Dodgy and arrogant
Both of my cars have been comprehensively insured with Australia Post for five years or so. Made on claim in March 2020 where it was deemed to be our fault - paid excess and got my car fixed. Just last week received my renewal notice and insurance on both cars went up. One car by around $400 a year and another car by $250 or so. I rand to find out why when I have rating 1 why my premium increased so much. The representative of the company gave me general excuses like global warming and other factors. When I pressed she got very upset and to...ld me "this is an offer from us, you can go somewhere if you do not like". Arrogance at its best. What can I say Australia Post you are one of a kind in transparency, customer services and customer loyalty.
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