Still waiting for refund two months later...
I ordered 4 nappy covers which did not fit my toddler as I had hoped. I therefore returned them to Bambooty nearly 2 months ago. I have emailed several times now requesting when my refund will be processed and am yet to hear back from them. It is pretty poor service for the customer to chase up a refund. Does not feel like I will be getting my refund at this rate....
This company stole $500.
Placed an order directly with Bambooty at the Melbourne baby expo because they didn't have stock on hand, they failed to reply to us or fill our order for 2 months, we have asked for a refund and have waited another month without hearing a reply. This company has been dishonest, rude, evasive and incompetent and doesn't even seem to stock their own product.
August 14th 2019 Update: company is still refusing to refund $500 for undelivered product
126 days later and this company is still refusing to refund for a product that they have never shipped, they are quite literally staffed by psychopaths. I literally could not print the things that Amelia said to me over the phone today.
Purchased in April 2019 for $460.00.
- Verified purchase
These nappies are quite a small make. The quality of fabric and construction is quite good.
I didn't think I'd like the snaps for adjusting, they aren't too bad.
They wash well and are quick to dry. I haven't needed a booster in these, and bub seems to fit them well.
These make up a the bulk portion of my nappies. They are pretty reliable with not too many leaks. They are quite easy to use. These nappies don't take too long to dry compared to some other brands. They have some nice prints. Customer service is slow. The website is quite difficult to navigate.
Didn’t fit well
These were a gift so I only have one of the easy dry nappies from Bambooty.
I had the newborn size and I had a very small baby, but they never fit right. I tried using these from a few weeks old and continued later on different occasions but every time I could never get them on tight enough so they always leaked. The fixed inserts were so thick and the low rise meant there was always a big gap at the back, so my son would get soaked up his back.
Disappointing, as they feel like great quality and washed well.
Great for light wetters
I really like the Bambooty Easy Dry... it’s easy to snap on and fit on babe but only once you the the hang of it!
I watched a few instructional videos online before I understood how to do it but that’s normal for any brand I’m trying for the first time. I love how easy it is to clean and hang on the washing line.
Disadvantage for me.. I would say it is more suitable for light wetters. I generally use it from mid-morning to afternoon. On the odd occasion I put it on my 11mo when she first woke up for the day, she’s completely soaked through within 30 minutes. Other than that, it’s great!
Best AIO I own!
My bambooty easy drys are not the most expensive all-in-one I own, or the best reviewed online: but they are the best fit on my thin-limbed, big belled newborn! They also never leak, and have become my go-to when she’s nicely dressed so her outfit doesn’t get ruined! As a bonus, they dry relatively quickly. No complaints so far
- Verified purchase
Very problematic product and customer service
I spent over $600 on bambooty nappies only to have many of the press studs fall out. After numerous messages to the company they just say "out of warranty", for the price surely there should be some after sale service. Nappies this price should last over 3 months! I was asked to send photos of the missing studs, did this and then was advised to purchase my own studs on ebay and repair them myself. Been using disposables for the past months while awaiting replies or some action from the bambooty company. Buy a different brand is my advice.
I've bought these nappies new on Gumtree, and on clearance from the Bambooty website, and with 15 medium nappies we're just about full time. We do have the odd leak if the liner is bunched or if my son's singlet is tucked into it, but on the whole they're fantastic. I have both bamboo and microfibre (easy peasy) ones and both are effective. We do still use a disposable from 11pm-7am but my son is a heavy wetter. We use the night nappies from 7-11 and usually they work well. We started with 7 small nappies in the newborn size which weren't enough, and in hindsight I should have started using the medium size ones I had much earlier as my son (born at 4.27kg) grew out of the small within the first month.
Tried these as I wanted to love these. Leaked a few times despite pre washing 8 times. Also VERY low rise and small fit. Suit tiny babies. Appalling customer service so keep that in mind. I gave up and found better luck with Itty Tutto (the best!) and Baby Bare. Both great nappies and excellent customer service. Prefer to drop my dollars on companies that care about the customer and have better fitting nappies.Very happy with my new choices.
Wonderful design, all in one but easy dry!
