Natural Health Organics
Verified44 reviews
Fantastic, I looked everywhere for this particular brand and style of tea I love - Higher living cocoa and chilli tea. This store had it in stock. I was dubious because it didn't look like I could get it anywhere else, but I took a punt and I was so pleasantly suprised. Tea arrived SOOO quickly and it perfect condition and it was the true product. I'm so happy! Thanks so much. Show details
I ordered Niugenics coconut oil from Natural Health Organics and it came intact and faster than expected. I wasnt very sure the product would be delivered before Christmas knowing the distance between my country and Australia but I was pleasantly surprised. I look forward to doing more business with you. Thank you very much for making my Christmas beautiful. Oh, I forgot, a cute Aussie memorabilia came with my package
Amazing McArthur Pawpaw Extract – Fast delivery. Product - PAPAYA ACTIVE " " 60% McArthur Pawpaw Extract " was so excited to find this product again! Had searched endlessly for it under it's original name and found that it is now named PAPAYA ACTIVE. Years ago I applied it to a bubbly mole on my neck, over time, it had totally disappeared! Unbelievable. I didn't expect that to happen. Thankyou for selling this incredible product!
Positive reviews
Thursday Plantation antifungal solution for nails – This is easy to use and appears to be working far better than the other many solutions I have tried. The ordering and delivery was excellent - quick, well communicated, well packaged and delivered on time. Show details
Excellent service and products – Lovely customer service, highly recommend purchasing products from the natural health organics, I got my items pretty quickly and they took extra care to ensure the product was very well secured to prevent spillage. Would definitely be purchasing again.
Love the product – Ought some marigold stock which is hard to find nowadays and a fabulous addition to many dishes and sauces. The service from National Health Organics was easy fast and friendly. Also loved the personal note in the package! Thank you :) Show details
Negative reviews
Absolutely disgusted, will never purchase from this company sgain – We received a parcel of 2 coffee jars, 1 was broken. As we'd paid insurance & substantial shipping & noting how poorly the jars were wrapped,we contacted the company to request a replacement jar.After 10 days we were contacted buy a rude person offering us a replacement jar provided we paid further shipping ($11.90) which is outrageous. Clearly,we… Read more
are not purchasing from here again. Weve found ' Australian organics" to be a demonstrably far superior cpany to deal with...they are also polite. It needs to be stated that the rudness we received was not from their receptionist, she was polite & helpful always. The female that left us the offensive msg should be delegated to packing cardboard boxes only, should never be allowed to interact with clients. Am leaving 1 star bci cannot leave the well deserved zero star!!
Do not purchase from here! – I spent over $200 nearly 3 weeks ago. No order confirmation, no updates on when and if my order is being dispatched. There is no customer service, no one has responded to my email sent last week. To make matters worse, there's no contact number so it's making it impossible to get someone to respond. FB messenger just sends an auto reply directing… Read more
you back to the email address nobody bothers to answer. I've allowed the 5-12 working days stated on the website. If you don't have the stock to sell, don't advertise it as 'in stock'. It's against the law to accept payment when you know you can't supply goods within the timeframe. A poor excuse for a company, obviously not a leading supplier. This is a waste of my time and money. Don't bother.
Horrible service – I placed an order 2 weeks ago. It has not shipped. I emailed to query the delay, no response. I have continued to try calling all 3 phone numbers on the website. No answer every time. I have spent $150 with them and all I get is silence. Where are my products or refund if you don’t wish to provide the service. Show details
Recent reviews
Very prompt service – I purchased Celtic salt. Not sure you can go wrong with that. My order came promptly. I live in a remote area and expected to wait a week. It was here within 3 days. Great service!!. No worries. Thanks Show details
Fast delivery – Very happy. I ordered on Friday and received on Monday with express shipping. All went well - I'm not sure if all the fuss of other reviewers is legitimate. Thanks NHO
Great Service! – I only use Natural Health Organics once a year as I buy my items in bulk. However when I do use them the website is easy to use and my deliveries arrive very quickly and well packaged! Show details
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Great Customer Service – Kept me in the loop on the product which was out of stock. Emailed me when it was available and posted to me. Pricing was the lowest going around.
Selling items without stock – Ordered tea that was displayed as in stock to be advised two weeks after order and payment processed it was on back order!! Also don’t waste your time and money with express shipping!! Show details
Order to ship oversea did not arrive and no refund – No refund when my order to ship oversea with a return signature was not delivered to the receiver, after three months there was no return signature!!! They asked me to order and pay again if wanted!!! Do you trust this business and put another order in this case?????
Excellent customer service, brilliant products – The range of products is extensive and offers lots of different and very affordable options that are an alternative to chemically laden products commonly sold elsewhere. The delivery time is very fast and reliable. The staff are not only very helpful when contacted for information, but went above and beyond what was asked of them to fulfil my… Read more
request. Thank you for such a positive experience, I will definitely be revisiting your online store again in the future and highly recommend that others check it out and try the products for yourself.
