Ausclimate Compressor Dehumidifiers Range
NWT Medium 20L WDH-716DE, NWT Large 35L WDH-930DA, WDH-070EBP, etc... · See All
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- Award Winner 2023
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185 reviews · Statistics
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Ausclimate Compressor Dehumidifiers Range is a ProductReview.com.au Awards Winner for 2023, 2022. Learn more
Easy and reliable humidity control
Supreme All Seasons 50L WDH-070EBPI like this so much I bought a second one for a different room. Once you have it setup to pump out the drain water you can just leave it running and it controls the humidity when it needs to. I have some rooms without windows that were getting damp and mouldy, especially with the inconsistent weather lately, but now I don't even have to think about it, the rooms stay at 50% and all my stuff is safe and dry.
Purchased in .
- Room Type: Open-Plan Office
Product did not turn up despite saying delivered.
NWT Compact+ 16L WDH-316DBThe product tracking, we were given shows that it has been delivered 3 days after ordering. Our security cameras show no delivery. We ask for proof of delivery and were told the unit would be sent that day - after we had already been told it had been delivered. We get sent another tracking number. another 4 days later there is still no tracking updates on that second number tracking number. Called customer service, am told they are looking into it. I asked when I would get an answer, they said "don't know" and told me I could cancel the order
... Read moreif I wanted - Update - Customer service has been in touch again, have been promised unit in the next few days - will re rate if the unit arrives in time as the last unit I purchased from Ausclimate some years ago, worked 24/7 for a number of years before requiring replacement.
Very noisy unit
Compressor Dehumidifiers RangeWe have had our 50L All Seasons Ausclimate NWT dehumidifer now for nearly 2 years. Whilst it works well, it is so loud. We can never have it on in rooms where we spend time as the noise is unbearably loud. We are limited in using in areas away from where we are, and even with the door closed we can still hear it. When we use it, the unit vibrates and the noise reverberates off our hardfloors. We wish in hindsight we bought 2 smaller units that were quieter as this would have been more user friendly. If it wasnt for the noise i would give it a 5 star review.
Purchased in .
- Room Type: Whole House
Wish I bought one sooner.
NWT Large 35L WDH-930DAWe'd been having issues with condensation in rooms after changing to hard floor coverings & were concerned about future mould growth. The machine works so well, I can't believe how much moisture it pulled from the house. After just a couple of days, our overall house humidity has come down & is hovering around the recommended range for comfort. Just wish we'd bought the machine sooner.
Side note that the first machine sent out arrived damaged thanks to Australia Post (multiple items from different companies were damaged in the same delivery). Ausclimate were so easy to deal with when organising a replacement.
Purchased in .
- Room Type: Whole House
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Condensation solution!!
NWT Large 35L WDH-930DAFor years we had crying windows and mould spots appearing during winter. Regardless of what we tried, air transfer systems, more air conditioner use, warmer temps etc, nothing worked.
This unit makes such a huge difference, the air is warmer now too, so easier to heat. I highly recommend this to anyone who has condensation throughout winter.
In tassie the nights are zero (0) most of the time, and even with inside temperatures going down to 13 or 14, there is basically no condensation in any of the bedrooms.
Purchased in at Harvey Norman.
- Room Type: Large Bedroom, Living/Dining Area and Whole House
Fantastic dehumidifier that works extremely well!
NWT Medium 20L WDH-716DEThis Ausclimate dehumidifier changed the quality of our indoor air in winter! The house used to be so humid and smell musty. Now our clothes dry quicker and the air feels « lighter » We have noticed the indoor humidity levels going down drastically after only a few days of use. We use it almost every day when it rains and we feel better in our home. Highly recommend. Moreover Ausclimate’s customer service is far better than most companies. I feel confident with my purchase.
Purchased for $350.
- Room Type: Whole House
Machine does not function properly - even after a second one replaced and let down by Ausclimate
NWT Large 35L WDH-930DAWe have had a quite expensive dehumidifier in our home for over 25 years going through only two of the same machine in this time. It started to play up a little with water leakage sometimes, so we sought to replace it and also seeking less power usage as well.