I did some research because other MCNs I had didn't fit around my bubs chunky thighs. These come in different sizes and the large suited us well! They are all in one so no fiddling with boosters but fold out to dry like all in 2's which is so handy. No leakage issues and they look great. Affordable plus I got mine on clearance from their website saving even more! Only thing I would add is an extra snap for the hip on each side.
Good for small babies
My son was tiny when he was born and these nappies were brilliant for that stage of life. Good fit in the small, slim line, and fit under clothes like a disposable would. No issues with absorbency, and even the second hand ones I was given look as good as new. However once he started to grow I found the rise was too low to contain him, so didn't get any use out of the medium ones, and never went back to them.
slim line fit, easy to use
rise was just too low to be any good on my boy after he outgrew the small size
Excellent nappies! We will be buying the next size up
We purchased a 3 day pack of the medium Easy Dry MCNs and we're very happy with them! We'll definitely buy the same ones in the large size when we get to that stage. They are so simple to use! My extended family and babysitters were nervous about how they would manage folding them up, washing them, putting them on our baby etc but now they are converts to MCNs. I love the all-in-one (AIO) approach, They contain leaks better than Huggies for our little one during the day. Although we have switched to Huggies overnight when our baby started sleep...ing through, because our baby gets nappy rash from being a heavy wetter over night and the disposables seem to draw the moisture off the skin better. But it works fine, because we then use a night nappy during the day in her longer sleeps. Boosters are perfect for heavy wetters. The prints are gorgeous! They are very easy to clean and don't seem to stain. Like all MCNs I think they work better with a flushable bamboo liner, and they included some of these in the pack that we purchased. I like the sized nappies better than the one-size-fits-most, because our baby is slim and doesn't have chubby legs, and I find the sized ones fit better and therefore prevent spills! They are more expensive than the one-size type, but I am happy because it means less clothing being washed constantly due to leaks. I have compared brands with other MCN users, and they all seem to like ours the best. We were concerned that they wouldn't dry quickly enough especially in winter. We have to hang them inside due to an enthusiastic dog who sees clothes hanging on the line as an invitation to chew them. however, they dry really quickly! Spread them out well, and they won't take long to dry, The website is great, and the staff at the Baby expo were so helpful at explaining everything to a first time mum. We have saved so much money by using MCNs and I love, love, love Bambooty! I've recommended them to my friends. gorgeous prints; so easy to use; they dry really quickly; boosters and liners came in the pack; they don't stain much at all took a while to hear back from the customer service team (1-2 weeks after an email inquiry) but they were very friendly and helpful once they did contact me
Why didn't I start earlier!
I love these nappies! I only started using them when bub was 5 months and I should have started much earlier. I use them during the days when I'm home. I dont want to carry around dirty nappies when im out and about. Easy to clean and dry! I've had a couple of leaks but I think it was because i didnt make it tight enough around the legs. I've tried cushie tushies brand as well but I much prefer bambooty, better fabric. My only gripe was that I think the sizing is small. My daughter who is 7 kilos wears the medium size (6 to 11kilos) and I think...they are too small, I doubt she will wear them at 8 kilos as she will be too big, I should have bought more of the one size nappies. The bamboo flushable liners are brilliant, i quickly rinse them with water and reuse them. Overall, love them, great investment. Fabric, patterns, easy to dry!, easy to clean. Stain resistant, saves money. Sizing
I love them!
I looked at all the different modern cloth nappy brands at a baby expo and these seemed to be the best. They have packages which saves you money or you can buy one to try.
They are so easy to wash, no soaking just throw in the washing machine and quick to dry. (1 day in the sun)
They come with a waterproof wet bag so when you are out you can put the dirty nappy in it and the smell is contained.
They come in lots of different colours and prints which look great. In summer they look good with just a tshirt.
I did find the sizing to be on the smaller side. Although I used the mediums for 5 months, I had to get larges for my baby who was 8.5kg. (They say 6-11kg from memory)
Easy to dry, easy to use
These nappies fitted under my child's clothes! A revelation for modern cloth nappies. They are easy to clean, dry with a normal wash, look great, and anyone can fold the flaps back into place to use again.
