Bev Marks Online store

Great service! – Visited the Bevmarks store at DFO Essendon, and was served by Micheal. He was absolutely perfect, making just the right amount of dad jokes and giving us a lot of information on mattresses. Had a great experience instore, haven't received the mattress yet, hopefully will be just as good as the instore experience! Show details

Many thanks Bev Marks! – A big thank you to Hetty at Preston for her excellent customer service and advice. Also the sms with link letting me know and confirming delivery was really helpful. Delivery was on time and professional

Excellent customer service and product – We visited the Thomastown store where we had the privilege of being served by Qas. He helped us to select the best product for our needs. His ability to listen to our needs coupled with his expertise made the experience enjoyable and rewarding. We can’t thank him enough. Show details

Perfect Mattress and Base – When visiting the store in Waurn Ponds we were approached by salesman Rod, right from the start there was no pressure only very helpful information, he explained and answered all our quires, we now have our new Bed and could not be happier, Thanks Bev Marks and especially Rod Show details

Not perfect it's terrible for me – This bed gives me bad back aches in the morning and during most of the night Show details

Excellent service and and excellent sleep – Rod was so lovely over the phone in talking me through my needs. Very experienced and friendly. Very easy process over the phone and my mattress was delivered the next day. This is the second time I have purchased through Bev Marks. Highly recommend! Show details

don't buy this product named "Emma Bed" very strong odour and terrible customer service – my review is only for this product. this is the only stuff i bought it from Bevmarks. The bed frame is solid, which is good. and I do like the style. However, the problem is it has a very strong odour when arrived. I put it in my bedroom for over 1 month with door and windows open but it still has the odour, which will make me feel headache. … Read more

I contacted the service team and they sent a staff to come and inspected. That staff came with a very strong perfume and she insisted that she can not smell anything. I reported that to the Bevmarks team but they did not have any response.

i don't recommend this product, especially for kids. this bed frame is still kept in my house but no one is willing to sleep on that.

Outstanding service by Michael – Absolutely stellar service by Michael at the Maribyrnong store. I walked in with the idea of just first browsing and then returning later. However, Michael’s very personable manner made it so easy to discuss exactly what I was after. Michael was very genuine and honest with his recommendations. Showed me a few different options and was very… Read more

patient as I was make a decision. I walked out with beds and mattresses- a very happy customer! I would highly recommend this store and their great quality products and service!

Queen Bed Purchase – From my initial enquiry to the final delivery process it was 5 Star. The guidance on the most suitable product to fit my budget was very helpful and the 2 delivery staff were great and the dreamweaver bed and base is fantastic. Show details

Awesome mattress and exceptional customer service – Ordered a mattress online and within 4 hours it was delivered to my door. Had a phone call to let me know it’s approx time and then text messages when it was 10 minutes away. Show details

Don’t but from them – Don’t buy anything from Bev Marks Narre Warren. My wife went in and ordered a bed. They took the order, she chose a color for the fabric and paid a deposit. Three weeks later was told that they no longer made that bed and that we could have the floor stock. The floor stock was not the color we ordered. But my wife loved that style. She asked the… Read more

salesman if they would offer a discount because it wasn’t new, but the floor stock.He said “No”. When I called, he stated that the store manager was the only one who could offer a discount. When I asked why he didn’t state that to my wife, he said nothing and put me through to the manager. The manager offered me a discount, I asked him to send through the amended order and if we were happy, we would let him know. Two days later, no amended order, and they store called stating that they found a new bed that match our order in another store. We agreed to the delivery. When it arrived, it was the floor stock and a different color. I called the store and was given the run around. I called the following business day and the manager told me that I was never told of a new bed matching our order. Whole lot of bull*#%+!! We emailed our complaint to head office and still no response. This is why you should buy from online stores. We are now stuck with this bed.

Beautiful bedroom suite was very well packed – Great bedroom suite delivery guys were very polite and Curtis time Frame could be better but they do let you know they are running late looked after the furniture well Show details ·  2