Out of stock and dont know when available – Advertise products that are out of stock.. they dont know when product will be available.. and didnt offer a refund for the products i paid for... poor customer service. . I ordered from another company.. they had one of the products but not the other but they contacted me immediately offering me a refund and sent my other item by express courier the next day.. thats how you look after your customer..
Natural Health Organics – So many great products to choose from! Friendly, helpful service. I like that I can either order online or call for help when I need it. Fast delivery and care is taken with their packaging so products arrive undamaged. Show details
Great Products – I just received my parcel today and am so impressed with their quick postage. This is the second time I have ordered from this company and I am so impressed by their friendly service and quick delivery both times I have ordered.
Highly Recommend - Great products + Fast Shipping – I love Natural Health Organics and continually use them for a variety of products. Their prices are affordable and my products are always shipped quickly. I love their Sukin Products; I use their face wash, moisturiser, body wash and hand wash. We also buy our supplements through them and find their prices competitive.
organic heaven – I love this site. Every product I want on the one website. Amazing! Friendly and helpful bunch too which I really like. Always giving me suggestions on products I might like. Old fashioned personnal service. You cant beat it!
Find out how Natural Health Organics compares to other Chemists
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Don't Buy From Them – I purchased 3 products on line from Natural Health Organics on 6th June. The fact that their website offers "quick shipping" was a deciding factor. Some 9 days past and still no order received. When checking on line I discovered that the order had not even been shipped! I contacted Natural Health Organics via their on site portal and received a… Read more
telephone call the next day to advise me that 1 of the items I ordered they were still trying to source. So if I did not contact them, I don't know how much longer this would have gone on?
I advised them to send a chosen substitute for the item unable to be sourced and was advised that my order would be shipped the following day. I was also advised as I had chosen a courier method of postage, that I should receive delivery within 1-2 days. It is now some 17 days since purchase and still no delivery. My goods were not sent by the chosen method of shipment but rather by Australia Post and the tracking indicates that the goods are on their way back up the coast in the opposite direction to my address. I contacted Natural Heath yet again only to receive an email to advise me that they were sorry. Australia Post was used instead of the courier method chosen by me as Fastway could not deliver to my area (so why is this an option at checkout?) and Australia Post has advised them that they have to wait another 10 days until they can commence an investigation as to where my items are.
Based on the previous review I have read this appears to not be a "one off" occurrence.
Their lack of any communication until I instigated it or offer of any solution is totally unacceptable.
So all BEWARE.
If they don't have stock they won't advise you & will make you pay extra for the same stock in a dif – I purchased vitamins on the 16th August today is the 24th I still haven't received my items. I called them two days ago to ask about my order I had to wait and the gentleman advised it will be posted on that day. After a couple of hours I receive a call from a lady saying they are out of stock for that item and only have it in 60 capsules and not… Read more
30 capsules do I want the 60 capsules instead, so I said ok, then she said that's an extra $11.08 on top.
I gave her my Credit card details and I still haven't received even a notification about delivery.
Still Waiting.
I will never shop here again.
I purchase Vitamins now from Iherb.com and it arrives quicker from international supplier compared to this supplier from NSW to ACT.
So if you need Vitamins in a hurry Don't depend on these people.
10 out of 10! Great service and prompt delivery – I use Natural Health Organics regularly and have to say i am always impressed by there perfect customer service and the attention to detail. I Most certainly will be recommending them to my friends and family and am a loyal customer for life!! Good work guys!!
So much gratitude...wonderful service!! – As a regular customer, I am always "wowed" by the consistently wonderful service. The staff demonstrate care and have provided such great advice on their quality products and general wellbeing over the years. I recently had hair breakage and they got me onto the Fusion Hair Tonic...my hair has never looked so healthy. I have so much gratitude for this amazing recommendation. Thank you so much!!
Excellent customer service! – I placed my order for some Dr Organics skin care products on Monday and received it by Wednesday. Very happy. I haven't really bought much online before and was worried it wouldn't arrive in time for my wife's birthday (next week). Thanks again for the quick service. I'll be back
Great products – I have had a fantastic experience with Natural Health Organics. There website is easy to navigate around with the search bar up the top making shopping a quick and easy process. Its a great website to browse through as well to explore new health products. My order arrived overnight by courier. I am very happy with my products and will be returning.
Outstanding customer service and products – Natural health organics are my number one go to health shop. They run a smooth operation, my products arrived the following day after my online order. I have shopped many times and have recommended them to many friends and family.
Great Range of Products and Fast postage – I am a long time customer of Natural Health Organics and have ordered from them on numerous occasions, I always receive my orders quickly and have had no issues with communication as mentioned by others. I called them to change my order (after I had payed for it) and they were only too happy to add on an extra item to my order.
Awesome Online Shop – I have used other online health store but this is my favorite. Awesome product range, easy to use and fast delivery. Plus they answer question and if you call you actually speak to someone. Keep it up guys!
Thank you – I was recommended your store by a friend, and am so glad to hear about you. I've just received my first order in the mail this morning, and wanted to thank you for the great products. I will be back again! Thanks
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