Bartons Wynnum

Blaize Brandt Nicols this review is about how he is a con artist a thief and a liar. His ethics are a disgrace! I lost my home in the 2022 floods am on a DSP and lent Blaize money. He has not replied or paid it back. After sending me fake deposit screenshots always with no receipt number and continually lied stating he has paid or going to. He is… Read more

not a person to be trusted he is a con job praying on vulnerable people .. In short he may have the talk but he has no morals or ethics. And cannot be trusted!

We booked an appointment to test drive a Subaru XV at Bartons Capalaba this morning. We even received an SMS from the Sales person (Des) saying the vehicle was ready for the test drive. Made the 35 minute drive out there and when arrived, no one seemed to know where the vehicle was. A sales person got on the phone to track the vehicle down and… Read more

then told us they had a couple of different sites on Redland Bay road and he confirmed the vehicle was at one of the other sites. So we walked down to the other site and the vehicle was not there. When I questioned why the vehicle was not there when I had received two different confirmation SMS and they requested that we 'book' an inspection time Des said 'yes they are all ready to test drive' and gestured to all of the other cars in the yard. As it turned out, someone else was test driving the car that we had booked & when we saw the car pull up, Des said don't worry, if they buy that car we have plenty more and I can find you a more expensive car and knock the price down. We decided to leave and lucky for us, purchased another car at a different dealership and received incredible service. Would certainly not recommend Barton Capalaba and wish I had of read these reviews before we wasted over an hour of our time this morning.

My wife and I went to Barton Wynnum on Saturday 15/11/2025 ( 10am -1pm) to purchase a Cherry Tiago 4 Ultimate. The trainee sales person was perfect, his manager totally opposite. If you buy a Cherry car,the standard colour is red if you want any… Read more

other colour it is an additional 600$. Barton’s drive away price advertised on the vehicles is therefore incorrect, it should state even though the car is advertised at x amount there is a hidden fee for that paint colour that is advertised for that vehicle. Secondly if you decide to trade in a vehicle , the price that Barton’s says it should be around is just an algorithm. In other words do not think they will give you a realistic trade in price. Without even looking at my car which is in pristine condition the manager said they do not go by the algorithm price. So basically it’s a scam , to get you to the dealer and screw you over. Prior to this , I had very bad experience with Barton’s trying 9 times to fix an oil leak , when it was very blatant that inexperienced mechanics were working on the car. I had to get the dealer principle [Name Removed] to help me which I a truly grateful for. I was under the impression that the dealership had been going through a hard time when Holden left etc, and it was time to give them a second go.

I bought a car from Bartons in August 2023. The car has been fine but has service and ownership discrepancies. I was told by Kate that the car had 1 owner which was Nissan itself as a nation wide dealer demo, was imported from UK and stored for a… Read more

long time. At another Nissan service, I discovered the car had 2 missed services, book was stamped in the wrong section by Bartons and had 4 previous owners despite only 13k kms. Contacted Bartons about this and they told me they would follow this up to resolve the discrepancies. Also have lodged this with Nissan Australia. Just got an SMS from Bartons that the car was bought in 2023 and they can't help,, full stop. So I would conclude from this experience that they are not trustworthy to deal with.

The worst customer service experience I have ever had. Avoid Bartons Capalaba. I bought a used car here in July 2025 and within 24 hours it had already failed and was back in their service department for statutory warranty repairs. What should have been a simple repair turned into nearly a month of waiting with my car stuck in their workshop from… Read more

17 July until 12 August.

The communication was appalling. Phone calls went unanswered, updates were almost never provided, and whenever I did manage to get information it was vague and unhelpful. I had to constantly chase them just to be told nothing of value. Only after escalating to the dealer principal did I finally get a straight answer. The service manager admitted their team had diagnosed the problem but lacked confidence in their own findings, so outsourced the diagnosis to a third party without ever informing me. Parts were delayed as well, yet I was kept completely in the dark until I demanded answers.

Yes, the car was eventually repaired, but the way this dealership handled the entire process was disgraceful. The lack of professionalism, transparency and basic customer care was unacceptable. Save yourself the stress and stay far away from Bartons Capalaba.

Extremely Disappointing Experience – Poor Customer Service and Communication I recently purchased a Hyundai Santa Fe from Barton Motors in Wynnum, Queensland, with an agreement that the vehicle would be transported to my address in NSW. I paid the full amount, including transport fees, in advance and in cash. Unfortunately, the experience that… Read more

followed was extremely disappointing and frustrating.

