Baby Kingdom

Baby Kingdom

Baby Kingdom
3.7

164 reviews

PositivevsNegative
66% · 10949 · 30%
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Return Claim MadeYes · No
Product Quality
4.1
Shipping
3.1
Customer Service
4.4
Brand Manager for Baby Kingdom? Claim your listing.

Reviews

164 reviews
jomells
jomellsSydney, NSW4 posts
  Online store

Very disappointing online experience

There is absolutely no way to check on an order once you place it. If items are late you receive no update you basically just have nothing to go on. The website doesn’t even have proper delivery timeframes uploaded. No way to access previous purchases either - no order history available to “members” so why are we being asked to sign up to a membership? This is the most bizarre process for purchases I’ve ever come across. I’ve never purchased from a site that doesn’t record your previous purchase so that you can reflect on them?
Sam Fermin
Sam FerminSydney, NSW4 posts
  Physical store

Our first experience at baby kingdom

All staff members are very helpful and have a great knowledge of baby needs and tje practicality of what babies need.
Thank you everyone for your help. Show details
Stephanie
Stephanie
  Physical store

First time parents

The staff were incredibly helpful, especially Debbie. As first time expecting parents we were appreciative that she took the time to walk us through all the sections of the store and give us advice on what we needed to prepare for our little one. She was knowledgeable and was able to answer all our questions. Thank you!
Nona J
Nona J
  Physical store

Knowledge Above & Beyond

Debbie @ Castle Hill was amazing.
Nona needed a 0 to 4 car seat for her 2 door car. Debbie instantly knew which products best suited the request. Show details
Jack S
Jack SSydney, NSW2 posts
  Physical store

Amazing & Stress free

Great Service, Fantastic Prices. Debbie was our Sales Assistant and was absolutely amazing. She helped us find everything we needed. 100% will shop here for all baby shopping in future. Show details
Stacey
Stacey Sydney, NSW2 posts
  Verified Physical store

Very knowledgeable and helpful staff!

Debbie at the Castle Hill store was absolutely amazing!! She was incredibly knowledgeable and very helpful even during a rush and juggling multiple customers. We are expecting twins and Debbie was able to help us look through a great range of double prams available as well as find the perfect car seats. Show details
Sarah F.
Sarah F.2 posts
  Physical store

Great experience! Will visit again!

Alan was so helpful today when we went in to try a travel pram. The pram was on sale so we decided to purchase it but unfortunately the only one left was the floor stock. Alan offered us a discount but after some thought we decided we’d prefer to just get a new one just in case. Alan tracked one down for us, and organized the transfer. Despite being understaffed and the shop being full of customers, Alan was so friendly and helpful! Show details
Anthony H.
Anthony H.
  Physical store

Pleasant

Deb at Castle Hill store was so knowledgeable and helpful, she was an absolute pleasure to deal. Show details
Janet B.
Janet B.2 posts
  Physical store

A positive experience

A great experience. Debbie was helpful with explaining the different items and options for payment. Show details
Rebecca B.
Rebecca B.
  Fair Incentive Physical store

Great job

Doreen was very helpful and made sure I was happy with my purchase Show details
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Danny
Danny2 posts
  Physical store

Excellent service

We were served by the lovely Doreen who helped us immediately and saved us so much time in finding what we wanted and needed. Made our experience a joyful one for sure. Show details
Melisa E.
Melisa E.
  Physical store

Very good experience

Mel in the Castle hill store was very helpful and kind. Absolutely patient when explaining how everything works. I’ll definitely be back for more baby things :) Show details
Viсtoria K.
Viсtoria K.Sydney, NSW2 posts
  Physical store

Amazing instore customer service

Received amazing customer service from Deb. She was very knowledgeable, patient with us and help us to choose products beat suited for our needs. Show details
Tawfek
Tawfek
  Physical store

Thanks to Dep

Thank you Dep for your help and made it easy for us to get what we want. Show details
Rach
Rach
  Physical store

Great experience at Baby Kingdom

We went into Baby Kingdom Castle Hill with minimal knowledge about prams and car seats. Debbie happily took us through all the different models, explained the differences and answered our many questions. Great experience, amazing service! Show details

Questions & Answers

gondy_2
gondy_2 · Online store

Wanting to buy a bassinet for my steel craft compact strider but not sure whether to trust online or go to local baby winks and get them to order one in for me

Pree
Pree  

Have not ordered from baby winks .The order I placed online from baby kingdom was dispatched and collected the very next day .

Details

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