976 reviews
Formerly trading as Australian Credit Lawyers.
AI reviews summary
The feedback for Australian Credit Solutions is overwhelmingly positive, with users consistently reporting successful outcomes in credit repair. The service is characterised by high levels of professionalism, frequent communication, and a supportive, stress-free process. While the vast majority of clients are satisfied, a small number of reports highlight concerns regarding billing transparency and the pressure to provide positive reviews before cases are resolved.
Pros
- Effective Results: Users frequently report successful outcomes, specifically the removal of defaults, late repayment listings, and credit inquiries, often resulting in improved credit scores.
- Exceptional Communication: The team is praised for providing regular updates, daily check-ins, and clear explanations of complex financial processes, ensuring clients feel informed at every stage.
- Speed of Service: Multiple reviewers noted surprisingly fast turnarounds, with some specific credit listings being resolved in as little as one week or even 24 hours.
- Supportive Staff: Individual consultants (notably Vanessa, Angelie, Sherlyn, and Sheina) are highlighted for their patience, empathy, and ability to make a stressful situation feel manageable.
Cons
- Aggressive Review Solicitation: There are reports of the company requesting five-star reviews or asking to post reviews on a client's behalf before the credit issues have been fully resolved.
- Billing and Fee Disputes: A recurring concern involves unexpected requests for additional payments to continue services, coupled with threats of further credit defaults if ongoing fees are not maintained.
- Lack of Progress for Some: While rare in this dataset, some users reported paying significant fees over several months without seeing any tangible changes to their credit files.
Verdict
Australian Credit Solutions appears to be a highly effective service for most users, particularly those looking to remove specific negative listings from their credit reports. However, prospective clients should be mindful of the company's fee structure and ensure they are comfortable with the progress of their case before providing feedback or committing to additional payments.
Sheina was great, and the whole Australian Credit Solutions (ACS) team was fantastic. Everyone was professional, helpful, and efficient throughout the process. The service was quick, communication was excellent, and the team made everything easy to understand. I highly recommend ACS to anyone looking for help with their credit situation. Thank you, Sheina and the entire ACS team, for your outstanding support! Show details · 1
The team is very helpful, professional, and responsive. I'm especially grateful for the excellent service provided by Mhaye. She was knowledgeable, supportive, and kept me informed throughout the process. I'm very happy with the service and would highly recommend them to anyone looking for assistance. Thank you for your outstanding support! Show details
Reviews with attachments
Do yourself a favour – Australian Credit Solutions are the Good People you need to talk to when you need Good Solutions for your Credit Rating. Bless Them All Show details · 1
Excellent work – I am very happy with the outcome my Enquiries has been remove and as well my default Show details · 1
Successfully removed another invalid inquiry – It’s really possible to repair the credit. amazing!!! Thanks you Reyna and Angelie for working on my file and successfully removing another hard inquiry. It’s not even one month I signed up with you Show details · 1
Sev my case officer. She is Jesus Christ – The best credit company. I just love you guys. God bless this company and staff. Following I have attached the proof. Sev took me through the paperwork. At ease. I havent struggled and penned a word. She did all by herself.
Latest follow-ups
I had a great experience with Australian Credit Solutions. The team was professional, knowledgeable, and very supportive throughout the entire process. Special thanks to Vanessa and Angelie, who were incredibly helpful and attentive as my… Read more
consultants.
They guided me step by step, making everything easy to understand and stress-free. Thanks to their expertise, the listing on my file was successfully removed, which made a huge difference for me.
I’m very thankful for their service and highly recommend Australian Credit Solutions to anyone needing!
Follow-up · Have good experience with u guys and your doing great job
The team at ACS has truly helped me so much, and I couldn’t be more grateful. I was so happy with the support I received—absolutely 5 out of 5! Everything was handled with care and professionalism. Sheina, thank you from the bottom of my heart. You made a big difference, and I deeply appreciate it. Show details · 1
Follow-up · thanks the team helped me to much, and I couldn't be more grateful I was so happy with the support I received absolutely 5 out of the start, thanks very much your help
In-depth reviews
I am very happy with Australian Credit Solutions' Credit Repair Service! – I am so thankful to Australian Credit Solutions. They managed to remove my default in just a couple of weeks, which is truly impressive and made me very happy. Their efficiency and dedication exceeded my expectations. Special thanks to Lea and Angelyn for their exceptional assistance. They were incredibly helpful, explaining every step of the… Read more · 1
process clearly and answering all my questions with patience and expertise. Their support made the entire experience smooth and stress-free.
I also want to extend my gratitude to Jemima for keeping me updated with the good news. Her timely updates and consistent communication ensured that I was always informed about the progress of my case.
