243 reviews
Happy with the air purifier - the range of colours displayed provides a clear indication of the air quality. The kids are happy with it too as they have dust allergies.
Waste of money. I bought it to reduce pet hair. Long haired cat and short haired dog constantly shredding. This item does almost nothing to trap fur, even when placed where they spend most of their time. Save your money and electricity. Show details
Reviews with attachments
We have two one in each bedroom of our 2 bedroom apartment my sleep has improved significantly! Get one if you’re thinking about it. Show details
- +2
This Winix 360 is the best filter for pet owners – BLOWN AWAY. I live in the country so you would assume I have clean air. But the layout of my house means that the airflow is stagnant and doesnt clear out. Which is fine, but it means that odours and dust do linger and dont go away. I got two pigeons as pets and one of them prefers to stay indoors. So it prompted me to look for a good purifier… Read more
as they are (to no fault of their own) dusty birds. Its the particles that you dont see that come out of their fur which I wanted to avoid. Beautiful babies that I like to keep indoors when the weather is bad.
This Winix air purifier within minutes made my entire open plan living area (lounge, study, kitchen) incredibly breatheable and the clean air makes me feel more alert and energetic.
Its LITERALLY like night and day. Its quiet and so clean and the odors from when I cook in the kitchen are GONE. The color goes red when you cook and it gets busy clearing the odors away. I dont feel paranoid about pet fur etc Its so big but quiet and so affordable.
I had a breville air filter before which did absolutely nothing. And the price tag was huge when I got it. But I really wanted to explore other purifiers as my in-laws have them and it makes a difference when you get the right one.
I trust Korean brands and engineering for their quality and honesty in testing so I chose the Winix.
I am SOOO happy and wish to repurchase for family. I have more energy and less tired due to clean air which is great because I work from home some of the time. even my husband who was groaning that I keep spending money and was skeptical he admitted it made a huge difference.
Now I can hang out with my baby birds around the house with no worries at all. Everyone is so happy I just keep running it in the background and it does the job incredibly well
Thanks !!
Amazing reduction in Asthma / Allergies and Respiratory issues in less than a month!! – Our son has asthma and multiple allergies, and wife has Asthma and intermittent sinus infections. From multiple continuous days of being unwell and not sleeping, to a perfect nights sleep and actually less infections / flare ups. It’s been a game changer for us! Wife is definitely sleeping through the night and has had no Sinus infections since we… Read more · 1
purchased the purifiers. Our son is sleeping through the night, fully rested and no more sneezing episodes during the night! One in each bedroom and one downstairs in the rumpus / family room too. Honestly, the money we save on medication alone will make the ROI pay for itself in less than a year. The only complaint I can make is I wished we had known about these sooner!! We purchased 4 of these when on promo for $399 ($100 off each unit).
I put winix to the test , it’s seriously cleans air and helps you breath – I PUT WINIX 5 STAGE to the TEST and it 100% WORKING BETTER THEN EXPECTED . Purchased one unit for a very very large area that is a “lite” workshop office . First unit made a massive difference but I couldn’t help thinking the LED indicator was caused some placebo . So I purchase another unit because I was still 90% sure it made a difference . Let… Read more · 1
me tell you I have these 2 units operation about 10m about and the led “dust and pollution” indicator will work almost perfect sync with each other indicting they really do detect the level of pollution in the air well . I normally have to do the filters in the Aircon’s very often but now about 1/4 as often . Yes I have to change over the winix filters often but I am in a workshop making things and i blow the filters out with compressed air before replacement and honestly my health is worth more then a few filters ( winix wish you would do bulk packs ) . In anyone at winix reads this in version 2 please make it possible to disable the automatic sleep mode . While I think this is a awesome feature for most customers the fact the machine enters sleep mode when it senses no light is very up market , for me I want these cranking 24/7 lights on off ect . I’d recommend 2 small handles in the top of the main blow mold also as it will make more easy for old ladies to move around the house when they fall in love with this amazing product . If your very wealthy I’d recommend installing one in ever bedroom , lounge room , office and other space you spend time regularly .
As for health , well I can breath through my nose for the first time in years while at work . My doctor has said my lungs sounds have improved and honestly I get let irritated .
