??!
1 photo
Debt Negotiators
4.9 from 267 reviews

Great service and great staff

These guys are awesome anyone needing some help or just some advice would definitely recommend, Faz looked after me and was prompt with responses and very good at explaining things that I was struggling with and provided the best advice. Anyone thinking about using this service should definitely give it a go was so good and reduced a lot of stress in my life. 10/10

Transparency

Worst Experience Ever!!!

Have been dealing with [name removed] since Feb 2019, at first communication was good, once the agreement was signed and they had taken the money for fees out, it was hard to get a response everytime I followed up to see how everything was going. It is now July 2019 and instead of piece of mind all I have had is stress and still nothing has been done and I have phoned and emailed many times and been told that I would get a call back, but am still waiting. For anyone that is considering Debt Negotiators, I recommend going through this company and to try and settle debt direct with the creditors.


Overcoming Financial Hardship

The staff at Debt Negotiators were ever so helpful in all my needs even when having to add an extra loan onto the already existing one. This also happened smoothly. I would highly recommend the staff of Debt Negotiators to who ever finds themselves in FINANCIAL TROUBLE they will help you

Perfect and designed to suit my situation

I do appreciate the team of the debt solution for the work done on my behalf especially Mr Fazle who took the load off me.
I would recommend this team to my family and friends if they go through the same financial difficulties I’ve been through.

Transparency

So impressed with the service

Nathan worked with me directly through the whole process. He answered all of my questions and was always professional. I can’t recommend the service enough. He really made this process so much easier for me.

Transparency

As long as they get your business they don't really care how they treat you after that.

They were only helpful and wonderful whilst they were securing our debt contract. After that when I needed to contact them regarding any payments or make changes to my bank account they were incredibly rude and uncaring. When I queried if a payment had gone through I was told I should learn how to read a bank statement. It got even worse from there. I even contacted the person who secured my contract for me and then went to the head of the company. They honestly couldn't care less how rude the customer service officers are or how much they upset their clients. I presume they figure once you sign up you are stuck with them. They also made an unauthorised payment from our account despite us being up to date with our payments which put us into financial hardship. They did not care at all that they had taken my families grocery money until I advised I would be writing a very negative review, then it was put back in my bank account. I would advise others to go elsewhere for debt negotiation. When the owner of the company doesn't even care enough to respond to a complaint email its not surprising the customer service officers are so badly trained.

Transparency

Debt negotiators are the real deal.

If you are struggling financially and have bills to pay because of past mistakes then, you need Debt negotiators. They take all the stress away. They are the real deal!

Transparency

Perfect way to get my life back on track!

It took me a long time to admit that I needed help and now I really wish I had done it sooner. Nathan was absolutely amazing through the whole process and I can't even begin to thank him for everything he has done for me. I always felt that he was "on my side", and was working to get the very best for me. It's a great feeling when you have that much trust in someone whose helping you financially. I can't recommend Debt Negotiators enough to anyone out there who might be struggling. They are amazing!

Transparency

This a perfect has help us to live again

Very happy with the outcome really needed help due to a family member having ill health would highly recommend Maria went above and beyond out of her way to help us thank you

Transparency

Great opportunity to get back on track.

Jess was professional, efficient & a real asset to her company. Jess' follow up work was some of the most impressive I've experienced. I felt valued & informed every step & when my circumstances changed I felt that I could go back & get application reviewed again. I'm really happy that I did, anyone or anywhere else I may have given up. Thanks Jess for all your awesome work!!

Transparency

Honestly wouldn’t have had known what else to do in my situation. Such a massive help

I had no idea how useful and less stressful this process would be. I’m able to still live comfortably while addressing my
Current situation. I should have approached “Debt Negotiators” soon.

Transparency

It’s been the biggest life saver

The services I have received from this organisation has been brilliant from the get go. They have been so patient and understand and they have offered so much support. #didnotregretjoining

Transparency

Taking back control.

