Order to ship oversea did not arrive and no refund
No refund when my order to ship oversea with a return signature was not delivered to the receiver, after three months there was no return signature!!! They asked me to order and pay again if wanted!!! Do you trust this business and put another order in this case?????
Excellent customer service, brilliant products.
The range of products is extensive and offers lots of different and very affordable options that are an alternative to chemically laden products commonly sold elsewhere. The delivery time is very fast and reliable. The staff are not only very helpful when contacted for information, but went above and beyond what was asked of them to fulfil my request. Thank you for such a positive experience, I will definitely be revisiting your online store again in the future and highly recommend that others check it out and try the products for yourself.
Out of stock and dont know when available
Advertise products that are out of stock.. they dont know when product will be available.. and didnt offer a refund for the products i paid for... poor customer service. . I ordered from another company.. they had one of the products but not the other but they contacted me immediately offering me a refund and sent my other item by express courier the next day.. thats how you look after your customer..
Natural Health Organics
So many great products to choose from! Friendly, helpful service. I like that I can either order online or call for help when I need it. Fast delivery and care is taken with their packaging so products arrive undamaged.
Highly Recommend - Great products + Fast Shipping
I love Natural Health Organics and continually use them for a variety of products. Their prices are affordable and my products are always shipped quickly. I love their Sukin Products; I use their face wash, moisturiser, body wash and hand wash. We also buy our supplements through them and find their prices competitive.
- Verified customer
Don't Buy From Them
I purchased 3 products on line from Natural Health Organics on 6th June. The fact that their website offers "quick shipping" was a deciding factor. Some 9 days past and still no order received. When checking on line I discovered that the order had not even been shipped! I contacted Natural Health Organics via their on site portal and received a telephone call the next day to advise me that 1 of the items I ordered they were still trying to source. So if I did not contact them, I don't know how much longer this would have gone on?
I advised th...
- Verified customer
If they don't have stock they won't advise you & will make you pay extra for the same stock in a dif
I purchased vitamins on the 16th August today is the 24th I still haven't received my items. I called them two days ago to ask about my order I had to wait and the gentleman advised it will be posted on that day. After a couple of hours I receive a call from a lady saying they are out of stock for that item and only have it in 60 capsules and not 30 capsules do I want the 60 capsules instead, so I said ok, then she said that's an extra $11.08 on top.
I gave her my Credit card details and I still haven't received even a notification about deliv...
10 out of 10! Great service and prompt delivery
I use Natural Health Organics regularly and have to say i am always impressed by there perfect customer service and the attention to detail. I Most certainly will be recommending them to my friends and family and am a loyal customer for life!! Good work guys!!
So much gratitude...wonderful service!!
As a regular customer, I am always "wowed" by the consistently wonderful service. The staff demonstrate care and have provided such great advice on their quality products and general wellbeing over the years. I recently had hair breakage and they got me onto the Fusion Hair Tonic...my hair has never looked so healthy. I have so much gratitude for this amazing recommendation. Thank you so much!!
Excellent customer service!
I placed my order for some Dr Organics skin care products on Monday and received it by Wednesday. Very happy.
I haven't really bought much online before and was worried it wouldn't arrive in time for my wife's birthday (next week). Thanks again for the quick service. I'll be back
I have had a fantastic experience with Natural Health Organics. There website is easy to navigate around with the search bar up the top making shopping a quick and easy process. Its a great website to browse through as well to explore new health products. My order arrived overnight by courier. I am very happy with my products and will be returning.
Great Range of Products and Fast postage
I am a long time customer of Natural Health Organics and have ordered from them on numerous occasions, I always receive my orders quickly and have had no issues with communication as mentioned by others. I called them to change my order (after I had payed for it) and they were only too happy to add on an extra item to my order.
I ordered so Easiyo products from this site, I recieved and email almost a week later saying they didnt have stock. Offered me the choice between a refund or waiting. I chose the refund. I am still waiting for that refund, they havent answered any of my emails and after some advice from the Dept of Fair Trading have written a formal request for refund. We are in their court now, hopefully this can be sorted out quickly. Will NOT be returning and I would advise any one to shop with them to use caution...
No communication or customer service
Made a purchase of organic skin and haircare products, items were not posted for over two weeks with no communication and no reply to multiple emails. When my package finally arrived there was a note inside saying that some items are on back order with no indication of when I would receive then or an apology. Thee weeks later after still no response I lodged a dispute with paypay for refund on cost of missing items. Products are great but they have lost my repeat business due to poor service.
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