Has anyone had any success pursuing legal action against this company? I have read through the reviews, and it is quite concerning to see how many people appear to have had a very similar experience. The number of negative reviews certainly speaks for itself, and I find it difficult to understand how the positive reviews reflect what so many… Read more
customers are reporting.
I have been following my own path with this matter for 17 months and am now looking into what other legal avenues may be available.
I would really like to hear from anyone who has actually taken legal action against Aussie Made Sheds, and whether they had any success. Any information or advice would be appreciated.
Don't trust them. They're rip-off merchants. I've been waiting 15 months. They're scammers I've been given 10 different delivery dates and still nothing 15 months
This company is bullshit,they are not in my phone,or my emails,I have paid 24k and asked i need my refund,they want me on my phone.its been 5 months,stay away from this stupid people,now it looks I need legal,,,,so angry,all my cash is gone.....DO NOT CALL OR PAY,OR YOU WILL BE BUSTED.....
Reviews with attachments
amazing – We received our aussie made shed early 2022, lead times were suprising acturate, and we were a little worried to say the least after hearing so many stories of people receiving sheds months and months out from the other shed companies around. What amazed me most about our shed was the quality of its components, and i was impressed by the… Read more · 1
oversized posts and beams, and z purlins used throughout, whereas many competitors are still using cheap top-hat systems. A big thanks to Josh and team at Aussiemade sheds for all their help. much appreciated.
Aussie shed experience – We assembled the kit supplied by Aussie sheds in 2017, the kit was faultless not 1 hole needed to be elongated for assembly , drawings and instructions 100% clear .The structure of all framework and bracing is above the regular standard. Great company to deal with, if there were any issues these were resolved by a real person in Australia… Read more
instantly. I recommend this product as it has stood the test of time over the last 7 years and being less than 1km from the beach with no signs of corrosion, which is an indicator of the quality products this company supplies. Aussie sheds are currently quoting my new shed .
Aussie made sheds – I would highly recommend this company, the service from Josh at the start was a great experience, Chole was great responding to Any issues, Ryan was outstanding during the final stage ,from delivery, to check in if there were any issues with non supply , overall great service and great product. Show reply
- +1
Extremely negative – Original sales person was very good at thier job. We paid in full ($23920.50) in March and were told the kit would arrive in April. Contact person changed several times, countless messages were left on the answering machine and not once was a call returned. Email was mostly successful, though we were constantly lied to and promised time and time… Read more
again about the delivery date. The kit was finally delivered at the end of October. We count ourselves lucky after looking up the history of the owner of Ausiie Made Sheds. Didn't end there. One end of the shed has the posts too short and the sheets too short leaving a large gap at the bottom of the posts and the top of the side wall...
Hi Matt, Thanks for your review, we are sorry… Read more
- +7
Excellent shed – Purchased a 6x9 kit from Aussie Made Sheds. Delivery was within a couple of months and communication from Josh was excellent. The shed kit itself is of excellent quality and all parts arrived without issue. All parts of the kit were labeled and relatively easy to put together. I was skeptical to use this company after reading many bad reviews, but… Read more
my experience was completely positive and our new shed is exactly what we wanted. ⭐️⭐️⭐️⭐️⭐️ 5 stars, highly recommended
Latest follow-ups
Take your money and then doesn't put in manufacture when requested – I have a story not unlike others. Even with bad reviews I gave this company the benefit of the doubt as I presumed people learn from their mistakes but Aussie Made Sheds obviously don't. It appears they have got themselves into a bad circle of… Read more
judgement and can't get themselves out. All was good until shed had to go into production at the start of June. I had paid full amount in January but I decided to delay the job until then. Mid July (I remember where I was when I got that call) and I was told a delivery of 30th July. I thought that's good, its around the 8-10 week manufacture time they gave. It was around this time that I was told it will be manufactured in Pakenham VIC nearest to me. That date was obviously not adhered to so then I gave them a call. I was told "No one in this office called you and I don't know why you were told that date and it'll be delivered on the 15th. I presumed 15th August as then it'll be 10 weeks. The term is called 'gaslighting' now as to how they treated me. That date came and went. When I called about that I was told "I don't know why you thought 15th August it'll be delivered 15th September and that's definite". I said keep me updated. Office never answered their calls and callbacks were infrequent. Considering Aussie Sheds outsource the engineering and manufacture there's not much they do. At that time I started being told by Aussie Made Sheds that garage is ready and waiting on pa door, roller door and windows. Having thought about it I then called them back to get them to deliver the garage if ready as at least I can have a roof over my car. I started asking who the manufacturer was. I think they realised they made a mistake telling me early on that it was manufactured in Pakenham as they then denied it was being made in Pakenham. During late August/early September I started requesting more info and if the garage isn't actually made to provide a refund (refund requested a few times due to our conversations which I wasn't comfortable with). They swore it was going to be delivered on the 15th September. They blamed delay was with manufacturer and also said "they don't deal with customers, they don't want you approaching them to see why the hold up. We have it under control". haha Yeah right! I then got a BOM (Bill of Material) email on 11 September from Aussie Sheds that was from the manufacturer that said "garage in manufacture and you will get delivery date". Hmmm I though garage was already completed. The date on BOM was 5th September. The BOM states the manufacturer name - I did my research found a contact number and they gave the contact details of manufacturer in, guess where, Pakenham! I contacted them and they state "we never got the job until early September". They were disappointed that Aussie Sheds were blaming them for the hold-up and the fact that they deliberately held off my job for 3 months. I lodged a complaint with Fair Trading NSW and the VIC Ombudsman and will not stop until I see justice.
