Kitchenware.com.au

The products were delivery efficiently and packed appropriately. Highly recommend for online shopping there.

Appreciated being contacted when the box of one of the items I’d ordered was only slightly damaged (even though the item was not), just to confirm that was still fine. That is good customer service. Happy with items too.

My delivery arrived but it was not the item I ordered. I contacted Customer Service and they promptly arranged for delivery of the correct item and told me to keep the incorrect item as well so I wouldn't be inconvenienced by having to return it. I am very satisfied with the prompt service I received to rectify the error.

Products ordered were delivered quickly and in perfect condition, thank you. Will order again.

Highly recommend. Great customer service. Will buy again from them.

I always find unusual, stylish, high quality products and I really like the friendly messaging. It feels like a brand that actually cares and appreciates the business.

My items arrived quickly and on time however the freight company had caused a small bit of damage to an item. I was able to get straight onto a customer service officer and her first comment was " Im so sorry, that's not problem we will replace it" and they did quickly and in perfect order. Fantastic service, I will be buying from Kitchenware again!!

We had some glasses that were faulty and upon bringing this to the staff, they were nothing but helpful. Getting all the facts and acting promptly on rectifying the problem. Very thankful they made the process easy!! Highly recommend:)

My order was dispatched very quickly. When it arrived, it was packed with environmentally responsible materials - which I very much appreciate. The products are fabulous, and they were on special making them a fabulous products at a fabulous price.

I'm very happy with my purchase and will definitely be coming back.

Bought this item online purchased made via pay pal. Email received 3 days later saying item unavailable in the warehouse but option to change to the smaller paella pan or full refund. Company should not be selling stock they don’t have.
Phone call made and Full refund obtained.
Company informed re negative review but was not concerned, “Have a nice day she said”

I found the perfect twin wall glasses to keep a beverage nice and cold. Great price and the packaging was really good. I bought a few other things as well. I appreciate the hand written note as well. Such an easy purchase from start to finish

The quality is fantastic! The material is strong and sturdy. The pattern on the front is exactly as pictured on the website.
I had a query in regards to a confirmation email and the company responded quickly and helped to resolved the issue effectively.
Shipping was quite quick also!
Couldn't be happier with the whole process

After some delays in delivery and me making a fuss, they have reached out to me and without request, are refunding me the delivery fee.
This shows a genuine care for customers and I am very thankfull

Loved the crab pickers. Better than the picture. Well packaged too. Fast delivery too. Will definitely order again from Kitchenware.

I changed my mind after placing an order online and my request was handled very professionally. I very much appreciated the excellent service and quick response.