Please note that kitchenware.com.au was previously trading under the name Kitchenware Superstore.
I struggled to find Baking Trays that would fit the size of my small oven but enable me to bake efficiently. Website description was very good and the quality of these trays is much better than I expected for the money that I paid. Great service and loved the Tim Tam
Perfect cutlery tray.
I have just received an expandable cutlery tray & put it to use. I now have a tray that holds all the cutlery that was jammed into the supplied tray in the drawer. This other now holds extra cutlery & knives that couldn't fit before. Best item.
Appetito Compost Bin
My order arrived fairly promptly which was great considering the post has slowed due to Covid-19. I love the sturdy lid and slim-lined bin and think it is the best compost bin I've had to date (and I've had quite a few!). What was really touching was the personal note and Tim Tam popped into the all biodegradable packaging. This Australian family business has certainly got a tick of excellence from me! Will definitely be ordering from them again and recommending to all my friends and family.
Wusthof Classic tomato knife- great servive
Ordered item for sons 18th hadn’t been shipped 3 days later and was running out of time - emailed Natasha from customer service and less than 2 working days later Arrived - email responses were quick and personalised. Lovely touch and they will definitely get my business again. As for a review on in the knife- it’s the same one I got for my 18th birthday - sharp and still my favourite 22years later.
Onya Reusable Produce Bags
My review is actually about the environmental strategies used by Kitchenware. All the packaging (except the sellotape I assume) is biodegradable. All packing items went into my compost. Very impressed with the compostable 'foam' pellets. Became sludge in water very quickly and went to the worms. Wonderful! We like the product too. Well made, lightweight, sensibly sized. Happy to continue to purchase from this retailer
Replacing the old with the new
Just what was advertised. I bought Cole and Mason salt and Pepper shakers - stainless steel. I had some very old acrylic ones that were looking a bit dated. Cost was comparable to other kitchenware companies online. Thank you for timely delivery.
Great products and service!
I ordered some jar lid openers. There are lots of people selling these but the Kitchenware price was competitive and they were obviously a reliable company. My order was acknowledged immediately and I was kept informed of the status of the order throughout the entire dispatch and delivery period.
MAC JU-65 knife
handsome knife and better than my already high expectations, not the top of the MAC range but just a simple beautiful design and well made, the rounded anterior edge is really good.
Kitchenware also great, amidst the difficulties of COVID-19 difficulties. Packaging excellent.
Very Good service
We had a Furi knife set and needed 2 Furi Pro Utility knives which we ordered at a very good price. Very good communication as to delivery despatch and timing of delivery by Aust Post - Order #3200100894
The reviewer stated that an incentive was offered for this review
Questions & Answers
Item was delivered, when I was at work. Of course card was left so I've organized redelivery over the phone. I've been waited 2 1/2 days on sms. Call 'Currier Please' however, again they would not be able to leave parcel in collection point or deliver after 5 pm. They cold not contact driver etc. Number of excuses. Very pur customer service and problem with comunication over the phone. I've also try to contact AKW 3 times and left messages. No one call back. I directly ask ed to deliver by AustPost. If I new that it would be so much hassle to deliver product I would definitly go to HN or TGG and purchase similar item from there in 5 minutes. Do not recomended this web to anyone. One star is too much!!!
I am sorry to hear you have had issues with the delivery of your parcel with the courier company. Please do contact us on 1300 394 833 or at email@example.com with your order number and details and we can contact the courier to best assist you as well. We will only deliver parcels with the delivery service chosen at the time of check out. Please do contact us on Monday morning and one of our friendly customer service team members can assist you further. Kind regards, Natasha @ Kitchenware.com.au
I live in a multi story apartment complex with access only for mail delivery. As I am often out, how can a delivery be made, unless it is by Australia Post?
This has kept me from ordering anything on line until now.
Hi Gundrun, I had the same problem as you have, but because I live in a rural home and didn't get delivery out here. But, I asked one of my friends in town 6 kms away if she would be OK if I addressed my parcel to her home and I would pick it up when it arrived. She was happy for me to do that and it all worked out well. Of course if you are ordering something heavy and big, it may not be suitable for you to do some heavy lifting on your own!! Hope this could be of some help to you.
I feel really overwhelmed by all the different blenders and juicers on the market. can you please recommend a good one for making fresh juices thats not too difficult to clean up after?
Hi CP, thanks for your question. From what you've mentioned in your question, my recommendation would be the Vitamix.
The nutrients in the fruit and veg that you are juicing, is mainly in the skin. When you juice something in the traditional way, that dry pulp that the machine spits out is all the fibrous nutrient rich goodness. The Vitamix is so powerful, that you can throw a whole apple, or lemon - skin on - into it, and its blended beautifully into a smooth liquid. It also has many other uses such for soups, ice cream and grinding grains. It is the easiest blender to clean on the market, and you can actually clean in in about 20 seconds.
Please feel free to contact us directly on 1300 577 445 to talk through the features in more detail. Hope this helps.
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