Got shed late September and quality is good although you need experienced installer not just some locals who think they can put it together!
There are absolutely no excuses for how I and others are being treated by Aussie Made Sheds. I am disgusted by the many lies I was told and the sick I felt when each date wasn't met and conversations told me something wasn't right. Shame on them. DO NOT use Aussie Made Sheds (head office in NSW).
Follow-up · I chose to install myself to save on installation costs. Instructions provided were generic and you need to know what you are doing and how the shed is meant to look, as it was so easy to get sections wrong. Customer service is conflicted. They are nice when designing your shed with the deposit. They then demand full payment to lock in production… Read more
Hi Alice, Thanks for your very detailed and in… Read more (+2 replies)
$$$ Be aware People $$$ – Would not recommend Aussie Made Sheds at all to anyone. Promise you everything is so eazy with use. Whot a joke. Once paid the deposit every thing was down hill. $$$$ Cost me to learn a lesson .
Follow-up · Still nothing with them. No refund no nothing. Pack off liers be careful people
Hi Andrew, You paid a deposit 10% and then… Read more (+2 replies)
I feel completely scammed by this company. They promise a 12-week turnaround, yet it is now nearly 6 months later and I still have no shed. The delivery date keeps changing with no clear communication or accountability. To make matters worse, they… Read more
take the full payment upfront, so I am out of pocket with nothing to show for it. The whole experience is stressful, frustrating, and deeply disappointing. I would strongly advise others to avoid this company.
Follow-up · The complaint was escalated to Fair Trading. Once the product was delivered and arrived with missing pieces, the company failed to communicate with us any further.
Hi Emily, We Appreciate your review and… Read more (+1 reply)
Positive reviews
We found this company to be on point....the communication was quick, all materials arrived on time and when we found a few items missing, the follow up was 100%...missing pieces were delivered very promptly. Very satisfied customers...thank you. Show reply
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My shed looks great and the quality is excellent. There were some short delays in delivery, but I was impressed with how the team handled it. They were proactive in keeping me updated and always friendly and helpful. Definitely recommend them! Show reply
WHERE TO START! I have had an amazing time, I’ve purchased a few sheds in my years, however this one is the best quality yet. I originally was going to build the shed myself, but due to the busyness of myself, I reached out to the team to see if they could help, within 24 hours I had Two builder and concrete’s to choose from, which called both… Read more · 1
of them up, fortunately the me of the builders did both build and concrete.
Thankyou to the incredible team, even though I said I was going to do everything they supported me when I changed my mind. Well done couldn’t be happier.
Negative reviews
Please stay away. They do not have a license to trade in NSW or in QLD. They will not provide you with a building contract. I have burned $6k in deposits and now they are ghosting me. Why didn't i read reviews. I am putting in complaints to the QBCC and NSW building commission and Fair Trade NSW. I have also flagged their accounts with… Read more
my bank as scam accounts. There is apparently already an investigation ongoing with fair trade. Why to our systems allow these people to continue to trade
Extremely disappointing experience. I paid Shed Extras Australia $815 and received neither the product nor a refund. Despite repeated calls and emails, I received no meaningful response until NSW Fair Trading became involved. Even then, there was no apparent willingness to locate or return my money. I was given conflicting explanations about what… Read more
had happened to my payment. Months later, I still have neither the product nor my money and am now awaiting a hearing with the NSW Civil and Administrative Tribunal (NCAT) to resolve the matter.
Consumers should also be aware that Shed Extras Australia and Aussie Made Sheds advertise the same customer contact phone number, 1300 732 588, on their respective websites, and the businesses promote/refer customers to each other online.
