Beko BDP810W

A Nightmare - Beko heat pump dryer – I purchased this dryer 4 years ago and have had the same problem ever since I bought it. It is plumbed in so I don't need to empty the condensation tray. I read the instructions. I've tried so many options for mixing items. I've wanted to review it earlier but just now I have time to write a review and because today again, I'm totally fed up with it, here's my review. This is a nightmare of a dryer for drying bed linen. Doona covers, flat sheets, fitted sheets all ball up. I've tried so many mix options 1 sheet, towels and some lighter items-it all balls up. A doona cover and sheets with some socks-it all balls up etc etc. I have to open the dryer, shake out the items and put them back in, so I have to be continually around to assess the situation. The only things that don't ball up are towels and clothing items together. I'm so disappointed in this machine. Even right now on 25 Feb 24 I'm drying a doona cover, pillow cases and 1 towel. All have balled up inside the doona so I've had to seperate them and put all in again. To reiterate, this has been the case since I installed this dryer. It appears that the cycle goes round (clockswise) in one direction for a long time. Then it reverses (anticlockwise) for a really short time (a few seconds). It then goes back to clockwise for a really long time. I think the balling problem could be solved if the clockwise and anti clock wise drying were the same amount of time each way. It's not my job to figure this out. The manufacturer has really let me down with this dryer. The photos are showing different silver bed linen at different drying stages and a white bed linen after I took in out of the dryer. This is the only Beko product I have bought and I will never buy any other item of this brand, again. I don't need the stress, frustration or to have my time wasted.