We purchased the35L Ausclimate WDH-930DA on the 5th April 2023 based on the "reviews and awards". Unpacked the unit and put it together and starting the machine was easy. What happened over the next few weeks were a nightmare for me as I do not appreciate broken promises and wasting so
... Read moremany hours of my time trying so many different settings and options for Ausclimate to ascertain the problem. To my utter dismay this doesn't function like our far superior machine at all and to think this machine won awards is beyond comprehension. To put this in perspective, I have to compare this to the machine we had as that is what we expected but with higher tech but this wasn't the case. What we noticed is that the machine just never turns off despite changing the humidity levels as high as it would go, so we could see it actually turn off whether it's the fan or whether it's the condenser going. It runs ALL Day, non stop! - unless the tank gets full of water. The very thing about our existing machine is you simply set the dial (like a analogue clock dial) to whatever humidity level you required, such as dry, comfortable or always on and there is a range in each selection. You set the level and then the machine will reach your desired humidity level then turn off and only come back on when it senses humidity is higher again, but just several times a day, not on and off 50 times a day. One thing is that if we wanted a bit of quite if our existing machine is running, we can turn down the dial just 1mm to the left and the existing machine will turn off and then turn on when it senses to reach a desired humidity level. The Ausclimate WDH-930DA does not do this. I got it replaced and had a new unit a few days later (through Amazon). This machine had exactly the same problem - just would not turn off and I am talking after 6-7 hours mind you and again many, many phone calls back and forth. It was also tried in a room we never use a dehumidifier and unbelievably the same thing - the unit just doesn't shut off. Now what are the chances of 2 "lemons" of machines? I called Ausclimate and spent several hours collectively with Scott from support, with over a dozen phone calls (documented from the 3rd april until the 2nd May) to explain the problem and how the 2nd machine also did the same thing and they agreed I certainly know how to use a dehumidifier. We tried so many different options and settings for Ausclimate and nothing changed and I was beyond frustrated. As support were stumped, Scott got the warranty person to call me and we had a few discussions and she was also stumped and was going to get in touch with the manufacturer. I said that I had just a few days window left before I could return the item to Amazon for a full refund. She never got back to me and I lost my window to return the machine. Seems like no one knows how this machine REALLY functions! I have plenty of proof. So this is the ONLY way we can use this WDH-930DA which is extremely annoying - It has a timer. Our existing (old) machine doesn't have a timer, yet worked automatically without fail collectively for 25 years. So every morning I have to go into the hallway, turn the WDH-930DA on and set the timer and guess say 4 or 5 hours for example so the unit will turn off, so in other words, we can never set and forget like we did on our older machine. If we forget to do it, then the areas get cold and stay humid and this is not we want, which means if we are away from home for the weekend, or on holidays, the machine is absolutely useless. We also had our existing older machine piped at the rear to go through the floor into a drain outside so we never had to empty the conatiner. I would also like to say we have several smaller machines from other manufacturers, with digital controls and humidity settings and they work on whatever we set it at, yet the Ausclimate WDH-930DA does not as detailed above. SO when we arrive back home from work, we have to go to the hall way again (after already programming it in the morning) and then turn the WDH-930DA on and then turn it off manually before we go to bed.Purchased in at Amazon for $495.
- Room Type: Small Bedroom and Small Office
Hi Tony, I am sorry you are not happy with your dehumidifier. I can confirm that the fan does continue to run while the unit is turned on, so that it may sense the room humidity and temperature. This
... Read moreuses minimal energy and improves the air quality of the room. This is intentional and not a fault. The compressor does turn off when the room humidity has reached 5% above the target setting. Please contact us so that we can help you get the best result. Kind Regards AUSCLIMATEThank you for your reply, but we l already spent SEVERAL hours over several days trying different things with you, so this will never reach expectations unfortunately. You could have helped if you got
... Read more back to me as promised before the return window closed from Amazon and I could have had a full refund, but you never got back to me as per my phone logs so Im stuck with this machine now and still certainly not happy about it unfortunately.
Excellent Product and Customer Service
NWT Medium 20L WDH-716DEHad a issue with my dehumidifier and called the company, the representative was polite and patiently directed
me to solve the problem on top of that they called me a few times to make sure the machine was working , what excellent customer service provided, would highly recommend their products (my home is now cosy and humidity significantly lower), the standout is the customer service excellent . Thankyou and look forwards to buying further products.
Inner city living
Melbourne
Purchased in .
- Room Type: Whole House
Perfect Dehumidifier. Top Class Customer After-Care Service.
NWT Large 35L WDH-930DALoved this dehumidifier so much and were so impressed by it that I bought another 2 AusClimate Dehumidifiers - for the other 2 levels of the house. Living in the upper Blue Mountains comes with loads of damp issues - and these magic AusClimates take care of any damp or overly humid conditions that will spark mould growth. Occasionally I give the huge walk-in-robe a few hours of the Dehumidifier to prevent any potential issues with all the Luxury Designer label leather goods. BEST machines ever.
