Natural Health Organics

We received a parcel of 2 coffee jars, 1 was broken. As we'd paid insurance & substantial shipping & noting how poorly the jars were wrapped,we contacted the company to request a replacement jar.After 10 days we were contacted buy a rude person offering us a replacement jar provided we paid further shipping ($11.90) which is outrageous. Clearly,we are not purchasing from here again. Weve found ' Australian organics" to be a demonstrably far superior cpany to deal with...they are also polite. It needs to be stated that the rudness we received wa...

I spent over $200 nearly 3 weeks ago. No order confirmation, no updates on when and if my order is being dispatched. There is no customer service, no one has responded to my email sent last week. To make matters worse, there's no contact number so it's making it impossible to get someone to respond. FB messenger just sends an auto reply directing you back to the email address nobody bothers to answer. I've allowed the 5-12 working days stated on the website. If you don't have the stock to sell, don't advertise it as 'in stock'. It's against the law to accept payment when you know you can't supply goods within the timeframe. A poor excuse for a company, obviously not a leading supplier. This is a waste of my time and money. Don't bother.

I placed an order 2 weeks ago. It has not shipped. I emailed to query the delay, no response. I have continued to try calling all 3 phone numbers on the website. No answer every time. I have spent $150 with them and all I get is silence. Where are my products or refund if you don’t wish to provide the service.

So quick and efficient! I got my product within 2 days! To top it all off their customer service is amazing!

Ordered tea that was displayed as in stock to be advised two weeks after order and payment processed it was on back order!! Also don’t waste your time and money with express shipping!!

No refund when my order to ship oversea with a return signature was not delivered to the receiver, after three months there was no return signature!!! They asked me to order and pay again if wanted!!! Do you trust this business and put another order in this case?????

The range of products is extensive and offers lots of different and very affordable options that are an alternative to chemically laden products commonly sold elsewhere. The delivery time is very fast and reliable. The staff are not only very helpful when contacted for information, but went above and beyond what was asked of them to fulfil my request. Thank you for such a positive experience, I will definitely be revisiting your online store again in the future and highly recommend that others check it out and try the products for yourself.

Advertise products that are out of stock.. they dont know when product will be available.. and didnt offer a refund for the products i paid for... poor customer service. . I ordered from another company.. they had one of the products but not the other but they contacted me immediately offering me a refund and sent my other item by express courier the next day.. thats how you look after your customer..

So many great products to choose from! Friendly, helpful service. I like that I can either order online or call for help when I need it. Fast delivery and care is taken with their packaging so products arrive undamaged.

I just received my parcel today and am so impressed with their quick postage. This is the second time I have ordered from this company and I am so impressed by their friendly service and quick delivery both times I have ordered.

I love Natural Health Organics and continually use them for a variety of products. Their prices are affordable and my products are always shipped quickly. I love their Sukin Products; I use their face wash, moisturiser, body wash and hand wash. We also buy our supplements through them and find their prices competitive.

I love this site. Every product I want on the one website. Amazing! Friendly and helpful bunch too which I really like. Always giving me suggestions on products I might like. Old fashioned personnal service. You cant beat it!

I purchased 3 products on line from Natural Health Organics on 6th June. The fact that their website offers "quick shipping" was a deciding factor. Some 9 days past and still no order received. When checking on line I discovered that the order had not even been shipped! I contacted Natural Health Organics via their on site portal and received a telephone call the next day to advise me that 1 of the items I ordered they were still trying to source. So if I did not contact them, I don't know how much longer this would have gone on?
I advised th...

I purchased vitamins on the 16th August today is the 24th I still haven't received my items. I called them two days ago to ask about my order I had to wait and the gentleman advised it will be posted on that day. After a couple of hours I receive a call from a lady saying they are out of stock for that item and only have it in 60 capsules and not 30 capsules do I want the 60 capsules instead, so I said ok, then she said that's an extra $11.08 on top.
I gave her my Credit card details and I still haven't received even a notification about deliv...

I use Natural Health Organics regularly and have to say i am always impressed by there perfect customer service and the attention to detail. I Most certainly will be recommending them to my friends and family and am a loyal customer for life!! Good work guys!!