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332 reviews
5  Jeff  · Handled everything Start to Finish for an amazing outcome. Well done Totalspan
5  Keith  · Great job done on time I recommend Totalspan Cairns to any prospective shed buyer.
5  Clinton Ryan  · Fantastic job by the team no hassles and shed looks amazing
5  Ashley  · This is our second time using Totalspan awesome to deal with and done a fantastic job with our shed
5  Stewart johnston  · Very happy with Totalspan Ballarat . Very professional and easy to work with . Liked that we had to pay in in stallments
5  Janette G.  · Total Span Warragul were very professional, easy to deal with went above and beyond when we had issues with our local council. Thankyou
Tricia J.
Tricia J.
 

Fantastic experience from start to finish! The team from Total Span Rockhampton, Darcy and Anna, were friendly, knowledgeable, and communicated with me throughout the entire process. The shed looks amazing and is built to a very high standard. They delivered exactly what they promised and completed the work efficiently. It's refreshing to find a… Read more ·  1

company that genuinely cares about customer satisfaction. I wouldn't hesitate to recommend them to family and friends.

Macleay Island RFB
Macleay Island RFB QLD 2 posts
 

From the initial contact service from Totalspan Capalaba was exceptional. We are really happy with the shed and the installation by Total Span Installers. Our request for a non standard roller door was easily sorted, just like the whole process. Our modifications were handled without any fuss, council plans, transportation from the mainland, the… Read more ·  1

whole lot sorted easily and quickly. Nothing was a bother. The staff are fantastic, Flynn, Joanne, Prue and the whole installation crew. We looked to 3 mainland shed builders, responses were vague and no installers available except the google list they supplied, installers from all over the country. There was huge level of comfort in having "their installers" they know Totalspan's kits and are familiar with the products. Top job, couldn't be happier, happily recommend to anyone.

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Jack
Jack
 

Thankyou to Scott from Totalspan Toowoomba for our Shed/Caravanport. He was extremely helpful from the start as we were not sure exactly what we wanted. We talked through layouts, plans, colours, etc, and the project turned out as planned. We now have a 9m x 4,5m Caravanport, attached to a 4.5m x 4.5m Shed. it is the perfect size for our van and… Read more ·  1

gives us that storage area at the rear. Scott kept us informed along the way with the plans, council approval, when the kit was being delivered, concrete poured, then Shed/Caravanport erected. To finish it off the crew who erected the project cleaned up the site completely when finished, not one screw/bolt or piece of rubbish on the ground. We would definitely use Totalspan Toowoomba again and highly recommend them to anybody.

Reviews with attachments

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Katrina A.
Katrina A. New South Wales
 

DO NOT USE!!! Total span Newcastle. After being lied to about delivery date being six weeks and us chasing down their direct suppliers, to find out there was no intention of them having it out for at least 12,After multiple calls to Alex in regards to. Furthermore, the delivery that came on the Metroll truck that cause significant damage to the… Read more

Access road in which we are now looking like going to court to recover the cost of damages. As a business and business owner I would not recommend either.

TotalSpan
TotalSpan    

Hi Katrina, We’re disappointed to read your review and… Read more

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Brian
Brian 2 posts
   Fair Incentive

I would like to thank Darren and the team at Total Span. Darren went above and beyond in the design phase of my shed, there was never a problem with the many questions and alterations I had. They completed the whole process in a timely manner from design, permits, concrete and completion. One stop shop from design to completion. Cheers. Brian. Show reply

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info
info VIC
   Verified

Totalspan Mornington built a well-designed machinery shed for our business. Adrian spent time understanding what we required and came up with the right design. The shed kit went up smoothly and we were very impressed with the amount of bracing in the design since we have a windy location. Each contractor used (installers, electrical, concrete,… Read more ·  1

plumbing, painters) was first class. I would recommend Totalspan Mornington to anyone considering a quality shed.

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David
David QLD 4 posts
 

Was very happy with total span from start to finish and would highly recomend, my job was not straight forward at my boyland acreage but total span staff got it done cheers dave Show details ·  1

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Graham D.
Graham D. QLD
   Verified

I had Totalspan Cairns build a large shed and they handled all the steps in the process for me, from building permit, council permits and the construction from slab to finished shed. From Darren at the office to Matty and his crew at the worksite the construction was completed in excellent and professional way and I would highly recommend Totalspan Cairns to build your next shed. Show details ·  1

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Sharon H.
Sharon H.
   Verified

We have had two sheds now constructed by Totalspan and were very impressed by their professionalism, coordination and execution by the Company. The tradesmen on site were extremely polite and we couldn’t fault their work ethic and efficient timing and results. We have no hesitation in recommending Totalspan to many acquaintances. The team from the top down are excellent. J Absolon and S Harm Show details ·  1

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Kim B.
Kim B. QLD
   Verified