I highly recommend Australian Credit Solutions for anyone needing credit repair services. Their professional approach and effective solutions have made a significant positive impact on my credit file, and I am truly grateful for their help.
Remarkable Service: Angelie and Nor’s Contributions at Australian Credit Solutions – I am very happy with the result provided by Australian Credit Solutions. Angelie and Nor were instrumental in removing a default listing from my file, transforming what could have been a stressful experience into a smooth and seamless process. Angelie and Nor’s friendly and professional approach made a significant difference, turning a… Read more · 1
challenging situation into a manageable one. Their commitment to delivering exceptional service and effective solutions has been truly impressive. Their clear, thorough advice and dedicated support ensured that I fully understood my options and achieved the best possible outcome. They were always available to answer my questions, providing prompt and professional responses that set them apart.
I highly recommend Australian Credit Solutions to anyone seeking reliable and comprehensive credit management assistance in Australia. Their expertise and personalized service make them a standout choice for resolving credit issues effectively.
Efficient Credit Repair Service and Excellent Support from Australian Credit Solutions – I am happy with the credit repair service provided by Australian Credit Solutions. The entire process was efficient and effective, and I couldn't be happier with the outcome. Angelie, my consultant, deserves special recognition for her exceptional work. She guided me through the credit fixing process with professionalism and expertise. Her… Read more · 1
ability to explain complex concepts in a clear and concise manner was truly impressive. Angelie was always available to answer my questions and address any concerns I had, which made me feel supported throughout the entire journey.
Additionally, Jemima, my credit specialist, was instrumental in keeping me updated on the progress of my file and explaining the steps involved in removing other negative listings. Her attention to detail and dedication to achieving the best possible outcome for me were truly commendable.
Overall, I am incredibly satisfied with the service provided by Australian Credit Solutions. Thanks to their great team, I now have peace of mind knowing that my credit is on the right track. I highly recommend their services to anyone in need of credit repair assistance.
Positive reviews
Australian Credit Solutions has been absolutely fantastic to work with. Vanessa was always kind, helpful, and quick to respond whenever I needed support or updates. Sherlyn was an amazing consultant—very professional, knowledgeable, and genuinely committed to helping me through the process. She explained everything clearly and made me feel… Read more
comfortable every step of the way. The whole experience was smooth, stress-free, and handled with great care. I’m truly grateful for their support and highly recommend ACS to anyone needing credit assistance!
Find out how Australian Credit Solutions compares to other Credit Score Repair Services
Know better, choose better.
I had an amazing experience with Australian Credit Solutions. Vanessa was incredibly helpful, friendly, and always kept me informed throughout the entire process. Sherlyn was an outstanding consultant—very professional, knowledgeable, and genuinely dedicated to helping me achieve the best outcome. Their support made everything smooth and… Read more
stress-free, and I’m extremely happy with the results. I highly recommend ACS to anyone looking for reliable and effective credit assistance!
I cannot thank Australian Credit Solutions enough for their outstanding service. Vanessa was always professional, friendly, and incredibly helpful, making sure I was kept informed throughout the entire process. Sherlyn was an exceptional consultant who went above and beyond to assist me. Her knowledge, patience, and dedication gave me confidence… Read more
that my case was in good hands. The level of care and support I received exceeded my expectations, and I am extremely happy with the experience. I would highly recommend ACS to anyone looking for a team that genuinely cares about their clients and delivers excellent results.
Negative reviews
This company does not do what they say i have been with them for a long time now and [Content Removed] into thinking I was going to get good results they threatened me with making payments if I dont keep the payments up they will be added to my file as a default . As I dont want that i just kept paying them i got a copy of my credit file and it… Read more
still looks like it did 12 months ago not one thing has changed . Before Christmas i was told 3 weeks and it will be all fixed and still i am paying the fortnightly with no change. It has affected me financially and mentally I dont know why people find it easy to just rip others off and lie about helping us when they are clearly in it to rip us like anyone needs that at the moment
This team seems to focus more on getting 5-star ratings than actually delivering 5-star results for their customers. I was disappointed when they called me and even sent a link asking me to approve them writing a review on my behalf — despite the fact that nothing had been resolved. It has been over 5 months since I paid the initial $350 fee, and… Read more
I am still chasing them to correct my credit rating. On top of that, they asked me to pay another $350 to continue the process.
Unfortunately, based on my experience, I cannot recommend their services. Please be cautious.
