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29 reviews
Tim
TimVIC38 posts
 

What an absolute joke of a company! Made a $2000 withdrawal that went missing as they sent to the wrong bank and now they refuse to do anything about it. Stay away from these scammers!

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Evan
Evan9 posts
  Verified

Worst platform in the world. The will steal all your funds Be aware of those crooks Extreme careless and extremely Unethical Run away from them

Eric
Eric69 posts
 

AVA trade is a total joke, or maybe even worse, a scam? I have another Forex account with a Cypriot company, and my withdrawal goes through within the hour. AVA is just rubbish, over a week now. It's their customer service that is junk; it's all done on GMT! Nothing in Australia. Don't even think about using them!

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Art at Docklands
Art at DocklandsVIC24 posts
 

Do not deposit funds ... After you deposit your money they ask for All of your sensitive information and if you dont want to give them your roadmap to identity theft you loose your deposit!!!! I had to get my bank involved to get my money back. Ava trade claimed they had no record of funds transfer. Which is an absolute lie. I even sent them… Read more

screenshots of transfer proof still they played dumb.. Then I asked them why I need to give them access to my bank password and client numbers and licence pictures and rates notice and passport if they dont have my funds seeing that identification is after fund transfer? The representative with a smirk said she doesn't understand. After I had my bank charge the money back they called and insisted I stop the charge back processes. I laughed and told them they can go f themselves.

Sel
SelNSW
 

THE WORST!! – The worst fkn broker!!!! Never trade here!! 1.Their website is always has network issues while on your trade it just shuts down. 2. You can’t withdraw your fund straight away you like hanging up somewhere with no clue!! 3. Customer service are worst!! You can’t even communicate if you needed help!! 4. Once you registered, they will kepp calling… Read more

you. 5. Worst charts ever!! Compared to the rest of modern charts nowadays technology it’s like you are from the 80’s 6. Indicators will always disappear whenever you check other charts and when you go back to the one you made, it’s all fkn gone!!!! Wow unbelievable!!!!!! THE WORST!!!!!

mel849217
mel849217
  Verified

A HELL I never got out of! – On October 25, 2024, I registered with avatrade. For the first few days, I was able to deposit money without any problems using my credit card. This was my first experience of trading. I didn't understand much and thought, for example, that after a buy order, in order to liquidate the position, I had to make a sell order. You can see these… Read more

mistakes on my first positions, generating a few losses.

Despite these errors, I soon began to accumulate gains. On the evening of October 30, 2024, my account showed a profit of CHF 5,076.39.

Betting on a Donald Trump victory, I bought cryptocurrencies between October 30 and 31, 2024.

As these positions began to fall, and in order to respect my hedging and margin duties (see above: general conditions concerning margin which Avatrade took the trouble to remind me of in its reply to my complaint...), I attempted to make deposits, on October 30 and 31, 2024, to hedge my positions. Suddenly my deposits failed, the reason given being “insufficient funds”. My various card accounts were well funded and I had a high limit (CHF 10,000 per day), which was by far not reached.

On 1.11, there were a total of 33 attempts: 2 were successful. On 2.11, there were a total of 3 attempts: 0 successes. On 3.11, there were a total of 15 attempts: 0 successes. On 4.11, there were a total of 7 attempts: 0 successes.

The race against time began, as my positions were plummeting and the elections were just a few days away, on 5.11.

I started by contacting my bank on October 30, then the next day, the day after that and so on. No problem on their side, no restrictions on trading (I have a certificate from them for the trial). The proof is that I've used my card for other internet purchases.

I contacted Avatrade by chat and then by phone, as well as by e-mail. All had the same answer: contact the card issuer, the problem is with the supplier/bank...

After insistence, the Avatrade French team finally indicated that my card had been blocked on their side and blacklisted, which still didn't explain why the other cards hadn't worked. But anyway, after they whitelisted it, I tried again to make payments: only one worked on 1.11, then it was failure, failure, failure!

Positions continued to fall.

I was in a state of panic and couldn't sleep. I called on my friend, my father and my mother, who tried with their cards: failure!

On November 4, 2024 at around 10 pm, I was notified of a margin call with two options: make a deposit immediately or close some positions to save the rest. Otherwise, all my positions would be closed if the margin fell to 10%.

I contacted Avatrade again, to no avail. I tried in vain to make deposits. All hell broke loose.

