No loyalty to long term customers
After a 2 week waiting period, I was very excited, the day had come for my top up lip filler appointment. It was meant to be my third appointment at the Morayfield clinic. I will preface this by stating I have previously had no problem there with botox and filler appointments.
On this Thursday I was unlucky enough to have suffered from a seizure. As soon as I regained consciousness (and I mean soaked in blood and in hospital) I requested someone call the clinic to advise of the situation. To say the person on the phone was rude is an understat...
Mildura Salon-Dangerous Service .Dont get Micodermabrasion Facial
Got the Microdermabrasion Facial and was not explained the after effects only that I will be radiant glowing skin the next day The only glowing i was, was RED raw and all scratched and scraped my face and felt like it was on fire .The women went to rough on my face and now my skin is ruint. People had came up to me all week in work asking what happened my face thats how bad it was .
Went to complete different salon to get hd brows done and the lady happens to be Medical Facialists she said that my face is soo inflamed which is 4weeks since the...facial and then after i explained what happen she said that Microdermabrasion shouldnt been done on my skin or alot at that. So clearly they are not trained atal and all they are is sales people which i also got pushed to buy products . Terrible and Dangerous service
I had laser hair removal done at Moonee Ponds and they were all fantastic there!
From the front desk and therapist and reception all friendly and accommodating.
I highly recommend Australian Laser & asking Clinics!
Very rushed and incomplete service. Staff make comments about clients
I have already paid for 4 sessions. Completed 2 out of 4 and feel no inclination to go back. Staff are disinterested. Unhelpful and rushed service. They make no effort at customer service. Would not recommend. There are plenty of others that are much better. Will not be going back.
Staff behind counter backstage customers
As I waited for my treatment I overheard three conversation, each time a patient came out and paid the girls backstabbed them on their departure. I gave one of the girls a dirty look and they staged quiet. When I went to pay she could not look at me, she also tried to Bill me twice. I had a bad experience at Ivanhoe, but gave Ringwood a go and this was a mistake not to be repeated. Go to eastland, plenty of laser clinics over there
They rush too much hair laser removal treatment!
Over 4 sessions paid, I've been treated for laser hair removal thoroughly only once. The machinery works wonders, but when you get back home with so many missing patches... well it's just not worth it.
When [name removed] was so fast I was in and out in 8 minutes for full legs (and I'm not exactly short!), brazilian, perianal and underarms. She also never wore gloves while other therapists did. She was also squirmish around my brazilian and perianal which was treated with only one "click", making me feel very uncomfortable and uneasy. I tho...ught it could be a one time thing, considering she was alone and she was running late for the following appointments. Trying to be understanding I didn't mention it at first but I could definitely see different results from one therapist to another. When I gently and in a very easy chatty way enquired about the speed of the treatment I was told that her favourite laser treatment was skin problems and she was just covering the shift. I left speechless and with still treatments to complete I am now looking for other Clinics because this is humiliating and not acceptable.
I have always had great experience at Australian Laser & Skin Clinics. I used to go to one of the express clinics in shopping centers and it was a dreadful experience they rushed through my appointment, worst customer experience ever. I highly recommend Australian Laser & Skin Clinics. The staff are professional and you don't feel rushed.
Great results with Australian Laser Ringwood
I've been very happy with treatments and I've had great results at Australian Laser Ringwood. Always such a pleasure to see Roza, who is extremely professional and caring. Staff are very friendly and helpful. I highly recommend Australian Laser Ringwood.
A joke and a dreadful experience.
Only went in to receive a consultation, and my mother was running late by 5 minutes only. I needed her to be there so that she could sign the papers. They told me that it was "disgraceful" that she was late, and they couldn't wait a few minutes for her. They wouldn't even let me come another day to do it again, and they rolled their eyes every time I spoke. Absolute joke and a half, never visit the Moonee Ponds store. The women are mean and are clearly inconsiderate of anything besides themselves.
Leg Lazer - Missed Patches every time
Unfortunately every time I have had my legs lasered here (Brighton Clinic) (which has been 4 times) I have had to go back and have them re-lasered for a large numbers of missed patches.
They do a full leg Laser very quickly, I have been in and out in 20-25 minutes, from what I understand this is far too quick and explains the large number of missed hair patches. The girls are very nice however when consistently (this has occurred with all 4 of my Laser legs treatments) there are missed patches and you have to take more time out of your own schedule to go back for something that wasn't done properly I will now look elsewhere.
Staff not all trained properly!
I had 3 sessions of laser hair removal with 3 different staff members. 2 of them were fine but 1 staff member did not follow procedure properly and as a result the hair grew right back - a session wasted unfortunately. I was told she was filling in for someone else. She clearly did not have the same training and did not get the same results. Very disappointing! I would not recommend going here for laser hair removal.
Been coming here since the beginning of the year for my injectables. Amazing results, Sue takes her time and expains everything. Now started laser treatment. I'm loving the results. Girls professional and friendly. Had a detailed consult before hand so I knew exactly what to expect.
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