Nadia B.
Nadia B. · Bauhn Soundbar

Hi team, My Aldi Bauhn soundbar stopped working after my TV did a version update. By “stopped working” I mean that the green light is on for a few minutes and then it turns off by itself. Never did that before Can you please suggest how to troubleshoot this issue Thank you in advance

David R.
David R. · Bauhn Soundbar

Hi ALDI, I'm after a remote control for a Bauhn model MD43530, can you help me? thanks, David

Harold S.
Harold S. · Bauhn Soundbar

I have a Braun soundbar. I just switched to Directv They do not support Braun. Is there some other manufacture I can use?

Harold S.
Harold S. · Bauhn Soundbar

I have just transferred to Directv. They do not have Braun soundbar available. Is there an another option I can use? My model number is JN 1032

Harold S.
Harold S. · Bauhn Soundbar

I have just transferred to Directv. They do not have Braun soundbar available. Is there an another option I can use?

Robert
Robert · Bauhn Soundbar

I have a Bauhn MD44330 Sound bar purchased April '23 It has just stooped working, will not power up. ... so out of warranty Extremely disappointing that these products don't last given that we have a fair use policy in Australia we should have it replaced or purchase price refunded Let us wait for a reply from Medion Australia before I proceed to leave a unfavorable review

Michael C.
Michael C. · Bauhn Soundbar

No power lights cumimg on md44330 Sniper 001146/22

Alex L.
Alex L. · Bauhn Soundbar

Hi my Bahn soundbar has stopped working. No power. Have.tried different plugs checked all connections but no success. Date of manufacture 04/2023. Product code 711730

Brett N.
Brett N.  

That's exactly what mine did. I took it back for refund.

ALDI
ALDI   DM   

Hi Alex! May we ask for the model number of the Bauhn Soundbar please?

Leigh
Leigh  

Mine has just failed in the same way. 2 years old. Not acceptable at all! Same date of manufacture. Model MD44330. Sounds like there is a problem with these?

Derek P.
Derek P. · Bauhn Soundbar

Automatic shut off?

ALDI
ALDI   DM   

Hi Derek! May we ask for the model number so we can check this for you?

Ben Simpson
Ben Simpson · Bauhn Soundbar

why does my aldi sound bar keep disconnecting

ALDI
ALDI   DM   

Hi Ben,

Kindly provide the model number of the unit so we can check with our Engineers.

For urgent assistance, please contact us at 1300 886 649 or email info@tempo.org.

Regards, Tempo

Ben Simpson
Ben Simpson  

Modelo:HTL15206RR

Kate B.
Kate B. · Bauhn Soundbar

Our soundbar (MD44330, manufactured 04/2023, MSN 50072559) will not consistently remain on when watching our tv. It will turn off anywhere from when it is just plugged in, until 15-20 mins later (does not seem related to any power saving functions due to inactivity-timing is completely random). Have tried different power points, different cords, channels and inout sources seem to make no differences. Unfortunately cannot find the reciept, but would be less than a year old. Can you please assist?

Brendon C.
Brendon C. · Bauhn Soundbar

My sound bar just stopped working. Tried different power point but no sign of life. Pretty sure it's under a year old, bought it with the 75cm tv, which is really good. Any ideas?

ALDI
ALDI   DM   

Hi Brendon C, We're sorry to hear that you are having an issue with your Bauhn Soundbar. If you could please provide the model number of the unit so we can check with our Engineers on how to best address the issue.

Alternatively, you may also contact us at 1300 886 649 on Monday to Saturday 8:30 am – 6:00 pm for further assistance.

Regards,

Tempo

Brendon C.
Brendon C.  

It's a MD44330 and it's made in 04/2023.

ALDI
ALDI   DM   

Hi Brendon C,

MD44330 is this the model number of the Bauhn Soundbar itself or something else?

Thanks,

Tempo

Brendon C.
Brendon C.  

Are you asking me if that is your product number?

Brendon C.
Brendon C.  

I'm just reading what it says on it. Product code is 711730. Serial no. 002690/22

ALDI
ALDI   DM   

Hi Brendon C,

There is a contact number on the unit itself for the aftersales support. Kindly give them a call.

Thanks.

Naing L.
Naing L. · Bauhn Soundbar

I have a problem with my BAUHN sound bar. I bought it not long ago and It was fine for a few months ago but, for some reasons it’s stop working. There’s no light showing when I plugged in. I tried to press the power button on the sound bar and a remote but still not working. I don’t know what’s going on and need help with it. MD 44330.

ALDI
ALDI   DM   

Hi Naing L, We apologize for the difficulty you have experienced with your Bauhn soundbar. Could you please provide us with the model number so we can consult with our engineers on how best to address the issue? Also, have you tried to plug it in on a different powerpoint?

For urgent assistance, please don’t hesitate to contact us at 1300 886 649 on Monday to Saturday 8:30 am – 6:00 pm.

Regards,

Tempo

Rebecca L.
Rebecca L.  

I have the same problem! It worked for maybe 6 mth, then stopped. Worked again after a couple days. Now not working again - ie. not switching on even though connected to power. So frustrating! And of course misplaced receipt.

ALDI
ALDI   DM   

Hi Rebecca L, We're sorry to hear that you are having an issue with the unit. Have you tried to plug it in on another power outlet/powerpoint? If so, please send your details and the proof of purchase (can be a bank statement since you don't have the receipt) to warranty@tempo.org.

For urgent assistance, please don’t hesitate to contact us at 1300 886 649 on Monday to Saturday 8:30 am – 6:00 pm.

Regards,

Tempo

Terry A.
Terry A.  

Mine is doing the same, red power light goes out, may go out for a day or more, then comes back on. It has been doing this for about four weeks. This last time it has been out for about three days. I have unplugged it overnight, doesn't help, and of course I don't have the receipt, it would be less than nine months old.