Scott & Gemma of Toowoomba were fantastic to deal with and kept us in the loop at every stage. They made sure the shed was built to the highest standard and completed on time and to our budget. A great honest team and perfectly finished shed. We are more than happy with the whole procedure. Show details ·  1

Latest follow-ups

colin w.
colin w. QLD
 

Perfect – Liz at Totalspan made the process easy ..after contacting Liz about a Garage/shed she helped me create what I wanted and needed. Liz did not bombard with silly Emails she would just touch base every now and then ( not like other shed companies… Read more ·  1

offering free toilet paper etc). The ordering process was easy as well as payment , delivery was spot on . Paperwork/ specs design was excellent. The shed itself was of a high class package very well for protection. Plenty of ancillaries ie screws bolts etc. From start to finish this project was made so easy by Liz and her crew at Totalspan considering that the project was but on hold as the wife decided she wanted a new kitchen first but the Totalspan crew understood. Will 100% recommend these guys

 Follow-up  · Original review stands Shed i got still looks new , i had a couple of calls from totalspan after the shed was delivered, to see if it was all their and undamaged. Which it was

Rosemary Moller
Rosemary Moller QLD 2 posts
 

Had the pleasure of working with the Caboolture branch building my garage/shed. Patrick was happy to go through everything with me patiently to ensure I was 100% going to be happy with the finished product. We met numerous times at my house to… Read more ·  1

discuss things. Shed was done quicker than expected and suits my needs perfectly! No regrets choosing Totalspan

 Follow-up  · Build got started earlier than estimated and built quicker than I thought. I was very impatiently waiting for the shed, then it was here earlier than expected! At the start of the process Patrick showed me examples of what I could put in the space and allowed me to change things to suit me. I think he went 'back to the drawing board' three or four… Read more

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Positive reviews

Wendy
Wendy 2 posts
 

Excellent service from Darren and his team at the Ballarat site from start to finish. We were given a fixed price from permit to finished build, excellent communication all throughout the process. I would highly recommend this business if you are looking for a shed, no problem in giving a 5star review Show details ·  1

Deb
Deb
 

Having just moved to Ballarat and needing an additional garage, we used Totalspan as they were recommended to us. From the very start of the process from design, permits and installation the process was easy and seamless. Everyone at Totalspan Ballarat were helpful and courteous to deal with. We would highly recommend them to anyone who requires a shed/garage. Show details ·  1

Ray V.
Ray V. VIC
 

Would not hesitate recommending Totalspan Warragul. They were fantastic to deal with from the very first phone call to the installation of the carport. Stuart came out a number of times to ensure I was going to be happy with what I wanted. He kept in constant contact with me during the permit process. The office team were always on the ball… Read more ·  1

and also assisted me where they could. The installers (Gippy Sheds), were very professional, informed me on how they intended to do the installation and kept the work site tidy at all times. They completed the installation within a day and a half. My neighbor also had a shed built by Totalspan approximately 5 years ago and had the same things to say. Ray

Negative reviews

Patricia Roy-Smith
Patricia Roy-Smith 6 posts
 

Do not use the builder for Total span Hobart. Never turns up when he says he will, does not contact you to say he can't make it and takes your money and doesn't complete the job . If you go with these guys get your own builder. Total span head office have been very good.

 Follow-up  · Do not use All about sheds Tasmania he was attached to Total span but I believe he is no longer. He takes your money for the build and never does the work. He always had some excuse, car broke down, family issues, workers sick and the list goes on. I ended up getting a very good builder so the job is now complete. It has been going on since July. Totalspan are brilliant.

TotalSpan
TotalSpan    

Thank you for taking the time to share your feedback.… Read more (+1 reply)

Jeremy
Jeremy QLD
 

Absolutely the Worst Company We Have Ever Dealt With Total Span Mackay (also trading as Sheds of Australia) is hands down the most unprofessional, dishonest, and disgraceful business we’ve ever come across. From start to finish, their customer service was non-existent. The owners, never once came out to inspect the work. When issues were raised,… Read more

they were rude, dismissive, and constantly blamed everyone else for their shocking build quality instead of taking any responsibility.

The workmanship itself was horrendous, so bad that the entire shed had to be torn down and rebuilt. What should have been a straightforward project ended up dragging on just over a year. In the meantime, they left our yard an absolute mess: rubbish, offcuts, and screws just thrown into the grass, creating hazards for our kids and pets. Zero care, zero respect.

And to top it off, one owner proved himself to be an individual who hides behind excuses instead of facing customers.

This company also has a history of penalties and infringements with the QBCC. Don’t take our word for it, check their licence numbers with QBCC and see for yourself. There was no attempt at rectifying any of our 43 issues until we contacted QBCC. That’s when the blame game started.

I have plenty of photos of the mess and the poor workmanship if anyone wants proof.

DO NOT USE THIS COMPANY. Save yourself the stress, money, and frustration, there are far better builders in Mackay who actually take pride in their work and respect their customers.

