spare room!

Purchased in .

  • Sleeping Position: Side

Collected in partnership with Ausbeds

Mattresses

Find out how Ausbeds Aurora compares to other Mattresses

Know better, choose better.

Compare all
Dan
Dan Sydney, NSW
 · Verified

Great quality service and beds. Sleeping like a dream

Aurora Queen

Fantastic service from Karl & Martin in store and delivery. We visited many times to make sure we were happy. More importantly the bed is top quality and sleep has been a dream. Very satisfied with our purchase. We chose these guys over the online only shops as we got to test it out, got loads of info, the changeable system and locally made for easy customer service.

Purchased in for $2,400.

  • Sleeping Position: Side
  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: Yes
  • Caused Discomfort: No
  • Heat Retention: No
  • Sagging: No
  • Perceived Firmness: Hard

Collected in partnership with Ausbeds

Kesha C
Kesha C Greater Melbourne (Inner), VIC · 2 posts
 · Verified

Fantastic bed!

Aurora Queen

I ordered Aurora Queen, firm and a matching base, and had them delivered to Melbourne. Delivery was smooth. I had to help the delivery man, who is a solo operator. But that was no problem for me.

I'm over 100kg. Karl advised me to go with firm springs rather than medium. Karl knows his stuff and took the time to answer all my questions via the website chat and then via email. My sleep is much improved. I wholeheartedly recommend Ausbeds!

Purchased in for $2,450.

  • Sleeping Position: Side
  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: No
  • Caused Discomfort: No
  • Heat Retention: No
  • Sagging: No
  • Perceived Firmness: Hard

Collected in partnership with Ausbeds

Gary S.
Gary S. Sydney, NSW · 4 posts
 · Verified

Adjustability is the Key

Aurora Queen

Purchased in .

  • Sleeping Position: Side
  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: Yes
  • Caused Discomfort: No
  • Heat Retention: No
  • Sagging: No
  • Perceived Firmness: Medium

Collected in partnership with Ausbeds

christine
christine
 · Verified

Great bed and great service!

Aurora Queen

Bought our queen bed a couple of weeks ago and Karl and Martin could not have been more helpful in both the selection process and the tricky delivery.
Will use them again.
Chris and Mick

Purchased in for $2,500.

  • Sleeping Position: Back
  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: Yes
  • Caused Discomfort: No
  • Heat Retention: No
  • Sagging: No
  • Perceived Firmness: Medium

Collected in partnership with Ausbeds

Clare
Clare
 · Verified

Consider buying an Aurora-range AusBed

Aurora Queen

Purchased in .

  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: No
  • Caused Discomfort: No
  • Sagging: No
  • Perceived Firmness: Medium
Value for Money

Collected in partnership with Ausbeds

Mattresses

Find out how Ausbeds Aurora compares to other Mattresses

Know better, choose better.

Compare all
Anthony D.
Anthony D.
 · Verified

Excellent product, awesome service!

Aurora Queen

Purchased in at Ausbeds for $2,930.

  • Sleeping Position: Side
  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: No
  • Caused Discomfort: No
  • Heat Retention: No
  • Sagging: No
  • Perceived Firmness: Medium

Collected in partnership with Ausbeds

Kat
Kat
 · Verified

New mattress

Aurora Queen

Made a decision to purchase a mattress from Ausbeds after reading many positive reviews online. Karl provides amazing customer service. The mattress was designed with our weights in mind, the delivery was swift from Sydney to Melbourne and it is super comfy, no smells & great value for money. Happy customers and glad to support an Australian business!

Purchased in .

  • Sleeping Position: Back
  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: No
  • Caused Discomfort: No
  • Heat Retention: No
  • Sagging: No
  • Perceived Firmness: Soft

Collected in partnership with Ausbeds

Cate L.
Cate L. South East Queensland, QLD
 · Verified

Just what was required

Aurora Queen

A mattress that can be configured to suit our needs.
Needed different pillows but that was an easy fix. Wake up feeling refreshed.
Company so easy to deal with and very proactive with communication.
Very happy with whole process.

Purchased in .

  • Sleeping Position: Side
  • Adjustment Period: Days

Collected in partnership with Ausbeds

Mattresses

Find out how Ausbeds Aurora compares to other Mattresses

Know better, choose better.

Compare all
Viv
Viv Greater Melbourne (Inner), VIC · 2 posts
 · Verified

Exceptional service & quality customised mattress

Aurora King

Karl is extremely helpful ensuring you get the mattress that’s ideal for what you need & the delivery service was excellent, only had the mattress a few nights so far & couldn’t be happier with it, it’s perfect. Ausbeds went above & beyond to make sure we are pleased, highly recommend. Stand out quality & service.

Purchased in for $2,750.

  • Sleeping Position: Side
  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: Yes
  • Caused Discomfort: No
  • Heat Retention: No
  • Sagging: No
  • Perceived Firmness: Medium

Collected in partnership with Ausbeds

Arthur
Arthur Greater Melbourne (Inner), VIC
 · Verified

Great service. Even better product. Highly recommended.

Aurora King

Being an interstate buyer I was hesitant to buy the wrong feel and be stuck with a bed I hated. This was a great option with AusBeds such a quality product backed by honest workmanship. These guys actually cared to give me the best service and product. Will continue to use them in future

Purchased in .

