Visited the Mt Waverley store today to purchase bread, rolls and some scones. When I offered my phone to scan for the rewards program the male attendant stated that he had already put the transaction through and my loyalty points could not now be added. What is most annoying about this experience was that he had not asked if I was a member of the… Read more
rewards club. Most disappointing. There should be an opportunity to add the sale to rewards accounts post the transaction going through the register.
Very unimpressed by how my favourite wholemeal block loaf has increased by $1.50 in just over a month when it changed name to wholegrain. Will be purchasing the low gi bread loaf from Coles which is $2.80 cheaper. You have lost a customer. Show details
Reviews with attachments
We've always enjoyed Bakers Delight products and the staff at our local store are lovely. But they're products have become very pricey and many have shrunk in size. $8.90 for 4 tiny Cheesymite scrolls! They've definitely shrunk in size, they're only about 2 bites worth. Its the same price for the cheese and bacon rolls but at least you get 6 in a packet. Will no longer be purchasing our usual items from them as its just becoming too expensive. Show details
Disappointing to see how small the Bakers Delight sweet logs have become recently. They are half the size & weigh less too. Today I bought an Apple & Sultana Log & even mentioned to the sales person how small it looked, however she did not acknowledge my comment. I’ve always known Bakers Delight to be more expensive, however was happy to pay the… Read more
extra cost for the quality & size of their products. But now they’ve lost me as a customer due to very poor product size for the price!
Walnut scroll from the Winston Hills store was too raw. So disappointing! Products are so expensive so you expect 5 stars Show details
Bought 2 large bread rolls only to cut them in half and have them deflate down to nothing , couldn't even butter them without it going to the crust. Very disappointed.
It might be quite early to review hot cross buns , but since they have already started selling early January. I brought the chocolate chip bun . Hardly any chocolate chips or flavour inside, plus not moist at all , if you eat them the next day they become so dry and chewable . I feel been a reputed bakery name , they should maintain their… Read more
quality and standard . After all they are not cheap . If you buy from ALDI ,they have more flavour and moist to eat . I even mention to the owners of the bakery last year with the same issue, but no change .
Latest follow-ups
On June 17th 2026 I purchased 2 loaves of Hi-Protein Low Carb Wholegrain Block Loaf for the sum of $10.90 (in other stores Woolooware Bay, Westfields Miranda & Bathurst these items totalled $10.50). While checking my accounts the next day I found… Read more
there was an amount of $11.03 on my statement, obviously slippped in a surcharge amount (very rude) and I have never been charged previously from any of the other stores using my debit card. This is not a large sum of money it more about the stores dishonesty.
Follow-up · Yes a receipt was provided to the value of $10.90 Payment was on a debit card which I have used at Bathurst, Cronulla, Sylvania, Woolooware Bay & both Miranda stores and none of these stores charge a surcharge and their cost for the same purchase was $10.50 at all of the above stores. No I did not ask about the surcharge as there was none shown on… Read more
Have you noticed how small the bread has become in last fortnight .you have lost me as a customer .very poor product size .Talk about a ripoff, looking for alternatives.
Follow-up · I dont buy bread from Bakes Delight anymore. Their excuse for smaller size loaf was difference in rising agents, go figure.losr me as a customer, trying other brands and hey, cheaper.
Bakers Delight Warragul Victoria the only store where the bakers take care and make a BLOCK LOAF Square not a T shape with the top blown out or a funny loaf blown out a true SQUARE LOAF the old TIN loaf. GREAT JOB TO CARING BAKERS, not just shove it in the tin and hope for the best. Show details
Follow-up · still the same what a store by the way it's the one near Coles....in the arcade
In-depth reviews
I don’t intend to make a video review. I would like to say Bakers Delight at Cooleman Court is one of the best in Canberra. I drive from Jamison to Western Creek to buy white CHIA bread. It is the only Baker delight in Canberra that makes that bread seven days a week. I have a Baker’s delight right across the road at Jamison and I very rarely… Read more
buy anything there, also there is one at Westfield Belconnen the variety in both these stores it’s nothing compared Western Creek. All the girls I have dealt with have been absolutely so cheerful and polite in particular Nicole.. I highly recommend Western Creek Baker’s delight to anyone. I believe there’s a supervisor that comes from Sydney and says that that store isn’t doing very well.. I’d like to know if she visits all the other bakers delights in Canberra? Apparently she is retiring soon so that is probably really good . As I said I travel from Jamison to Western Creek to purchase anything from Bakers Delight. I’d like to thank all the girls at that store and say they are fantastic and so happy to serve you. If only the other Baker’s delights were the same.. 10 stars to bakers delight Western Creek. Thank you.
