Bartons Wynnum

Ordered a new vehicle at the beginning of the year with a delivery date in late February. Every month since then, I've recieved a call or email assuring me that the vehicle will be delivered 'mid next month'. Confirmation today that the actual car doesn't even have a production allocation at the factory yet, so who knows when it will turn up? Dealing with supply issues is one thing, but lying to customers over and over and over again is unforgivable - pity you can't rate a zero.

Recently we were in the market for a suitable vehicle to tow our recently purchased caravan. I was using the Carsales web site to carry out my search, I was looking for an Isuzu MU-X within a particular budget. Up popped one from Barton's, which we went ahead with and purchased. Overall, we are very happy with the purchase, what left a bad taste in our mouth was the following.
1. When speaking with the options consultant, we were asked if we wanted window tinting. When looking at the vehicle we thought it already had window tinting as the rear ...

Went to test drive what was advertised as a 2016 Rav4. Odom read 112366. Trent was a decent enough young man and I signed a Purchase Contract - subject to RACQ inspection. 48 hours later, Odom read was 113260. When I rang to enquire how is was that nearly 900 kms was added over 2 days (one of which was Australia Day), I was told that "obviously" I had not looked at Odom when test driving. That fact that 112366 was the kms stated in the Purchase Contract did not seem to matter. I don't tell lies, but apparently Daniel Hickman does. When I ...

Great service. Great Car.
Excellent Saleman@ Daniel Hickman... Would give recommendation to Business and to all Staff that we had to talk with.
Very easy progression from start to finish.. coming away with a great experience.
Thanks

A new KONA was the last thing I would have thought of getting for my birthday. Thank you Adam for all your help, information on the cars available , and for being so patient and polite. I would send any potential buyers to see Adam Dunn at Barton’s Wynnum

Sent Holden Trax in for rear main oil seal replacement, sent in Tuesday afternoon and picked up vehicle Friday afternoon . Drove home and found gearbox was now leaking transmission oil. Returned car to Holden next morning and mechanic that worked on the car said the leak could have come from them disturbing the torque converter. Mechanic advised car still safe to drive with a leaking gearbox, but no indemnity given by Holden when or if it fails. Sam - service advisor says that the only time they can look at what they messed up on was in 2 week...

Reuel at Capalaba is by far the best car Salesman. He was very helpful and has a great personality. His good at his job, keep up the great customer service.

Dreadful service, one pleasant busy staff member but otherwise treated abysmally. Never even asked our names let alone introduce themselves. We were ready to spend cash to buy a new car but will never set foot in the place again.
We both walked out traumatised! Unbelievable, just too stunned still to talk about it. Everything I asked was met with a snapped monosyllable response.
They obviously don’t want to sell vehicles, but they would have to pay me to buy one from there after that experience.

Picked up my new Pajero Sport on Saturday and I’m really happy. Great ride, well appointed with all the bells and whistles and just what was promised! I’d highly recommend!

Sharyn at Barton’s Capalaba gave a very efficient customer service and clear all my queries with ease and professionalism. The service was done well within the estimated time. I would love to come here again

This company has perfect service friendly staff and I highly recommend Rebecca as your car sales person along side Jen for finance they were both amazing in assisting me in my first car purchase at 18. I am thrilled with my new car and the whole process from finding my perfect car to leaving with my car from the show room!

Bought a low km Outlander, advised the capped price servicing was included, this was obviously a lie to make the sale. When we came to get its first service we were told the capped price servicing had been removed. Didn’t return calls, once someone finally spoke to me they claimed the salesman wouldn’t of said it and washed their hands of us. Poor customer service. Buy elsewhere!

Just bought a salary liberty from William Elliott at Capalaba found him to be trust worthy and extremely helpful went out of his way to help us with sale would highly recommend Bill to anybody looking at buying a car he is a excellent person to deal with

I would like to advise how I appreciated Bill’s professional service to me from start to finish when it was necessary for me to purchase a car. Bill was thorough in the purchase transaction of my car and easy to communicate with during the whole process. I would recommend anyone I know who is looking to purchase a car, to contact Bill at Barton’s at Capalaba first! Carol Berry.

Has anyone bought a 2019 low kilometre Mitsubishi PHEV from Barton's QLD? I would appreciate any feedback on your experience with them and with the car. Especially if you need NSW registration.