Indirect great effects -
less dust cleaning , cuts the general dust landing on shelf’s ect down massively
A lot lesss bugs in your home / usage areas , to me it seems to clean possible hard to detect food smells acts that attract bugs
Really really low power consumption, considering what the unit is doing I was surprised at how it only chews 50watt at peak I’m guess closers to 10-15 while on low
I normally am super skeptical and think this sorta things I’ll use for a week and question my decision , this is not that far . I can imagine if you have more serious health problems then me or have a low immune system this machine could change or save your life .
Your doing gods work winix but seriously pick up your advertisement i really had to go down the rabbit hole to find your product , and also if Bunnings can sell this unit for 350 so can you on your website :)
I have no association with winks but just want to help people like me really not sure if they should buy this or a similar device . Also spoken to friends and family similar devices are not even close to this , you really need this size to make a difference
Thank you – Great product air quality in my house has changed for the better No asthma attacked Show details
Latest follow-ups
- +1
Effective, Economical, and Efficient – Recommended - a good appliance. My wife is asthmatic and prone to hay fever, and both she and I are occasionally afflicted by allergic conjunctivitis, especially during Spring and any periods of high dust, smoke, or pollen levels. Her asthma was… Read more
particularly bad during the bushfires of 2 years ago, and still is during controlled bushfire burn offs. She has had to remain indoors at times and so we had been considering acquiring an air purifier for health reasons. Since we have had this appliance, there has been a noticeable improvement to the air quality in our home, and it is cleaner and fresher even now when the pollen count is high. There is a big reduction in surface dust, and my wife has not experienced asthma or hay fever since we acquired it. We have been using the WINIXZERO 360 5-Stage Air Purifier 24/7 for over 2 months. Although we don’t have pets, we have fixed the ‘Ultimate Pet Pre-Filter’ (which is provided) around the outside surface of the filter body. The filter body is a composite unit comprising a Fine Mesh Pre- Filter, a HEPA filter, and a Carbon Filter. The appliance weighs 4.7 Kg and is easily moved, so at night we place it in the main bedroom (about 18 squ. metres) shortly before bed. Once the lights go out it automatically goes into sleep mode and virtually works silently overnight. The Air Quality Indicator LED light is disabled, the fan speed automatically sets to minimum speed which is lower than 'Low' and is silent. When ‘Sleep Mode’ is active, PlasmaWave is disabled but it can be turned back on. At daylight the appliance will automatically revert to normal operation. Most of the time we have it placed in the main living area of the house – open plan kitchen/sun room/family room (about 120 squ. metres) and we leave it in Auto mode with Plasma Wave and Wi-Fi both activated. We have tried it on various fan speeds but after experimenting decided to leave it on ‘Auto’ mode 24/7.
It is recommended for use in rooms of about 100 sq mts in floor area, and to be placed in 450 mms of clear space and away from electronic devices. This is because it draws air from a 360-degree circumference, unlike some units that are placed against walls, and it can malfunction in close proximity to electronic devices. There is an ‘Air Quality Indicator’. The indicator shows one of four levels of air quality – Red (poor), Amber (fair), Green (average), and Blue (good). Our unit generally displays Blue with readings of less than 20 – see attached photo. When the unit is switched on it cycles through a display in the order of these indicators for less than a minute before settling into the normal operating mode. The Unit runs at 80 watts of power, and as we have a Smart Electricity Meter we have been able to monitor electricity consumption in real time. There is no discernible increase in consumption, and we have read that similar units operating 24/7 cost around $10 over 3 months, and we wouldn’t dispute that. On the issue of appliance cost it is important to factor in the cost of replacement filters. The filters for this appliance cost around $230, and from our research that is not unusual in good quality HEPA filters, and some are more expensive. WINIX recommends replacing the HEPA filter every 12 months, but that assumes operation 24/7 for 365 continuous days. If it’s turned off in the low allergy seasons the period for filter replacement will be longer. The unit has a display to advise when filter replacement is due. Filter cartridges can be acquired more cheaply by subscribing to the manufacturers offer to arrange delivery on annual schedule. This will be convenient for some people, but if the appliance is not used 24/7 for 365 days it may be better to not lock into pre- arranged deliveries. The Manufacturer recommends a gentle vacuuming to clean the filters periodically, and unlike some competitors the