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Beaurepaires

Beaurepaires

3.3 from 156 reviews · View Statistics
See the Best Vehicle Accessories, Parts & Tyre Shops in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Product Quality
    3.9 (52)
  • Return Claim MadeYes (0) · No (62)
  • Customer Service
    3.4 (56)
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Reviewer Photos & Videos

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 Dianne
DianneSydney, NSW
  • 2 reviews

Great customer service

published

I had 4 tyres replaced and the service and pricing was excellent. Wheel alignment and rotation was free after 3 months. Very happy customer.

Product Quality
Customer Service
Caroline B.
Caroline B.South East Queensland, QLD
  • 2 reviews

EXCELLENT SERVICE KIND AND CONSIDERATE ABOVE AND BEYOND

published

Was spiked by a flat head nail in a car park. Actually this has been happening to a few people I know. Beaurepaires IPSWICH was close by. I am in my late 60s and the care and service from Ryan and Selwyn who attended to my damaged tyre were so excellent. ABOVE AND BEYOND SERVICE..and empathetic. I would now patronize them from now on so trustworthy genuine and efficient.

Product Quality
Customer Service
  • Verified

What a RIP off especially an old women

published

My 82 year old mother got a quote of this place in bendigo for 4 tyres when I looked at her car there was only three replace on her xr6 falcon and only one center cap replaced so I rang up and they said sorry so she took it back replaced the tyre then changed her 104 dollars for what she already paid for and still didn't replace center caps what are 30 ech ??

Product Quality
Customer Service
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Socratic View
Socratic ViewMelbourne
  • 4 reviews

Watch for 'bait and switch' tactic, and price change

published
Product Quality
Customer Service

Scammers

published

Beaurepaires Tyres Port Kembla bad to do business with they lie and try to scam customers with prices higher than the actual prices on their website . shame on you

Incentivised Review No
Return Claim MadeNo
Store LocationPort Kembla
Too sad
Too sadSouth East Queensland, QLD
  • 2 reviews
  • 3 likes
  • Verified

Rip off

published

BEAUREPAIRS BURNIE TASMANIA
My daughter took her car to be fitted with two tyres quoted at $90 each. When she went to pick up her car $272 they added on all these extras that were not asked for nor were they accepted. Tried to call head office every day for 5 days and nothing but excuses.
RIP OFF

Product Quality
Customer Service
Peter
PeterPeel, WA

Great service in a very short time

published

I was very happy with the service I received at Mandurah Beaurepairs yesterday. The staff were friendly, efficient and dealt with my tyre repair on the spot and at a very competitive price. I would definitely return to this store in the future if I needed assistance with my tyres.

Product Quality
Customer Service
Angela
Angela Sydney, NSW

Bad all round!

published
Product Quality
Customer Service
Barry miller
Barry millerGoldfields, WA

Don’t go there

published

Went in for wheel alignment, Found rear tyres bald so they order some. Gave it a alignment and driving home at 100 kms could not keep car on the road. After calling them up I get the response of, for damn sake from the office lady, told me they would call back. 4 days later I call and yes the tyres where there, no call from them,, I didn’t go back. The place has not changed since last manager, crap then. Crap now

Product Quality
Customer Service
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When they say it will be an hour - IT WONT

published
Product Quality
Customer Service

Intimidation.

published

I was intimidated by a worker at Beaurepairs in Nambour today for parking in a public car space while I was working. He had parked a vehicle 5cms from the back of my car and when I requested he move the car for me to leave, he told me not to park there again, and if I did that he would damage my car. The Incident has been reported to the police.

Customer Service
Incentivised Review No
Ryan
RyanGreater Melbourne (Metropolitan), VIC

Used to be good!

published

I called them and made a booking for the same day fitting and got a quote for 4 tyres (Pay for 3 and get 1 free for $414). Went to the store and got the job done but they charged me more than what I was quoted. When I told the store guy that I do have a quote for $414 his response was “ No it’s impossible! What I can do is to give you a free alignment next time!!” Paid the invoice and called the customer service, they checked my quote and saw the invoice and told me they will investigate it and will get back to me. I haven’t heard anything back!!!
I have been a loyal customer for more than 10 years but the last experience was shocking.

Customer Service
Incentivised Review No
Bazcar
BazcarSydney Surrounds, NSW
  • 33 reviews
  • 21 likes

Beaurepairs

published

I recently had to get two front tyres for a pink slip on my old Toyota Camry. The regular supplier of tyres that I had used for the last 18 years had closed so I tried Beaurepairs at Gosford. They were clean, efficient, quick and they treated my old car with kid gloves, oh the tyres weren't that expensive either. Thank you to the guys at Beaurepairs. I now have a new tyre supplier.

Product Quality
Customer Service
Beaurepaires
Team BeaurepairesBeaurepaires

Happy to hear you are happy Bazcar! Thank you for leaving us a review.

Wayne Gough
Wayne GoughHunter Region, NSW
  • 3 reviews
  • 1 like

Dishonest

published

I ordered and paid for a specific set of tyres a week before they were to be fitted. A couple of weeks after the tyres were fitted I noticed that they were not what I ordered. So I go to chat online and was told that I would have to fill out a feedback form. Having done that I get an email, that offered a pile of excuses why the cheaper tyre that I got was a superior tyre from the same brand I should have been told when I went to have them fitted or any time while I was waiting.
After a series of emails the store manager emailed with a semi-apology and a 'How may we rectify this issue for you?'

I have asked for a differential refund which I expect. Either way I will never trust Beaurepaires.

Product Quality
Customer Service
Beaurepaires
Team BeaurepairesBeaurepaires
Wayne Gough
Wayne Gough

front wheel balance

published

after a front wheel balance at Nerang there was just a small vibration in steering wheel after, so returned thinking everybody is human and maybe needs a little fine tune....got every excuse from bad brakes to steering wheel not straight even said bash plate was just hanging on -two bolts missing and could contribute, although when got home checked and the bolts that they replaced miraculously match all the other bolts underbody ( as in red dirt and mud ) why not just check your work first instead of telling somebody who drives the car everyday for 6+ years that there wrong?? just trying to get a wheel alignment and other work out of you maybe?

Customer Service
Incentivised Review No
Beaurepaires
Team BeaurepairesBeaurepaires
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Read more reviews - page 2

Questions & Answers

Mandy S.
Mandy S.asked

I recently replaced two tyres on my 4wd and the guy at the service centre put the new ones on the front. I have subsequently been advised that they should have gone on the rear as having old ones on the back can cause aquaplaning. Researching on the internet supports my friends advice. Can you please let me know which is correct and why? Thank you

1 answer
Beaurepaires
Beaurepaires T.Beaurepaires

Hi Mandy,
Thanks for reaching out to us with your question. If you would like to clarify why this was performed on your 4WD, please contact the Beaurepaires store you visited for specific details.

Kind regards,
Team Beaurepaires

Get an answer from our members and Beaurepaires representatives

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