2,563 reviews
Marie and Narbeh were both simply quite lovely to deal with and made a stressful situation so much more clear and understandable for me. Great humans and great at their jobs. Show details
I couldn’t have chosen anyone to do a better job than these guys There cost effective, there turn around times are pretty good and they use quality resources when it comes to looking after there clients They lifted a mountain of my chest. I highly recommend Show details
I want to give a massive shout out and thank you to Inhle, Narbeh & Maria for their outstanding customer service, I was treated with respect and dignity in supporting me with my needs in a timely manner. They all were honest and explained everything with plain language, they All did not judge me when discussing my situation and were willing to… Read more
help where others couldn’t. Thank you Credit Repair Australia you have gone above and beyond in the staff you have employed to work for you, they are definitely keepers!!!!
Reviews with attachments
I’m very happy with the response I’ve had with Rebecca looking after my file. I’ll give me the breather that I needed. Yes I would recommend. Show details
Improving my credit scores after bankruptcy – I spoke with Linda today to discuss my credit options and she was extremely helpful and very supportive and knowledgeable which gave me great peace of mind. I’m extremely confident moving forward in improving my credit reports with Credit Repair and Linda after being in bankruptcy for the past 5 years. I highly recommend dealing with Linda for all of your credit needs. Thanks in advance! Michael Hardy - Surfers Paradise Queensland. Show details
Satisfaction – Good morning guys I would like to thank Mina and Maria for their lovely support and guidance through this process to get my debts sorted they've been very professional and caring thank you for your professionalism. Yours in partnership Anthony. Show details
Thank you Kevin and Maria – Maria Nguyen my case manager and Kevin Quail are very professional and they have explained to me everything in a way I can understand. My stress came down big time thank you so much Show details
Matt & Maria – I'm so happy with the service with Credit Repair Australia. Thank you Matt and Maria for your service. Show details
I strongly advise others to be extremely careful dealing with this company. They asked approximately $4700 for them to “repair” my credit file after my identity was stolen. From the beginning, they made big promises about fixing everything on my record. However, after making payments, I saw absolutely no results. My credit score did not improve… Read more
at all, and no meaningful work appeared to be done on my file.
Communication was also very poor. After receiving payments, they stopped contacting me altogether. I had to chase them repeatedly with no proper response or updates.
To make matters worse, when I stopped paying due to the lack of progress, they transferred my case to a debt collection company to recover more money despite not delivering the service they promised.
In my experience, this company did not provide any real credit repair services. Instead, they took my money and failed to act. I feel completely misled and taken advantage of.
I have now formally requested that they resolve this issue, and if they do not respond, I will proceed with legal action.
Please be cautious before signing any contract or making payments to this company.
Latest follow-ups
I was so scared to contact them, but they were so nice and understanding of my situation and has helped me beyond words! Would highly recomend for anyone who is stuck or struggling! Show details
Follow-up · The outcome has been great and my default has been cleared! I am beyond grateful for their assistance and understanding! The process was so easy! Would recommend to anyone:)
Initially when I contacted Credit Repair Australia I had the pleasure of speaking with Kevin. I was nervous, embarrassed and awkward about revealing the desperate situation I found myself in financially. It was hard opening up at first to Kevin but… Read more
he quickly put me at ease with his kind manner and gentle humour. Once at ease I could fully explain my tale of woe to him and it was then I received his reassurance that it would all be ok and I felt so easily that I could trust him at his word. Kevin explained how it all worked and then had me speak with another specialist in his team Maria. With Maria’s guidance and number crunching expertise she quickly came up with the agreement. Again, nervous at first, Maria quickly put me at ease and delved a bit further into my situation. Maria is very adept at putting together the salient points to ensure those needing to agree to this agreement weren’t lost in trivial information. Maria and Kevin’s assistance in this matter has resulted in the agreement being voted on unanimously. This has assured me and my husband a sense of security that we thought we’d never have again. We can both look forward to something better in the very near future. If you are having difficulties please reach out to Kevin and Maria now. Don’t leave it too late as I did. Allow them to give you peace of mind.
Follow-up · I think it was their non judgmental way of hearing my story that allowed me to also change my mindset and to not judge myself on the situation I found myself in. Both Maria and Kevin offered advice on get myself through this situation but it was their advice on being open and honest about my situation which ultimately gave me the security of… Read more
In-depth reviews
I would highly recommend Maria Nguyen from Credit Repair Australia. From the very beginning, she supported me throughout the entire application process with professionalism, patience, and genuine care. Maria was always proactive, regularly checking in and answering my questions quickly — even outside of office hours. I would also like to thank… Read more
Zac, who assisted me during the application process. He took the time to clearly explain every detail that I needed to know and made sure I fully understood each step along the way.
Working with Maria and Zac was truly one of the best decisions I’ve ever made. They made everything feel smooth and stress-free. Both of them are incredibly knowledgeable, warm, friendly, and genuinely care about helping their clients succeed.
Thanks to their support, I can now focus on saving and managing my finances better. Two thumbs up for both of them!
If you’re considering credit repair, Maria and Zac are exceptional and people you can absolutely trust.