This year i wanted to take control . Through Debt Negotiators i am doing this. If your struggling with debt, please don't hesitate to make that call you won't regret it.

Transparency
1 comment
I would like to thank Veronica for being such a great help.

Outstanding customer service

Truly outstanding customer service by Xanthea & can't thank her enough. I received awesome customer service without any issue what so ever since I started. Nothing was ever an issues, very helpful, professional, caring & personal service. Thanks heaps Debt Negotiators & a BIG Thankyou to Xanthea for the continual A1 quality, outstanding customer service... Cheers

Transparency

Bit of a wait at first, but worth it.

Debt negotiators have been very helpful and informative. They did explain to me that we will have to wait 35 days for our creditors to except our offer which is the worst part but we got confirmation on the 36th day that our offer was accepted and our bank also told us that we have an agreement in place. Debt negotiators have saved me hundreds each fortnight.

Transparency

Incredible !

incredibly helpful ! Incredibly nice and really made the whole process very easy and comfortable ! Would highly recommend the service for anyone who is struggling to deal with debt. Fantastic company.


Debt Negotiators a real lifesaver

I never thought for once that Debt Negotiators even existed. I saw it on Fb and was worth a try. Nothing to lose anyhow.
Not 100% assurance but there was a glimmer of hope.
And that hope became a reality. Bryan Gangas was like heaven sent and changed my life dramatically.
An angel in disguise on earth.
Thanks to him, thanks to Debt Negotiators.

Transparency

Friendly and very professional

Making the call was the hardest thing I have ever had to do, admitting I was in trouble and feeling embarrassed, talking to Nathan was easy and I felt relaxed and at ease. I was never pressured and everything was explained in detail and any questions I had at anytime were answered quickly and Nathan never failed to return an email or phone call and kept me informed throughout the whole process. I wish i had made the call sooner , it was much easier than I thought and I feel like I have support for my future and for the first time in months I can relax a little.


Awesome customer service

Excellent customer service team, helpful to all needs, I would recommend debt neg to anyone. Thanks again for your help.


It gives me peace of mind

Thank you Debt Negotiator in helping answering my query today, and cheers to all the staff and to all your teams especially to Stephanie Golden , she gave me peace of mind in answering my questions today and so friendly. Keep up the good work guys


Page 1 of 14

Questions & Answers

We are paying debts off through debt negotiators but are just wondering about trying to get our own home if we can do this or not? Cause we see ads for houses that you pay at the same or less than what you are paying in rent per week . At least we know we have a sucure home
No answers

Will this affect my Optus phone plan
1 answer
Hi John, We offer a range of financial solutions, to give you the most accurate answer, we would need more information about your situation and what solution would work best for you. For a FREE no obligation assessment, please feel free to give us a call on 1300 351 008.

Hi there, I had defaulted on my credit cards in the past due to loss of job. I now have a stable job and in comfortable zone to make payments in installments. However, the debt collectors are asking $6k upfront which is quiet challenging. I have approx $30k worth of debt. Is there a solution to pool up all my debt together and make payment arrangements in installement over couple of years timeframe.
2 answers
Hey, The Answer is Debt negotiators. I was in something similar, but less, and I have government assistance without work Your payments would all be taken care of, even the calls with these guys. The payments are less, and they also take payments fortnightly or the day on or after the pay day. Its seems to good to be true, You still pay your debt, But they do all the ground work, stop the calls and the payments are minimal compared to what you would be paying nowHi PRM, Quite like Leighton kindly pointed out, we offer a range of Debt Solutions but to be able to properly assist you we would require more information. Please feel free to give us a call for a no obligation conversation on 1300 351 008 or alternatively, you can pass on your details to me and I can have one of our Financial Solution Specialists give you a call at a suitable time. Kind Regards, The Debt Negotiators Team

Details

Debt Negotiators
CategoryCredit Score / Credit Repair and Debt Consolidation
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.