??!
1 photo
Baby Barn Discounts

Baby Barn Discounts

Online store and Physical store
4.9 from 109 reviews

Deceptive pricing

It's bad enough going through 90% of a purchase before the shipping price is revealed, but Baby Barn goes one step further by advertising prices that are ex-GST (but without indicating that is the case) and then you find at the completion of checkout that GST is then added to both that item price and the shipping charges. Baby Barn needs to be up front at the beginning - it's clearly a deceptive trading practice and I think its actually illegal for retail prices to be advertised in that way. Shameful conduct and no need for it. I cancelled the online order and went elsewhere for the item I was after.

1 comment
Hi Craig, Thank you for your feedback. 1. Shipping costs are usually calculated during the checkout process of most online stores as shipping rates are determined by location and weight. 2. All items on our online store show the total price (GST inclusive) payable for each individual item. The checkout shows a breakdown of costs, which is the total cost, the shipping cost for the items, and the amount of GST for the total order, which is already part of the advertised price. If this is not the case on your end, could you please give us a call during business hours on (07) 5524 5407 and we are happy to help out. Kind regards, Sinead

wonderful service

I ordered a unicorn baby mobile on 8/5/19 from Tasmania and received the order the next day 9/5/19.

I am very impressed and will shop here again. congratulations on a great service

Product Quality
Return Claim MadeNo

Fantastic store, highest of praise!

This store offers excellent costumer service, the staff are so lovely & helpful. The products are very affordable and of high quality and the shipping is efficient. I would definitely recommend them!

Product Quality
Shipping

Excellent customer service

I ordered a part for my old Mountain Buggy Duet (the only place I could find online actually having the part)... it ended up being the wrong part (my fault). I contacted the store and there was no problem sending the item back and they helped me to find the correct part and the items were swapped in record time. So friendly and helpful. Highly recommend.


Quick delivery

items arrived quickly. They even put in a complimentary bib! Great service and pleased with the products. Thanks baby barn


Super fast delivery

I ordered online and recieved my package within a couple of days. Item was as described. Would definitely recommend and will be coming back here for any other baby products I need. Thanks for the speedy delivery.


Amazing service

This store provided amazing service and super fast shipping. I would definitely recommend them to anyone looking for baby products.


Fabulous customer service!

I stumbled on Baby Barn Discounts while hunting for spare parts for our Mountain Buggy Swift...and can't recommend their customer service highly enough! Not only was I able to collect the part same day, it was the most competitive price and the staff ensured the part fitted before putting my purchase through. So impressed! Thank you guys! Will certainly mention you to friends & family.

Excellent service!

I bought a toy on the 22/12, and the product arrived the next day. Never expected that! The service was wonderful. Highly recommended!

Friendly helpful service and recieved very promptly

Both times I bought from baby barn discounts - I had a great experience. Kerrie was friendly and helpful and even sourced a part for my very old mountain buggy. Postage was very speedy and I have recommended this website to my other pregnant friends.


Great service.

I had a great shopping experience with Baby Barn Discounts.
Website was easy to use.
I received exactly what I ordered and it arrived at my house extremely quickly.
Will shop there again - very happy!


Steelcraft Jetta Walker

Fantastic service. Ordered one day and delivered the next day - no hassles - and the product is perfect for my grandson


Super fast & cheapest postage

Received my order within a couple of days and Baby Barn Discounts also offered the cheapest postage compared to many other companies


Quick delivery

very quick delivery! I ordered online and my product arrived in a few days. The product was exactly as it was described on the website. Thank you

Super smooth and fast delivery

Can't fault The Baby Barn Discounts. I bought 4 items and they arrived in 2 days. Great prices online, and not a hitch. Definitely will head back there again when I'm looking for another product.

Jolly Jumper Bathtub Toy Bag

Excellent Service! Hard to find item in local stores. Found it online here. Ordered Friday, here first thing Monday morning. What can I say, thank you. Super impressed :)


Fantastic service, no complaints!

Item was exactly as described and arrived very quickly, just in time for the weekend. "My little bed" has been fantastic and so happy with purchase. Communication with Baby Barn Discount was prompt, courteous and very helpful. Highly recommend A++


satisfied with my purchase

would definitley buy again from here ive been looking for an inner tube for my old mountain buggy for a long time. fast an hassle free service


Perfect product, fast delivery

One of the only places that sold old pram parts at a very decent price, and within Australia. The wheels turned up fast and work great, a very big thanks!


just a lovely experience

Thank you for straight forward help and advice! No hard sells, just genuine comparisons:-) I felt so comfortable with the whole experience! All questions were answered and the product knowledge was very impressive!


Page 1 of 6

Questions & Answers

Do you have a shop to view your products?
1 answer
The shop is in 14 Industry Drive Tweed Heads South NSW 2486