Despite our agreement, I had to repeatedly chase the dealership for updates on the delivery. The vehicle was not delivered to my address on the agreed-upon date, which forced me to take a day off work unnecessarily. Instead, it was delivered to a Hyundai dealership in my suburb without prior notice. When I contacted Barton Motors, they blamed the transport company and refused to take responsibility.

I had to take another day off to pick up the vehicle. Upon attempting to register the car with Service NSW, I was denied because the original paperwork was not provided with the vehicle. It took another week for the dealership to send the necessary documents—something that should have been included with the delivery.

To make matters worse, the transport company refunded the delivery fee to Barton Motors, as I had paid them directly for the service. It took nearly two months of follow-up to get this refund back, which was rightfully mine. During this time, the salesperson stopped responding to my calls and messages, leaving me completely in the dark.

This was by far the worst vehicle purchasing experience I’ve ever had. Barton Motors showed a complete lack of professionalism and responsibility after receiving full payment. I strongly advise others to be cautious and consider alternative dealerships if you are looking for a reliable and transparent car buying experience.

Buyer beware. I bought a vehicle from Bartons Wynnum in November 2024, and ended up in a lengthy and frustrating dispute that spanned over months, due to serious issues with documentation, vehicle concerns, and post-sale conduct. After signing the sale contract and paying in full, I was contacted a month later and told there was an alleged… Read more

$1,000 shortfall—despite all executed documents showing $0 owing. A PPSR was then registered against my vehicle over a month after the sale. When I asked for documentation to justify this, I was sent a copy of the terms and conditions and the final page of a Form 12—neither of which I had ever seen or signed. Both documents were dated a full week prior to me even visiting the dealership. The Form 12 was incomplete when first provided and included a cooling-off period that had already expired days before I even purchased the vehicle, which entirely defeats the purpose of that document.

After months of back and forth and multiple follow-ups, I finally received the full document. It contained 3 identical, (very obviously) scanned signatures that had been copied from my original sale contract.

When I escalated the issue and presented evidence to senior leadership, the PPSR was removed and the $1,000 shortfall dropped—confirming there was never a legitimate basis for either. Despite my repeated requests, I have never received any explanation as to how my exact handwritten signature—dated 12/11 on the sale contract—appeared identically on a separate document dated a full week before I even visited the dealership.

I contacted Bartons' CEO and other senior staff directly to raise the matter and share the full evidence. It’s now been over a week and to no surprise, not one of them has responded.

I’ve reported the matter to regulatory authorities, and documented everything. I later noticed quite a few other reviews across Bartons' locations describing similar issues, which makes this all the more concerning.

My advice to anyone considering Bartons: Check every document carefully, don’t rely on verbal promises, and get everything in writing before signing or paying anything.

If you've had a similar experience, I strongly encourage you to document everything and report it to the relevant authorities—these practices only continue when they go unchecked.

Zero star review. My daughter took her car there to check engine. That afternoon they phoned to tell her she needed to replace entire engine, car was unsafe to drive and new engine would be $25,000. She took it to a reputable mechanic at Cleveland for a second opinion and found there was absolutely nothing wrong with the vehicle, engine just… Read more

needed oil. Absolutely disgraceful dishonest conduct, trying to rip off a single mother. Never, ever go near these criminals.

To Chelsea @ Doug Bartons Wynnum Service Team I would like to thank Chelsea for her outstanding customer service. From my very first contact all the way through to the completion of my car service, Chelsea was incredibly professional, courteous, and efficient. Chelsea made the entire experience smooth and stress-free. Thank you, Chelsea – keep up the great work! You're a credit to the Doug Bartons team. Louise K Show details

Beware of Questionable Charges at Bartons Capalaba – My late father was a loyal customer of Bartons Capalaba, purchasing all his cars there and having them serviced exclusively for decades. After his passing, I took his car back for a final service and a Roadworthy Certificate (RWC), trusting that, given its full service history at Bartons, it would be in good condition. Past service receipts had… Read more

shown no major issues.

To my shock, I was suddenly presented with a repair bill exceeding $2,500 for supposed RWC requirements—including a 'low' battery. The battery was fine; it had likely just lost some charge from lack of use while my father was unwell. When I questioned the necessity of these repairs and spoke with the manager, he insisted they were required for the RWC. However, another mechanic later confirmed that several of these charges were not legitimate RWC items.