carbon and HEPA filters are not washable for re-using. It is claimed that the HEPA filter removes 99.999% of air borne particles including pollen, mould spores, dust, pet dander, microbes, and smoke. This assurance is consistent with claims made elsewhere for quality HEPA filters. The claims made for the carbon filter are also consistent with claims made for quality carbon filters elsewhere. We had a real-life experience when we put the carbon filter to the test by accidentally burning something in the oven and filled the kitchen with acrid smoke. The unit has an air quality sensor to measure the level of air pollution around the unit, and when this happened the LED ‘Air Quality Indicator’ glowed ‘Red’ instead of ‘Blue’ and displayed a numeric pollution level of 210 compared with the normal level of less than 20. The fan speed ramped up and the air purifier accelerated the rate at which we got rid of the smoke and its odour. It was effective. The same thing occurred after we had sprayed the kitchen benchtop with a chemical cleaner which has a pleasant odour. The unit detected the odour in the air and the fan speed ramped up until the odour was no longer detectable. The same thing occurred when we used an aerosol insect spray. The PlasmaWave is an interesting feature and the manufacturer claims that this might help reduce air borne bacteria, viruses, and odours. We’re not technically qualified to offer an opinion as to its effectiveness, but we did check the information at https://ausclimate.com.au/blogs/air-purifier-posts/what-is-winix-plasmawave to get an understanding of how it works. The WINIX Smart App (see attached photo) is easily paired to the unit and has controls over power setting as well as scheduling. The unit does not have a remote but that is not an issue for us as the App meets our requirements. We could not find the CADR (Clean Air Delivery Rate) for this unit so we don’t know how well it compares with expected standards. From our observations it does seem to be powerful and effective. We have found the unit to be easy to use, it performs very well, it’s quiet, and we are very satisfied with it. It has a 2-year manufacturer’s warranty. Recommended.
Follow-up · It's 2 years now that we've been using this appliance and we remain very pleased with it - we have bought a second one for use in another section of the house. Based on my experience a relative has bought 3 as he lives in a dusty area and his wife is asthmatic. The app offers information on current status of the filters and a reminder when… Read more
Does the job quietly and is easy to operate too Show details
Follow-up · Cleaning the front filter is easy and shows how much dust and dog hair is captured
Disappointing display – The WiFi on this can only be used with 2.4GHZ. The options for operating this unit do not light up at all. Unlike another brand you can't get these options to light up briefly so you can see the option you want. You have to shine a flashlight on it,… Read more
which is very awkward. The filter may be great quality but the control options display was not given much thought in the design process.
Follow-up · The app control is okay. It does purify well, especially when cooking odours are lingering. Noise wise it performs well unless you turn it up fully. I do like that you can dim the lights right down to not interfere with sleep.
Positive reviews
I love it! My daughter and I both have dust mite allergies and asthma. This machine gives me peace of mind. I put it on every night as we go to sleep and use the 1 or 4 hour timer. Can't hear anything. Show details
Great product makes a huge difference. Expecially when sleeping well worth the money
Find out how Winix Zero Range compares to other Air Purifiers
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Amazing product the stuffy & stale air were removed quickly & stayed clean after turning the device off for a few days. I turned it off as a test & the results were amazing. I highly recommend to anyone that enjoys clean fresh air especially asthma & hay fever sufferers. Show details
Negative reviews
I ordered the Winix Zero Plus Stage 5 from Ausclimate. WARNING: DO NOT ORDER FROM AUSCLIMATE!!!! Their phone number doesn't work and they won't respond to your email or online or Facebook enquiries. I received this item and it was missing the actual 24 page manual which is 24 pages long. Ausclimate's unboxing video shows that it comes with a user… Read more
manual 16 seconds in: https://www.youtube.com/watch?v=v2aUH3_s3kM. I've never had a major electrical item come without the manual. They won't respond to my enquiries about this via phone, email, Facebook, and online. I haven't used the unit so far. I'm not sure what to do. The box was also delivered with the label on the bottom of the box. Because of this, I doubt that I received an original item. I want to return it and get my money back. I haven't used the item. I've never seen such poor customer service. I really need an air purifier but I don't trust that I have received a new item and I don't trust this company any more. I want my payment in four cancelled and a refund as I will purchase it elsewhere.
