Barry plant agents are rude and disrespectful!
I had leased a property via barry plant noble park last year (still living). However, they are very unhelpful towards tenants. I was told that i would have a settling in inspection after a week but noone showed up. I was told a broken stove knob would be fixed and despite my repeated attempts to get the owner to fix it, Barryplant did not facilitate the process at all (6+ months) And whats more, the owner took away the water motor (that pulls the rainwater into flush tanks) for a fix and its now been 3 months and no sign of them. Everytime i pa...y the rent i ask the same question and the property manager is clueless. However, as soon as i left my grass unattended, the manager sent me a very condescending email threatening me with a breach of contract notice!
So unprofessional!!! (Barry Plant Reservoir)
I had appointment for the inspection with the agent named [name removed]. I have arrived 5 mins early and just texted him that I was out front the house. He replied to me that he felt sick so he wasn't able to make it today!!! I was like really??? If you don't want to waste your time with this dodgy agent just stay away from them!
My childhood home that my mum and dad built in 1990, has sold! I have so much happiness inside me but a bit of sadness at the same time. We have shared so many memories there together growing up, good times and sad times. But the time has come mum and dad for you to downsize and live your life like other 67 year olds. Looking forward to making more memories with you in your new house and doing a bit more travelling with you both. The next 6 months you will be living with us but we look forward to sharing your next chapter with you both and I ca...nnot wait to be living 10 mins away from you. Congratulations mum and dad time to break out the champagne!!! Massive thanks to Barry Plant and Karan Millard for the smooth process and getting it sold. We greatly appreciate it your help and will never forget you and the rest of the staff at Barry Plant.
Great first home buying experience
Deb helped us find our dream home for a great price. She’s made the process easy and clear. We were very impressed at home quickly they responded to any question and even when we emailed at night expecting an answer in the next couple of work days, they called back that evening! It felt extremely personal yet professional.
Barry Plant Oakleigh - Poor customer service
My experience with Barry Plant Oakleigh, with the property manager Celeste Hall has been disappointing since staying at one of the rental properties.
The communication has been the most lacking. For example, I have requested for an air-conditioner to be installed, but it has taken many many months for an answer. I had to send multiple emails to get an action done. There was a date proposed for the installation to take place, however an email was sent late on the previous day. Unfortunately the email went straight to Junk Mail, because it was se...
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The most unfortunate decision
Unfortunately I chose a property managed by Barry Plant.
I have dealt with many different real-estate agents and Barry Plant takes 1st place in the most unprofessional most deceiving most dishonest. I'm not even sure if the landlord knows the state of their property. Never again..
Barry Plant Boronia
I have engaged Kim and her team to manage a few properties for me and I can say their service has been exceptional! I deal with a few agents and without a doubt the team at Boronia leave the rest for dead. Nothing is too much trouble and the responsiveness of the crew is outstanding, I can’t recommend them highly enough and I have passed their details to friends to take over management of their portfolio’s in the area. Thanks to these girls my faith in true service has been restored!
Exceptional Boronia Office
To whom it may concern,
We have the pleasure in writing this testimonial on behalf of Barry Plant Boronia.
After having brought our small investment portfolio over from another agent, we have experienced 1st hand the outstanding difference Kim & the team at Barry Plant Boronia have made to our peace of mind with the knowledge our properties are professionally managed and in expert hands. From finding the most suitable tenants, to detailed routine inspections and maintenance, the Boronia team are unbelievable in leaving no stone unturned for us....
Customer service (Mentone branch)
I came into the Mentone branch of Barry Plant with a straight forward enquiry and had a very uncomfortable experience. The two staff at the desk were cold, dismissive and impatient during the short interaction. As I left and offered a warm thank you and goodbye, one staff member did not look up from her screen and muttered "yeah, right, bye". As a social worker, I am used to communicating with stressed people and have very tough skin, but I left this office feeling dejected. I hope this review offers management some direction regarding improving staff conduct, as it was both inappropriate and unprofessional.