Great customer service, quick delivery, trimmest of trim fits, good for the environment.
I used eco disposables for the first three months (Bamboo Nature, Moltex and Eenee's - all of which are great), and swapped to cloth because I felt pretty bad having an overflowing bin every week. I did a fair bit of online research and nearly every review I read about these was positive. The Bambooty facebook page has lots of review comments and photos as well. The customer service is great. I'm happy with the fit - using size M on a 5kg 3 month old baby. I'm also happy with how nice they look and that they come with wet bags. They dry easily ...as all the flaps fold out. I haven't had any staining yet as I spray them with a bit of water before putting in the wet bag and then into the dry pail. I recommend getting at least four days supply rather than three (15 day and three night nappies), as this gives you one day spare when washing the others. Also, you tend to use more than 5 a day with a little 3 month old bub. The inner gusset could be a bit higher, but works well if you run your finger underneath it before snapping the nappy closed. Have had no leaks or blowouts and don't need to worry about checking the flaps are out, like with a disposable. Trim fitting. Available in plain colours (but also prints) and not the 'minky' style. They look so nice that there is no need to use little bloomers over the top. All in one, with no need to snap or insert anything so this keeps things really simple. The liners are also soft (compared to some) and washable. You can put the bamboo flap or microfibre next to baby's skin, but the microfibre works really well to wick moisture away (I haven'' used the bamboo next to baby's skin yet). Both night and day available as well as boosters if you want to change the day ones a bit less often. I bought a three day pack and each nappy comes with it's own wetbag, which is great to both grab and go, or when putting in the dry pail. They are the favourite in my parents group.
Cute, they work and environmentally sound
Beautiful fitted nappy - low profile and not too bulky. Easy to use - my partner has no trouble working them out. They fit my small/not very chubby baby really well. Great service from Bambooty when ordering (when considering which sizes to choose). Love the wet bag that comes with each nappy. Fast drying by a day in the sun or overnight in front of the fire.
Affordable, not too bulky, look great, fast drying. Wash out well. Great fit.
Not as absorbent as some MCN's; I always use a booster so I can get 2-3 hours between changes. I wish they were made in Australia rather than China.
Love them. Great, slim line Mcn.
As the name says. Quick drying if out in sunshine, will dry same day. They fit under normal sized clothes, unlike other bulky mcn's out there. Your baby's bottom looks super cute and small. My boy did a lot of #3's which leaked out of sposies every time, there have been less then a handful of leaks since in these. I had a few trial packs of different brands and chose these along with one other due to the slim look.
Slim line, easy to use, minimal leaks, inexpensive compared to other brands! No bulkiness like others? Quick drying time in good weather
Heavy wetters may need a small booster also to prevent leaks.
I love these nappies!
Bambooty make a great looking and very slim fitting product.
The day nappies hold up well but as my bub is a heavy wetter we use a biodegradeable disposable nappy (Bamboo Nature) overnight to be safe, as we don't want bub waking up. We got a night nappy as park of a package but we just use it during the day when we know he wets heavier than other times. I don't think it would hold up overnight, even boosted, given the performance we've seen during the day when it's used.
The customer service is always swift and helpful. They've also just...released the one size fits most which we will definitely try. The prints are fun, the nappies are easy to use and wash - no issues at all. Some people might have more luck with the night nappies, our guy is just a bit of a pee machine I think! great looking, slim fitting, reasonably priced night nappies not ideal for our little man
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Questions & Answers
Hi there, just wondering where these nappies are manufactured?
Sorry I missed your question, who knew people would be contacting us via Product review!
For the benefit of anyone else reading this, our products are all manufactured in China. All their suppliers are located near by reducing the carbon foot print of manufacturing. We have been working with the same group of factories for over 11 years now and continually visit them to work on quality control and standards in the factories. We are happy that the works are happy themselves, often laughing (at me!) while they are working and the family run business also works in the factory and offers lifts to workers who do not have their own transport, plus providing fresh food cooked daily on site from the surrounding fields. I wish I could work in such conditions!
I hope this helps to reassure you of any negative associations of manufacturing in China. We are very fond of our manufacturers, their families and quite a few of their workers we have got to know over the years.
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