In order to save my positions, I resigned myself to closing four ETHUSD positions manually at around 10.50pm on 4.11, generating a loss of CHF 9,310.66.

The next day, all positions recovered thanks to Trump's victory. I'll leave you to observe the cryptocurrency prices: ETHUSD, BTCUSD, etc.

I filed a complaint with Avatrade.

Their response: I didn't respect my duties regarding account coverage and margin maintenance... (but of course)

On November 15, 2024, I miscarried.

On December 1, 2024, I decided to fight it out and start a trial, which will take place in England because of the choice of forum in the contract. A law firm is currently drafting an action.

To be continued

George
George
 

One of the worst trading platform – One of the worst trading platform. They closed my position during the bear market without any information by email,call or messages. After I contacted with them the answer: It is the trader's responsibility to maintain a sufficient level of margin in their account. If a Retail Account's Equity falls below 50% of Used Margin, the largest losing… Read more

position in your account will be closed, along with subsequent positions until the account Equity Level returns to above 50%. So your position close automatically. We do not notify via email about each closed position Traders must maintain adequate account balances to sustain their open positions so we do not notify about the position closed due to so is the trader responsibility to watch his trades and the trader is aware of the margin call.

Henry Williams
Henry WilliamsSA
 

They are not reliable – They kept on luring me till I lost all I put in but I was able to get all sorted through Skysafeline , I will change this review only if they change their ways

Hinkle christian
Hinkle christian
 

How I was saved – I lost about 35k to them and I was helped by a lady who I was directed to by my bank manager she assisted me in getting every lost money that evrr got missing you can reach her on watsap via +1 nine zero nine 637 twenty twenty

Cheryl T.
Cheryl T.NSW
 

AvaTrade – I recovered $13,332 worth of Bitcoin through a triangulation expert at mustangggrc@ gmail. com. Mustang Tech is the best tech expert you need to help you recover your lost credit cards, bitcoin or forex investment. They are best in assisting victims in receiving reimbursement, tracking down digital fingerprints, cyber analysis and thorough investigation. They can be contacted by email attached.

Johnathan Ogando
Johnathan Ogando
 

A lost investment – This deal cost me $8,000 in investment. My colleague happened to have some legal connections, so he took my problem to the police first, and then the practitioners at [wor] [con] s [u] [l] [t] .[d] worked on getting the entire sum back for me, and they were successful. They seem to prey on unsuspecting folks.

Willow
WillowNSW
 

Not a smooth experience – After being their customer for years and having invested money and giving them lots of profits, I decided to withdraw the entire balance from my account. I initiated the withdrawal request, and the system prompted me to enter my card number which I did, But, after few days, I didnt received my money. Upon checking my account, I noticed that the… Read more

withdrawal had been refused. This happened repeatedly with different cards. I noticed they had charged me 50 euros for inactivity fees! despite my several attempts to open the account and initiate withdrawal they never want to approve until l lnvoIve apexchargeback to retrieve m.y funds, I have nothing to do here ever. Also avatrade customer service team seemed to be unavailable during weekends.

Matt
Matt2 posts
 

Cannot remove funds – These guys are scammers and these positive reviews are fake. I haven't been able to remove my funds for a year.

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Lachlan F.
Lachlan F.
 

Popular one – Even if you are far from trading, I bet you have heard of AvaTrade at least once. The company is an online broker that has been in the game for a substantial time and has much positive feedback from customers and key figures from the industry. I pretty much like the amount of assets company provide. Different classes of products give an… Read more

opportunity to take advantage of different market situations that may increase your chances for a profitable trade.

Arthur
Arthur
 

I'm ok with the environment so far – I quickly adapted to the environment here. Somehow the company managed to create such an infrastructure that is on the one hand is magnetizing, on the other one is rather corny. That's something I call perfect marketing. You create a product, release it on the market and it blows up. Inflow of customers is endless and that also tells about quality.

Max
Max
 

The perfect broker – Yes, I understand how it looks from the outside. But for me this broker turned out to be perfect. Thanks to his services I get a great income.

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Roy Johns
Roy Johns
 

Investing opportunity – I heard that Avatrade broker is a credible one that is safe to entrust your money to. It obtained all the licenses required for this financial activity, that’s the good thing to begin with. I think trading-wise, it’s more on an investing side, considering the assets available. You can trade stocks, ETFs, and cryptos with moderate leverages. It's a great option for long-term investors to harbor their capitals in the current economic state.

