2,641 reviews
AI reviews summary
Pros
Cons
Verdict
Overall sentiment towards Credit Repair Australia is largely positive, driven by praise for individual staff members who provide compassionate and thorough guidance through stressful financial situations. Many clients report successful credit improvements and helpful debt consolidation strategies. However, a small group of reviewers report frustrations regarding limited results relative to high service costs and occasional difficulties with communication after signing up.
Maria was great She helped me with everything. Even when I am tired. She was very nice and helpful. She explained everything to me probably two or three times. Thank you for your help Maria. Show details · 1
I had a conversation with Ali who helped me understand what my options were and was so informative and knowledgeable. He answered any questions I had and also approached our conversation with sensitivity and understanding. I was never left feeling as though I couldn’t follow along with what he was saying purely because he took the time to educate… Read more · 1
me and point me in the right direction for what my circumstances are. If I had known the process of starting this would have been so easy and not as daunting as I made it seem in my head, I probably would’ve proceeded this way earlier! I’m grateful for the guidance and the help. Ali really did an amazing job with being a frontline worker here at CRA - I am so ready to let my financial burdens be a time of the past and I’m grateful I went down this avenue!
So far, Credit Repair were successful in removing one listing off my file. While there are quite a few remaining, this has boosted my confidence and can't wait to see other potential success that awaits. It really has given me more hope. Show details · 1
Reviews with attachments
I’m very happy with the response I’ve had with Rebecca looking after my file. I’ll give me the breather that I needed. Yes I would recommend. Show details
Improving my credit scores after bankruptcy – I spoke with Linda today to discuss my credit options and she was extremely helpful and very supportive and knowledgeable which gave me great peace of mind. I’m extremely confident moving forward in improving my credit reports with Credit Repair and Linda after being in bankruptcy for the past 5 years. I highly recommend dealing with Linda for all of your credit needs. Thanks in advance! Michael Hardy - Surfers Paradise Queensland. Show details
Satisfaction – Good morning guys I would like to thank Mina and Maria for their lovely support and guidance through this process to get my debts sorted they've been very professional and caring thank you for your professionalism. Yours in partnership Anthony. Show details
Thank you Kevin and Maria – Maria Nguyen my case manager and Kevin Quail are very professional and they have explained to me everything in a way I can understand. My stress came down big time thank you so much Show details
Latest follow-ups
Positive feedback to helping me out asap uses for years to clean my credit she was very easy to talk and understand Show details · 1
Follow-up · In the last few months I jumped over 800 score town they are quick
I have been with Credit Repair Australia for three weeks and have found the team professional, responsive, and proactive in reviewing my file and addressing credit enquiries. Show details
Follow-up · I highly recommend Credit Repair Australia. Their fees are affordable and the service they provide is exceptional. From the very beginning, the process was simple and stress-free. They communicated with me every step of the way, keeping me informed and explaining everything clearly, so I always knew what was happening. They got started on my… Read more
Great information and explains things well and gave you lots of options Show details
Follow-up · The fact that I cancelled my prescription within the 3days and then realised I was still getting charged for 3weeks is pretty crappy service if you ask me.
In-depth reviews
I strongly advise others to be extremely careful dealing with this company. They asked approximately $4700 for them to “repair” my credit file after my identity was stolen. From the beginning, they made big promises about fixing everything on my record. However, after making payments, I saw absolutely no results. My credit score did not improve… Read more
at all, and no meaningful work appeared to be done on my file.
Communication was also very poor. After receiving payments, they stopped contacting me altogether. I had to chase them repeatedly with no proper response or updates.
To make matters worse, when I stopped paying due to the lack of progress, they transferred my case to a debt collection company to recover more money despite not delivering the service they promised.
In my experience, this company did not provide any real credit repair services. Instead, they took my money and failed to act. I feel completely misled and taken advantage of.
I have now formally requested that they resolve this issue, and if they do not respond, I will proceed with legal action.
Please be cautious before signing any contract or making payments to this company.
I would highly recommend Maria Nguyen from Credit Repair Australia. From the very beginning, she supported me throughout the entire application process with professionalism, patience, and genuine care. Maria was always proactive, regularly checking in and answering my questions quickly — even outside of office hours. I would also like to thank… Read more
Zac, who assisted me during the application process. He took the time to clearly explain every detail that I needed to know and made sure I fully understood each step along the way.
Working with Maria and Zac was truly one of the best decisions I’ve ever made. They made everything feel smooth and stress-free. Both of them are incredibly knowledgeable, warm, friendly, and genuinely care about helping their clients succeed.
Thanks to their support, I can now focus on saving and managing my finances better. Two thumbs up for both of them!
If you’re considering credit repair, Maria and Zac are exceptional and people you can absolutely trust.
Find out how Credit Repair Australia compares to other Debt Consolidation Services
Know better, choose better.
I cannot thank Credit Repair enough, especially Barry, who supported me for over five years. When I first approached Credit Repair, I was stressed and overwhelmed, unsure how I was going to manage my monthly payments to creditors. I was determined to repay my debts and was very reluctant to consider bankruptcy. Barry and the team negotiated a… Read more
manageable monthly repayment plan on my behalf, which immediately eased my stress. I made regular payments for nearly four years. Then my circumstances changed — I was made redundant, faced several unexpected challenges, and ultimately had to relocate from Australia.