Yummo for the Hi-Fi Lo Cal Bread rolls – Firstly, In years gone by, we would buy all of our bread products from Bakers Delight. Did for many, many years. Loved it. But they came down with Lymph Node & Tonsil cancer. Three chemo and 35 radiation treatments later, the treatment killed the cancer, but also severely damaged taste, saliva, 3/4 of my throat and a whole heap of other effects… Read more
that need not be mentioned. So, food choices became limited. Bread as a whole suffered badly. Just lumps up and can't swallow it, that is except for the Hi-Fi Lo Cal bread rolls. What a God Send! Any other bread is a straight-out no-no, but the Hi-Fi Lo Cal rolls. Totally different. My throat handles them with no issues. All other bread is a disaster. Dunno what makes them so different, but they are just the best. Maybe it's because of the different baking methods used. Whatever the recipe, we simply love them. We always get four at a time. They don't last long in our household. Now here's the rub. There are four Bakers Delight outlets in Ballarat. All offer Hi-Fi Lo Cal rolls. All pass the mangled throat test. But each store has a different size! WTH? Nothing wrong with the rolls, but consistency across the four outlets is simply not there. Some smaller, some bigger, some have flour on them, others don't. The best outlet of the four is the one near Bridge Mall between Coles and Woolworths. Talk about consistency. Crisp rolls, no flour over them and they're a damn sight bigger than what the other three offer. All said and done. Bakers Delight is the go-to. And their best staff member? Helen at the previously mentioned outlet. Always smiling, always happy and as Tina Turner might say; "Simply the best!"
Find out how Bakers Delight compares to other Food & Drink Shops
Know better, choose better.
The Glen - bakers delight over charged $66.48 and then for a refund charged another $60.99. Check all your transaction – The Glen bakers delight charged us $66.48 for two loaves of bread with. $5 reward voucher off. I didn’t notice until the next day. Innocent mistake maybe. Well I rung the store and got told to ring back later. I contact the customer service- sending the proof of payment and the transaction on the rewards account but they said - not our problem.… Read more
Terrible customer service department. When I got the manager she said it’s too busy today can you come in on Monday. Now here is the reason for the review to warn others. They said they put through a refund of $60.99 but what they actually did was take a further $60.99 from my account. They kept saying it was a refunded and they needed to be shown the transaction from the bank to believe that they had done it again. This was the manager and the owner - they do not know how to work the their own machines. So unable to operate their core business requirements. Be very careful if you must buy bread here as we were stung twice and now have to wait for the return of $122. I expect that we will not be the only ones they do this too hence the warning.
Recent reviews
Using high tin sourdough from local Sunshine franchise for years. Until recently have always been very happy with product. I could live with a recent reduction in loaf size but now it appears that recipe has changed. The once very dense product that we loved is now just the same as those available from the supermarkets. Very disappointing to say the least. Show details
I have given 1 star because I'm not able to give any lower rating. I had been doing a bit of shopping when I passed a Bakers Delight store and decided to stop buy a couple of plain bread rolls for lunch. The Bakers Delight store I stopped at had large wire racks loaded with different styles of bread and bread rolls sitting right at the bottom of… Read more
the rack was a wire tray with about a dozen bread rolls just sitting out in the open. While waiting to be served I thought surely those rolls would have been backed today. As it turned out, I was totally wrong. The Bakers Delight rolls were so ridiculously stale that they felt like they had been backed the week before. And for a $1.10 each, those rolls should have just come straight out of the oven. Do yourself a favour and go to the supermarket at the end of the shopping centre, there is more chance of of finding something that you can actually eat there.