Loaned one to a friend overnight and they were
... Read more so impressed they bought 3 AusClimates the very next day for their massive home in Katoomba. Just in the 1 night alone the machine drew in 3 full tank loads of water! They said it was shocking to see. Their son was continuously complaining of damp and the stench of mould and he’d started coughing very badly, especially at night, waking everyone up. That’s all ceased now and their home is nice and dry and no longer smells mouldy. I didn’t read the instructions properly to work out that 1 machine was in a ‘defrost’ mode (thought filter was playing up as an orange light was on) and Scott from AusClimate rang back within hours of my email - to enlighten me. Nothing wrong, just in defrost mode. Fabulous Customer & After Care Service.Purchased in at Harvey Norman for $799.
- Room Type: Whole House
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Great service from this company, and unit works well.
NWT Large 35L WDH-930DAThis unit is my first time using a de-humidifer, i've become more conscious of humidity since the 2022 flood disaster.
Mine is not being used for any chronic/major problem, just more to dry out excess seasonal humidity in my subtropical climate, and protect indoor air quality in general.
Unit removes excess humidity very well, from a fairly large space (~40m²).
No problem accumulating 6+litres of water in one afternoon, and a 20%+ reduction in humidity, on very humid stifling days if needed.
In summer conditions it does heat up the room by seve
Purchased in .
- Room Type: Large Bedroom and Living/Dining Area
Amazing customer service
NWT Medium 20L WDH-716DEHighly recommend the product and the customer service. Had the 20L dehumidifier for the last 6 months and it helped us reduce the ridiculous humidity that we've been getting in Sydney. Had a minor issue with the unit and the support team have gone above and beyond to resolve it. I've only had one company provide this level of customer service and that is Dyson. Cannot recommend this company enough.
Purchased in for $455.
- Room Type: Living/Dining Area
Perfect dehumidifier; awesome company
NWT Medium 20L WDH-716DEI purchased this item in 2020. It is so good- I am a beekeeper in the tropics and need a dry environment to spin honey. This can lower humidity from 80% to less than 30% quickly!
I have contacted the company regarding something and I am honestly so impressed by their after sales service- I now have two Ausclimate dehumidifiers and 100% recommend them over the other (non-Australian) brands!!
Purchased in for $485.
- Room Type: Small Office
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Outstanding Customer Support
NWT Medium 20L WDH-716DEVery effective dehumidifier purchased from Harvey Norman to solve a problem with mould. After 10 months, the unit developed a water leak due to a small crack in the water reservoir. I reported the issue directly to Ausclimate and after a brief discussion, a new water reservoir was immediately couriered to me free of charge under warranty. This is what customer service is all about and I can't speak more highly of this company's attitude to resolving customer issues.
Purchased in .
- Room Type: Living/Dining Area
So glad I've got this!
NWT Large 35L WDH-930DA3 years ago we purchased the NWT Large 35L Dehumidifier WDH-930DA for our basement bedroom (approx.20sqm incl. WIR+ensuite bathroom w/o door). Living in subtropical climate (Brisbane) with high humidity levels, I couldn't bear it any longer trying to get some sleep with often 28degree Celsius+80% Humidity and constantly fighting off the mould on our timber bedframe as well as on our clothes from the open WIR. The machine works well, is very easy to program, a bit noisy and raises the temperature in the room - so I often let the aircon run at th
... Read moree same time. In the beginning I was running this machine daily for several hours and got every day about 6L of water out of our bedroom! (Daily, because my hubby don't want me to run the aircon in the night, so we open up all windows and the patio door and the humidity level is back up to 75% in no time...)Purchased in at ausclimate for $489.
- Room Type: Large Bedroom
Author stated being incentivised for this review
Better that I expected. Absolutely supurb dehumidifier unit!!
NWT Large 35L WDH-930DAI have been using this machine for about 2 months now; I'm absolutely mind blown by how much water is sucks out of the surrounding air in the room.
I had it running in just by bedroom for about 5 maybe 6 hours and it collected close to 7 liters of water in just that one room.
