These vultures do not even deserve 1 star.
Firstly, I want everyone considering using this "credit repair company" to run as fast as they can. Not only did they fail to tell me the full ins and outs in regards to their fees (why would they? I mean they earn a pretty commission for the lies they tell. I had an interview with them while I lived in Sydney, so I know) but they also tried to lie their way into declaring me bankrupt. When I raised my concern about being a single mum, my goals for starting a business in the next 2 years etc, they reassured me that I can still 100% own my own business... What a load of crap.
After hours of back and forth, signing paperwork etc.. I am then told by the last thing (I'd say woman but she was the least understanding and most arrogant woman I'd ever spoken to) that I am not eligible due to my level of income. Even though I currently pay $360 a fortnight repayments in debt, when they were asking for a mere $215 PLUS their $1,980 fee. Which I have just found out is per debt... Not the total fee as they would lead you to believe.
Absolute vultures who prey on the vulnerable and rip you to shred with fees. Don't tell them how you really feel though. I said I would be better off necking myself than ever paying them a cent and told them I was not interested in hearing from them again as they are liars and thieving mongrels. Then I had a knock at my from the Police saying I was suicidal.... halwits. The lot of them.
For a matter that was very stressful for me personally, Even though there were a couple of hiccups in the beginning - nothing major, Credit Repair were onto it very quickly and were helpful & understanding and delivered their services as promised in a timely & professional manner. My good credit rating has now been restored and I would recommend their services to anyone who required such assistance.
Unprofessional, Disgraceful, Thieves
By far the most unprofessional company I have ever dealt with.
When I first contacted Credit Repair, 1 year and 5 weeks ago late January 2018, their “salesman” on the phone guaranteed my credit would be cleared within 1 weeks time if I paid the money upfront, which was aporox $3,500, and they would then start working on it ASAP and in 1 weeks time the credit would be cleared.
Well if that wasn’t an absolute lie and once they got my money they weren’t interested in helping me at all. This is a horrible, unprofessional company that clearly steal people’s money and think they can get away with whatever they want. This is what I experienced over 1 year and 5 weeks
- guaranteed my credit to be restored within 1 week (that was Jan 2018 and still not sorted)
- Paid $3,500 upfront on the promise my credit would be sorted in 1 week
- I called up 6 times throughout the year to get a refund and they refused to give me one and still guaranteed they would get my case restored
- Had 4 people throughout the year call me and say “We’ve reviewed you’re case, and we are able to help you”. They hadn’t even been working on it and when I said aren’t you already working on it they didn’t have an answer for me.
- I sent them the above information 2 weeks ago (sent to a [name removed] that works there) saying just do the right thing, do what you guaranteed and promised me you would do over a year ago and get this case sorted and cleared, ...... they didn’t even have the decency to even reply.
Save you’re money and stay away from this company. They are disgraceful!!!!!!
Feedback about the service
Thank you for helping me to clear my credit. Now I can help to get a better choice and decision for my family. The team have been working so hard for this to get me out of the situation. The team was good except one person.
Andrew from account department team is so rude and demand for payment when I have been told told that i am on payment plans until the job is clear mean my credit is clear but he just continue said thing like well u can afford to paid your debt than u need to pay for the fee. However when I first come to agree until contract the staff said that I will be on payment. He was really rude and careless I guess
Non transparent Rubbish firm
For $150 "fee" even before they start on your credit repair it's a rip off. You can get your score for free .The $150 upfront only provided my credit score, mislead. I wish I had read reviews before I wasted my money. The director was rude and unhelpful when I raised my concerns.Avoid.
Worst experience ever!
Worst company by far. Everything that’s ever stated at first is all a lie and things that are promised do not turn out to be done. Intial cost ended up changing from $1,200 to $5,000 it’s all lovley In the beginning staff pretend to be nice as soon as they get your money you do not hear from them. Andrew in the accounts department is the worst customer service person such a rude and arrogant person left me in tears once after a conversation with him. They never follow up with you or update you on any of your cases and when you try call them they keep you on hold and always say someone will call you back but never do! They are quick to call you if they need money or payment but never to update you. I would not recommend at all biggest scam. I’m still stuck in this mess with them and paid everything yet they requesting more and more documents. Ridiculous
Just spoke to Credit repair for a credit report. I didn't have to give any bank statements, only licence and address details. They've send. me a copy within the hour. Great friendly service
Took the stress away . Worry free.
I found Julie Powell a very pleasant and understanding person to talk too ,regarding my financial issues . Very helpful.
I am finally able to get back on with everything without their help I would be still stuck or struggling
I just wanna thank all the staff at credit repair that I came in contact with, especially ARNELA.. she was amazing ! she is the reason I’ll be getting my first dream home because she was able to remove my default listing off my name..
I highly recommend her. Also to KRISTEN, you were fantastic! Thank you for all that you have done for me... God bless you all at credit repair and I hope you enjoy the holidays x
Consolidate my debt
I have been on the phone for 4 hours (off and on) with firstly Jasmine and then Izzy. They have both been outstanding in their presentation, their patience, the information they provided to me. I could not recommend either of them more highly. Thank you for a wonderful experience of a not so nice issue.
Very reliable easy to talk to and very helpful with debt resolution excellent team work best experience I've had with any debt repair.
Very easy service and wonderful staff
I was in a fair amount of debt without knowing the extent, Julie Powell has been very wonderful and understanding in finding an agreement to solve the debt that suits my personal budget.
Awesome place & very helpful, will recommend again
Julie helped me out big time, she was friendly & would recommend friends & family to deal with her anytime.
An amazing experience!!
I am very happy with the service from this company and the persistence that was used to get the result was amazing ,
Friendly and Helpful. Very supportive. Financial guidance without being judgemental. Well directed phone conversations. Made stress of financial hardship disappear.
This has helped me get some more financial freedom
Izzy was very helpful and persistent in getting my debut sorted out so i have more financial freedom that I desperately needed
Has helped us a lot
We wouldn’t be able to survive without the help of credit repair Australia.
Thank you to Isajlo Dukovski for all the help through out the process
This will help me and my family to afford a better life
When rang Isajlo Dukovski he was so helpful Helping me through the whole process and we’ve kept in contact about everything often
These reviews are fake for sure
Terrible service and charging the amount they do without any guarantee of removal is disgusting. Any reputable repair agency will hold a security deposit and only keep the money when successfully removing agreed defaults. They will have time limits on doing this and also refund of the security deposit if unsuccessful. Having delt with this company a year ago, i can tell you these positive reviews are fake for sure. All the negative reviews are the exact process and experience I had and all the positive ones are definitely completely opposite. Do your credit repair yourself, order a few credit report and ring each one with defaults. If paid than write to them requesting removal, if a default ring and negotiate terms. Allot of the time they will put you onto a payment plan for less than what you owed originally and after 3 months of good payments remove the default for you as long as you continue to the payment plan. You dont need these guys and they also wont do the job anyway. I ended up doing it myself after they failed I had it sorted within 6 weeks with a total of 2 hours time invested.
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