662 reviews
AI reviews summary
Pros
Cons
Verdict
The Ausclimate Compressor Dehumidifiers are widely regarded as powerful and efficient appliances for managing indoor humidity, preventing mould, and drying laundry indoors. While most users are highly satisfied with their performance, build quality, and smart integration, a subset of customers note minor design flaws with the water tanks and occasional difficulties with Wi-Fi setup. Overall, the range delivers strong performance for homes dealing with excess moisture, provided buyers select the appropriate capacity for their space.
Works very well. This collects more water in a day than my previous (cheap) dehumidifier did in a month. Only downsides are the machine chimes loudly when turning on and off or changing settings, which is not ideal when I’m using it in the bedroom with my baby and young child asleep. It also blows out a lot of warm air, I’m currently using it in winter in SE QLD and the room heats up to 25°, I’m worried how it will go in summer.
It is used in our open space area, I was hoping it was large enough to remove the humidity in the room/condensation on the windows in the morning. It’s worked! We have a large space w 3.6m ceilings. Show details
As with the Ausclimate medium 20L dehumidifier, the instruction manual for the large 35L Smart dehumidifier is poorly written and has conflicting information. It tells you not to use the unit to dry clothes but has a ‘tshirt’ icon on it. It comes with a pre-set humidity level of 50%, which I found annoying as you need to click through up to 80%… Read more
before it starts back at 30% (I run it to drop the humidity to 40%). Probably the worst thing about this unit is that the cord is so much shorter than the one for the 20L unit – there is literally only 2 power points in my house where I can use it and be compliant with the operating instructions of keeping it at least 1 metre from all objects (front and rear). It also only comes in one colour, black, while my other dehumidifier is white. Other than those annoyances, it does what it is supposed to do, remove moisture from the air.
Reviews with attachments
Good price. Good product. It helps to reduce moisture . Recommend Show details
High quality - works really well! Could be quieter but putting it in eco settling helps with making it quieter
Works very well, could be quieter. Overall I am satisfied. Seems like a very good product. Show details
Good unit with hose into large bucket. 3-4 days before emptying in humid weather. Timer function incorrect in manual, need to press SET as well. timer. Quite operation on low. Nice help from service folks in Melbourne. WI Fi set up fiddly. Manual control much better. Well built, highly recommend. Show details
Latest follow-ups
This 45L is our second unit from Ausclimate after the first one 35L. Everything goes well except the manual timer is malfunction. The timer has to be controlled via apps and cannot control manually. This sounds not right to me. Show details
Follow-up · I returned my first unit to Amazon and purchased a second unit from Amazon and the second unit still having the same issue. After checked with Ausclimate service team, we will return the second unit to Amazon and we have purchased the third unit from Ausclimate. Fingers crossed the third unit will be the perfect one! The noise level is much… Read more
Absolutely love them. So much water coming out of rooms
Follow-up · There are different settings. When I first started using them, could get 40+l a day. I use them in all rooms. One room still gets over 20l a day. Which is a huge room. Our dining kitchen and lounge room gets over 20l a day. (Open plan). They keep rooms warm. Lots more water ! When it rains. They are fantastic for drying clothes overnight. Not… Read more
BOTTOM LINE (AT THE TOP SO YOU DON’T NEED TO READ THE WHOLE THING): I would recommend this unit as it’s very effective at removing water from the air, but the instructions and customer service are terrible. It took 10 days to get a response to a… Read more
simple question.
The dehumidifier arrived with a big scratch on the top (see photo), so I don’t know if I got a ‘scratch and dent’ damaged unit for testing, or if they just have bad quality control.
It’s a heavy unit at 14.2kg, but it’s on wheels with a handle on top that folds out of the way, so it’s reasonably easy to move around.
The unit is well built, and everything clicks into place nicely. When you turn the unit on and set the mode, a flap on the top opens and air flows out quite strongly. It has two fan speeds. The top has all the press buttons for operation, with a big clear display.
I read the manual before use and found the instructions were clear as mud. Example, it says there are two modes - auto or continuous - and on the display when you press the mode button there is a water drop symbol or a wet t-shirt symbol - but they don’t show what symbols are for what mode, so I had no idea what mode the unit was in for most of the time I tested it.