This experience left me deeply disappointed, especially during an already difficult time. Given my father’s long-standing loyalty to Bartons, I expected honesty and integrity. Instead, I felt misled and taken advantage of. Sadly, I can no longer trust Bartons Capalaba and strongly urge others to seek a more transparent and trustworthy service provider.

Terrible, Disappointing Experioence – I have never been more dissatisfied, aggravated and annoyed when purchasing a new car as I have been with BARTON’S MITSUBISHI. Firstly, I was informed that my new Mitsubishi Eclipse Cross would be available to pick up on Saturday February 1st. I was even sent a video of my new car at 5:18pm. My whole weekend was planned around picking up and… Read more

enjoying my new vehicle. The disappointment when I was just about to leave the house to receive a TEXT MESSAGE from BARTON’S MITSHBISHI saying that the registration hadn’t been processed and my car wouldn’t be ready until the following Monday was very hard to process. I was offered a $500 gift card as compensation. Ok, fine. I can wait till Monday. I spent the weekend convincing myself that it was ok, after all, my car was now being delivered. I was sad that I wouldn’t get to see my shiny new car with a big, colourful bow, but I could live with that. When my car was delivered, I was handed the keys and told “see ya”. No quick run through of the main features, no congratulations on your new car. Nothing. My first trip, I noticed the rear dashcam hadn’t been attached. The communication from this point was nothing short of unacceptable. When calling about the dashcam, I was told “oh they always forget to attach it, just do it yourself”. I had to practically beg to receive the gift card that had been offered. I finally received it. I was happy to leave it at this point. 2 weeks later and I receive a toll invoice in the mail. From when BARTON’S MITSUBISHI delivered the car! Are you kidding me? When I called about this, no apology was given. I was told “send it to me and we’ll pay it”. There are a lot of car dealerships around. If you are reading this then I would implore you to get your new car from another dealership. The time I have now spent chasing things up has been ridiculous. I would NEVER EVER purchase from BARTON’S MITSHBISHI again.

Terrible salesperson and false advertising – Very pushy and aggressive salesperson Completely false trade in valuation from their website when the salesman started harassing me said some rubbish about it being an Insurance valuation and without even seeing the car said it was only worth less than half of their valuation Still waiting for my $200 refund 3 days later transfers take seconds

WORST SERVICE EVER EVERY TIME. WILL NEVER GO TO THEM AGAIN – Left my car for service and complained about the ABS light on and they charged me $165 for investigation. They just told that it was the build-up on the sensor and it was cleaned. After reaching home the light is back on again. I called to ask about it and was advised to leave the car again and I was told that I will be charged again for the… Read more

investigation. This time the sensor needs to be replaced and they managed to find the issue quickly but still I had to pay for the investigation. Why should I be charged twice for the same investigation when it was a straight forward investigation and fix? Though the cost of the fix was very high went a head and did it as I didn't want to go elsewhere as I'll have to pay for the investigation again. Going back on the other service records with them (thank God I was under warranty) They replaced the steering column twice and the third time it was some other part which fixed the issue. My battery died and the road side assistance guy offered me a battery with 3 year warranty and when I called Bartons they gave a cheaper quote. When I reached all the way there and they told me that it was a wrong quote and the battery was with 1 year warranty and dearer than the other one. I had no choice now and had to replace from them and the battery died in 13 months. I have been going to them for six years and I can absolutely see that they are terrible at service and it is getting worse every time.

Bartons worst service centre ever – I would have to echo the concerns of other previous clients. I have had the misfortune of dealing with these fold. After services I have had parts falling off, then when they say they will replace the parts they only replace half the parts. It would not be u reasonable to call these guys thieves. Please don’t take your car there

Awful service with no follow up or communication – Purchasing my car from Barton’s Bayside was a dream up until pick up. So many issues and staff only tell you what you want to hear. They offer a full tank of petrol for positive Google reviews. I am so frustrated that they are not helping and listening. There has been: - NO communication that the additional parts being installed on my car were… Read more

not completed at the time of pick up. - Chips in the paint were found on my car in the dealership before driveway. Trying to get these fixed is a nightmare. I was told someone would come to my house to fix within two weeks. It’s been 13 months and nearly 50 emails and calls later. Still not fixed.

