Ausgreen Solar
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Daylight Robbery took $500 deposit told us can get the batteries but when they actually came over they said the area is none compliant. We still waiting to be refunded. Take the matter to ombudsman and police. They not responding at all these guys are thieves. Show details
WARNING: Do not use. This company took my deposit, and ceased contact. The two mobile numbers that were in touch with me both were then turned off. Multiple calls to the generic call centre number always took a message but never called back. Multiple emails requesting a refund and no response within the 10 day cooling off period. This is a complete scam business. Do not provide details or pay a deposit.
Excellent communication from Start to Finish, Fast installation of the just released CQ6 Fox 54kw Battery System. Tradesman were courteous , clean and professional . Thanks Again to Ausgreen Solar! Show details
Reviews with attachments
I'am very happy with installation and feedback from suppliers and its working well. Show details
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Scammers – I had asked for a solar quote for which I received phone calls, text and emails with quotes very generously. After going through few quotes I decided to go with budget packages which i could offered and mistakenly transferred $100 to ausgreen solar. I called them and emailed them immediately but they made themselves invisible for two weeks now.… Read more
They do not pick the numbers they provided nor do they answers to email, the only number they pick up is 1300521072 but unfortunately they only note your name and number and thats all they can do. After going through their google reviews and ratings i know now they do indeed do a terrible job, no refund policy, probably recognise the number and emails and blocks them.
I’m not expecting to get my money back but hopefully people can make wise decision when they read the reviews.
Solar system – Ausgreen Solar install 6.5 kwh system. After the installation, my roof tiles were cracked. When I tried to get in contact with them, they refused to answer my calls and provide any help. I don't recommend this company at all. Show details
Bad service good product – Had installed a system 14/07/2020 winter but during summer the power switch keeps on failing down and not producing any power untill switch back on manually. Calling and texting doesn't help as nobody responds. The did not even give a invoice and electrician certification. As he said (mr Sohel/mr Sam) he is going to email them as soon I make the… Read more
payment But I made the payment and still waiting for it. Problem still not fixed
Go somewhere else.
Latest follow-ups
Two days ago, Ausgreen Solar finished a job for me, adding a 42 kW battery to my existing solar system. I am extremely pleased with the result of the work and want to express my appreciation with this review. Why I trusted Ausgreen Solar? In 2023,… Read more
they installed a solar PV system for me, and I had a positive experience with the company. They offered competitive prices (30% lower) with fair terms of payment. With a team of well-trained technicians, they started and completed the installation within a day. I also found the communication with them was always easy and respectful. Fast forward two years, and I wanted to add a battery to my solar system. I researched several battery installation companies and, of course, also contacted Ausgreen Solar. After intensive comparison, I decided to go with Ausgreen Solar again, and …they didn’t disappoint me. I got a battery installed at a good price, with high-quality workmanship and pleasant professional conduct. I would recommend the company without any hesitation.
Follow-up · The new battery FoxEss has worked smoothly with my 3-year-old solar system, also installed by Ausgreen Solar. We experienced significant cost savings in electricity and ...gas, because we now cook with electricity instead of gas. I am thinking of buying an electric vehicle to maximize the use of the battery. The battery performs reliably, at least until today.
Positive reviews
Great product and very satisfied with the installation and workmanship. Very competitive pricing. Got solar installed 10KW with 10Kw hybrid inverter and 41.93Kw battery. Amazing !!! Show details
I had a great experience with Ausgreen Solar from start to finish. Shohel was always helpful before and after the installations. I have installed solar panel last year and battery just yesterday. The entire process was very smooth and well organised. The installation was done professionally. The FOX ESS app is very user friendly and easy to use. I would recommend Ausgreen to anyone looking to install solar panels/battery. Show details
Ausgreen Solar were great! They took the time to explain in easy terms the benefits and cost savings to have solar panels Installed. They were able to show me several options which best suited my situation. I believe I paid for what I got. yes, they’re probably a delayed than normal but they gave me the best quality panels and were able to provide… Read more
30 years guarantee. The installation team worked effortlessly two days as my roof was not suitable for work, but they have completed the work in the timeframe promised.
Negative reviews
Very unprofessional communication. Unable to communicate clearly and professionally. Will jump around on specifications and will start swearing at you when you don't agree or go ahead with them
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I recently got 30kw battery with 8kw inverter. On 3rd day my inverter stopped working. Texted few times no calls no replies. I got an electrician to do it again. It has happened again today and no one picks up the call or answers back. Very Unprofessional and un reliable. Doggy people. Show details
STAY AWAY! – Stay away from this group of scammers. They took my deposit nearly three months ago and have come up with every excuse under the sun as to why they can't install yet... from the weather to the 'installer has urgently gone overseas'. Mostafa/Mohamad (yes it appears he has multiple names) called me daily during the sales process but now he won't… Read more
answer nor return my calls. The 1300 number goes to an answering service so you still won't get to speak to anyone at the company. I highly recommend you take note of the negative reviews here and stay away. I wish I had.
