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Bakers Delight

Bakers Delight

2.0 from 108 reviews · View Statistics

Reviews

  • Product Quality
    2.5 (38)
  • Return Claim MadeYes (4) · No (37)
  • Customer Service
    3.5 (34)
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Penny

Penny

  • 2 reviews
  • 1 like

Stale, Rock Hard Baguettes from Highett Shop

published

On two occasions recently, I purchased half baguettes and a full bread stick from the Bakers Delight within Highett Shopping Centre. I commented at the time that they seemed rather hard but was told 'Well they were baked this morning'. One was inedible as it needed a saw to cut it and the bread stick was useable as a police baton the following day, being solid and stale. I certainly will avoid this shop in the future. Foolishly I didn't bother to take the receipt to enable the return of the products.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationHighett, VIC
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Carolina

CarolinaMelbourne

  • 8 reviews
  • 1 like

North Ringwood Baker's Delight high fibre low GI bread stays fresh for over five days....

published

Bread that is fresh when you buy it and stays fresh for over five days... After trying so called fresh baked supermarket bread and most expensive brands of bread , Baker's Delight White high fibre low GI is the outstanding winner... Try it for yourself..... I asked the owner/ Baker why his bread stayed fresh for many days longer than all the other bread, his humble reply was " it's the Love we put into it " here's a challenge... Buy Baker's Delight bread and any other brand of white bread and try them daily ! Simply no comparison...enjoy !

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationRingwood North
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Karen Johnson

Karen JohnsonWeston Creek 2611, ACT

Discrimination?

published

My daughter and I stood looking at the local store admiring the display of your new raspberry scones. They looked lovely And full of fruit in their little box in the glass display cabinet.
My daughter who has a disability ordered 1 scone as she couldn’t afford any more and the sales person went to another area to bag up a scone. Got to the car and she discovered a smaller scone, which was quite dry looking and minimum fruit..barely discernible.. so disappointing.
I hate to think that’s it common practice to sell the less appealing product from the back of the shelf first ..I have thought about it before.. I guess that’s business

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWeston Creek, ACT
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Aussie snack girl

Aussie snack girlGreater Melbourne (Metropolitan), VIC

  • 8 reviews
  • 2 likes

Mini jam donuts- talk about price extortion!

published

I walked into my local bakers delight the other day looking for something sweet. There wasn’t much on offer in the way of sweet goods, maybe due to covid. On the counter were a packet of 6 mini jam donuts. No price on them. I was charged $7. I couldn't believe it! I thought it wouldn’t be more than $3 for that minuscule size!
My husband thought they were nice, (he dunked them in a bowl of cream). I thought they were ok but below the standard of an average jam donut and certainly nothing to write home about.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Johnny

JohnnyGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Fruit Loaf

published

I wish Bakers Delight could get the fruit loaf consistency, which a lot of stores only bake a few times a week.
I bought from Bulleen Plaza shop on Sunday 23rd September, got say a 10 out of 10, good consistency, abundance of fruit & lasted 4 days until it was all gone.
I'll definitely be back as the saying goes.
Returned on Sunday 31st September expecting the same as the previous week.
Well what a disappointment, dry texture with less fruit tasting like it was about 4 days old.
A rating 2 out of 10.
Definitely not the same flour used in this loaf.
From a Franchise we expect better and consistency.
As the week lingers on the fruit loaf is drier & drier with lack lustre flavour.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBulleen Village
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Julie

JulieMetropolitan Adelaide, SA

Had the knotted garlic and chive loaf from Leigh street Adelaide and it was absolutely delicious.

published

The garlic and chive knotted loaf heated up was absolutely delicious with our dinner tonight. Bought it from Leigh street Adelaide as a request.. Thank you ☺️ we loved it and very much appreciated the excellent service.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationLeigh street Adelaide
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KL customer

KL customerSydney, NSW

High fibre block loaf

published

Quality of the white high fibre block loaf has been poor for the past 6mths at least from the kings langley NSW store -loaves are over cooked with thick crust or burnt on top or large holes throughout and sometimes small in size. Very disappointed as this is our family favourite. Used to be much better. Please improve your baking or get new bakers! The staff who serve are lovely.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationkings langley nsw
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Jamie

JamieQueensland

  • 5 reviews
  • 2 likes

Love the bread but awful hygiene practice and bad customer service

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationArana Hills
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Gavin Mackenzie

Gavin MackenzieMetropolitan Adelaide, SA

  • 4 reviews

terrible service

published

went to buy bread today and only had $100 note...told they dont accept $100 bills...went outside to get a smaller denomination from my flatmate and overheard the two young girl talking about the silly old bag that should know better...last time i shop at bakers delight at aberfoyle park SA...shopping centre 500 mts up the road has a bakery and we will be shopping there......also very loud music playing in the shop

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationAberfoyle park SA
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annematilda

annematildaNorth Queensland, QLD

  • 2 reviews

not impressed

published

Started buying the cream boston buns when they first appeared and loved them but I bought one this morning and was very disappointed. I am sure they are much smaller than the original and there would not have been a teaspoon of your cream in it. I will not be buying them again anytime soon especially at the price they are.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Aruna S.

