Great customer service, professional and very friendly. Nadine was great she is an absolute wealth of knowledge. Defintely shop at Bed Shed Midland again. Thanks Nadine Show details · 1
We would like to thank Nadine at Bedshed Midland for her very helpful and professional service in choosing an electric bed package. The experience was enjoyable. Margaret and Peter Meade Show details · 1
Just bought a bed, base and quilt and are thrilled with the qualitt and price. The service by Nadine was fantastic she is very knowledgeable, spent lots of time matching our needs to the right bed before encouraging us to spent plenty of time lying on it. She is friendly, doesn't pressure, offers ideas but listened to us throughout and had a great sense of humour. Great service and a credit to herself and the store!! Show details · 1
We arrived at the store and were greeted by Tania. She was very friendly and assessed our needs. She provided us with plenty of options in our price range and gave what I felt was honest feedback about the products in store. Thanks Tania and team - we were both delighted with your service.
On Saturday morning I purchased a queen bed and base from Bedshed in Midland. I was helped with my decision on which product to choose by Nadine. Nadine was very helpful and patient, answering all my queries in a very professional manner. It turned out to be a very happy experience for me. Show details
Great Service – I bought a double mattress from BedShed, Midland on Saturday. The sales consultant, Gary was very polite, offered suggestions when I asked him and was very patient and friendly.Great Service. Show details
Great service – Today I purchased two pieces from the Lilydale range. Adele was very helpful in locating the items we wanted and at a great price. The team at Midland, Adele, Bec and I think Mark, were all very polite and helpful. Thank you so much!
Example is perfect – I bought a single mattress from Bedshed a couple of weeks ago, the sales rep was Dai, he went through the usual stuff about how good the mattress is and I thought "yeah yeah heard it all before" but everything he said was true, I haven't had a better, more comfortable sleep in over 40 years. Goodonya Bedshed. All I need now is a descent pillow. Show 2 replies
Not enough stars for the awesome Midland team – We dealt with Dai, Jayne and Bec. All gave excellent customer service and now have customers for life. Love our new beds. Show reply
Perfect service – My husband and I went into the Bedshed store in Midland. We were met by a man named Dennis. He was helpful and showed us the types of beds we were after, instead of trying to talk us into something more expensive or something we were not looking for. He explained the additional things for us. He was one of the most helpful sales assistance we have… Read more
come across. we had been to 5 other bed stores that day and by far were happy to come back and do a deal with Dennis. you should be very pleased to have someone like that working for you.
Comfort guarantee is not what you think it is – Needed a new mattress, but got introduced to the idea of the adjustable bases so that we can choose our position to sleep in. This meant separate mattresses put together. - Worst decision ever!!! The edges of the beds are so uncomfortable, constantly feel like we are rolling out of bed & the gap in-between destroys any chance of a good nights… Read more
sleep or any “cuddling”!! Bedshed said this does not come under the comfort guarantee which we were given in store. Their only suggestion is that we put the mattresses on the floor & “walk on them”?? Over $5000 down the drain!! Don’t get sucked into the zero gravity crap they tell you - it’s not worth ruining your marriage over it!
Poor service! – Purchased our new bedroom furniture and mattress in August 2020 with the promise of receiving the goods in late September early October after multiple follow ups calls I finally received our bed and mattress in October and we are still waiting for our bedside tables. I understand covid has caused delays but I have been told incorrect information,… Read more
not received any follow up calls and there is excuse for rudeness “do you want me to make the boats come faster” from Bec manager.
Queen Bed purchase – The Queen bed we selected was excellent but customer service was terrible we are elderly pensioners & when the bed arrived it was knocked down in large cartons' we asked the Driver & helper if they were putting it together & they said no so we called the manager she said no.The driver & helper said they do that all the time & don't tell the… Read more
customer's until it's delivered so in the future when we next need a new mattress it sure won't be Bed Shed
Amazing customer service and support! – I brought my mattress from Midland Bedshed and I couldn't be any happier with the service I received! I had Bec serving me and she was extremely helpful, above and beyond. She also organised my delivery quotes and kept me well informed on what was happening. I have never had customer service as good as this ever! Give the girl a promotion! I went… Read more
to a lot of other bedding outlets and felt so pressured to buy what they thought I needed even when I said it was uncomfortable they would say I couldn't find anything better!
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