Great pool equipment replacement at a very competitive price
We recently had our pool chlorinator replaced by Best Price Pool Equipment at a significantly lower price than was quoted by a well-known pool equipment and chemicals franchise located in our neighbourhood. The equipment was the same. The service was excellent. The technician who did the job was pleasant, quick, did a neat job, relocated the controller to a more sensible position and gave us a good explanation of how to operate it. I was referred to this business by a friend and would not hesitate to recommend them to anyone else.
Fantastic Service from Nicole
I took the pump out to Davey that day and Jack fixed in on the spot within 5 minutes. He replaced a failed capacitor.
Thanks for the fast fantastic service Nicole. As long as I have a pool you will always have me as a customer.
Best price best service
I’ve been buying from Nicole for 11 years now and she has never disappointed me on price ,service or delivery. Excellent keep up the great work.
Excellent advice, right product, fast delivery
Went to Best Price Pool Equipment because of previous satisfaction. I ordered what I needed Sunday night and it was delivered bright and early Tuesday morning! Installed the replacement chlorination cell and everything was right back to normal operation quickly. Problem solved!
Excellent advice and service thank you.
I have used Best Price Pool Equipment for over 8 years and purchased a number of pool-related products including pumps, chlorinators, filters & pool cleaners. Nicole & Scott provide excellent service & recommendations and while they keep their prices affordable, they go the "extra mile" for their customers.
Leeming, Western Australia
Philip John Hook
Quality of service
My Davey Silensor pool pump developed a problem which kept on tripping my electricity supply to the plug socket. One quick email to Best Price Pool Equipment, whom I have dealt with for quite a few years, was replied to straight away advising me to take the pump direct to Davey Pumps who exchanged the pump as it was less than 2 months old. This is what customer service is about a big thank you to all concerned, I would recommend both companies to anyone.
Excelent Service From Best Price Pool Equipment
I havepurchased all my pool equipment from Nicole for the last 7 years. Always given the correct advice along with fast service and deliveries promptly dispatched to recieve the next business day.
2nd time i have shoped with Best Price Pool Equipment. Bought both Pump and Filter.
These guys are the best in the business. Very good prices and top notch service.
Best Pool supply shop in Perth
I have bought all my pool equipment from Nicole at Bets Price for 8 years and she always gives me the cheapest quote in Perth. The service in awesome, most delivery's are next day and their advice is always spot on. Highly recommended.
Low noise pool pump
Popped into the store for some personal advice on pumps in general. But wanted a quite pump and cost effective if possible. The staff were very knowledgeable , helpful and friendly. Had our new pump in a couple of weeks and are extremely happy with our purchases. Thanks to the team for your help in selecting our pump !
Best swimming pool supplier in Perth
Over the last few years I have purchased from Nicole a Zodiac G2 cleaner, Austral VX chlorinator, Davey eco variable speed pump and Davey sand filter simply because she is cheaper than any other pool shop around Perth and also best service. Items were delivered to my door next day and can arrange installation... I wouldn't buy my pool equipment anywhere else
Service at its best!
Our Davey sand filter developed an issue 8 years after we purchased from Best Price Pool Equipment. Following a call to you explaining the fault and a few photos we were contacted by Davey and a brand new unit was not just provided but installed by a Davey technician along with replacement zelbrite. Now that is service at its best! Thank you Davey and thank you Nicole, we have no hesitation in recommending businesses that stand behind their products and you both do that admirably.
Peter - Mandurah
Fantastic Service from Fantastic People from a Fantastic Business
We've been using Best Price Pool Equipment now for a number of years for our pool products and the service that is provided by them is exceptional!! Such a Professional and Very Friendly and Courteous Folk who run the Business - We could not be more happier with the manner we are looked after each time we need assistance and products from this Fantastic Business.
Thanks So So Much Best Price Pool Equipment.
superb service !!
Just think sometimes its good to hear positive feedback too
Delighted with service , price and arrived today in post
ordered and delivered next day as promised
price matched best offer available
have already recommended you to one of the staff
thanks so much
Have a great weekend
Thank you for helping me with my pool needs. In the end I got a replacement pump, chlorinator and filter and I was very impressed by the advice, service, price and installation given. You were fast and efficient and gave me what I wanted. Thank you Nicole and team
Great store and good prices but get your own installer.
I have bought a few things from them now and have found them to be very helpful and very fast with replacement parts under warranty. Prices are very good and shipping has been very quick as well. Unfortunately i would not use their installer again as other people have said he is rude and rushed. His install works fine but he did not even come to the door, just went straight into our backyard and cut plants out the way without even consulting us. When we spoke to him about not coming to the door he just said he does not bother in the morning.
Never again! Installer rushed, rude and arrogant
Our experience was you get what you pay for with [name removed]. She was great up until installation of our replacement pool filter. Her installer was arrogant and rushed - not even coming to the door to introduce himself - and resulted in the filter being installed in the wrong location without consultation with us. After ringing [name removed] to discuss our issue she fobbed us off - "I'm busy in the shop, send me an email". We assume it was [name removed] installer who sent us an email to tell us it was all our fault because we didn't tell him where we wanted it - we have no idea if the email was from her installer as he still hasn't introduced himself.
We are now paying to have the filter moved and re-installed by a consultative well-mannered installer.
Our advice is don't expect after sales service and don't prepay installation.
Cheap for a reason..never again
I purchased a Zodiac heat pump worth almost $3000. I ordered it mid Nov and turned up 7 weeks later. If I was told that at the start when I asked about delivery I would have gone elsewhere. Instead I was told 2 weeks which was then changed to 4 weeks. I then emailed them as was told they were having troubles due to the busy Xmas period. I was then told they had found one in another State. I was given the details of the supplier as this mob was closing for Xmas. 3 phone calls later and still no pump. After a stern email I was then given another date (mid Jan). Oh and did I mention that my credit card was charged 2 days after I ordered it. I then received another email saying it was in Perth. I took delivery 2 days ago . Whilst I appreciate Xmas is busy, this company clearly lacks buying power with its suppliers and I doubt has the correct Supply Chain processes in place to deliver efficiently. I also take offence to having paid for something that I didn't have for 7 weeks.
I have easily wasted more valuable time than the $200 difference in price against others. I won't be using them again. The product itself is now in and working well.
Heat Pump works well
Very poor customer service.
Getting ready for Summer
Waiting for a resolution
I recently purchased over $2000 worth of equipment and was charged an installation charge. I asked to speak to the installer several times but he was always to busy and I was always having to speak through a middle man. With update once a resolution has been offered and the job complete.
Cheaper than in store, Good customer service when purchasing
Lack of communication, Job not finished
Quick and easy.
Over the years I have purchased a number of items. On each occasion it has been a "no hassle" process. The last purchase was a automatic pool cleaner system that I needed that day. It was simple, pay for a courier or pick it up after work. [Personal Name Removed] went out of her way to make it happen that day.
Good stock. No hassle, next day delivery. Competitive pricing.
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