I contacted Barry to explain my situation. I wanted to continue paying my debts but needed to review the repayment amount. Barry negotiated a four-month grace period with my creditors. He also successfully negotiated settlements with two creditors, which I was able to pay off immediately. After reviewing my updated budget, we agreed on a new, affordable fortnightly repayment amount.
Despite my difficult circumstances, Barry advocated strongly on my behalf. He explained that I was genuinely struggling and, thanks to his persistence and professionalism, my creditors agreed to wipe the remaining balance. This left me debt-free and gave me the fresh start I truly needed.
Barry’s wonderful demeanor and positivity made every meeting a pleasure. He is a true asset to the credit industry and to Credit Repair. I am incredibly grateful for his support and dedication.
Positive reviews
Maria and Linda were very helpful. Both girls knew what they were talking about. They weren’t pushy in trying to promote their company that they work for and every step of the way they made sure that I was understanding what was happening I would recommend credit repair Australia Show details · 1
I can't thank Stephanie enough for the call today. It was extremely educational and explained so much to me today. I do get stressed when it comes to dealing with financial problems but the lovely Stephanie explained it so well. Show details · 1
Maria Nguyen✨️ She's the best lady help me alot In my financial circumstances and loans reduce all the stress i I had before.on the plan, she put me on so great and so amazing.I cannot imagine my to her. more strongly I recommended. Mrs Maria, to who want help with any circumstances you have. Contact Mrs * Maria Nguyen* big thankful for you my regards Mark Show details · 1
Negative reviews
Scam company. All they can do is confirm details. They expect $6000 to simply call people and confirm you debt. They have done nothing for me. I cancelled the plan and now they are harassing me for money. They are not getting another cent of my money. DO NOT USE. SAVE YOUR MONEY!!!! Show details
Hi Mark, Thank you for your feedback.… Read more (+1 reply)
STAY AWAY FROM THIS COMPANY !!!! I an a current client and I have never had a more frustrating business to deal with I get absolutely no help what so ever if I want to ask for information and dont even try to call. Show details
Sadly it took writing a bad review to get help in regards to my account BUT finally I was contacted… Read more
Absolute scam of a service ! Trying to get out of next and they’re here getting me into bigger debt. Making me pay almost 4K for services I NEVER EVEN USED or fully agreed too cause they sneakily speak these things quickly over the phone . Frauds Show details
Recent reviews
Within the first 24 hours Sophie has contacted me and removed something that was on-my credit file!!!;) a few more to go but very happy with the Service and Sophie’s amazing! So far so good highly recommend Show details · 1
I couldn’t be more grateful for the support I received from Maria throughout my debt recovery journey. Maria was incredibly easy to talk to and made me feel comfortable from the very beginning. At no point did I feel judged, embarrassed or ashamed about my financial situation. She made the process feel manageable by breaking everything down into… Read more · 1
small & simple steps which helped me avoid feeling overwhelmed and wanting to give up. Maria truly went above and beyond, even working overtime to ensure my file was organised and ready to be reviewed.
Thanks to her support and guidance I now feel like I have a real opportunity to get on top of my finances and work towards a better future. For the first time in years I feel like I may one day be able to achieve my goal of owning my own home.
I am incredibly thankful for Maria’s kindness, understanding & dedication. She genuinely made a difficult situation feel so much easier to navigate.
Find out how Credit Repair Australia compares to other Debt Consolidation Services
Know better, choose better.
Maria and Zach helped us with our current financial situation, they are very open and work to your best interest. They are both friendly and very accommodating , make you feel comfortable discussing your situation. Thank you very much Show details · 1
Cannot thank and say how much I appreciate all help and assistance I received from Maria Nguyen from Credit Repair Australia. If I was able to give more than five stars I would gladly give 100+ stars Show details · 1
Was so professional took me thru step by step and i understood everything they took me thru was plain and simple and was the best experience ive had with anybody over the phone with my situation going on big Thank you to Maria and Kevin for being the best support system ever and for helping me get back on track thank you’s so much !! Show details · 1
Upon speaking to my case manager Maria and also speaking to Barry they have helped me immensely by providing me different avenues to suit my needs. Maria is very patient with me regarding of my situation and they both were very careful of being diligent of the facts and I’m very grateful that they both were very caring and I believe I’m in the right pathway and I couldn’t have received a better service. ❤️⭐️ Show details · 1
Kevin and Marie were incredibly helpful in explaining my repayments and guiding me through each step of the process. Their support gave me a much better understanding of my options and helped me feel more confident in making my financial decisions. I really appreciate their patience, professionalism, and willingness to answer all of my questions. Show details · 1
Wow so lovely Linda and Maria Nguyen the so wonderful lady the helped me so much to i get out off my debt and stress and make my life so easy happy much thank you ladys Show details
I had a small understanding about my situation before taking the call from John. John was very clear and understanding on the phone and was eager to help me and my situation. I had a great experience with John and now feel determined to get debt free. Show details
Karl and Maria were both amazing to deal with. They were kind, understanding, and incredibly efficient in getting all of my debts sorted so quickly. They made the whole process easy and stress-free. I highly recommend their services. Thank you both! Show details
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Hi Noah, Thank you for your feedback.… Read more