ALDI
ALDI   DM   

Hi Terry A, We're sorry to hear that you are having an issue with the unit. Have you tried to plug it in on another power outlet/powerpoint? If so, please send your details and the proof of purchase (can be a bank statement since you don't have the receipt) to warranty@tempo.org.

For urgent assistance, please don’t hesitate to contact us at 1300 886 649 on Monday to Saturday 8:30 am – 6:00 pm.

Regards,

Tempo

terry s.
terry s. · Bauhn Soundbar

I have a bauhn 5.1 sound bar and only recently I can't turn it on as it stops connection with the network how can I get around this so I can use my sound bar to listen to music and watch the movies

terry s.
terry s.  

It works through chrome cast but not anymore

ALDI
ALDI   DM   

Hi Terry S, We apologize for the difficulty you have experienced with your Bauhn Soundbar. Could you please provide us with the model number so we can consult with our engineers on how best to address the issue?

For urgent assistance, please don’t hesitate to contact us at 1300 886 649 on Monday to Saturday 8:30 am – 6:00 pm.

Regards,

Tempo

terry s.
terry s.  

Model ADDSB-0122 THIS ONLY STARTED I the past few weeks it was fine I have reset everything the TV the chrome cast the internet it's wierd

ALDI
ALDI   DM   

Hi Terry S,

How do you connect the ADDSB-0122 to your Chrome cast?

For urgent assistance, please don’t hesitate to contact us at 1300 886 649 on Monday to Saturday 8:30 am – 6:00 pm.

Regards,

Tempo

Val G.
Val G. · Bauhn Soundbar

How to turn off stero sound

ALDI
ALDI   DM   

Hi Val, Do you mean mute the sound on the soundbar? If so, there is a mute button on the soundbar remote itself. If you do need any further assistance, please don’t hesitate to contact our After Sales Support Team at 1300 002 534 on Monday to Saturday 8:30 am – 6:00 pm.

Kind regards,

Tempo

Sue Brook
Sue Brook · Bauhn Soundbar

Hi I bought an Aldi sound bar probably less than a yr ago. It stopped working and when I tried the power cable it flashed when I put it in? Of course have lost my docket!

ALDI
ALDI   DM   

Hi Sue, I'm sorry to hear that you're having an issue with your Bauhn soundbar. Please perform the troubleshooting steps below: -Is it not turning on using the power button on the unit? No indicator light at all? -Disconnect and reconnect the AC power adaptor. Ensure that the AC power adaptor is properly connected, then turn the soundbar on again. -Ensure that there is power at the DC outlet.

If problem still persists, please don’t hesitate to contact us on 1300 002 534 on Monday to Saturday 8:30am – 6pm so we can assist with your warranty claim.

Regards, Tempo

Sue Brook
Sue Brook  

Hi. Thanks for your email. I did try that and didn’t get anywhere so didn’t try again after when I had the power cable flashed. But thought would try in another power point and had a small flash again but now working. When it first happened it wouldn’t start. So fingers crossed that it continues to work. Regards Sue Brook

Lorraine D.
Lorraine D. · Bauhn Soundbar

Which store in the western suburbs of Melbourne has 21 Bauhn soundbar.

Darren C.
Darren C. · Bauhn Soundbar

I have just purchased the MD 44330 sound bar. I'm using it with an optical cable. Problem is that there's no sound on the HD channels. Has anyone experienced this before?

Arskin Fertrubble
Arskin Fertrubble  

I don't quite understand. Do you mean there is no audio when you play HD content?

Arskin Fertrubble
Arskin Fertrubble  

PS if you have no audio on HD tv channels or streaming try your TV's settings and ensure audio is set to digital PCM

Darren C.
Darren C.  

There is sound on all the channels except the HD ones

Darren C.
Darren C.  

That just worked. Thanks mate

Paul B.
Paul B. · Bauhn 2.1 Channel Soundbar with Built-In Subwoofer

My ARC says connected, but the white light is flashing? Adjusting volume, muting & unmuting and turning on and off doesn’t fix anything….

Any suggestions??

ALDI
ALDI   DM   

Hi Paul, I'm sorry to hear about the fault with your Bauhn Soundbar. To make the ARC Connection work, please take note of the following: • Make sure your TV or external device supports ARC function and connect the HDMI cable to the ARC port of the TV or external device. • In the TV or external device setting menu, turn on the ARC function and the CEC function. • In the TV or external device setting menu, find the audio output settings and change the audio output mode to 'PCM' mode (instead of Auto, RAW, etc.) • Make sure both ends of the HDMI cable are fully plugged into the sockets. • If your TV or external device is muted or no sound output, the LED will flash 'ARC'; once audio signal is available, the LED will display 'ARC'. • If none of these solutions work, try changing the HDMI cable.

If you do need any further assistance, please don’t hesitate to contact us on 1300 002 534 on Monday to Saturday 8:30am – 6pm.

Regards, Tempo

Not Satisfied
Not Satisfied · Bauhn 2.1 Channel Soundbar with Wireless Subwoofer

Doesnt work with jvc android tv?

I tried connecting to jvc tv but doesnt produce any sounds . Connected via arc to arc

Arskin Fertrubble
Arskin Fertrubble  

Check the settings in the TV. My JVC tv, about 6 years old, requires the user to select the output (speakers, optical, CEC) On a 12 months old Kogan TV the process was fully automatic.

Also eliminate cable problems. Use a different one to test.

Not Satisfied
Not Satisfied  

My jvc tv is like 2 months old. So i thought it wouldve been automatic too. I plugged in a yamaha soundbar and it worked immediately but not the Bauhn one..I tried few things with the settings, it seems to only work with my other bauhn tv which is bit outdated now

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