Bamboozle
Verified40 reviews
The installation was a nightmare – Ordered for our stairs and first floor,The installation were promised in the beginning to be completed in 2 days. The installer started the job 2 days late because he was stuck in the other project. (Because of this, we rescheduled our other flooring). Left the house full of dust without cleaning. Took 2 and half weeks to complete the job. The company didn’t take any responsibility for the delay and mess left.
In-depth reviews
Bamboozle - Best floors ever – I made the mistake of having my first part of Bamboozle fitted BEFORE I started a major renovation in my home. The install process and so on was unbelievably great. We decided to go with carpets in bedrooms at the time instead of floors. I was really worried about my floors being destroyed during renovations because we were knocking out brick… Read more
walls, new kitchens and bathrooms. We simply cannot believe how well these floors have weathered the "tradie" storm during renos.
Once reno was finished we decided we didn't want carpets so went back for second shot at replacing carpets in three bedrooms and office. The whole experience was wonderful and a great decision. We compare our experience to other people we know that went for cheaper alternatives and there is no comparison. My young brother did a reno and had board put in by a major floor (carpet) retailer and it was a disaster. Instal was rough. BUT worse as the seasons changed his boards expanded and buckled !
I could not recommended this company more highly.
Second time customer. Professional company and beautiful product – We first used Bamboozle in 2004 when we built our home and to this day I still say it was the best selection I made in my home. The floor has withstood nearly ten years of traffic including it's fair share of little boys and their toys, and stiletto heavy parties. It has remained looking fantastic and I couldn't be happier with my choice. Late… Read more
last year (2013) we decided to renovate and extend our home and I contacted Bamboozle as I had new areas of flooring required adjacent to the old. This time they REALLY impressed me. They not only did their best to hand select boards from their batches that best matched the aged boards in the rest of the house, but they also searched to find as many boards as they could in the original width (they use a wider board these days) for the most visible areas. The installation team were friendly, professional and courteous and I felt like the whole experience was so much better than I'd even expected.
The new floors look fantastic and I couldn't be happier, so I felt it only fair that I write this testimonial for them. Professional company. Excellent quality, durable and attractive product. I had no bad experience either time I used them.
Beauty hides the devil within – When the floor was laid we could not have been happier. We had prefinished boards installed in a new home before wall painting. The installing tradesman done a great job. We chose this floor for a couple of reason 1) the claims of scratch resistance and ease of replacement of damaged boards. 2) No dust. Within 3 months the surface started to crack… Read more
in various places. Bamboozle accepted that the floor boards had failed but since there was so many they couldn't be replaced and would have to be sanded and refinished (bang goes the no dust theory and easy to replace claim) The result was terrible and we had damage to paintwork around the doors and the same beading was used rather than new stuff. We now have fibres, sand, spreadmarks and sanding drum marks in the floor. Bamboozle claimed I signed away my rights of recourse about these matters but could not provide any signed documents at the commision hearing. The resurface is now lifting and cracking around the contaminants in the surface but they have refused to acknowledge it. Just waiting to get the money together for another court case.
They acknowledge their product is more expensive than others but claim they will follow through with all issues. This is not the case. they are just as bad as many others in this industry.
People claim it's just a floor but believe you me, when you pay top dollar for a product you feel gutted when it looks no better (in fact worse) than a cheap click system from bunnings.
Avoid Avoid Avoid! Great when first laid but now looks cheap and unprofessional. Expensive and shocking warranty service. Too much time spent in small claim courts.
Recent reviews
Exemplary service – It was a great experience having floors done by Bamboozle. They were quick and efficient. Would definitely be recommending them to others. Show reply
Quality with great customer service – I did a lot of research before choosing these guys. 4 years later I am still happy with my choice Mainly because of the great quality of work and product, but mostly because of the customer service. The lady that helped me was amazing. She was patient and accommodating. I had a minor issue and it was dealt with immediately and well. A true… Read more
sign of good customer service.
I have recommended these guys to several people who are very happy too.
Every time I look at my floor I still love it.
Quality product / installation was professional and perfect! – Bamboozle installed our floors in our lounge, dining, kitchen & stairs. Their service was exceptional - we had a small window allocated by our builder and they went out of their way to get us in on time. The installation crew worked tirelessly and the end product is really beautiful - everyone comments on our gorgeous floors! Would highly recommend to all.
