We bought a 2nd hand year old AVan Jensen 2017 model and love it. Great layout.
All caravans need maintenance along the way but our is minimal compared to the European Adria we had previously.
Was just about to buy one until I read the reviews
I’ve been looking for the right light smallish semi off-road affordable caravan with an en-suite.
Thought I’d found it in the Avan Jensen, a great looking van with a great layout and a great price, until I read the Avan reviews....
Unfortunatley been down the track before with other caravan manufacturers and their so called warranties, I’ve had the water leaks, rediculously bad wiring, aircond not bolted down and nearly falling off etc, not to mention incorrect Tare weights (your over Weight before you put anything in it) etc. The indus...try needs a big shake up, thought it would have come with all the competition out there but it seems the are all racing to the bottom rather than the top, it’s hard to work out who’s actually building a decent van at a reasonable price. You would think in this day and age of the internet and reviews manufacturers would get their act together. Thanks to the reviews you’ve cost this manufacturer a sale!
Had my avan owen for 3 years now and have towed it around most of Australia tows great has plenty of storage and great fridge and i have full stove apart from the normal maintainence no problems at all
Love our Nathan adventure pak
Picked our van up in November just did a trip to the Eyre Peninsula for a month the van went great just a couple of things to get checked but at the moment very happy we towed with a ford territory ghia awd not to bad on the petrol we thought it would be terrible did a lot of free camping very comfortable, and very easy to tow.
not happy with van
We purchased an Avan from the Port Macquarie Caravan and Camping Show, we have had various problems, windows not closing, air conditioner noisy, doors not fitting, and screen around microwave has broken in half, door to bathroom was not fitted at all, ensuite cupboards were not aligned, the upholstery had to be resewn by us as it was coming apart at the seam, also leaking water tank. Some of these things were fixed by the Avan site, but it is an hour drive there and back as well as fuel, none of which has been reimbursed to us. So all in all ...poor quality , looks good , and bed is comfortable , stove ok, but we are waiting for the next thing to break down, and also have sent an email to their H/O but of course no reply. Will not buy another van from this company...... We found the Avan dealer good and they were prepared to fix all these things, but as with purchasing a new car there should not be any of these issues. July 23rd 2018 Update: a mistake in buying this Van once again we have had to take the Van back as the Brake away brake battery was not being charged by the Van charger, also the Van battery has to be replaced. This is the 4th time we have had to take this Van back to the dealer at around 100 ks each way makes for an expensive exercise. The dealer has been co operative but bad choice of caravan , wish we had never brought this brand, never again. November 6th 2018 Update: Faulty front entry door The door simply fell off the hinges during our last trip, it opens half way like a stable door, however the top half fell off. Would be a good idea if the screws were checked before every trip, as one screw had fallen out and is lost and you can only tighten them up with an Allen Key. Stupid design !!!!!
Best Family Van on the Market
The build quality of my Avan Aspire 617 is perfect. It is fantastic having a seperate shower and toilet with a triple bunk in a 19ft van that has an ATM of under 2.5t. The WA dealer (Premier Avan) are fantastic, they are friendly, always willing to help and gave a through handover of the van on collection.
Best caravan we've had to date.
Bought this van as we thought it was value for money. Comfortable and easy to tow. TV antenna was incorrectly fitted to the booster, no reception, electrician found three different wires joined and replaced with one. Water pressure poor. Blew the hot water cylinder, what a job to remove and replace, van was built around it. Water coming up in shower was fixed by replacing outlet with a bigger pipe. Toilet pipe also came off and flooded the van. Fly screens hard to clean and now windows take a bit to keep open. Removed awning as was too flimsy to carry the weight of an annexe, but apart from no help from the manufacturers, we still love our van.
Nothing but problems.
We have been very disappointed with our Owen Limited. The light well over the bed has leaked badly twice. Had to be temporarily patched in the middle of the night both times. Had a gas leak near stove and campers could smell when walking past. As previously stated by others, after sales service is terrible. Shower door has fallen down a couple of times. We also had the trapping holding up our water tank and my hubby had to make another set of straps using stronger metal and 4 bolts instead of 2. We rely on lots of longer screws with glue...added to strengthen. Most of the trimmings have had to reglued. The camp kitchen has never fitted with gaps on sides and bottom. The lining of the camp kitchen is now flaking off. We are stuck with it as cannot afford to replace. The table and seating is very uncomfortable. The one plus is that it looks lovely inside. Altogether, a bad experience.
- Hardtop 609 Nathan
- Verified purchase
Great value for money, modern & well equipped.
Purchased from Avan Penrith Oct 2016. Great van. Mediocre customer service.
