Autoglass Warehouse

I bought a second-hand side window glass for my Ford Ranger, to fit myself. Not only was the price the best in the nation but the service at the front counter (and behind it) was excellent.

I hate to be extorted by online businesses. I ordered and paid for a windscreen on their website. Several days later they contact me demanding that I pay nearly twice as much if I want them to supply the windscreen. Don't trust their online pricing. They are a VERY dishonest business

Purchased a set of replacement Mirror glass for my Ducati 797 Monster, mirrors took a while to arrive for something that was listed in stock, the fit was not accurate with gaps on the edges and also flat glass used so didn't fit right, returned the mirrors exactly as received to get hit with a $10 restocking fee when its their fault I had to… Read more

return them. That's not fair. So no I don't recommend this business and I wont waste time buying from them again. Autoglass, get your product right instead of loosing customers for $10 restocking. Good luck.

Great service and great price and easy to deal with.

Great supplier - the part is high quality, was dispatched promptly and well packaged for safe delivery.

Eric and their team at Autogalss in Coopers Plains have been amazing! The best customer service and prompt delivery. Highly recommend. Used for a wing mirror glass December 25.

I have brought both my cars here to have windows and windscreens replaced! I highly recommend this shop especially with how friendly and great customer service they have.

Very tricky vintage windscreen sourced easily, efficient and super friendly staff at Coorparoo office Brisbane and cheap too, excellent all round.

Ordered back glass but it got defogging issue. Mechanic also verified that it’s a wiring issue within glass but auto glass rejected saying that they had supplied many and could not do anything for it. Glass was ordered new and under warranty but they refused. Be very very careful before ordering.

Dodge supplier – Substandard parts, terrible customer service. I paid for rubber that fell apart on install was offered partial refun with no reason why, owner called and was very rude I will be taking matter further with payment issuer.

Absolutely horrific experience – This experience was absolutely horrific. I called on Monday asking to get my rear windscreen on my renault convertible replaced. They said they'd have the glass in by Thursday, and I'd get a phone call Thursday morning to confirm a time to have it replaced. I called 5 times on Thursday between 10am and 3pm but only spoke to their overseas call… Read more

centre phone operator (I'm guessing Philippines) who 'couldn't contact the warehouse' to give me a time. Finally the last time I called back I was told to come in at 8am today.

An hour into me sitting and waiting they called me into the workshop, saying they were having trouble with the 'panels' on the sides of my car, and asked me to put the roof on my convertible down - my car was disassembled by this stage.

I pressed the button, roof wouldn't move. It worked yesterday and all through the week.

So I was understandably pretty upset that I'd brought my car in with roof retracting; and now suddenly, it's not working.

The owner immediately told me 'it's not our fault, we'd done nothing' and told me I'd LIED about my roof working yesterday. 'It's an old car' 'We're not mechanics' 'We don't know how this works' 'how do we know it was working yesterday'.

I got more, and more upset as it became obvious they'd disabled my retractable roof and were now going to leave me with a damaged car and also no rear windshield. I tried telling them over and over I wasn't lying, they didn't believe me, or care.

The owner said they 'had other cars to work on' and moved my car to their parking lot.

I was really, really upset by this time. Not once did anyone say it'll be ok, we'll take care of this; we won't leave your car with a new mechanical issue; an office lady booked me an appointment I would have to PAY for at a mechanic, that they KNEW, 20km away.

I opened my laptop in their carpark and hotspotted my mobile device and started googling the car manual and how to reset convertible roof sensors - something they should have been doing the MINUTE they knew there was an issue, instead of telling me I was lying that my roof was fully working when I brought the car in and they'd done nothing.

I finally worked out that the cargo shelf they'd removed in my boot needed to be installed back into place and the fuse reset. I did this MYSELF in their CARPARK, raised my roof, and told them I'd fixed the issue they caused MYSELF!

That's when the owner, who by this time had totally disassembled my car earlier, told me he REFUSED to install the windshield they'd ordered, or put any panels back on my car. He told me to call the POLICE. I couldn't make this up.