Thank you so much for sharing your… Read more (+1 reply)
Good Service – Australia Credit Solutions done awesome in assisting me in partly fixing my credit file. Shane expertly guided me in fixing my credit file, making the process smooth and stress-free. Erica kept me updated every step of the way, adding a personal touch that made all the difference. Show details
Hi David, Thank you for your… Read more
Recent reviews
I had an excellent experience with Australian Credit Solutions. Vanessa was so helpful, friendly, and always ensured I felt supported throughout the process. Sherlyn was an amazing consultant—professional, knowledgeable, and genuinely committed to helping me achieve the best outcome. Their clear communication and guidance made everything smooth… Read more
and stress-free. I’m very happy with the results and highly recommend ACS to anyone needing credit assistance!
I had a fantastic experience with Australian Credit Solutions. Vanessa was extremely helpful, friendly, and always made sure I was informed throughout the entire process. Sherlyn was an excellent consultant—very professional, knowledgeable, and genuinely committed to helping me achieve the best possible outcome. Their support and guidance made the… Read more
whole process easy and stress-free. I highly recommend ACS to anyone seeking reliable and effective credit assistance!
I had an excellent experience with Australian Credit Solutions and couldn’t be happier with the support I received. Vanessa was always friendly, responsive, and very helpful throughout the entire process. Angelie was an incredible consultant—professional, understanding, and highly knowledgeable. She took the time to explain everything clearly and… Read more
made me feel confident every step of the way. Their dedication and customer service truly stood out. I highly recommend ACS to anyone needing help with their credit situation!
I’m extremely happy with the service provided by Australian Credit Solutions. Vanessa was so helpful and supportive from day one, always making sure I was updated and comfortable throughout the process. Angelie was an exceptional consultant—professional, knowledgeable, and genuinely dedicated to helping me achieve a positive result. Their… Read more
communication, patience, and attention to detail made everything smooth and stress-free. I truly appreciate all their hard work and would highly recommend ACS to anyone in need of credit assistance!
Find out how Australian Credit Solutions compares to other Credit Score Repair Services
Know better, choose better.
Australian Credit Solutions has been absolutely wonderful to deal with. Vanessa was very kind, responsive, and supportive throughout the entire process, always making sure I felt informed and looked after. Sherlyn was an amazing consultant—professional, patient, and highly knowledgeable. She explained everything clearly and worked hard to help me… Read more
achieve the best possible outcome. The whole experience was smooth, stress-free, and handled with genuine care. I highly recommend ACS to anyone needing help with their credit!
Australian Credit Solutions has been amazing to deal with from start to finish. Vanessa was very helpful, friendly, and always made sure I stayed updated throughout the process. Sherlyn was an exceptional consultant—very professional, patient, and knowledgeable. She took the time to explain everything clearly and made me feel confident every step… Read more
of the way. I truly appreciate all the support and hard work from the team. Highly recommend ACS to anyone needing help with their credit!
I’m very impressed with the service from Australian Credit Solutions. Vanessa was incredibly helpful and always made the process feel smooth and stress-free. Angelie was a wonderful consultant—very professional, understanding, and easy to communicate with. She kept me informed throughout the process and was always happy to answer my questions. The… Read more
support and customer service I received were outstanding. I highly recommend ACS to anyone needing help with their credit situation!
I highly recommend Australian Credit Solutions for anyone needing help with their credit. Vanessa was very supportive, approachable, and always kept me updated throughout the process. Sherlyn was fantastic as my consultant—professional, efficient, and very knowledgeable in handling my concerns. The whole experience was smooth and reassuring thanks to their excellent customer service. Thank you both for all your hard work and support! Show details
I had such a positive experience with Australian Credit Solutions. Vanessa was so helpful and accommodating from the start, always checking in and making sure everything was on track. Angelie was amazing as my consultant—very professional, understanding, and easy to talk to. She explained the process clearly and gave me confidence every step of… Read more
the way. I’m truly happy with the service and would definitely recommend ACS to others needing credit support.
I’m very satisfied with the support I received from Australian Credit Solutions. Vanessa was incredibly helpful, friendly, and made me feel comfortable throughout the entire process. Sherlyn was an excellent consultant—very professional, informative, and always willing to answer my questions. Their teamwork and dedication really stood out, and I’m grateful for all their assistance. I highly recommend ACS to anyone needing help with their credit. Show details
I’m very happy with the service from ACS. Vanessa was friendly, responsive, and made sure everything was handled properly. Angelie, my consultant, was professional and explained everything clearly, giving me confidence throughout the process. Thank you both for the excellent support! Show details
Karla and Erica were incredibly helpful throughout the entire process. They made everything clear, easy to understand. I really appreciate their support and professionalism. Highly recommend Australian Credit Solutions! Show details
Extra Information
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Hi Melissa, We’re sorry to hear that… Read more