The 19' Nathan is extremely well appointed with modern high gloss interior trim & finish that looks superb.
Adventure pack allows dirt touring & off grid free camping. Just completed 5,000km trip to Longreach and van performed perfectly. I completed some minor repairs along the way and when back home which were mainly loose screws and fasteners resulting from poor workmanship & quality control. If you overlook these minor issues which were easier for me to fi...
Do Not Buy a New A'van!!!
Where do I start??!!! I ordered a new A'van Aspire 617 at the Melbourne Show in March 2016 through the Melbourne Supercentre sales team. As advertised the van came with a good specification and everything I needed and I was told 3 month delivery time hopefully at the end of June. I was really pleased as I wanted to buy a locally made van and support the Australian Caravan Industry
2 weeks after the show and putting my deposit down I was told that it did not come with the same chassis as advertised (adventure/semi offroad) and it would cost me ...
Quality control non existant. Numerous problems. Although manufacturer still agreed to warranty work when van 3 years old 3 years of continuing problems forced me to sell van at big loss. As I spoke to fellow travellers it seems any Avan owner experienced simmilar problems. Last owner i spoke to had van only six months old and had it for sale due to problems with van and dealer. The van towed well, looked good but if only Avan built vans to the quality the manufacturer beliefs they are.
De-laminating inside next to fridge. Had to replace all drawer runners. Emptying sink fills shower recess. Vanity came adrift. Edging came off locker doors and cupboard doors. Pressure reducing valve froze. Cupboard door push locks were ALL replaced. NO local dealer in WA, so have to rely on Melbourne. That's a whole other story.
The OWEN HT 4yrs On
Few initial problems. Wiring on fridge faulty. Water connection to rear of Toilet faulty. When town water connected fitting come adrift. Van floor covered in water. When sink is drained of water the toilet floor is covered with sink water. I have fixed these problems with a few minor adjustments. Workmanship is not up to scratch.
great van but!!!!
bought a new Owen late December. In the shake down electric hot water doesn't work, struts on bed fell off and draw slides all came away. The van tows well and is well laid out just a shame the lack of attention to detail and poor workmanship lets it down badly. For the sake of a few more screws and some liquid nails and a quality control department these vans would be exceptional value. Off to Bunnings to buy a range of screws, battery drill and several tubes of liquid nails.
Good van. !&#@! service
Ordered Oct 2013. Deposit paid. Contract delivery time, April May 2014. Rang and enquired about delivery. Told June. Rang again, told July. Rang again, told August. Eventually they rang (First time) an we picked it up late August. Only excuse was supply problems. Overall van is very good. I have fixed all the warranty jobs myself as I never want to see them or listen to their lies again. Air conditioner sounds like a jumbo landing on the roof.
HT Owen 609 adventure pack 2011 20 ft
We are a couple of grey nomads living in our HT OWEN 609 and on a lap around the block..We were down to two vans ... the Jayco Starcraft offroader or the OWEN 609 adventure pack with annex. We chose the Avan because it's a nice roomy van , great to tow. Nice clean lines, light weight, good layout. Needed a few mods but...I have fitted the mandatory 150 mil plastic annex pole holder to the rear bumper ,a stereo- DVD player , TV , outside radio antenna ,extra battery with 200 watt solar panel , 95 liter drinking water tank , alloy edging on shelv...es to stop items rolling off , sink cover , 1200 watt inverter , annex light that can be switched on from inside!!! , 9 KG gas bottles ,moved jockey wheel mount forward to outside of draw bar allowing jerry can rack to be mounted on old 4 KG bottle mounts , reversing camera , partition under bed for reinforcement when shagging and to stop items finding their way into the batteries, water pump ,transformer section . The brand new micro wave made all the right noises but did not heat so had to be replaced plus the cupboards would not take coat hangers.. this was fixed by removing the false back and moving the coat hanger rod back 75 cm. plus it then left the shelf exposed so I screwed a couple plastic containers on to keep odd bits in. We are happy with our choice so far. But boot leaks!! Price.. most vans with the same layout are 20-30 grand dearer...Large fridge , roomy ,uncluttered interior , feeling of space , nice bathroom , comfy queensize bed ..plenty cupboard space. Tows beautifully. Smart looks. 4 KG Gas bottles to small , jockey wheel winder fowls on gas bottles , plastic door with no security screen , Window fly screens .. to close the window I have to open the screen letting all the bugs in !!!
Questions & Answers
Where is the circuit breaker for the air con?
does anyone have an AVAN Jensen 2018 model? Are you having any problems with it ?
Do you have photos of annexes for the aspire 555?
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.