I told him that's fine because I don't want him touching my car, I just want my glass, I'd ordered from Sydney, and I'll go elsewhere. He said no, i'm not selling you the glass either.

This is convertible glass for a 2005 renault they had to special order in. There is no-one to resell this to, he did that out of spite?! I went into the office and a woman in there agreed to sell my glass for the lovely price of $680.

I went back the carpark to wait for the panel so I could leave this hellhole. I was extremely upset by this point. The owner approached me twice more, I asked him not talk to me, unless it was to apologise, there was no point in arguing further, it's not going anywhere and just give me my glass as I didn't want them working on my car.

He walked back into the warehouse and yelled 'Don't give her the glass, don't give it to her'. I was absolutely hysterical by this point, I screamed at him that I'd already paid for it, give me the glass and leave it alone.

I'm now sitting in an O'Briens getting my glass installed by lovely people who gave me tissues and a complimentary coffee as well as a workstation and gave me discounted install because I was so upset.

You have been warned - do not let these people touch your car. This experience was absolutely, absolutely horrific

This business is a model of customer service. A role model for communication, professionalism, quality, work ethics and pricing that I've recently encountered. With thanks. Stephen.

My experience with the team at autoglass warehouse was 10/10 fast the help me out and the best customer service. Prices were fair to go with. Would recomend 100%

I visited the Autoglas warehouse to buy some products. Very Nice and polite staff. They listened to me and and told what product suits my job. The price is also reasonable.

Recently, the mirror screen on the right-hand side of my car dropped off and broke – just the mirror itself. Everywhere I looked online, suppliers were only offering the full mirror assembly, including the screen, which I didn’t need. I filled in my details online and, to my surprise, within 2 minutes I received a message from Abbie at AutoGlass.… Read more

She sent through a photo of the exact replacement mirror, confirmed it was road legal, and gave me all the info I needed — quick, clear and professional.

My wife happened to be in the area, so I asked Abbie if she could drop by either today or tomorrow. They said, “come through now” — and just 15 minutes later, I got a message saying the installation was completed. Just like that, done and back on the road.

Honestly, I’m at a loss for words. Such prompt, no-fuss service and an amazing customer experience. Massive thanks to Abbie and the team at AutoGlass!

This is my second time using this company for side mirrors for my car. They get damaged pretty easily where I live. Absolutely fantastic product, and great service. Thank you guys.

Awesome service, very kind and professional staff as well. Will definitely be a return customer and highly recommend to anyone needing autoglass repairs. Thanks so much to the team, appreciate you guys.

Abbie was incredibly responsive making it simple and easy to book the repair. The installation itself was quick and reasonably priced in comparison to other glass repair companies. Would definitely recommend!

Always friendly fast professional clean concise and well priced. Have repaired a door glass as well as separately repaired a stone chop in windscreen. Highly recommend. Call them first or last, just make sure you call them.

I had my windscreen replaced through Autoglass Warehouse and had a very good experience. The glass was replaced very quickly and I was kept up to date of the progress and when the repair would be complete via text which was really good. Great customer service and price.

Eric was so welcoming and went well and beyond his way to get my window replaced. Even though it was a tricky export car to find and arrange glass for he went out of his way make it happen. He seems to really truly enjoy talking to customers.

Fast reliable friendly accurate service with a smile and utmost professionalism, recommended to anyone experiencing glass and window repairs thankyou once again happy customer service and care

Was a quick and easy search to find what i was looking for, and it was a pretty quick delivery even with alittle miss hap but that isnt on Autoglass warehouse :)

Autoglass had the windscreen I needed and their price was by far the cheapest @ $125. The Only thing that annoyed me was the $250 delivery fee they quoted me. I had such a bad time with my car that entire month and my funds were extremely low, I just couldn’t afford the delivery fee and I had nobody to help me! The following week I ended up… Read more

booking an Airtasker to pick it up cost was under $100.

Putting all my car dramas aside

The customer service guy @ Autoglass was polite, helpful and friendly… The product I purchased was in great condition.