Australian Laser & Skin Clinic

I was sold a BBL laser 3 treatments. My opinion is that it was a complete waste of money and time. It did nothing for my sunspots and to be honest I couldn’t see any difference at all. I think this is a big con and money making racket. Show details

I purchase a 4 session package from ALSC Mornington in which went into voluntary administration before receiving any session. No the location is willing to honor my package I purchased so I have lost over $600 worth of treatment. There is no contact from ALSC itself regarding the admininstration, only the legal firm involved whom states we are… Read more

unlikely to receive any compensation. I then heard today, similar thing happened at the Southland store 18 months ago where their clients lost all their session when the location closed unexpectedly.

Scam texts – I have never visited this business but keep getting spam texts from them. I can't seem to block them and am wary of clicking on the provided link to unsubscribe.

Happy with service – I have always left satisfied with any treatment that I have had. Ladies are friendly and knowledgeable about the products and service that is provided by ALSC Show details

Excellent staff – I had laser hair removal done at Moonee Ponds and they were all fantastic there! From the front desk and therapist and reception all friendly and accommodating. I highly recommend Australian Laser & asking Clinics!  Show details

Great results fantastic staff – I am extremely happy with my laser hair removal. The ladies at the North Ringwood clinic are very lovely and professional. I have always felt comfortable during my treatments. I highly recommend Australian laser & skin clinics.

Unwelcome constant text messages – Why is this company spamming me with text messages? I have blocked them several times but somehow the text messages keep coming. I see from other reviews I'm not the only one who feels harassed by these. Please make them stop.

Appalling Customer Service at Ringwood Clinic – I have been going to ALSC in Ringwood for 10-15 years (or more), but the friendliness and professionalism of the staff has declined substantially, and the price has increased beyond belief, and I will never return. I am extremely disappointed, as the girls that used to run/work at the clinic were lovely, very professional, and looked after their long-term clientele. Not anymore. Show details

ASLC Hillside have become an absolute money grab and rip off loyal clients – I have been a loyal customer of ASLC Hillside for 10 years. I went in today to have the same treatment that I always do and confirmed with the technician that it was the same as last time. I then received a bill of $618 when I normally pay $389. I was told I should have checked as they have had a price increase of $1.00 extra per unit! I am so… Read more

disappointed that I asked for the same as last time and had not been told of such a high increase. ASLC, you have lost me as a client. ASLC has become a money grabber to their loyal clients, and I will never return to the Hillside clinic again.

Who gave you my phone number – Why do I keep getting spam from this company? I have never had anything to do with this place. Please stop sending spam text messages. Show details

BEWARE!!! – Whatever you do please don’t book your appointment with operator named MARIA. She burnt my skin and I have scars on my face now. She is an unprofessional, inexperienced, offensive, rude, arguing and discriminating operator at Australian laser & skin clinic. Whatever you say she doesn’t listen and no sunscreen after laser treatment. Terrible!!

No loyalty to long term customers – After a 2 week waiting period, I was very excited, the day had come for my top up lip filler appointment. It was meant to be my third appointment at the Morayfield clinic. I will preface this by stating I have previously had no problem there with botox and filler appointments. On this Thursday I was unlucky enough to have suffered from a seizure.… Read more

As soon as I regained consciousness (and I mean soaked in blood and in hospital) I requested someone call the clinic to advise of the situation. To say the person on the phone was rude is an understatement. Not only that but the lack of empathy towards a regular customer absolutely disgusted me. I understand business is business but there should be a human line. I've contacted head office who advised they would have to confirm it with the store and never got back to me. If you value where your money goes pick a company that is not a franchise and is not affiliated with this brand. Somewhere that recognises you are a human being and sometimes circumstances occur beyond anyone's control. I'd hate to see their reaction if someone went wrong with a treatment if this is how they treat people. I would personally rather never have a cosmetic procedure again than give them another dollar. Disgusting company, worse ethics and absolutely no compassion.