TotalSpan
TotalSpan    

We’re very sorry to hear about the experience you had… Read more

Natasha S.
Natasha S. QLD
 

AVOID TOTAL SPAN IPSWICH – I paid a deposit to Total Span Ipswich back in May with the understanding that my shed would be completed no later than October. It’s now mid-November, and there’s still no shed. I’ve had to repeatedly chase up Total Span for updates, and communication has been severely lacking throughout the entire process. It took two different concrete… Read more

contractors just to get the slab laid, which significantly delayed the project. To make matters worse, parts of the shed have been sitting on my front lawn for over three months now, creating an eyesore and adding to the frustration.

I’m extremely disappointed with the lack of reliability and professionalism shown by Total Span Ipswich. Based on my experience, I would not recommend their services to anyone looking for a timely and hassle-free shed installation.

TotalSpan
TotalSpan    

Hi Natasha, Thank you for taking the time to share… Read more

Recent reviews

Isaac
Isaac
   Fair Incentive

Regarding Totalspan Capalaba: Quality product. Quality workmanship. Organised planning from preparation to certification including council. All encompassing service including earthmoving and concreting. Very responsive. Show details ·  1

Penelope Lilford
Penelope Lilford QLD 2 posts
 

Scott was helpful in input to design and pushing through council. He provided useful suggestions for ancillary subcontractors (earthworks, plumbing, electrical). The quality of the built was as expected - good. Show reply

Elise
Elise VIC
 

The team in Ballarat were outstanding. They were professional and friendly, communicating at each step of the process from dealing with council permits to the build. We can’t recommend them highly enough. Thanks everyone for your dedication to providing an excellent customer experience Show details ·  1

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John
John
   Fair Incentive

Nothing but positive comments from start to finish. The design was a somewhat out of the ordinary to match the metal profile on an architect designed house. Overhanging eves, inline portals on half height block walls on one side to save space and build into hill side, contemporary metal profiles etc. Nothing was to much trouble for the contractor they arranged to complete the build. Very satisfied. John Show reply

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charles.connor28
charles.connor28 TAS 2 posts
 Published  · Edited   Verified

Had issues with our contractor for our job not turning up and doing a shoddy job. Phoned Totalspan Australia main office and spoke with [Name Removed] who was nothing but rude and unhelpful. They claim to have no responsibility for the build despite the contractor being Totalspan representative. Seems you buy the kit and anyone could do the build,… Read more

whether they are suitably qualified or not. I have never dealt with such a terrible company and cannot recommend them to anyone. Had to finish the job myself with help.

TotalSpan
TotalSpan    

Thank you for taking the time to share your feedback.… Read more

Jubert L.
Jubert L. QLD
 

We moved from NSW to Queensland in July, and timing was crucial. TotalSpan Jimboomba fulfilled all my requirements after I contacted the team via email regarding the deadline and shed design. I would recommend the Totalspan Jimboomba team to anyone. Show reply

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Dominic R.
Dominic R. QLD
   Fair Incentive  Verified

Patrick & the Team at Totalspan Strathpine were A1 to deal with......especially given all my changes & requests. We designed a shed in the lifestyle range that we wanted to be in keeping with the house but also tick the boxes of what we wanted it to be. We designed it with 3 bays which we will divide with stud walls internally, Glass sliding door… Read more

to access bay 1 - A Teenagers retreat, bay 2 with an internal wall and cavity slider with a window for a small gym, and bay 3 with a hidden roller door at the back to access the workshop. Couldn't be happier and cant wait get power out there and start the fit out.

Thanks Totalspan!

phelan698
phelan698 Queensland
   Fair Incentive

We have just had our shed built by Totalspan Strathpine. Our shed looks fantastic and the quality of the shed looks strong and durable. The install of our shed went really smoothly and a job very well done. Patrick and Jaques were also absolutely wonderful to deal with. Both of them where extremely professional and constantly updated us throughout… Read more ·  1

the whole process. They were also very considerate in meeting our needs. Patrick was very experienced and gave us really relevant advice along the way. Could not recommend enough. These guys were the best shed building experience we have had. (3rd time building a shed).

David Robinson
David Robinson NSW 2 posts
   Verified

We used Totalspan for the first time - our shed was 6m high so wasn't an easy put together - both Jim and Colin did a remarkable job despite the weather - Akshay did a brilliant job in both designing and supervising all aspects of the construction - we would highly recommend this team to anyone - definitely 10/10 - David Robinson Show details ·  1

Greg
Greg QLD
   Fair Incentive

The level of service and the quality outcome of the project Totalspan did for us from the beginning of the process with a site visit to measure and quote on the job, through the approvals process, and to the end of the installation was seamless and exceptional. The communication with Prue was seamless and I have no hesitation recommending Totalspan. Show details ·  1

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Hayden R.
Hayden R. QLD
   Fair Incentive

Great product quality with my recent shed build - happy with the final outcome and was easy to customise to my needs. 6x7 shed with 3x7 awning. Highly recommend! Show details ·  1

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