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Billy Guyatts
4.7 from 2,063 reviews

Reviews

(1,749)
(220)
(18)
(26)
(50)
  • Product Quality
    4.8 (71)
  • Return Claim MadeYes (2) · No (70)
  • Customer Service
    4.4 (69)

Reviewer Photos & Videos

  • More

Great service and easy to order

published

Bought a rangehood and the service was excellent. Arrived very quickly. Website was very easy to use and I would recommend their site to others because the prices were cheaper than all other websites.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationonline only
See all answers

Exactly as advertised.

published

Exactly what i was after, Great quality product delivered in a very timely manner, cheaper than other retailers for the same product (including postage) unbeatable value for money, i will definitely shop here again.

Customer Service
Product Quality
Return Claim MadeNo
Sarabjit

SarabjitMetropolitan Adelaide, SA

Great Service at low price

published

I bought the Hisense French door fridge on 5th feb and got the email saying it might be 3 weeks before we get our fridge , but we were pleasantly surprised when we got it delivered on 14th .Just under 9 days and what more , we got it at least $300 less then the offer price of major retailers HN and GG .Would definitely recommend . Thanks

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBilly guyatts
See all answers
Joseph Leeton

Joseph LeetonMetropolitan Adelaide, SA

  • 32 reviews

Great service

published

Bought several things over the years => a fan,ironing board,radio,etc.
There website is easy and checkout is a breeze.
Your ordered goods are quickly dispatched,well packed. They offer reasonably priced extended warranties too

Customer Service
Product Quality
Return Claim MadeNo

Dyson v7 vacuum cleaner

published

Great product, works a treat....great price.....love it. This is a marvellous vacuum if you have a bad back.....no struggling with heavy motors or dragging things up and down stairs. Great for people with minor disabilities like me !!!

Customer Service
Product Quality
Return Claim MadeNo

Customer support

published

The remote control was missing from my Panasonic DVD recorder. Stella from Customer Support was very helpful, warm and friendly when I called. She quickly organise a replacement for me and it is now on its way. Best service ever!

Customer Service
Return Claim MadeNo

Great Price

published

I researched the price of Dyson vacuum cleaner I wanted to buy and this site gave me the best price. Great service and fast and secure shipping. Very happy customer.

Customer Service
Product Quality
Return Claim MadeNo

Andrew

AndrewGreater Melbourne (Metropolitan), VIC

Great item

published

Great washer , power turns off automatically after wash . Very quiet . Happy with the purchase. Delivery was excellent, great communication and took old washing machine away with them . Would highly recommend.

Customer Service
Product Quality
Return Claim MadeNo
RowdyPatch

RowdyPatchMelbourne

  • 6 reviews

Great Service Great Price

published

i researched different fridges and prices an Billy Guyatts had the best price and free delivery.
The fridge was delivered quickly and the delivery guy was helpful and very careful getting the fridge up the stairs and into the kitchen. He even took my old fridge to my garage.
Ibought the LG 570L French Door Fridge - GF-L570PL and am very happy with it. The water dispenser delivers cold water straight away, my old one had the first glass warm then cold after that.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationonline
See all answers
Chis

ChisSydney, NSW

Great fridge

published

Waited a while for delivery but the delivery was great awkward packaging removed in van and taken up 40 steps big help I don’t know how I
Would have got it into my unit otherwise

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne
See all answers

Dyson does it again

published

This cordless dyson is wonderful for me , being a wheelchair bound person I can vacuum without getting cords wrapped round my wheels & it’s lightweight which is very important. Happy customer!

Customer Service
Product Quality
Return Claim MadeNo

Bob

Bob

  • 2 reviews

What great service.

published

Product is wonderful and exactly as described. Purchased as a gift and recipient delighted. Stella from Billy Guyatts warehouse was extremely helpful. Thank you Stella for your help and support

Customer Service
Product Quality
Return Claim MadeNo
Store Locationwarehouse
See all answers

Purchase & delivery was fantastic.

published

The purchase, service and delivery of my shark vacuum was outstanding & it is the best product ever and so well priced through Billy Guyatts. Also optional is an extended warranty. Highly recommended!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWangaratta
See all answers

Sharron Fisher

Sharron FisherSouth Australia

This is awesome

published

I love my new Sunbeam multi purpose oven / air fryer. It is square and more functional to use than a round air fryer. It's easy for my mum to use

Customer Service
Product Quality
Return Claim MadeNo
Store LocationVic
See all answers
Gayle.

Gayle.Greater Melbourne (Outer), VIC

First class service from ordering to delivery.

published

Easy to order. Had a call to tell when it would be delivered and then another call on the day to give a 2 hour window. Delivery guys were very professional and quick.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBilly guyatts online.
See all answers
Susan

Susan

  • 3 reviews

Damaged goods

published

I ordered a Panasonic microwave and it arrived damaged with a large dent in one side. After quite a lot of communication they said they would replace it but I had to lug the microwave to the post office to send it back. Two weeks on I finally receive the replacement which is also damaged. They offered a 20% discount to keep the damaged item, but I am not interested as the microwave is in view. Now Billy Guyatts say they won't send another replacement. Such poor form. Will never purchase from them again.

Customer Service
Product Quality
Return Claim MadeYes
Store LocationOnline
See all answers

Michael R

Michael RSydney, NSW

  • 4 reviews

Billy Guyatts

published

The cheapest price on the market I could find.
Very fast delivery and well packed for protection.
Could not fault them in any way.
I would definitely consider them in all future purchases

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOn line
See all answers

melb_tim

melb_timGreater Melbourne (Metropolitan), VIC

  • 8 reviews
  • Verified customer

Great product good service

published

Very happy with the service from Billy Guyatts the communication was a little slow but the product and delivery were excellent they just need to be a little faster with their communication when it comes to large online transactions.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationI bought from Billy Guyatts online in Melbourne
See all answers

Brett L.

Brett L.Hunter Region, NSW

  • Verified customer

Exactly what I expected.

published

Well-packaged. Got exactly what I expected. Works exactly as described. Instructions were clear and easy to follow. Apparently this review has to have thirty words so I’m just typing this sentence to make up the word count. It’s a fridge. It keeps stuff cold.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline order
See all answers

Lin P

Lin PGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Russell Hibbs kettle and toaster set

published

The ordering process was very easy to follow. The product is exactly what I wanted and looks good in my kitchen. Great price as for this product as well. Prompt delivery.

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


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Questions & Answers

Sengly S.

Sengly S.asked

What does FT means

1 answer
Fired Up
Fired Up

Full Time


Anna Dean

Anna Deanasked

Do you take the old fridge with you?

2 answers
Anna Dean
Anna Dean

Helloooooo

Billy Guyatts
Billy G.Billy Guyatts

In selected area we do offer this


Lyn J.

Lyn J.asked

Why can't I complete my online order for a Dyson vacuum? PayPal does not recognize your cart. I have snapshots of my transaction which I have spent over 1 hour on. Thanks Lyn Johnson. PS: live chat!!! No-one answers at all!!

1 answer
Billy Guyatts
Billy G.Billy Guyatts

Hi Lyn,

Sorry for the inconvenience. Could you send across a screenshot of the error. We get a lot of orders through PayPal and have not been reported of any issues recently.

Thanks,
Billy Guyatts Support


Get an answer from our members and Billy Guyatts representatives

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