Lachlan O.
Lachlan O.
 

Investing platform – Avatrade looks more like an investing entity, rather than a forex broker. The assets, the safety, everything is on point to make proper investments.

Jake F.
Jake F.
 

My thoughts on this broker – If you need a good broker, check out this one. They have lots of financial options and care about their customers. They're popular for a reason. But if you're new, it can be confusing initially and sometimes support takes time to respond. Overall they're good.

Dr Howarth
Dr Howarth
 

Nice one – This broker provides attractive trading conditions in all trading aspects really. Tight spreads with fast orders execution. ASIC regulated and overall grat safety score from my perspective. And last but not least the trading platforms are a good choice. Both MT4 and 5 are available for manual and algo trading experience. The website is quite challenging to find information though.

Michael A.
Michael A.
 

legit broker – Even with my experience I can say what legit broker is look like and this is one of them. The only thing it needs to fix is amount of available assets, because I didn't find many of those I usually trade. Anyway, quality of services is on the highest level.

Abby W.
Abby W.
 

review – this company is quite nice to trade on financial markets. It provides several softwares and all of them are pretty stable and handy. But I don't really like mobile versions. Once I placed an order there and it was placed with a delay of two-three seconds. I don't know, maybe that was due to mobile internet connection, but still I find desktop platforms more comfortable to work with.

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Bernard C.
Bernard C.
 

Trading conditions – The broker has excellent trading conditions. And these conditions are available even in the basic type of trading account. Perfect!

Harry Ryan
Harry Ryan
 

Good option – For me it’s a great alternative to all the famous brokers that try to charge you extra fees specifically for their name. Avatrade offers similar trading conditions to the top forex brokers, but it is much more cost efficient. Everything is in its place, execution, tight spreads, high leverage, the whole shebang. I feel like there are not enough crypto assets. But it is highly possible that it will be fixed in the future, so we’ll see.

Leon Steele
Leon SteeleVIC
 

Platform works nice – I have registered and became a client of this company without listening to a prior experience of a friend or reading a review, I just liked how it all looked and tried my chances. You know what, it's not bad. I mean, the platform works nice, there are very nice assets, the execution's good.

WeLuvLux C.
WeLuvLux C.NSW3 posts
 

Professional In Stealing Money – Since I created an account, a person was keep calling every week and was encouraging to deposit money with lots of promises. Once I did deposit $1000 and supposed to have a personal account manager, NO ONE contacted after ever again. I did pretty good just for a short time with myself but didn't take long to slowly loosing nearly all my money.… Read more

Although I wasn't happy but wanted to try more but wasn't able to deposit little money cause their required minimum $500 and still their both deposit systems never worked properly. I had $49 in my account which wasn't enough to open any trade and as I mentioned was unable to deposit more, surprisingly after I while even that $49 disappeared from my account and when I finally could contact them, they said it was inactivity fee. So ridiculous. The app has lots of bugs too. You're more than welcome to try it yourself, but be prepared to loose your money eventually

Frederick Ashworh
Frederick AshworhVIC2 posts
 

Dont lose money to online scam – If you ever lost funds to Avatrade, or a fake broker use them as means of stealing your funds, Quick send a report to [Content Removed] specializes in dealing with online scams and help provide reimbursement to their victims using disputes, tracking down digital fingerprints, cyber analysis and thorough investigation.

KMA
KMAVIC12 posts
 

Worst Customer Service you won't be able to start s – I sent them emails no reply, long waited for chat no positive reply .. called them 3 time got disconnected every time before reaching customer service rep. after reading my comments you will think I must have done something very wrong. so you are welcome to try it your self and please let me know how did you do. Worst Customer Service you won't… Read more

be able to start so forget about getting along.

I started and finished with them in 2 days and I won't and will never go back to them.

they don't respond to your emails, telephone calls, they hangup calls without attending, their customer service is so arrogant that you will feel like they are the actual customers,

Martin
MartinVIC11 posts
 

Avatrade Steal Money From Clients – Avatrade stole my money. I deposited money into a trading account, confirmed by my bank, they state they never received it. I have attempted for almost 2 weeks to get my money back. They are thieves. Do Not trade with this company.

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