Based on my experience, I would not recommend dealing with Shed Extras Australia.
Hi Luisa, Firstly we did not recieve any money… Read more (+1 reply)
Aussie made sheds is a absolute joke of a company, paid them back in September of 2025 for 2 sheds, dealt with [Name Removed] first, was a w#nker of a human belittled me multiple times making me out to be st^pid, after so many phone calls, emails excuses nothing was done, then started dealing with [Name Removed], promised the world this guy but… Read more
is just a full of trash as the last, i admit i changed engineering beginning of the year due to soil reports changes, continued to say they only take a couple of weeks to be made, called all metrolls and bluescope and no order for my sheds, months later still no sheds or no refund after multiple emails and letters of demand from my lawyers. Do not go near this trash show of a company they will rip you off. Pathetic and gutless excuse for humans. Karmas real and its coming.
Recent reviews
⚠️ Warning to others considering Aussie Made Sheds ⚠️ I wanted to share my experience so others can make an informed decision before paying money upfront. After making payment to Aussie Made Sheds, the communication has been extremely poor. I have had to continually chase for updates and have still not been provided with clear answers or… Read more
confirmed dates on when my shed will actually be manufactured.
When a business requests upfront payments, customers deserve transparency, realistic timelines, and regular communication — especially when a significant amount of money has been paid.
The most frustrating part has been the lack of clear information after payment was received, ongoing delays, and difficulty getting a confirmed resolution or refund timeframe.
My advice to anyone looking at purchasing a shed: ✔️ Do your research first ✔️ Get all manufacturing and delivery dates confirmed in writing before paying ✔️ Understand the refund process before handing over money ✔️ Keep every email, invoice, and message
I genuinely hope this gets resolved, but I believe others should be aware of my experience before committing their money.
Hi ? If this is real review please use your… Read more
Beware, We are also still waiting on goods/services we paid for. A deposit was paid over 8 months ago, yet we have not received the complete permit drawings required to proceed. Critical information, including gutter and downpipe details requested by our surveyor, remains outstanding. Repeated attempts to resolve the issue with Aussie Made Sheds… Read more
have resulted in little progress, causing significant delays to our project. We are simply asking for the completed documentation that was promised and paid for.
Feeling like I’ve been ripped off to the tune of $6,500 for a shed that has never been delivered and no one responds to calls or emails. DO NOT USE THIS COMPANY
Where do I start paid for a shed in full was told a date never happened no calls for updates when I rang to find out what was going on was told it was going to be longer wait time now 6 months on I cancelled the job and agreed to a refund of not the full amount just them gone and was told the refund would be 14 days and still nothing been… Read more
trying to call them no answer this company is totally a disgrace
Now seeing my solicitor and calling the ACCC
Than after thats done i will sort this out my way and thats a promise no one lies or ripps my money from me And tells me crap this crap company will learn the hard way
Find out how Aussie Made Sheds compares to other Shed Shops
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DO NOT DEAL WITH THIS COMPANY. The sales team are great at first until they have your full payment then its next to impossible to get any information about your proposed shed. They promise you something new every time you speak with them. They won't answer your questions honestly in regards to the construction of your shed or the delivery date.… Read more
Asking them for the address of their office, they were evasive and gave me the address of either a Toy Shop or a Real Estate Office, after ringing the business's they both said they'd never heard of Aussie Sheds office being there. Luckily one of the ladies said they were actually going to ring Aussie Sheds in regards to having a shed built, but not after I spoke with her!!!!!!
Hi Shayne, If you can please contact customerservice@aussiemadesheds.com.au we would… Read more (+1 reply)
Steer clear from Aussie Made Sheds. My two sheds 18x10 and 11x6 have been paid for in full since March 2025 (50k). July 4th Aussie Made Sheds was told to go ahead with production via phone and text message, which I was told an expected delivery date of “mid September”. This message was apparently not passed on within their own team leaving my… Read more
sheds on hold. (I believe that’s a lie) It’s been 4 weeks speaking with customer service and I still can’t get a production date let alone a delivery date. I’ve also spoken to their supplier (Metroll) who have stated it’s 4 business days in production of Perlins and 1 day on sheeting. It’s a shame Aussie Made Sheds is happy to take customers money but won’t deliver their products. I’ve read Aussie Made Sheds responses to other negative reviews here. Customer service is almost impossible to get a hold of with days waiting for call backs or returned emails Note - Aussie Made Sheds have now blocked me on their Facebook page and deleted my comment from their post.
