Excellent product and service
After reviewing other mattresses and visiting numerous retailers, I realised that the Ausbed team really cares. Karl is very knowledgeable about his products and overall service was exemplary. We’ve had the bed a week and it seems very comfortable. We sleep well and wake up feeling good. A bit of a latex smell but that is dissipating.
Purchased in July 2020.
Great mattress and brilliant service by the producer and seller Ausbeds
My back and neck pain disappeared after only two nights of sleep on this mattress. I opted for the most expensive one and I think I made the right choice although i believe others are also good.
Purchased in July 2020.
Really comfy and great customer service.
Really comfortable bed, firm but well padded. I can turn over at night without my partner even feeling it on his side of the bed.
Super happy with our purchase and would definitely recommend.
- Aurora 4 King
- Verified purchase
Best Sleep in Years
Me and my husband have been having the best sleep we have had in years. Both of us don’t have great backs and we have been waking up painless and well rested.... I had almost forgotten what it was like to wake up and not still feel tired. The mattress is better than any 5 star hotel bed I’ve slept on. Being able to go to the factory and try all the softness levels and type of mattresses really helped make the decision easy. We went around afterwards and tried out a full range of mattresses in many other stores and found that nothing at any pric...e was comparable to what we found at Ausbeds. I researched their online reviews and was sold by the customer service responses and commitment to quality. The mattress is worth every cent! I have been recommending to everyone I know.
- Aurora 6 Queen
- Verified purchase
Excellent, goldilocks is very happy
We thought we wanted a firm bed, but after the excellent sales staff went through the different beds and what they meant, it was clear we wanted medium. The bed seems to be very well made, and was delivered the next day by a friendly driver. There was no sales pitch, just facts, and no pressure. Very happy, I expect this bed to last years, as the quality seems top notch
Purchased in June 2020 at marrickville for A$1,750.00.
Very supportive and comfortable
I've had the mattress for only a few days. I will try to revisit in a few months. So far - super comfy and supportive due to the pocket springs moving independently to support lower back etc.. The Aurora has a latex topping (with aeration via holes) which makes the cusioning springy and responsive, more so than traditional foam.
Ausbeds is local to my area, I love that I can support the factory in my hood. Also it cuts out all the middlemen, advertisers, dealers and showrooms that you end up paying for with the major mattress brands. In their ...own showroom they have mattress cut-aways so you can see what the inside of the mattress feels and looks like. There was no sales pressure and no haggling over the price. Which might mean I'm not a good negotiator (I did try), or that their mattress represents a fair price - about half of what it cost to get comparable major brand mattresses with the same technology and materials. One downside is that the edge of the bed is not as firm as some other mattresses, so when you sit on the side of the bed it compresses down more than one that has a firmer border spring set. Delivery was super prompt and friendly. Snooze and Forty Winks stores in contrast offered 3-4 week delivery times.
Purchased in July 2020 for A$1,750.00.
I have osteoarthritis in my facet joints. This is the first time In three years I've woken up without a sore back.. I'm thrilled with my new mattress to the point I'd happily buy another.....
Purchased in June 2020 at Marrickville for A$1,550.00.
Great service. Comfy mattress.
Like the simple format of the options available. Lovely peaceful showroom made trying the mattresses a delight.
When I had some challenging questions an owner made himself available to assist me.
Quick and easy delivery.
Very cosy mattress.
Best mattress we’ve every had
The Aurora 8 is hands down the best mattress we’ve every had. It is very firm, which is exactly what we like. If you prefer a softer mattress listen to the AusBeds staff and check the 4 or the 6
Purchased in June 2020 for A$1,750.00.
Like their down to earth mattress selling and their excellent exchange policy
Got my first mattress from them. They told me exactly what’s inside the mattress. The stuff I learned will stop me from being tricked by all other mattress gimmicks ever again. Made a few mistakes choosing the wrong mattresses but the exchange was extremely easy. Had new one for just under a week and works well so far. Happy with the service and the value for money.
Having a shoulder problem and being a side sleeper I notice the difference with this mattress as the pressure is much less. Also it’s very comfortable giving me a good nights sleep.
Purchased in May 2020 for A$1,800.00.
Fabulous mattress and even better customer service!
Wow! What a great mattress! After a terrible experience elsewhere, Karl has ensured we ended up with a mattress to suit us. We have only had it a few days but love it already. The new springs and foam together with the latex make for a great mattress - not too soft, not too firm - just right! It took us a while to realise that we needed a bit softer than we first thought. Thank you for the amazing customer service and the excellent quality product at a great price point.
Exactly as advertised, extremely satisfied. Excellent customer service.
First of all, shopping process was excellent, informative staff with no pressure to buy or 'hovering' to make a sale.
Delivery process was efficient and organised, two day turnaround on a weekend was impressive.
Full peace of mind offered, the option to swap mattresses if unsatisfied was offered repeatedly, but I highly doubt I will use the service as the matress is near perfect.
Purchased in May 2020 at Marrickville for A$1,700.00.
I just can’t wait to go back to sleep! Looks great, feels soft, super comfortable, thick and amazing service, i tested all the beds and decided to take the softest one.
Purchased in May 2020 at Ausbeds.
Awesome Mattress, Great Service!!
This by far is the best mattress we have had in our lifetime!!! We have had ours for a month now and it is Super comfy and supportive - we look forward to going to bed each night!
Hopefully it continues to be a great mattress as time goes on.
Service was absolutely fantastic from start to finish. The team at Ausbeds are great, knowledgeable and dedicated to their craft.
Soooo much better than any other chain store in terms of product, value for money and service!!!
Highly recommend to anyone looking for a new mattress!
Great service great product would definitely recommend checking out if in market for new bed
Very comfortable well made bed very supportive nice to wake up without a sore back cushion top just the the right thickness and density great to see local product comparable with other products costing 3 times as much
A product that delivers as promised
Customer service and delivery was excellent. This mattresses is perfect. No partner disturbance.. Support is spot-on. So very pleased with my purchase. I recommend this company and product to everyone.
Purchased in May 2020.
Solid Australian products backed by excellent customer service
Amazing customer service. I did my research online regarding a new mattress after I decided to replace my beds. Ausbeds came highly recommended and I already knew what I wanted before I even stepped into the showroom. Courtney was very patient and took me through the different models by SMS after hours no less, suggesting I come in to test the firmness. The showroom was huge, and I was left to my own devices freely trying out every single bed that was there. I picked Aurora, the only model that had to be made and ordered on the Friday before An...zac Day. Ausbeds made it on the Saturday and delivered on the Sunday. Duly impressed and obviously owned by someone passionate about great quality and customer service. Very well made, you can just feel the quality. Looking forward to it lasting many many years to come. This is the kind of Australian business I want to support.
Purchased in April 2020 at Marrickville for A$1,150.00.
Fantastic Australian Made bed
Loving our new Aurora Queen bed from the friendly team at Ausbeds. A very simple and helpful bed selection process laid out in the showroom in Marrickville with great help from Karl and Courtney. It is great to be able to support a local business manufacturing in Australia.
Purchased in April 2020.
King Size Aurora
Most comfortable bed we’ve had. No more back ache of a morning! Great service & love that it’s locally made. Delivery was really quick and they even took away the packaging. Very happy! Highly recommend.
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