A Quality Product and Expert Installation – We visited the Bamboozle showroom when we were first planning our new build house. The French Oak floor attracted our attention straight away. Within with this one product we were able to chose from a range of finishes that changed the look significantly. The people at Bamboozle were informative and helpful. When the house was finally built the… Read more
flooring went in and instantly transformed it. We also combined timber treads on the stairs with tiled risers and of the many features within the house, the stairs are one of the best. Bamboozle were able to install a transparent and almost invisible non-slip material to the tread nosings to comply with codes. We didn't have to spoil the look with a coloured strip. The installation team were friendly and very professional and worked in with the tilers and glass balustrade trades.
after 5 years, still love them – From display centre to installation we felt totally confident with our decision. Installation of our Bamboozle floors was efficient and tidy. I couldnt believe the trouble the installer went to place the flooring in the smallest of gaps in my walk in robe and under stair storage area. Attention to detail was impressive. Perfect for our pet and kid friendly home.
Impressive – We feel extremely lucky to have the floor of our first home to be done by Bamboozle. After the initial meeting with Stephen we knew we came to the right place for the best quality product. Stephen expertise and interest in what we wanted made us feel at ease and he was here to help us with our queries all the way to the finished installation. We now have the most amazing floor in our house. We are so happy, thank you!
Definitely recommend Bamboozle – My flooring looks amazing. Both upstairs, downstairs and the staircase. Great service, the installer was lovely and after service been amazing. Very happy. Would definitely recommend them.
Love it – We have renovated twice and used Bamboozle each time! I love the colour, it's warmth, and easy maintenance. We receive glowing compliments from friends and family every time they see the finished product :-)
Great product, great service – We had our entire living area done about 6 weeks ago. Bamboozle were excellent to deal with from initial enquiry all the way to completion. Any questions were quickly answered, installers were on time and on schedule, competed the work professionally, removed all debris and left a spotlessly clean floor on completion (whats more they were great… Read more
guys as well). The floor looks
amazing and we are very satisfied. No hesitation in recommending Bamboozle.
Find out how Bamboozle compares to other Timber Flooring Companies
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Fantastic product! – Thank you so much to Dale and Trish and to Jeremy and a massive shout out to Johnny and his team, Quentin and Luke. Love the Rustic Blend bamboo flooring, we can highly recommend the product and the people were wonderful to work with. 10/10!!
Beautiful engineered oak floor – We love our Lifewood engineered oak floor! We received fantastic service from the moment we first walked into the show room. Great service from Stephen, and we were also fortunate to be able to upgrade to skirting boards. Excellent follow up and coordination with schedulers, delivery and installation. Aaron did an amazing job installing our floor… Read more
boards, including stairs and around our island bench. We are very happy with the quality of the product (the engineered boards are 100% oak - no plywood backing or mdf joiners!) and the service we received, and would have no hesitation in recommending Lifewood/Bamboozle).
BAMBOOZLE FLOORING – The product is of excellent quality and the service is as you would expect from a professional organisation. It all comes down to the installation and the ability of the installer. Our installer was outstanding in every respect. We would definitely engage Bamboozle for any further work that we might have in the future.
AWESOME FLOORING – We have been lucky enough to build our dream home and were fortunate to be told about bamboo flooring, so we decided to visit the team at Bamboozle - best thing we did! Stephen was super helpful and answered all our queries - from the initial phone call and visit, to the installation - everything was professional and easy! We love our bamboo flooring and recommend using the team at Bamboozle!
My bamboo floor has made my house a home – From speaking with Steve and choosing the product we wanted for our new home to the final installation, we have found both personnel and product exemplary. The bamboo flooring is not only beautiful to look at but very practical. Easy to clean and blends well with the rest of our furnishings. The quality of the laying is excellent.
Best flooring option EVER! – Everyone comments on our beautiful Bamboozle flooring which we had installed throughout our home, despite this being 4 years ago. It's so easy to clean and best of all, it's perfect for allergy sufferers and extremely hard wearing when the grandchildren visit! We would highly recommend this product to anyone considering flooring.
Awesome flooring! – We recently dealt with the team at Bamboozle after investigating many flooring options for our new home. The team at Bamboozle were helpful, patient - answering all our queries, knowledgeable on the product they sell & are passionate about - from the first meeting to the final fitout and laying - great to deal with. Highly recommend - we love our new caramel bamboo floor!
Fantastic product – I had my Bamboo floor laid about 8 years ago and absolutely love it, so easy to maintain, I just run a damp mop over it and it always looks so shiny. I recently had a tradesman come in and he commented " what a lovely floor has it just been installed ". Having previously had ceremic tiles on the floor I wouldn't have anything else but Bamboozle flooring. I would highly recommend them for their product and service.