No value here. Baker's Delight stated they don't and never have sold plain scones. Purchased two packs fruit scones. Only four in a pack sold now. Ridiculous price of $9.50 for four, smaller and fairly tasteless. Won't be going back.
The product is generally good, but their are too high + Special Offers are not reliable cos while these are supposedly available at all stores, some stores are not complying with the offers and are causing inconvenience to customers And I think supermarkets are better value for money + their rewards system is on the mean side and needs improvement Show details
Just had the first Hot Cross Bun from a $10 pack of six traditional. If I was blindfolded, I wouldn’t have known I was eating a Hot Cross Bun. Absolutely tasteless! No spice flavour OR spicy aroma. I hate throwing away food but cannot bring myself to waste my calorie intake on something so tasteless, so I might throw the remaining 5 into a paddock for animals to eat?
Quite disappointed with the greenwood baker's delight. Got my son the magerita pizza yesterday. Heat up this morning for his breakfast it was hard like cardboard. He had a tough time biting into it!! Even my fruit bun was a bit dry! These days the Vegemite scrolls don't look appetizing!!
Today is free hot cross bun day! Very disappointing that i went this morning with my children to bakers delight @ showgrounds and they only gave me 1 hot cross bun to share between the 3 of us? What a joke! You just lost a loyal customer!!!! Show details
Can someone tell me the percentage of wholemeal in the wholemeal block loaf? They are looking very (pale). Sales girls have no idea. Apparently the wholemeal Bakers Delight bread is only 46 percent wholemeal. It used to be 90 percent. Not worth the money any more.
Find out how Bakers Delight compares to other Food & Drink Shops
Know better, choose better.
Bakers delight munno para this is for you . Your quality is pathetic. Tiny rolls full of huge air bubbles , same as cob and vienna loafs . Over baked bread . Ive been buying from bakers delight munno para and watched a steady decline . Yesterday was the final straw and you had knot rolls that had no knot and you wanted $1 per roll . Get yourself a new baker
RIVERGUM store has reduced plain sub roll size considerably and this is not an occasional problem. Price not reduced accordingly - going elsewhere now. Poor form, not sure if a directive from owner or across the board. Show details
Follow-up · I no longer purchase from Bakers Delight due to the much smaller size and therefore lack of value for money for the sub roll.
I quite like most of the things they make except for the scones . Scones are meant to be light and fluffy but the ones at Crows Nest are invariably more like rock cakes and quite hard to bite through . Show details
Follow-up · I haven't been back to check but the funny thing is I bought some rock cakes from Coles and they were light and soft and in fact far more like scones than Baker's Delight scones .
The man at baker’s delight he was very rude to me I will not go there again very impatient, very rude should not be serving. Customers I will not go there again Show details
Bakers Delight $5 credit scam Twice I have gone to Bakers Delight after reaching $55 amount and gone to get $5 discount and staff say no credit. I asked why not and apparently it expires after 2 weeks, so if you don't shop every week you a most likely to loose the discount/credit.
I buy bread from the Kiama store and I am very disappointed with their bread. The size of the loaves of bread compared to Shellharbour and Narellan town centre which Narellan is the best bread sold.The size of their loaves and bread rolls are not vale for money at Kiama. I just bought some sourdough Vienna and it tastes like a lump of dough… Read more
compared to the other two stores and the size does not match the price. Their bread rolls are very small as well. Ripped off.
The low GI wholemeal bread is just disgusting. And to be charged more for a gross, doughy, strange tasting bread is an insult. Now to find a bakery which makes a proper loaf of wholemeal bread. Show details
Went to Moonee ponds 8.30 am.One person already getting served getting one loaf of bread.l'm the only other customer had to wait 8-10 minutes to be served as mucked around with computer and phone numbers.After about 6 minutes as the customers started lining up she asked who's next before calling for another worker to help.If l didn't need a loaf of bread l would have walked away.Customer service out the window. Show details
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.