Mildura Salon-Dangerous Service .Dont get Micodermabrasion Facial – Got the Microdermabrasion Facial and was not explained the after effects only that I will be radiant glowing skin the next day The only glowing i was, was RED raw and all scratched and scraped my face and felt like it was on fire .The women went to rough on my face and now my skin is ruint. People had came up to me all week in work asking what… Read more

happened my face thats how bad it was .

Went to complete different salon to get hd brows done and the lady happens to be Medical Facialists she said that my face is soo inflamed which is 4weeks since the facial and then after i explained what happen she said that Microdermabrasion shouldnt been done on my skin or alot at that. So clearly they are not trained atal and all they are is sales people which i also got pushed to buy products . Terrible and Dangerous service

Good 2 out of 3 facial! Didn’t get the last-ripped off – Paid for three. Had two great facials.didnt get third one as I could book within 3 months. They told me I could apply for the third one and they could maybe consider but technically I’d have to pay for it separate!

Very rushed and incomplete service. Staff make comments about clients – I have already paid for 4 sessions. Completed 2 out of 4 and feel no inclination to go back. Staff are disinterested. Unhelpful and rushed service. They make no effort at customer service. Would not recommend. There are plenty of others that are much better. Will not be going back.

Staff behind counter backstage customers – As I waited for my treatment I overheard three conversation, each time a patient came out and paid the girls backstabbed them on their departure. I gave one of the girls a dirty look and they staged quiet. When I went to pay she could not look at me, she also tried to Bill me twice. I had a bad experience at Ivanhoe, but gave Ringwood a go and this was a mistake not to be repeated. Go to eastland, plenty of laser clinics over there Show details

They rush too much hair laser removal treatment! – Over 4 sessions paid, I've been treated for laser hair removal thoroughly only once. The machinery works wonders, but when you get back home with so many missing patches... well it's just not worth it. When [name removed] was so fast I was in and out in 8 minutes for full legs (and I'm not exactly short!), brazilian, perianal and underarms. She… Read more

also never wore gloves while other therapists did. She was also squirmish around my brazilian and perianal which was treated with only one "click", making me feel very uncomfortable and uneasy. I thought it could be a one time thing, considering she was alone and she was running late for the following appointments. Trying to be understanding I didn't mention it at first but I could definitely see different results from one therapist to another.

When I gently and in a very easy chatty way enquired about the speed of the treatment I was told that her favourite laser treatment was skin problems and she was just covering the shift. I left speechless and with still treatments to complete I am now looking for other Clinics because this is humiliating and not acceptable.

Ringwood Clinic is amazing! – The staff at the Ringwood clinic is very professional and welcoming. From the initial appointment, Tetjana has been clear on all procedures and what to expect afterwards. I highly recommend this branch for any treatments.

Simply Great! – I have always had great experience at Australian Laser & Skin Clinics. I used to go to one of the express clinics in shopping centers and it was a dreadful experience they rushed through my appointment, worst customer experience ever. I highly recommend Australian Laser & Skin Clinics. The staff are professional and you don't feel rushed.

The best laser results I have had – The staff are all so professional and lovely especially Rosa who I have been seeing for my laser treatment for a few years now. I highly recommend Australia Laser and Skin clinic Ringwood for the best Laser results and service.

Great results with Australian Laser Ringwood – I've been very happy with treatments and I've had great results at Australian Laser Ringwood. Always such a pleasure to see Roza, who is extremely professional and caring. Staff are very friendly and helpful. I highly recommend Australian Laser Ringwood.

Roza - Ringwood Clinic – Big shout out to Roza at the Ringwood Clinic, always has a big smile on her face and always helpful. Been getting great results with laser removing sun damage on chest and back. All the girls are fantastic and friendly, great service keep up the good work ladies.

Great skin care products for males – I always get great personel service from Michelle and Carly at the Brighton clinic , friendly approachable , and caring always offering the best products for my skin

A joke and a dreadful experience – Only went in to receive a consultation, and my mother was running late by 5 minutes only. I needed her to be there so that she could sign the papers. They told me that it was "disgraceful" that she was late, and they couldn't wait a few minutes for her. They wouldn't even let me come another day to do it again, and they rolled their eyes every… Read more

time I spoke. Absolute joke and a half, never visit the Moonee Ponds store. The women are mean and are clearly inconsiderate of anything besides themselves.

