Bevmarks Australia

Bevmarks Australia

 Verified
4.6

1,212 reviews · Statistics

PositivevsNegative
90% · 1,094109 · 9%
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Return Claim MadeYes (15) · No (719)
Warranty Claim MadeYes (16) · No (712)
Product Appearance As advertised (294) · Not as advertised (99)
Product Quality
4.8 (644)
Shipping
4.6 (5)
Customer Service
4.9 (703)
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Reviews

Bevmarks Australia1,212 reviews
Julie
Julie
  Watergardens

Satisfied customer

Great customer service, Jack took the time to show me my options for a new bedroom suite and was very helpful and patient when choosing a mattress, plus gave me a great discount. Thank you Show details
Aqib M.
Aqib M.
  Northland

Fun at bevmarks in australia

Excellent customer service and good further pricing. Mark helped us a lot.
Nev M.
Nev M.VICGreater Melbourne (Inner), VIC2 posts
  Verified Thomastown

Fast easy and verry freindly ro deal with

Wonderful to deal with, Mick was very helpful and not to pushy. Thut care more about the perfect fit than the sale which in my opinion was perfect and is what created the sale.
If only more salesmen were like this, honest, helpful and genuine.
Bevmarks made and delivered the bed quicler than expected and a seemless process.
Yvonne
Yvonne
  Nunawading

The best sales person

We are so happy we met Brian on arrival.
We were having a problem with our bed and Brian took the time to explain how to fix it, or try to fix it.
Never tried to sell us a new bed.
We went home to try Brian’s idea, but the bed had too far gone.
So a week later we returned to the store, spoke with Brian, he showed us a few, take your time, we did and eventually chose a bed and pillows.
Got a really good deal, we have had it for a week, we love it.
Thanks Brian for all your help.
Yvonne and Terry Show details
Leon
Leon
  Nunawading

Bunk Bed

Recently purchased some goods from Bev Marks and Mish who looked after us was great help and excellent service. Show details
Naomi
Naomi
  Essendon

A very happy customer that received great customer service!

In search of new mattresses Bevmarks was the first and only store we walked into at DFO Essendon. We were warmly greeted by Niloofar who took the time assisting us with what we were looking for in a good mattress that suited our budget. The Bevmarks Queen bed in a box mattress was the order of the day! Niloofar offered further assistance in getting us two quality single mattresses for our toddler’s beds at a bargain price.
I must highly commend this friendly and helpful lady on her professionalism and knowledge of her product.

Thank you Niloofar, we wish you a successful year of sales! Show details

becpurple
becpurple2 posts
  Essendon

Very good but expensive

Very nice worker named mark he helped us a lot, the store was easy to navigate they almost have it in price order expensive at the front less expensive at the back we got a base and a mattress it was $2000 including shipping Show details
Customer Service
Maria M
Maria M
  Essendon

Stoked with my Licola bedroom suite and Therasmart Mattress!

The Licola queen size bedframe and bedside tables look very sleek and elegant and fit perfectly in our bedroom. The Therasmart mattress (medium) have just the right firmness for us to sleep very comfortably. Bev Marks Customer Service and care is second to none! The delivery service was also very professional and we were kept informed at all times about exact delivery times. We also chose to use their Gold Home Delivery which meant we did not have to worry about any assembly and clearing and disposal of packaging. We are very happy with both Bev Marks service and products they have supplied us with! Show details
Blerta
Blerta
  Essendon

Worst experience Athlete sleep care pillow

Recently I purchased 2 pillows Athlete from Bevmarks ($300) ,for me and my partner. We tried them for 1 night to sleep and it was the worst sleep. Both woke up with stiff neck and shoulders and massive headache, due to the pillows being to hard,not comfortable at all. I went to return the pillows at the shop but they refused to do anything, not give us any alternative option or a refund ,stating because of company policy. What?? How about you let the customer know there is no return policy if that's the case?? I wouldn't have bothered buying them. What am I supposed to do now? Worst customer service in Bevmarks Essendon. I'll never go back !!! Show details
John.T.
John.T.VICGreater Melbourne (Outer), VIC
  Chirnside Park

Great Service with a Smile :)

We were greeted by Shaelee who was polite, knowledgeable and most helpful to us in our choice of new mattress and accessories.
Shaelee was very pleasant and knowledgeable of products, asked appropriate questions and explained everything we wanted to know, without being pushy in any way.
Extremely happy with our purchases and her service.
So, if you need bedroom furniture, we recommend Bev Marks Chirnside Park, call in and see Shaelee. Show details
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Tony
Tony13 posts
  Chirnside Park
Product Quality
Customer Service
Chid
ChidVICGreater Melbourne (Inner), VIC2 posts
  Essendon

Great service! Wide range of options

We had been looking for three bedframes and mattresses. After going to a lot of places, we were pleased that we met Niloofar, the Essendon showroom sales consultant, who was willing to listen to your preferences and make recommendations for the best things that would suit within your budget. We all know how difficult it can be to choose a mattress and bed frame, but Niloofar was extremely kind and provided us with the perfect shopping experience. If you want the correct bed at the right price, you may trust and look for Niloofar, the sales consultant, and Jordan, the store manager. Show details
Bradley C.
Bradley C.VICGreater Melbourne (Outer), VIC
  Fair Incentive Essendon
Cindy Y.
Cindy Y.
  Essendon

Excellent service!

I recently purchased a bed frame and pillows from this shop, and I am beyond satisfied with my experience. The quality of the bed frame exceeded my expectations – sturdy, well-crafted, and stylish. The pillow selection was fantastic, offering a range of options to suit various preferences.

The customer service was exceptional (we were served by Semra – she was knowledgeable, friendly, and helped me find the perfect bed frame and pillows for my specific needs.

Overall, I highly recommend this shop for anyone in search of high-quality bed frames and pillows. It's a one-stop destination for comfort, style, and excellent customer service. Show details

Diana
DianaVICGreater Melbourne (Outer), VIC
  Thomastown

Excellent Service

I am a return customer buying a Queen Bodyguard mattress last year and a single Bed in a Box mattress this month. Both times I was served by Qas who was very knowledgable about the differences between mattresses which assisted in narrowing down the choices. I felt there were enough options to compare and I was able to take my time in deciding. I am very happy with the quality and feel of both mattresses. Took the Bed in the Box on the day. Good pricing through the 50% off sale. Thank you Qas. Show details

Questions & Answers

Jenny
Jenny · Bevmarks

We just bought a mattress from bevmarks and received it yesterday. Will bevmarks replace the mattress with a softer one. We find this one to be very hard

Catherine Davies
Catherine Davies · Watergardens

Good afternoon
I am looking at the Lemur Bed with Trundle, could you please give me the measurements of the bed and the trundle bed .
Could you please email me the dimensions. My email address is: catherinedavies@aussiebb.com.au
Kind regards
Catherine

Stella Lees
Stella Lees · Northland

Please tell me if l can purchase a single bed and trade in a decent king single and mattress?

Stella Lees
Stella Lees  

I am the one asking the question
Above

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Details

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CategoryPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
After Sales ServiceYesYesYesYes
Type of Furniture OfferedBedroom and MattressesBedroom and MattressesBedroom and MattressesBedroom and Mattresses
Offers Free Standard Shipping NoNoNoNo
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