Excelled Expectations – Quality, competitive priced bed and mattress. Excellent personal service and installation. Thank you Nigel! Show details
Friendly helpful service – Purchased two electric bed frames and also 2 mattresses. Only had it for a week so far but very impressed. The service we got from pauline made the purchase that much more enjoyable. They came to our house and set up the frames and the mattresses. Took 2 hours. Thank you bed shed melville, would have no hesitation in recommending you . Show details
Incredible Service! – We want to thank Stuart Herman and his team for some of the best old-fashioned service and support we have experienced in recent times. Not only did we receive an attractive deal on a new bed suite but Stuart provided us an interim bed base for the photo shoot and home open for our house sale - when our existing bed had been sold. Thank you again… Read more
to the Bedshed Melville team, you went well beyond what we could have reasonably expected - Stuart & Jill.
Excellent service – We arrived in Perth from Sydney and had to complete a weeks home quarantine. We needed to order bedroom furniture for ourselves and my son. Unable to get out to collect anything we needed a delivery. I spoke with Kate on a Friday morning and she was so helpful and totally understood our situation. She was able to get her Dad to deliver a whole… Read more · 1
bedroom set later that afternoon (since the delivery guy was off that day). What service. So happy with the furniture a few weeks later.
Thank you guys
Great Service – Purchased 3x matresses & bedsuites from these guys, great service & products, very happy, great delivery guys aswell, very informative and helpfull!! Show details · 1
Best bed ever! – Excellent service by friendly staff. Guided my wife & me to the most comfy bed we've ever owned from a huge range. Best night's sleep I've had in ages. For an extra fee BedShed Melville was able to come and assemble the bed for me - worth every cent Show details · 1
Pauline and Stuart went above and beyond! – My husband and I purchased four beds and headboards from Bedshed about a year ago, for a property that was still being built. We live in the UK and can't get back to WA because of Covid. That wasn't a problem for Pauline and Stuart who arranged to have the beds delivered in our absence. In fact, Stuart went with the delivery to make sure everything was ok. Thank you both, you went above and beyond and its much appreciated! Show details · 1
Not a good bed buying experience! – Unfortunately I bought my sons bed here from Scott the manager. Wow! What a horrible experience! When I finally managed to speak to the owner Stuart I realised I'd made a huge mistake ever visiting Bedshed Melville. Show details
Mattress purchase – We bought our queen size bed from Bedshed Melville which is great. We’ve now purchased our son’s single bed & received such great service. Stuart & the team went over & beyond. We are very grateful Show details
Great Customer Service – We visited three bedshops in one day.We revisited Bedshed Melville because the product knowledge by the staff was the best of the three stores. Mark, Kate & Stuart were very helpful, showing us different mattress brands and giving us plenty of time to 'try' the different types. A special order for an individualised base height was organised &… Read more
delivered in a timely manner. Both the store & the truck driver contacted us about the tme for home delivery. The set up at home, and moving beds to different rooms, was done cheerfully & efficiently. An Australian made mattress & locally made base were the icing on the cake. Thank you.
Current 2020 review of Bedshed Melville – I knew months ago I needed a new bed but didn't know where to start with it. After receiving ZERO service from 2 other well-known bed stores in the local area and a well known department store, I was feeling extremely dejected in my search and ready to give up. It was by chance I happened to drive past Bedshed Melville and decided to have a "quick… Read more
look". I didn't even put my 7-mth old baby in her pram as I assumed I wouldn't even be approached or ruled out as a "just-looking" customer.
Instead I received Saleswoman Kate's undivided attention, expert knowledge and exceptional service for over an hour! (Before she even knew I was buying anything.) She was non-pushy and showcased to me all the different bed products with patience and without assuming I had no money to spend.
Bedshed Melville is a family owned business that goes the extra mile to make your dream bed possible by offering interest free laybuy with a small deposit, have their own delivery/set up service, and bed styles that are fully customizable made locally. Thank you Kate and the team 6/5 stars! A+++++
Locally made products with excellent service – The service was excellent. The staff had personalised useful advice and were lovely. The delivery happened exactly when I was told it would. They even took away the plastic rubbish and helped me lift the new mattress onto my son's loft bed. Show details
Great service went the extra mile!! – Helpful informative staff with good product knowledge. Good delivery service rang before delivery as requested and helped get the products upstairs. Would highly recommend this store and their staff for their helpfulness, product knowledge and going the extra mile. Show details
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Poor delivery service, damage to my wall and delivery people dishonest – The delivery men arrived after 5pm with several flat packs and immediately informed me that they won't be taking box 3 upstairs as it's too heavy, even though we paid for upstairs delivery. They said you can pull the pieces out and take them up yourselves. My husband took a very small box upstairs. They top ended a large box upstairs I was cooking… Read more
in the kitchen and I heard a bang. My husband was still upstairs. After a while I thought they're taking a while and they had left leaving my front door wide open. Worst of all they damaged the stair well wall, we just had the house painted. I called Melville Bedshed to complain, the sales person told me "that's not on" and when I was called back I was told I can get methylated spirits and wipe the mark off I told her no it's dented. The delivery men denied they did the damage I did lose my temper and she hung up and I called back the owner of the store who said the sales person had gone home so I spoke with the owner. He told me one of the men has worked for him for many years and said my husband carried a box up so he must have done the damage, apparently he also said the delivery person stated my husband and I were screaming at each other in the house. What actually happened is I said to my husband that they refused to take the heavier box upstairs my husband was not happy and I said don't get upset and calm down, this was said outside in front of the delivery men. I stated to the owner I would give him a bad review if he didn't agree to repair the damage. The owner said we were told you need to put the bed together yourself that we signed a contract, and we were told we can pay to have it installed and that his wife was witness. She was not witness at any time except to negotiate the best price momentarily and she went off to serve other shoppers. There is no way we would purchase flat packs as my husband is suffering with double vision and receiving treatment for 3 months. The owner said to me I have cancer and I make no money on your purchase and I have to pay so much money to the delivery guys and I said I'm sorry to hear that, i will give you time to repair my wall. The owner said I will come over at 8pm. After more lies and character assassination I said you know what don't come over i dont want you in my home. I hung up as they were making all these accusations about us and trying to shirk all responsibility.
Best Bed Shop in the West – The shop lay out is very well done easy to look at products and test beds.The service is 100 percent helpful which makes shopping there easy. I love this Bed Shed in Mellivile and would go back and buy more. Show details
Service was excellent – Really needed help deciding on a mattress due to a bad back. Amazing service & care with my situation, where the utmost consideration was taken by the staff to assist with the correct purchase for me. Really happy that I could go to just one place for all that's needed for a good night's sleep. Show details
The worse experience ever! – The worse experience ever. They sold us a product which unsuitable and unfit our purpose as we required. The mattress is wrapped and untouched since it delivered. The owner [Name Removed] was rude and aggressive, he refuses to deal with the problem and refund us. The bedshed head office says they are franchise so headoffice can't do anything about… Read more
it. We had to go through consumer protection to try to get our money back. We wish we never been to that store and wish we can give them a ZERO star.
Bedshed Melville Terrible service – Bought a bed without knowing how bad it is. After getting to know the poor quality of their beds reviewed many times in the net asked for a refund. This bed never even left the store. The owner was very rude and refused to refund saying that he does not have to refund us, then abused us racialy saying that he is a " real Australian". If you had… Read more
similar bad experiece with Bedshed Melville please email us on actionagainstbedshedmelville@gmail.com. We will contact you asap
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