Recent reviews
Very professional team, competitive price and after installation service was excellent. Highly recommended Ausgreen solar . Saving electricity bills after having solar system
Quality workmanship and deliverd the job in timely manner! time to time they make call with us Starting to end . we are happy on there work . We save our money by using solar System
Highly recommended – I had a fantastic experience with Ausgreen Solar. Their team was professional, knowledgeable, and efficient throughout the entire process. The installation was quick, and I’ve already seen a noticeable reduction in my energy bills. They use high-quality equipment and were always available to answer any questions. Highly recommend their services for anyone looking to go Ausgreensolar Show details
Amazing, and I could not be more happier with the final outcome – Ausgreen and the team did everything for me. Mohammad was amazing, installing 44 solar panels, a Sungrow battery and bird mesh around all the panels. Everything is working great. I will not be paying anymore electricity bills and I am making about $100 a week. I could not be more happier with the price, final outcome and the professionalism from the team from Ausgreen. Thank you very much. Show details
Very friendly team and good work – It was easy to communicate with the workers; quote was reasonable; work was completed immediately, and the system has been working well without a problem. Show details
Very poor, Doggy – My solar have been done in January 2024, after that I haveing issue with the invater. Contact with Company and Person to responsible naver fixup the issue. I am paying pretty much same bill like before. Very frustrated. Show details
Excellent Service – The guys from Ausgreen solar installed my solar recently. They were excellent to say the least. They were professional and understanding. They have installed the system with in a week of contact. I would highly recommend them. Show details
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Dont use go elsewhere – Do not use this company been waiting 12 months to have my solar working properly since it was installed, they dont answer your calls or call you back. Show details
Highly recommended services! – Ausgreen Solar has done the solar installation in our house last week. In four hours, the job was done, quick and efficient teamwork! The team leader Michael was polite and knowledgeable, answered my questions and clarified things that I did not fully understand. Adem installed the Solis Cloud app on my iPhone, and spent time showing me how to use… Read more
it to monitor the power generating process. All members of the team have been very pleasant and tried their best to be helpful. I do not have anything else to say but praise Ausgreen Solar team for an exemplary and excellent job! I would spread the good words around in the Vietnamese community and recommend Ausgreen Solar to anyone who wants to get solar system installed in their place. Once again, thank you Ausgreen Solar for your good work!
Don't trust Ausgreen solar – Ausgreen took my money, and never installed my system. I have called them many times, but my calls go to an answering service, and no one ever returned my calls. Please don't ever trust them, or use them for your solar system needs. I will lodge a formal complaint to the authorities, and contact the media. I will not rest until I bring them down, so that no one else falls in their trap again.
A perfect job – From the first phone call to finished very easy. Cost of the install was very competitive. The date of install agreed and started on time. It couldnt been any easier. Also follow up phone calls a few days later then again about 2 weeks later. Service was good. Keep up the great PR work. Show details
Highly recommend the product – Thank you for your prompt response and installation of solar system in my house. Product works very well and Very happy with the product. Show details
Competitive price, quick installation -13.2kw with 10kw Sungrow inverter – Price was very competitive Install was quick and very efficient. Company also taken care of application with the energy company to update the Solar status and it was active within 2 business days. Installer did break few tiles on the roof which I was warned of. I had spares tile which they used replace. I had to call them back once to replace a… Read more
cracked tile which they have missed during their installation. Satisfied with their job and response. One advise- please ask installer to provide photo or video of roof to ensure all tiles are in great condition to reduce any roof leakage.
DO NOT USE THIS COMPANY – Absolute disaster, paid a deposit for 3 properties. They installed one, but did not finish the job and have not connected the invertor therefore no feed in. Dont return calls, promise they will be out to finish the job and never turn up. The landline number is only messages. Stephen is full of unkept promises. I strongly recommend you look… Read more
elsewhere. If you choose to still use you run the risk of loosing money and no shows. Am now leaving in the hands of Solicitors. DO NOT USE THIS COMPANY!!
Excellent Solar power installater – AusGreen Solar team has done an exemplary job of installing 6.6KW solar system at my double storey house in Austral. Sam was the salesperson who got in touch once I raised an enquiry. He provided the most economical quote for my desired configuration and beat the competition. Sam promised installation after 2-3 weeks of contract signing and… Read more
delivered on that promise.
The team that did the installation was very professional, efficient and did a great job. The electrician Sandeep was very responsive to all queries. Sam also proactvely updated my electricity provider about the solar installation very next day.
I will highly recommend AusGreen Solar to my friends as a very reliable service provider.
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