  • Sleeping Position: Back and Side
  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: No
  • Caused Discomfort: No
  • Heat Retention: No
  • Sagging: No
  • Perceived Firmness: Medium

Collected in partnership with Ausbeds

Michael P
Michael P Greater Melbourne (Outer), VIC · 6 posts
 · Verified

Great Product

Aurora Queen

I live in Melbourne and took a Punt on buying the Aurora from Sydney without even seeing it or trying it. I loved the idea of being able to adjust it yourself.
I called first to get a better idea of what I was buying and Karl was great at explaining everything about the bed, he is very passionate about what he has created .. No Comparison to most bed sellers, who don’t even know what’s inside what they sell.
It was a great decision, l love the mattress and l have never slept so well.

Purchased in at Ausbeds.

  • Sleeping Position: Side
  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: No
  • Caused Discomfort: No
  • Sagging: No
  • Perceived Firmness: Medium

Collected in partnership with Ausbeds

Questions & Answers

Titch101
Titch101 ·  · Aurora

Is this mattress suitable for an adjustable bed base?

Ausbeds
Ausbeds · 

Yes, However there are some things to know in order to optimize further.

1. For people that only want to tilt the mattress to 20 degrees, (not very much) no modifications would be necassary. You can just buy one and it will work.

2. For people that want to tilt it more the 20 degrees, I would take out the border wire. This would add extreme flexibilty to the mattress and you could bend it 90 degreees if you wanted to.

When you take out the border wire the edges will also be softer, so I usually tell people to only take it out if necessary, karl, owner at ausbeds

Guest
5StarGal
5StarGal ·  · Aurora

Is there any sagging when you sit on the edge of the bed? Thanks

Ausbeds
Ausbeds · 

Hiya! Short answer, no

Long answer

It depends on what your last mattress was. If you had a mattress in a box this mattress's side support will be far superior due to the border wire running around the top and bottom of the perimeter of the pocket springs.

If you had a mattress from a retailer it probably had a foam wall around it which can be a firmer edge than what I have in the Aurora. Edge support like everything in a mattress is about balance. If you have too much edge support the mattress will become uncomfortable close to the edge. If you don't have enough, you feel like you're gonna roll out of the mattress.

It is for this reason I have built my mattresses so that when you lay on the edge of the mattress you won't roll out, but also you won't feel a hard edge. It feels even all the way to the edge.

Before this edge support, I was using something much firmer, which was better for sitting, however, laying closer to the edge you felt like you were rolling " up a hill".

So I went too far with the edge support, reigned it back in and now It's well balanced and I wouldn't know how to make it better than it is :) karl..

5StarGal
5StarGal · 

Thanks Karl!

Guest
Graham
Graham ·  · Aurora

is the removable cover washable?

Ausbeds
Ausbeds · 

Hi Graham, I designed the quilting and the mattress. So I should be able to answer your question :) It is washable. However, you should take care in washing this cover (or any mattress cover). If it shrinks it will tighten the mattress and make it firmer. There are certainly other mattresses with covers that are easier to wash than my mattress covers. However, as with anything in the world of mattresses, there's always a tradeoff. A thinner cover will move around a lot more. Also If I used a thinner cover there is a good chance that whatever spills on the mattress will go through to the foam underneath which is unwashable.

If you have any other questions feel free to ask away, happy to help :) karl..

Guest

Get an answer from our members and Ausbeds representatives

Select a listing for your question
Ausbeds Aurora

Details

Features:

  • The Ausbeds Aurora Latex Mattress comes in 5 firmness levels: very soft, medium soft, medium firm, firm, and very firm. The Ausbeds website has a guide on the most suitable firmness level for you depending on your sleeping position and weight.
  • The mattress uses tree sap for its comfort layer, which is more durable than the plastic used by most mattress manufacturers.
  • It has a fully removable cover that makes it easy to alter and adjust the layers within the mattress.
  • You get a 3 month comfort guarantee when you purchase the Aurora.
  • This product is available in Single, King Single, Double, Queen, and King sizes.

Points of praise:

  • Most reviewers found that the Ausbeds Aurora Mattress was extremely comfortable, saying that it kept them cool during the night and that they experienced little to no partner disturbance.
  • They also said that the customer service was exceptional. Reviewers said that representatives helped them pick a mattress that best suited them, and that the after sales support was great, with staff making sure they were fully satisfied with their purchase.
  • Reviewers also appreciated Ausbeds’ quick and efficient delivery.
Compare all Ausbeds Aurora listings
CategoryMattressesMattressesMattressesMattresses
Price (RRP) $2,450$2,600$2,350$1,700
Type LatexLatexLatexLatex
Mattress in a BoxNoNoNoNo
FirmnessCustomisable, Extra Firm/Hard, Firm, Medium, Medium Firm, Soft and Very SoftCustomisable, Extra Firm/Hard, Firm, Medium, Medium Firm, Soft and Very SoftCustomisable, Extra Firm/Hard, Firm, Medium, Medium Firm, Soft and Very SoftCustomisable, Extra Firm/Hard, Firm, Medium, Medium Firm, Soft and Very Soft
SizeQueenKingDoubleSingle
Country of ManufactureAustraliaAustraliaAustraliaAustralia
Thickness33 cm33 cm33 cm33 cm
Compare all Ausbeds Aurora listings

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.