Ausclimate’s customer service is poor. To find out about the modes I called the Australian contact number at the end of the manual but it was disconnected. I went to the website and used the ‘contact us’ page on the 7th July but didn’t receive a response until 10 days later. The next day they sent a features and benefits brochure for their whole dehumidifier range, which has 2 pages of symbols and their meanings. These were more of a visual aid rather than anything to do with the symbols on the unit display.
After reading this brochure it appears that the t-shirt symbol is a clothes drying function, but that’s not mentioned anywhere in the actual instruction manual.
The unit can be used as it is or with Wi-Fi connectivity via a smartphone app or compatible smart assistant. I decided to use it without, as not everyone likes to have everything connected to their phone, or may not have Wi-Fi, and other testers have commented on the app already.
I have a weatherboard house in Tasmania built in the 1950s, and like most older houses there are limited power points. From the first use it became apparent that this unit needs a longer cord. The cord is 1.6m long but the manual says to keep a 1m clearance front and back. While that seems okay, in reality you have to position it around furniture, curtains etc.
It should not be used with power boards but it can be used with a “correctly specified, undamaged extension cord”. It doesn’t specify what correctly specified actually is, so I used the unit as is.
My house has double glazing and ducted air circulation (not ducted heating), installed to stop window condensation and the musty smells and mould issues they cause, a very common problem in Tasmania - it’s cold outside and we’ve got heaters or wood fires going all day. I don’t have those issues, so I was very interested to see what the dehumidifier would do. I tested the unit during winter in Tasmania, when the heat pump (reverse cycle air conditioner) was on 22 degrees from 6.30am - 10.30pm every day.
The unit was quiet. I used it in the lounge room, placed between the sofa and the TV (because of the short cord), and while I could hear the fan it wasn’t intrusive, so I didn’t need to turn up the TV volume.
I tested it in each bedroom, opening the wardrobe doors, opening curtains and pulling back the quilts, then shutting the bedroom door. I left the unit running continuously for 8 hours in each room, then checked the water tank indicator at the front of the unit. I was very surprised to see how much water was collected!
The tank was easy to empty by pulling it out from the front of the unit and carrying it by a handle on the top to pour the water down the sink. You don’t need to move the whole unit.
The unit has a 'swing control' so the flap on top of the dehumidifier opens and closes in a gentle swing motion. However, the instruction manual doesn’t explain what the swing function is for, so I guess it’s just for moving the air around. (The brochure I received later says the auto swing louvre spreads dry air more evenly across the room, great for drying clothes or dehumidifying large spaces.)
In the laundry and bathroom the results were much the same, but it was tricky to place the unit due to the short cord to get it 1m away from everything.
I use a clothes dryer in the laundry, so I didn’t test the dehumidifier when it was on as I’ve found fluff floats around and I didn’t want to clog the dehumidifier air filter, vents and grill. The instructions recommend these are regularly vacuumed and wiped down with a damp cloth as part of regular maintenance. It has to be turned off and completely cooled down before this can be done.
I would recommend this unit as it is very effective at removing water from the air, but the instructions and customer service are terrible, and for me it’s just another appliance that needs to be cleaned.
Follow-up · I started using the dehumidifier every day in July as my split system air con (aka heat pump) stopped working so I had to use the wood heater to keep the house warm. This damp weather and the wood fire changed the humidity in the rooms furthest from the fire with no other heat source, sitting at around 65%. I kept the dehumidifier in those rooms… Read more
In-depth reviews
This review is completed prior to turning on the device as it requires 24 hours to stand and settle before turning on, however this is my experience so far: This dehumidifier is the exact copy of the black ACD-235 model, costing the exact same price however it’s missing one key feature that I missed before purchasing (I’m not mad, I’m just… Read more
disappointed), it is not smart and does not have wifi connectivity. I wasn’t even going to use that feature but for the same price and look as the dark model I feel like I’ve been ripped off. 2nd experience was when I went to register it for the additional 2 year’s warranty (on top of the 2 years manufacturer warranty) and the site FORCED me to opt in to marketing emails. Get with the times, no one wants junk emails these days, just like junk mail it is a waste of resources and negatively impacts the environment. To top it off, this model doesn’t even exist according to the warranty confirmation email so I don’t even know if it actually does come with an additional 2 years warranty. At this stage I’m considering returning it and finding an alternative because $449 is a lot to pay to feel ripped off and frustrated before even being able to use and rest the product.