Find out how Credit Repair Australia compares to other Debt Consolidation Services
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I cannot thank Credit Repair enough, especially Barry, who supported me for over five years. When I first approached Credit Repair, I was stressed and overwhelmed, unsure how I was going to manage my monthly payments to creditors. I was determined to repay my debts and was very reluctant to consider bankruptcy. Barry and the team negotiated a… Read more
manageable monthly repayment plan on my behalf, which immediately eased my stress. I made regular payments for nearly four years. Then my circumstances changed — I was made redundant, faced several unexpected challenges, and ultimately had to relocate from Australia.
I contacted Barry to explain my situation. I wanted to continue paying my debts but needed to review the repayment amount. Barry negotiated a four-month grace period with my creditors. He also successfully negotiated settlements with two creditors, which I was able to pay off immediately. After reviewing my updated budget, we agreed on a new, affordable fortnightly repayment amount.
Despite my difficult circumstances, Barry advocated strongly on my behalf. He explained that I was genuinely struggling and, thanks to his persistence and professionalism, my creditors agreed to wipe the remaining balance. This left me debt-free and gave me the fresh start I truly needed.
Barry’s wonderful demeanor and positivity made every meeting a pleasure. He is a true asset to the credit industry and to Credit Repair. I am incredibly grateful for his support and dedication.
I had the most positive experience with Credit Repair Australia from the very first discovery call through to my second consultation with Celine. From the start, the team was professional, supportive, and genuinely committed to helping me understand my credit situation and the options available to improve my score. Their transparency about the… Read more
process, what to expect, and how they work made me feel confident and informed every step of the way, something that isn’t always easy when dealing with credit concerns.
Celine was absolutely amazing. She took the time to explain everything clearly, answered all of my questions with patience, and made sure I understood exactly what was happening and why. Her knowledge, clarity, and friendly approach completely put me at ease. I felt heard, supported, and genuinely cared for, not just another client. If you’re looking for honest guidance and real support to help fix your credit score, I couldn’t recommend Credit Repair Australia more, and especially Celine, for making this experience straightforward and reassuring!
Positive reviews
I am very Grateful for this opportunity that this service is available for people like myself looking to get out of debts. Maria Nguyen and Ali Salami have been so helpful with me. I am super grateful for them taking me through every options available to help me. Highly recommend them for any help in the future. Amazing Job guys. We need more people like you guys. Show details
Linda and Maria were absolutely amazing today to talk to they know there job well and they do it to great standards, thanks Ladys I could not fault anything . Linda and Maria are so patient and understanding thank you so much Show details
Maria Nguyen and Stephanie Proctor are incredibly helpful and patient in assisting me. They took the time to find the best solution for my financial situation and made sure I never felt embarrassed or stressed throughout the process. I’m truly grateful for their support and kindness. Show details
Negative reviews
STAY AWAY FROM THIS COMPANY !!!! I an a current client and I have never had a more frustrating business to deal with I get absolutely no help what so ever if I want to ask for information and dont even try to call. Show details
Sadly it took writing a bad review to get help in regards to my account BUT finally I was contacted… Read more
Absolute scam of a service ! Trying to get out of next and they’re here getting me into bigger debt. Making me pay almost 4K for services I NEVER EVEN USED or fully agreed too cause they sneakily speak these things quickly over the phone . Frauds Show details
Drawn out process with little to no updates throughout. Not a lot of success and no communication regarding continuing the service once the agreed contract period ended Show details
Recent reviews
John helped me understand all options available to me for my situation, and then choose which option was best suited to me. He was patient and understanding and made me feel at ease throughout the entire process. Thank you, again, John. And Maria walked me through exactly what i needed to do to ensure the process got off to a quick start so i could receive support as soon as possible. Show details
Find out how Credit Repair Australia compares to other Debt Consolidation Services
Know better, choose better.
Maria and Linda have been very interpersonal and prompt during the set up period of my case, plenty of information provided, lots of patience in answering my question and clear. Urgent language in correspondence was somewhat unsettling but my scepticism has been sufficiently satisfied as Maria was very transparent in addressing my concerns. … Read more
Maria is very passionate about her job and possesses a genuine passion in her demeanour and customer service.
Thank you for your time so far, I look forward to working together.
Linda, you were fantastic. Thank you for taking me slowly through what your company does. I felt very confident and excited to start my journey to proper credit. Thank you for all you help! Show details
Karl is exceptionally kind, calm, and professional. He takes the time to listen, explains things clearly, and makes the whole experience easy and reassuring. I would highly recommend Karl! Show details
Both Kevin who was my initial contact and Maria who is my case manager have been so understanding and amazing through this process. A huge weight has been lifted off my shoulders and I encourage anyone experiencing difficulties to reach out to them. This is a hard step to take but the end result is comforting. Show details
After struggling with my credit score issues for few months, I found Credit Repair Australia. John helped me understand my credit report and exactly what was impacting my score. He took the time to explain the process and he found me a solution that was very helpful. Thank you so much John I really appreciate your help. The professionalism and communication were 10/10. Fantastic service Show details
Maria my case manager from the initial phone consultation has made my life so much better. I was completely lost with debts and stressed out. She reassured me she could work it out and help me, she has worked tirelessly to achieve an amazing outcome for my finance situation. I can’t thank her and the team at CRA enough. Show details
The person I spoke to on the phone today was great and very understandable clear communication on information and explained everything clearly so I would understand. Show details
Karl who is helping me to fix my credit and the debt situation I am in. He was very helpful and thorough explaining things. Karl came across as calm, nice, and understanding of my situation with no judgment. Show details
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Hi Noah, Thank you for your feedback.… Read more