This company is without doubt, the worst I have ever suffered. My review is not so much about the product but their incredibly rude and incompetent customer service team. And by team, I refer to at least 5 different staff members that were either unable or trained to offer a solution. Background. I ordered a packet of disposable pet filters, and… Read more
received a Winix 360 air purifier. The company was notified immediately and I was told my original order would be shipped and they would organise for the incorrect item to be collected the next day. I took a day off work as they required me to be here from 9am to 5pm for their courier. This did not happen. And then the show really began. When I called them again, I was told that my order would not be shipped until the incorrect unit was returned. Strangely enough, after 6 days, my original order arrived. They had Startrack call me twice to arrange me to stay home and wait for them again. Of course I refused based on their track record. Then I received a threatening email (see image attached) that they were going to charge my credit card if I did not get the unit back to them. And so I offered my reply (image also attached). Finally someone senior stepped in (potentially when they realised the unit they had sent me was $600) and asked me to leave the unit outside in my driveway for their courier to pick up on Friday. Apparently even someone senior made no difference as the unit still remains unsecured, uncovered and uninsured in our driveway. So to anyone who may be considering one of their products, do so at your own risk because I can assure you, their customer service is embarrassingly non existent.
Big unit! Quick to react to air quality changes. Good sleep mode – When I received the unit my first impression was that it was much bigger than I was expecting. Therefore it may be a struggle for someone living in a small apartment to have space for, however the physical size of it does point to the fact that this is a serious unit capable of pulling in a lot of nasty air pollutants. The set up process: Whilst… Read more
I am rather technologically capable, I still struggled to get the device to connect to my network despite following the instructions carefully. I spent an hour unboxing, reading instructions and familiarising myself with the buttons and features of the device. I then spent another hour alone attempting to get the device connected to my wifi after downloading the Winix App. After the initial struggle and repeating the process numerous times, I eventually got connected.
I cycled through some settings, where I noted that the turbo fan speed is incredibly fast and noisy but obviously draws in a lot. With the device in my large rumpus room, I set it to auto mode where I left it to do its magic. I left it here for a couple of days and checked in now and again to find the air quality was maintained at good.
After a few days I relocated it to my bedroom where it would stay. This room is used more and is in the centre of the house. When I began using it here, I noticed a difference in the air quality, now labelled as fair. I opened my window and left the device to run on auto. After some time, maybe a few hours I came back to see that the air quality had improved a lot and was now good to very good.
I love that the Winix is quick to react to changes in air quality. One time I noticed the fan speed pick up dramatically and checked to see that the air quality had dropped. I had my window slightly ajar and when I went outside I noticed the smell of smoke in the air from a neighbour burning off. A common observation I made was that often while cooking dinner on the gas stove the air quality would drop and the fan would pick up speed. One night, the Salmon for dinner burnt, creating a fair bit of smoke. The Winix immediately sensed this. The indicator ring turned red and the air quality dropped to poor. I also noticed that when anyone sprays aerosol deodorant in the same or nearby rooms, the Winix rapidly reacts in the same manner.
Prior to using the Winix, I would often wake up with a blocked nose. I was hopeful that maybe this would mean I would be waking up with clear airways although I still found my nose to be blocked and haven’t noticed a significant difference respiratory wise.
One thing I love best about the Winix is its sleep mode. I have a number of other household devices that I cannot run at night due to the noise and me being a light sleeper. I am pleased to say the sleep mode is incredibly quiet and I had no trouble sleeping with it on. Whilst I don’t physically feel any better or worse having used the Winix for a month now, I am happy to say that I will continue using it and my mind is at rest knowing the air quality is being monitored.
Recent reviews
I am so glad I purchased this air purifier. My breathing and sleep have improved immensely as my allergy symptoms have almost gone. I love coming home knowing my air is clean. It's so quiet that I can sleep easily with it running and it even has an automatic night mode. Show details
I previously bought one of these units about 5 years ago and it has been brilliant. The pet hair filter picks up everything and each time you clean the filters you are amazed by how much dust and hair it collects. My aircon guy also said it would be improving the quality of air going through the ac system. It also purifies cigarette smoke which is… Read more
great. The only issue with the old unit is that it is now getting noisy, sounds like a bearing noise. So I have now moved that unit to another room in the house and the new unit to our main lounge kitchen area. New unit is quiet as anything. Definitely recommend.