Avoid the Werribee Barry Plant. The worse arrogant people I came across.
Moving my rental somewhere else. They couldn't get the basics right such as sending your invoice after paying for the repair. And lie to your face. They cover-up the tenants running a Home business from the property.
Not to be trusted. Not friendly, bias front desk.
Avoid Avoid Avoid.
Can't do their job.
Over 6 months I have applied for multiple houses through the Berwick branch and every time they continue to say they have not heard back from the owner despite changes in the price online which can only happen through contact with the owner. They do not call back when they say or read and reply to emails only give generic copy and paste responses.
AVOID Barry Plant Essendon
As a long time customer of Barry Plant Essendon we found our rental was not being managed correctly after our property manager moved on. Our property was taken on by a staff member (LL) who clearly did not show any interest in the property or the same ethics as our previous property manager who was exceptional. Our property was damaged through the rental lease and the property manager failed to notify us to arrange repairs for the damages instead told us during the last inspection we will sort out repairs when the tenant moves on. When the tena...nts moved the property was left with extensive damage and the property manager failed to provide any resolution or response to why items damaged during the lease where not repaired during each inspection interval. Their paperwork was not consistent and failed to contain dates and end dates of when leases where signed. The property manager advised to claim damages through insurance but due to the lack of correctly documented contracts the insurance reimbursement was minimal leaving us with a large damage bill. Requests where made to speak to management but no response was received. I would advise NOT to trust your property with Barry Plant Essendon and if customers want their properties managed in the correct method best to go with another agent. Since dealing with them we have found a new agency who clearly show expertise and professionalism in the methods they use to find tenants and maintain communication with all parties to ensure the property is maintained and both landlords and tenants feel they are dealing with competent people. Our new agents answer all questions and have even provided insight to the correct steps properties should be managed.
Thanks Simon Khouri for your contact
With thanks to Mr. Simon Khouri's contact from Point Cook. Simon called me and it is wonderful he took the time when we had a very pleasant conversation. Simon's an experienced individual who takes the time to chat and understand. It is so valuable that he describes himself as someone who builds long term relationships and I immediately remembered him from some 10 years ago.
AVOID Barry Plant Mordialloc
I have had nothing but trouble from Barry Plant Mordialloc and all the staff we have had to put up with are the same. There is a culture of laziness and lying through their teeth and doing nothing to help tenants even the basic things that are required by law. I had the unfortunate experience of having to deal with Maria, Melissa and Amanda Bell and they all lie through their teeth. We had a new property which we paid $710 per week for and the place was filthy and falling apart. Cheap materials and problems everywhere and Barry Plant did nothin...g. They even went as far as to say it was not the responsibility of the landlord after 90 days of moving in!!! We have been forced to seek resolution through consumer affairs and VCAT which is a complete waste of our time. We have had a much better experience with Biggin Scott in Aspendale if you are looking for customer service and not to be treated like scum. Appalling.
Barry Plant in East Keilor - Victoria are the worse in customer service.
Arron Hill from "Barry Plant" customer service are just so poor, the way that he look after his customer is terrible, never reply on your tex or either called you back to follow up with the house, and the way that he talked to you extremely "RUDE".
DO NOT buy Or Sell with - BARRY PLANT !!!!!
The reviewer stated that an incentive was offered for this review
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Questions & Answers
I have 3 questions for Barry Plant Real Estate:
1. How much does Barry Plant charge for a Tenant Transfer fee?
That is to say, when a tenant is moving out from an ongoing lease and a new tenant moves in.
2. Where on the Barry Plant website can I find information about the fee? ie, the exact fee amount, the fee brake down to explain what the fee is for.
3. Do all Barry Plant offices charge the same Tenant Transfer Fee amount??
How long does it take to hear from Barry Plant on a house rental application?
Barry P.Barry Plant
Hi Mini, All endeavours are made to respond to applicants within 24 hours – however it may depend on the ability to check applicants referees and obtaining the final decision of the landlord. Kind Regards, Olivia Campbell, Barry Plant Head Office
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