Zero stars , my experience is pretty much every other reviews experience, lies, fraud, no communication, more lieS month and months to get it deleveried, o more lies and lies
Who are you Hertz?? Please email customerservice@aussiemadesheds.com.au we delivery… Read more
I ordered and paid for a shed in mid June 2025. Prior to payment, I asked the delivery time and was told 6-8 weeks, and the sales man ([Name Removed]) went away and confirmed that was accurate and delivery should be around the 18 August and it "would be confirmed within a week of delivery". As that date arrived, I managed to get hold of… Read more
someone and was told it was early October, which was going to be hugely inconvenient as it was for stock and the builder had been booked. They were going to try bring it forward, but nothing happened and gave the excuse about the large beams only being rolled every 4 weeks.
Early October we received an email wishing us every happiness and now delivery would be end of November. I can leave messages, but nobody will come back to me with reasoning and I have little confidence I will be able to have it built before the end of summer.
I have had to buy a 40ft container and pay cartage and have cancelled a holiday due to storage issues I need to be around to resolve.
I have no idea if they have even submitted the shed for production and I have no way of finding out - I must trust a company that have given me every reason to not trust them.
HI Brian, Appreciate your review however, as… Read more
Aussie Made Sheds We booked and paid to Aussie Made Sheds for our shed over two months ago and were informed it would be delivered to Hervey Bay on September 15th. We then arranged the shed installation on September 20th as well as driveway concreting to be laid early October to prevent damage during delivery and installation. Every time we… Read more
call, we receive different information and never a clear answer. This is a stark contrast to the positive experience we had before making the payment.
Could someone of Aussie Made Sheds please let us know the exact delivery date for our shed? Thank you.
Review for Aussie Made Sheds If I could give zero stars, I would. This was not a small purchase – we spent $39,000 of our own money with Aussie Made Sheds, and the experience has been nothing short of a nightmare. From the very start, we were promised that they would handle the entire shed build – permits, concreter, and builders – which was the… Read more
main reason we chose them. For us, it made sense to deal with one company who could take care of everything.
We should have realised something was wrong when only two days after paying in full (when it should have only been a 10% deposit), we were suddenly told there had been a “miscommunication” and that they don’t organise any of that because they are “only a kit supplier.” This was the complete opposite of what we were told by Josh, their sales representative, and by then they already had our money.
Instead of taking responsibility, they gave me a list of 5 builders. Out of those:
3 phone numbers didn’t even work,
1 builder hadn’t built sheds in over 5 years,
and the 5th never got back to us.
Months later, they tried to pass me onto yet another builder. Originally, they promised the shed build would cost $15–16k, but every quote I’ve received since has come back at $40,000+, completely blowing out the costs. The most recent builder they lined up took 3 weeks just to return a call, promised to send a quote, and still hasn’t sent anything. This whole ordeal has now dragged on for over 3 months.
The customer service is disgraceful. Phone calls are consistently hung up on, ignored, or only answered if you call from a private number. Emails are rarely replied to, and when they are, it’s just more excuses. To make it worse, the company outright denies ever hanging up or ignoring calls, yet I have video evidence proving my calls were hung up on and left to ring out.
Most of our dealings have been with Ryan, the receptionist, who continually denies ignoring calls or failing to reply to emails – even though that has been our exact experience, time and time again.
Aussie Made Sheds have proven they have absolutely no clue what they are doing. They’ve taken nearly $40k of our money, gone back on everything they promised, and left us with nothing but stress, wasted time, and financial loss.
Save yourself the money and heartache – avoid this company at all costs.
Hi Taylor, Thanks for your "Product Review."… Read more (+1 reply)
I used Aussie made sheds because the salesman promised 8 week delivery, worst case 10 weeks, the shed was paid for in full 17/2/25 it is now 27/8/25 so well over six months now and I don’t have the shed kit still. I am a builder and I poured my own slab and plan to erect the shed myself so I only needed a kit, 14x6 nothing crazy or out of the… Read more
ordinary.
Every single person I have spoke to in this company has lied and been completely unhelpful all the way through, I can’t comment on the quality of the shed kit because I still haven’t received but I would never use this company again
Update on this review, the shed was promised on the 21/8/25 but didn’t arrive for another two weeks… Read more
Ordered shed paid upfront. Gave me a delivery date and now 7 months latter I’ve had two delivery dates and still no shed. They don’t answer their phone or emails and give you nothing on why the delay!! Do not use this business not worth the hassle.
HI Hamish, Appreciate your frustrations, we can… Read more
Ordered and paid for my shed in January had 4 delivery dates final one being August, still no delivery no communication. DO NOT USE THEY ARE LIARS AND SCAMMERS!!!
Hi Jacqui, We would love to help out, However… Read more (+3 replies)