A very practical appliances to have when considering how much rain and humidity we have had this year on 2022. Simple functionality and easy to use. Buttons consist of: Off/on, fan speed high/low, timer, (how long you want the machine to run) ↑↓ buttons for what humidity
... Read morelevel you wand to adjust the room to and can toggle between Celsius and Fahrenheit display on the machine. Very simple. It does warm the room up slightly but this is necessary to dry the moisture out of the room. At least it's a dry heat which is far more tolerable and does not leave you feeling sweaty and putrid. Warm dry air is also handy for those trying to dry their clothes indoors on rainy days and such. A great machine to have if like me you are a person who is dealing with a lot of mould around the house is it removes lots of moisture and helps stop the spread of spores and mould formation. My air is left more cleaner, dryer and easier to breath. A very pleasant relief as I suffer from asthma. I also purchased on the side a digital climate gauge along with the dehumidifyer. A neat little gadget that displays date/time, room humidity and room temperature. Also functions as an alarm clock.Purchased in .
- Room Type: Large Bedroom and Small Bedroom
Questions & Answers
Purchased this model yesterday but unsure of best setting for the room 40% 50% 60% etc. I purchased a digital Humidity and Temp meter and my room reads 16. deg and 67% humidity this is at 9am in the morning. Just want to make sure I am using it to its capabilities
Hi Elaine, I can't help you as I do not like this machine as it doesn't work anything like our previous more expensive machine as said in my review. The unit never turns off even after changing desired temp settings, and only way I can get it to work is on a timer which is not acceptable at all where our previous unit, a completely different make and much more expensive, did turn off when wanting achieve different humidity levels.
Thankyou Tony,
Hi Elaine, call our customer service on 1800 122 100, we can help you with the settings on your dehumidifier to achieve the best results.
hello I have purchsed this product for my son a year ago and it has been great so I did the same for my mother. Her one is only releasing cold air? My son went over to set it up for her and he agrees its not working as it should or like his product. Could there be a fault?
Hi ring them they are fantastic , they will dive your problem over the phone
Hi Jacqueline, this may be a different model to your purchase. Please phone us on 1800 122 100 or email customerservice@ausclimate.com.au and we can help you.
Hi, I bought the ausclimate 20l in June 2022. The humidity level was at about 70% which was about the same as the humidity on my clock but recently when I switch the dehumidifier on, the humidity level drops immediately to about 30% although the humidity on my clock still shows as 70%. I am not sure if the humidity setting on the dehumidifier is faulty? Will appreciate any help on this thanks
Hi Rooks.
We suggest unplugging the machine and moving it to a different room to see if the clock and the unit give an equal humidity reading. If the unit is still reading at 30% then it may be faulty and we would love to organize a replacement for you.
Thanks.
Hi Thanks for your response. I have tried moving to another room but the humidity keeps reading at 30% or low but my clock humidity still reads at between 60% and 70%. I have even purchased another humidity meter which also reads at about 60% to 70%.
Get an answer from our members and AusClimate representatives
Details
 |  |  |  | |
|---|---|---|---|---|
| Pros | Outstanding dehumidifying abilities
Removes up to 20L of moisture daily
User-friendly - quiet and portable
| Highly effective dehumidification
Prevents mould growth
Eliminates musty smells
| Exceptional dehumidification
Large 8-litre water tank
Effectively removes mould
High longevity product
| |
| Category | Dehumidifiers | Dehumidifiers | Dehumidifiers | Dehumidifiers |
| Price (RRP) | $399.99 | $529.99 | $729.99 | $299.99 |
| Max Room Size | 30 m² | 50 m² | 105 m² | 20 m² |
| Moisture Removal | 20 litres/day (30°C @ 80% RH) | 35 litres/day (30°C @ 80% RH) | 50 litres/day (30°C @ 80% RH) | 12 litres/day (30°C @ 80% RH) |
| Water Tank Capacity | 3.5 L | 6 L | 8 L | 2.4 L |
| Weight | 13 kg | 14.5 kg | 20.5 kg | 9.8 kg |
| Dimensions | 270 x 360 x 580 mm | 540 x 340 x 250 mm | 600 x 388 x 282 mm | 467 x 315 x 194 mm |
| Maximum Noise Level | 39 db | 48 db | 55 db | 37 db |
| Manufacturer Warranty | 2 year(s) | 2 year(s) | 2 year(s) | 2 year(s) |
| Release date | ||||
| Manual | Download manual | Download manual | Download manual | Download manual |
Extra Information
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Hi Phil, we are sorry for the problems with the delivery of your order. We are monitoring the tracking of the delivery and see that it is in transit to you. We will make sure your delivery gets to you. Kind regards Ausclimate