Leg Lazer - Missed Patches every time – Unfortunately every time I have had my legs lasered here (Brighton Clinic) (which has been 4 times) I have had to go back and have them re-lasered for a large numbers of missed patches. They do a full leg Laser very quickly, I have been in and out in 20-25 minutes, from what I understand this is far too quick and explains the large number of… Read more

missed hair patches. The girls are very nice however when consistently (this has occurred with all 4 of my Laser legs treatments) there are missed patches and you have to take more time out of your own schedule to go back for something that wasn't done properly I will now look elsewhere.

Dreadful – Only lasted 15 minutes. Girl was very rough, kept dropping equipment. Only used cold water on my face. Didn’t clean equipment before picking it up and continuing

Staff not all trained properly! – I had 3 sessions of laser hair removal with 3 different staff members. 2 of them were fine but 1 staff member did not follow procedure properly and as a result the hair grew right back - a session wasted unfortunately. I was told she was filling in for someone else. She clearly did not have the same training and did not get the same results. Very disappointing! I would not recommend going here for laser hair removal.

Good result – Although the staff at Buwood always in a hurry atleast they will manage to speak softly with the customers.good results and will recommend to my friends.

Mornington clinic – Been coming here since the beginning of the year for my injectables. Amazing results, Sue takes her time and expains everything. Now started laser treatment. I'm loving the results. Girls professional and friendly. Had a detailed consult before hand so I knew exactly what to expect.

Professional and Great Treatments – The girls are very professional and friendly. My skin condition improved after a single treatment. They take their time and you don't feel rushed. I would highly recommend Australian Laser & Skin Clinics.

Excellent investment – I have been visiting the Australian Laser Clinic in Brighton for many years .I'm so happy that I decided to invest in laser and no longer have to have waxing done every 4 weeks .Waxing was such a waste of time and money .I see Carly at the Brighton clinic ,she is fabulous ,professional ,friendly and never have I felt that she would be pushy with… Read more

talking me into purchasing products or services .This clinic has many amazing offers that keep this treatment very affordable .I am notified by email of these offers and I never feel bombarded with them as you sometimes do with some companies .

My only complaint ( no fault of the clinic ) is the dreadful parking .Anyone planning on visting the clinic please leave lots of time to park and walk .

Best quality of service – I visited the Moonee Ponds clinic & was blown away by the knowledge and professionalism of this company. I felt looked after as soon as I walked in the door & the pricing is very affordable. Definitely recommending family and friends to visit

Disappointed – I had a consultation for age spots on my face. it was recommended that I had combination chemical peel and IPL laser rejuvenation. I had my chemical peel 4 weeks ago and at this stage made an appointment for the Laser. I went to Brighton branch as I ad previously drove my sister their for an appointment. After 50 minutes travel time, I arrived… Read more

to be advised that I was only having a spot test. I said NO my appointment was for a treatment. The lady at the desk went away and returned to advise that last week a change of policy was made by the nurse, that spot tests had to be done. Then why when they called me 2 days prior asking me to change to my appointment, did they not advise me of this. My time is important too and I hate being stuffed around....I had had IPL on my face many times and they were advised of this. Really disappointed.

Worst laser place ever. Go somewhere else! – I have had 4 laser sessions on my legs and face. I returned to the same girl I've been seeing there at the Oakleigh store and advised her that i had large missed patches on my legs and that the laser may not be high enough. She did a "test" patch that was higher and it was fine. She refused to tell me the strength of my laser and so I went for a… Read more

second opinion at another laser place as this lady also told me that my hair roots were blonde and that's why it was patchy. My hair is black and I had been advised by two different laser companies that this was a lie and that the hair root is the same as the hair color. I called the store to speak to the manager and they put the same girl on to talk to me and stood by her lie. I have wasted my money and time. DO NOT get laser done here. There are plenty of other places that price match and are honest.

False promise – I bought package of 6 sessions for my face as soon as I stopped after the 6 month my face hair started growing as it was at the start.