Living in Queensland, humidity and mould are a constant battle. After wasting money on multiple Breville dehumidifiers that barely worked, I finally bought the Ausclimate 45L — and now I own seven across my home and work spaces. They are incredibly efficient, pull water from the air surprisingly fast, and work brilliantly for controlling indoor… Read more
humidity (including bathrooms) as well as drying clothes indoors.
In my opinion, it makes far more sense to invest in a larger machine rather than smaller units. They work faster, don’t need to run as long, and are much more practical if you move them between different rooms in the house. They’re also cheaper to run than using air conditioning purely to manage humidity.
The Ausclimate Smart App is another standout feature. Being able to remotely turn the machines on or off through the app — especially when the house is closed up and I’m away — gives me real peace of mind and makes managing humidity effortless.
The only negative I’ve come across is that some reviews mention difficulty contacting customer support. Hopefully if I ever need support that won’t be my experience.
Find out how Ausclimate Compressor Dehumidifiers Range compares to other Dehumidifiers
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The dehumidifier was delivered promptly and arrived in perfect condition. Customer service was very helpful and responded quickly to my queries. It has been highly effective at removing moisture from my rooms during the wet season here in Darwin. As… Read more
recommended, it’s best to leave the unit upright for one hour before first use to allow the refrigerant to settle. When set to low fan or sleep mode, it runs reasonably quietly in my apartment, producing only a steady, gentle hum. I especially appreciate being able to operate it remotely from my iPhone using the Ausclimate app, which was very easy to set up and connect. The only downside, in my opinion, is that the power cord is a bit short. Because the unit requires about one metre of clearance around it, and many power outlets in my apartment are positioned near furniture, placement can be challenging. It also cannot be used with standard extension cords for safety reasons — a higher-rated extension lead (above 10 amps) is required to prevent overheating. The warm, dry air it produces is excellent for drying clothes indoors. I’ve run the dehumidifier overnight without any issues. It feels sturdy and well built. The instruction manual is clear, and there are helpful Ausclimate YouTube videos and online resources available for additional guidance. The water tank is easy to remove, carry, and empty. Mine also came with a short drainage hose, which works well when positioned at a higher level to allow gravity drainage into a bucket or sink. There’s no built-in pump, but I actually prefer that, as pumps can sometimes fail over time.
Follow-up · If I leave the dehumidifier on sleep mode for six hours, I only need to empty the water tank once at the end of the cycle. In a large 38 m² room, it reduces humidity from 80% to 55% in about four hours, with the ceiling fans running on medium speed. I also appreciate the auto shut-off feature when the tank is full. Once the desired humidity level… Read more
Positive reviews
I have a 120m2 space storing humidity sensitive stock. My air conditioner and a tiny dehumidifier wasn't doing the job equalizing the humidity. This 35L dehumidifier equalized the humidity and got on top of the brick moisture within a few weeks and now sits idling most of the time (which is good compared to before). It's sensor is fairly… Read more
accurate to about 2-3% difference from a handheld humidity sensor. It has enough setting options to meet plenty of needs (quiet vs fast action, timers, etc.) and doesn't require an annoying app. The real winner for me is the safety features - so I feel comfortable leaving it on overnight. Probably the only trivial complaint is the manual/machine doesn't explain which fan icon means fast or slow.
I would consider Ausclimate for any similar products now as my no.1 go-to.
Awesome little dehumidifier. It blows out pretty cold air, regardless which setting it's on.. and it's also pretty loud. I sleep with earbuds as I'm a light sleeper, and it's still very loud at night in the bedroom. However, it's possible to get used to the noise Show details
I bought the unit for daughter’s two-bedroom apartment. It has significantly reduced their problem with condensation and mould. She feels the apartment is much more comfortable, and she can dry clothes indoors on those rainy winter days. Show details
Negative reviews
I decided to buy the larger one as I was impressed with my smaller model by Ausclimate. Thought it would be suitable for larger areas and keep using the smaller for bedrooms. I am disappointed that the larger models cord is quite shorter than the smaller model forcing me to buy a heavy duty extension cord. This is just penny pinching on Ausclimates behalf! Show details
Ordered a product (AC33932) that was later cancelled due to “stock discrepancy,” yet it still shows as available online. No alternative offered, just a cancellation and refund. Very poor handling and misleading availability. Not a reliable buying experience.