This product is amazing. I got smaller one for my daughter’s allergies and it really helps. So I got the big one for living room. I recently got very sick and didn’t know why so I moved this to my bedroom which had a moldy smell. Within one day my brain fog lifted and fatigue and so I can only assume it was this device cleaning up the air. So now… Read more
I am going to put one in all the bedrooms. It’s so quiet on sleep mode and I only use the plasma when someone gets virus and so far I haven’t caught anything when family sick - touch wood! I also notice when someone sprays perfume or cooks the light changes to red indicating air quality change which proved to me it is doing what it promises. I got mine from Harvey Norman as they are great if something goes wrong and can order filter replacements.
As a medical professional I was initially sceptical about this product, but with a cat at home, it made all the difference for my cat allergy. It covers quite a large area of the house, as it has several levels of speed. The air purifier can easily… Read more
run at night in sleep mode. The hayfever in spring is also ov er for my wife and myself. The other really major advantage is that of the carbon filter. In Perth we often suffer from planned burns smog. This irritates my aiways but at least I am now safe in the house with the purifier on. I do not use the built in ionizer after having gone through scientific literature about this. In short, the Winix was a life changer for our family. I had tried smaller ones (the small circular filters) before, but noticed no effects from it. I now bought the Winix for my children as well. Regretfully we need them and they work.
Follow-up · I was asked to write a follow up review with the specific questions if the light bothers me. The answer is no as I switch it off at night, also the frequency of changing the filters depends on how heavy the use is. My filters are replaced after 8-9 months and I vacuum it once a month. A special use was the other day to get rid of the vomited… Read more
Works brilliantly and as described. Well worth it. Highly recommended. Show details
Find out how Winix Zero Range compares to other Air Purifiers
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I have used this air filter for five years now. It's fantastic. It is powerful, effective and has plenty of operating options. I like the change of light colour (from red to orange to green to blue) to show how clean the air is. We have a large kitchen/dining/living area. This Winix filter quickly removes cooking odours if we need, and removes… Read more
plenty of cat hair and dust from the air. We also use it sometimes in our bedrooms for dust removal. In terms of company service, I recently asked AusClimate if they had a spare cover for the dust lens, as the lugs had broken off over years of use. They didn't have any as they said this rarely breaks, but then organised to send me one from South Korea at no cost. THAT is 'old-fashioned service', and is such a contrast to many companies who don't seem to care much about their customers. I am very happy with both the product and the service.
Great machine, easy to set up and has made a positive difference to our air quality Show details
It has been a great purchase. Works great and not too loud. The coloured indicator showing the current air quality is fantastic. Show details
The air smells so fresh and clean with the purifier. Love it
I've got a previous model of Winix Zero 4 stage air purifier that's over a year old and runs 24hrs a day with no issues, so I went to buy another at Costco, but they only sell this new C545 model instead. It comes in the box with 2 bonus filter sets so I thought it's a better bargain. Unfortunately it is not. The build quality on this new model… Read more
is not upto their usual standard. The filter motor only lasted 3 months before packing it in. I'm still waiting to hear back from Winix. It's been 3 months since it stopped working. I scanned product forums and discovered that this is a common problem with this model. Instead of recalling these defective units, Ausclimate have marked them down to sell them off. https://ausclimate.com.au/products/winix-true-hepa-4-stage-value-pack I am very disappointed in this unit and in their lack of response. I won't be buying a Winix brand ever again. Please avoid buying this particular C545 model.
Hi Peter, I’m the Product Manager for Winix Australia.… Read more (+3 replies)
Have not had it for long but seems to be operating well and meets expectations. Show details
Very happy. We purchased after all the rain we experienced in Qld. Having mildew and white mould in our bedroom. We also have a fluffy cat. For years my husband coughed all night and now he has stopped only after a few days of set up. I found the instructions a bit confusing but there are some great you tubes to watch on it. I notice it is cheaper at Bunnings tempted to get another one ! Show details
Regretful purchase. I bought 2 of these and have been so disspointed with the pre filter which falls off almost as soon as it's stuck in place. I have written to customer service regarding the issue and there is no solution, not to mention they don't reply for months/weeks. If you buy this, be prepared to have to duct tape on the pre filter. Aside… Read more
from this, the amount of lighting on the unit is crazy, so much for night mode which still has a continuous LED light displaying the entire time.
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