Aruna S.Greater Melbourne (Metropolitan), VIC

Why no gloves and masks?

published

I would've thought that at this time of the pandemic, cleanliness and hygiene standards would take precedence especially in a popular bakery like Baker's Delight. At both the Milleara and Niddrie outlets which I frequent, none of the service staff wear gloves or masks while handling the breads. Pity, really!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMilleara and Niddrie
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Chatnoir

ChatnoirMetropolitan Adelaide, SA

  • 5 reviews
  • 5 likes

Super yummy Vienna Dark Rye

published

I go to the Brighton Bakers Delight in South Australia. Always fresh and really high quality. The girls on the counter are always polite and helpful. The Vienna Dark Rye is my favourite.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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hutch

hutchGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Totally disappointed

published

Bought fruit block loaf yesterday hanging out for fruit toast , really really disappointed there was 1 sultana in each slice and not another price of fruit to be seen , so disappointed

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationTraralgon
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2 different stores. Disappointed.

published

This year, 2020 I have bought 2bread Rolls from one store in the morning that was definitely not fresh, and today From a different store in the same city I just bought a small pizza that was also as tough as old boot, not fresh! Unhappy.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWarrnambool
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Dianne

DianneGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Ignorant and rude woman at Donvale

published

Every interaction with one of the women working at Donvale is very off putting.. my only option is Donvale as the Doncaster East branch was closed.. I dread coming into contact with her as she is so aggressive .. she is not always rostered there but I never have a good experience .. might have to go somewhere other than bakers delight .. sad .. as I love the products ..

Incentivised ReviewNo
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amanda p.

amanda p.Greater Melbourne (Outer), VIC

Hot cross buns are expensive and awful

published

So disappointed with your hot cross buns this year.. dry and tasteless. Lots of spice, no fruit. I had one and it had exactly 1 piece of fruit in the whole bun. Other 5 in the pack i will throw out.
They are expensive and horrible.
All supermarket brands are considerably cheaper and considerably nicer

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationRosebud
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Ken

KenSouth East Queensland, QLD

Love Bakers Delight -- avoid the rest

published

We travel 30mins to Bakers Delight stores, after the store in our local shopping centre closed 4 yrs ago. It is bread we can't live without. So we buy in bulk, and freeze. We always get treated well, and haven't had a problem with any of their products, during any season of the year.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationKenmore, Moggil Rd (mainly); Chelmer (occasionally) : SE Queensland
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1 comment
Bakers Delight
Catherine H.Bakers Delight

Lovely to hear .. thank you for posting the review

Kristie H.

Kristie H.Sydney, NSW

Worst customer service!!

published

I bought a pack of bacon and cheese rolls and some dinner rolls just before closing and absentmindedly walked away and left them. The next morning I went to collect them but was told they were thrown out and too bad. On contacting head office they apologised for the terrible treatment and offered to send a voucher to my home address. 3 weeks later it hadn’t arrived and so I contacted them again to say it had been sent and check with my neighbour’s and too bad! I have a locked letterbox so that was a lie.
I will NEVER EVER shop here again, the absolute worst customer service.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNorton Plaza Leichhardt
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Garry B

Garry BAU

  • 3 reviews
  • 14 likes

OMG the flies!

published

Flies walking all over the bread in and out of the cupboards. Why do they not cover their bread for sale??? YUK! This is a serious Health Issue. I walked right out.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWaratah NSW
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Rebecca H.

Rebecca H.Canberra 2600, ACT

  • 6 reviews
  • 1 like

I simply love their healthy breads!

published

The staff always greet you with a big smile and the bakery food tastes amazing. I like the range they have to offer their customers as well. The bakers are amazing at baking.

Product Quality
Customer Service
Incentivised ReviewNo
Store LocationConder
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Page 1 of 6

Questions & Answers

Denise

Deniseasked

Last Friday at my local store I purchased a coffee (and date?) bun and took it home to eat later. It was the most delicious thing I had eaten for quite a while so the following day I returned to purchase half a dozen (to give to my family to try.) I was informed that it was a one day promotion and that the store would not be making them any more. Please, please, please could I implore you to add these to your menu as they are delicious. I am not a regular customer per se but could be if you were to add these (if not daily perhaps bi-daily?) I look forward to hearing back from you.

1 answer
Bakers Delight
Catherine H.Bakers Delight

Hi Denise
As Bakers Delights are all individually owned you would need to contact your local store directly to discuss this.
Different stores make different product lines so you could check other Bakers Delight stores to see if they make it.. and yes they are very yummy!
Hope this is of some help

Ray Stanley

Ray Stanleyasked

Do all shops charge same price for bread?

1 answer
Fired Up
Fired Up

Some do

Get an answer from our members and Bakers Delight representatives

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