Second Time & Would Do It Again – It's been 14 years and the floor would have continued to be in use except for my house fire. What amazed me was how well the floorboards withstood the water, ash and debris that rained down on it. The burnt bits however spelt the end of bamboo installation #1. So it was back to Bamboozle hoping they would be as good as they were all those years… Read more
ago and to my delight they were even better. The product and choices had actually improved and the service remained excellent. Would do it again in a heartbeat!
Find out how Bamboozle compares to other Timber Flooring Companies
Know better, choose better.
Excellent service from start to finish – Bamboozle were perfect to deal with from quotation to installation, we cannot recommend them highly enough. If you a e in the market for wooden floor covering given them a chance to quote your job.
Exceptional product & service – From the first contact with Bamboozle I was extremely pleased with their level of Customer Service. We were kept informed throughout the whole process from quotation to completion. Excellent communication and we could not be happier with the final product. Thanks so much to Mark, Tricia, Jeremy and Dale for all your assistance and exceptional customer service. I have no hesitation in recommending Bamboozle to friends, family and clients.
I excellent service! – Very happy with service, installation and quality of product. Love the natural feel of the bamboo flooring. Good choice of colours. Resilient to wear and tear.
Bamboozle Beauty – Our floors and stairs look great....the quality is obvious, and I expect to be looking at them in the same condition and with the same thoughts for years to come. professional service, timely installation, and all round, a great company to deal with.
Very Professional Job – So glad I chose Bamboozle for the job. Workmanship is superb. Service was great and Jeremy and crew turned up exactly when they said they would.
Fantastic flooring – After shopping around and even tho bamboozle was not the cheapest quote their product won us over. Craig and Stephen from sales were great. Jeremy was very helpful when he advised on the prep work needed on our old floors. James our project manager sent two of the most professional friendly installers Aaron and Adam. They did an absolutely… Read more
amazing job. We absolutely love our new floors and we would not hesitate to recommend this company. So happy. Thank you.
Outstanding product and service! – Our Bamboozle floor has been down for over 8 years in our farm house in Gingin. It still looks as good as the day it went in. It handles the wear and tear of the kitchen and dining room (which is also doubles as my office most days!). I cant rate the Bamboozle product and their team highly enough. From the showroom and sales service, all the way… Read more
through to installation, it was great. We are actually getting them to put the floor in our beach shack in Ledge Point as well this year.
After ten years my Bamboozle floor still looks amazing – In 2007 I had my Bamboozle floor installed throughout most of my home. At the time I was very impressed with the professionalism of the staff and the installers. Since then I have been thrilled with how easy it is to clean and maintain with just an enjo mop and water. It has been very durable and continues to look as amazing as it did when… Read more
first installed. It still attracts positive comments from new visitors and I absolutely love it. I wouldn't want any other flooring.
Brilliant to deal with – Had my floor installed this week. Fast and efficient from the quote to the installation. The staff at the shop (Craig) were very friendly and helpful. The installer was very professional and tidy, most of all he did an amazing job. The flooring itself is very hard wearing and looks fantastic. Very happy with the whole process from start to finish.
Wonderful low maintenance tough flooring – Had Bamboozle Barri flooring installed about 6 weeks ago. It looks brilliant and is proving to be tough as nails. The company was brilliant to deal with and the product is so good we intend to u see more of it upstairs.
Best product - best service – After a lengthy and painful building process I was sure that my flooring choice was going to put me through the same heartache. I couldn't have been more wrong! The look of bamboozles floors were flawless, I fell in love immediately. But this is not what made me choose bamboozle. It was the professionalism of the staff and the knowledge and… Read more
experience. In saying that, the first time I saw my floors installed, it was definitely something else. Who knew you could love a floor that much. Bamboozle was easy to deal with and the floor is just amazing. Thank you to the team at bamboozle.
I dont know why people say bamboo floor is durable – We have bamboozle floor, it is very stressful because we are always worried about scratches. After we learned they happen so easily, we encourage all guests to take their shoes off. We put felt underneath everything and are constantly cautious. We wish we chose another type of bamboo floor as we recently went to a showroom and they all passed the… Read more
key scratch test. life in our home would be so much more enjoyable. Next stop is a carpet store and putting them everywhere. Sigh :(
A really professional job – We had our stairs and bedroom done. Important it matched an existing wood floor. Looks great. Great service from Bamboozle from quote through final clean up.
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