Very poor service – Absolutely disgusting service. Tried twice to fix the same steering problem and still not fixed, then go and give me a ridiculous quote to go back a third time “no thanks” I’ll go elsewhere. The lack of communication and never ringing you back, worst service I’ve had in a long time.

Trade In Value – Still waiting 3 days for a trade in value on a new Triton. Emma doesn't answer her phone and her used car manager has not made contact either. I think I need to find another Mitsubishi dealer as if this is Wynnums level of service, its very poor.

My experience purchasing a car with Bartons – Sharing my experience with purchasing a car via Bartons. Wednesday 8.30am confirmed with Blaize I would take the car and asked for an invoice, received 3 days later Invoice was paid by my leasing company the following Monday morning, car was put onto a truck to Melbourne 8 days later Not the most efficient timeline by any means there was… Read more

unfortunately and overpayment made by the leasing company which needed to be sent back to me, after providing bank details 3 times and repeated follow ups it has been 3 weeks and I still have not received the overpayment. I am now not even getting a response or any indication of when this will be processed.

I am extremely disappointed in not having this money sent back to me so I can register my new car in Victoria and it is just sitting in my garage waiting for this to be resolved

On top of this im paying Lease payments on a car I cannot drive nor can I afford to get on the road without this money being returned

it appears Bartons care factor is well below zero.

proceed with caution...

Disappointing – After purchase from Barton’s used cars we had an issue with battery after two days. Understanding battery wasn’t covered in 30day stat warranty we just accepted it was bad timing…. However we were not prepared to find battery was corroded so badly and had fused to the connectors. We had to seek professional help to remove it. The vehicles battery… Read more

condition had not been checked or had been overlooked when being accessed for road a Safety certificate carried out by Barton’s. Makes you wonder what other things get overlooked the get these vehicles out into the Serling yard fast. Disappointing.

Great to buy - **BUT terrible after sales & service experience – The service used to be great, until the last 12 months where I have attempted to book in requiring a special part and I've only received promises of return calls with nothing in return. From my records, I have called and spoken to a person who would investigate 7 times now but with empty promises. I am taking my business else where.

Don't trust for aircon fix – Be very wary of getting your car aircondioning checked or repaired. They'll claim to do a diagnostic check and regas then 15 months later when it stops working again claim it requires a $2777 repair. Will never trust them again for anything. Better to see a car aicon specialist before it gets to the point of needing a new compressor. Show details

Don’t go to Bartons Wynnum – Don’t bother thinking Bartons Wynnum is any good. I went there with my son to look at cars. We came across the Chery Omada which we looked over, the salesman told us the price and we went inside the office to see if there were any other colours. We were looking at the cars for the price he quoted. He was then called into another office and… Read more

when he returned he said sorry but the price on those vehicles are just about to go up and they will be changing the price on the website today. He then started to show us some used cars. I said the price on your website has not changed and that is the price you told us. I said are you really turning away a cash buyer and he apologised again. We got up and left and drove down to Bartons at Capalaba and bought the car at the price with some extras thrown in. I recommend Capalaba this is the 3rd time Wynnum has been extremely disappointing and hungry for money only, instead of a good customer experience.

Worst dealership aftersales experience – In wynnum [Name Removed] young lad salesman was amazing purchasing my new T60 megatub. Once i picked up the car, service was rubbish. They didn't want to know you with help i needed. Tried to book in 5 weeks later for 5k service, was told 8 week wait because of nationwide shortage of parts and they'd let me know. 11 days later, I'd heard nothing… Read more

back. I thought I'd try ldv dealer closer to home, they said yep and booked me in for 3 weeks later, they knew nothing about a nationwide shortage of parts. And they were $377 as oppose to wynnums $518 quoted. I get some can differ but 141 dollars? Esp from the place I bought my car from. Will never go back there.

Horrendous Customer Service - DO NOT PURCHASE FROM THIS DEALER – Horrendous Customer Service - DO NOT PURCHASE FROM THIS DEALER Bought a LDV ute off this dealer 7 weeks ago. They have now had it for 5 weeks trying to fix an aircon issue. No loan car, no apology. We have had to take it back 3 times as they have taken short cuts to try fix the system. Have had to call over 15 times to try get answers. No one… Read more

calls you back.

Honestly the worst dealership I have ever used. Avoid at all costs.

If I could give ZERO STARS I would.