I purchased the unit based on this size however, the capacity of the water tank was much smaller and the size of the machine is much larger than the website indicates. I contacted the company requesting accurate information about the dimensions of the other units so that I could make an informative decision for a suitable replacement but they… Read more
refused to assist with this process and stopped responding. I’ve had to contact fair trading about the situation to see if I can at least get my money back. Don’t out yourself through the process of having to deal with this retailer’s horrible customer service.
Recent reviews
Have been using this for a week now and what a difference it has made to my home. I have used it in the Laundry, Linen cupboard, my bedroom and the back area which does not get a lot of sun. As I live in a cold climate, I can tell the difference it has made already, no more musty smell and it has removed a hell of a lot of moisture which I am… Read more
very pleased about, as I always worry about Mold. Highly recommend this compact 12L Dehumidifier, it is easy to use. Great value and fantastic product.
We have 2 cellars in our house which can get flooded when we have heavy rain. This dehumidifier filled 3 times with over 36 litres of water in its tank since we had a short burst of heavy rain a couple of weeks ago. A great investment Show details
Find out how Ausclimate Compressor Dehumidifiers Range compares to other Dehumidifiers
Know better, choose better.
Great little dehumidifier, pretty quiet and has worked like a dream in our bedrooms and bathroom, was amazed by the amount of water it collected in each room, the mildew that showed up due to cold rooms is now under control, Thank you to the staff who recommended the correct size for our house.
The Ausclimate 20L Smart Dehumidifier is perfect for the damp cold climate where I live. Prior, we had a lot of trouble keeping one end of the house warm due to humidity, and also had occasional mold issues. Since putting this device in our home, the house is far more comfortable. We find the container fills up most days, running it on eco auto… Read more
for about 12 hours each day. The smart feature also allows me to schedule it to turn on and off with Google Home, although it would be nice if it worked with Samsung SmartThings, which is more popular. My only criticism is that the smart features are disabled when child lock is on, meaning, if you have child lock on it won't turn on from the Ausclimate or Google Home app.
100% best purchase all year. Literally the most incredible device. Easy to use and has literally changed my life and home for the better. Its actually frightening how much moisture this thing collects.
Had a massive humidity and mould issue in our apartment. Have been running this thing non-stop since we got it and the humidity has lowered from ~83% to ~60%. Now our clothes are dry within a day inside, towels don't stay damp between showers and the windows are no longer dripping with condensation each morning. 10/10; did what it said it would do on the website and the change was nearly immediate.
We bought this on the recommendation of our daughter. What a difference it made after just a few days of operation. No more moisture on the windows in the morning, which should reduce the mould issue. Our rooms don’t have that ‘musty’ smell and the washing dries so much more quickly. Well built machine and very easy to use. Show details
This dehumidifier is great! I had no idea how much moisture it could pull from the air. It dries my clothes indoors in about 24 hours when they’re placed in front of it, and I’ve been amazed by how much water it collects. My friends had no idea how beneficial a dehumidifier is when drying clothes inside the house either. Definitely worth the… Read more
purchase! I’ve been drying clothes inside during winter for 12years and they always end up with a musty smell, so I really wish I’d bought one sooner!
Works very well for drying clothes indoors in anb average sized bedroom, setting it on humidity control mode keeps the home dry, makes for a quick heating home when the heaters come on. It doesn't leak when you empty out the water container, and the container comes with a lid. Overall, is a great product for about $250 with 4 year warranty. Show details
Great dehumidifier. Using it in the laundry to dry clothes inside. Speeds up the drying process enormously while preventing rest of the house getting damp issues. The app is handy also, can change settings remotely and alerts when the tank is full. Show details
Extra Information
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Hi Mel, We’re always here to help find a solution for our… Read more