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Kitchenware.com.au

Kitchenware.com.au

4.9 from 390 reviews · View Statistics

Reviews

4.9

390 reviews
  • Product Quality
    5.0 (223)
  • Return Claim MadeYes (6) · No (219)
  • Shipping
    4.9 (176)
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Kylie

KylieSydney Surrounds, NSW

Exactly as I imagined...and more

published

My new spice jars arrived today, well before I expected. Loved that the packaging is degradable, they arrived safe & sound.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Kitchenware.com.au
Kitchenware S.Kitchenware.com.au
Jan

JanSouth East Queensland, QLD

Excellent product and proactive approach to packaging

published

I purchased a pair of salt and pepper grinders. They look very classy.
However, I'm most impressed with packaging which has been designed to protect the planet.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Kitchenware.com.au
Kitchenware S.Kitchenware.com.au

High quality products and excellent customer service

published

One of our items unfortunately was damaged on arrival. The team here at Kitchenware were more than happy to promptly reply and replace the item. I am very grateful for their service and will be shopping here again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
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1 comment
Kitchenware.com.au
Kitchenware S.Kitchenware.com.au
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Great products and service

published

I have never used this company but I googled a board I wanted and this company came up cheaper than the rest.
So I ordered the items below
Avanti Tempered Glass Surface Protector Coastal Deck
Avanti Tempered Glass Surface Protector Australian Natives
Avanti Midi Measuring Glass Red 120ml
Joseph Joseph Nest Chop 3pc Chopping Board
Ashdene Australia Bird & Flora Blue Wren Glass Trivet
All delivered in perfect condition and the Glass items were even nicer in real life.
Will definitely order again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Kitchenware.com.au
Kitchenware S.Kitchenware.com.au
Brian

Brian

  • 4 reviews

Excellent quality butter dish.

published

Very happy with product quality and fast delivery service. Butter dish was made in England, not China, which was a pleasant change.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Kitchenware.com.au
Kitchenware S.Kitchenware.com.au
Derek

DerekHobart, TAS

  • Verified customer

Excellent service

published

Our 20-piece Noritake crockery set has just arrived.
Everything is as one would wish it; well packed, and in perfect order.
Just wonderful!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Kitchenware.com.au
Kitchenware S.Kitchenware.com.au

Proper gear.

published

I bought a Wüsthof knife sharpener. It is surprisingly heavy - a sure sign of quality. All the features one needs, none that no-one needs. Perfect.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Kitchenware.com.au
Kitchenware S.Kitchenware.com.au

Great service

published

Great service, quick, environmentally friendly postage and very clear delivery status. Will definitely shop again in the future when I need kitchen ware

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Kitchenware.com.au
Kitchenware S.Kitchenware.com.au

Great service

published

I have ordered three cake tins and the quality is great. Packaging was done very well.
Very happy with the purchase

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Kitchenware.com.au
Kitchenware S.Kitchenware.com.au
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Sarita

SaritaSouth East Queensland, QLD

  • 2 reviews

Fantastic service

published

I easily found exactly what I was after on their website. The prices were the best after comparing a number of online shops, and just to top it off my order arrived quickly, carefully packaged with a hand written note. Super impressed!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Kitchenware.com.au
Kitchenware S.Kitchenware.com.au

Perfect ... excellent service

published

Bodium glass range was awesome and at a great price. Easily accessible and very user friendly. Delivery was fast and secure.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Kitchenware.com.au
Kitchenware S.Kitchenware.com.au

Perfect Service

published

I loved the range and value. My order was delivered beautifully and ecologically packed with care. Great customer focus, products and great service.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Kitchenware.com.au
Kitchenware S.Kitchenware.com.au

Thank you Eon for your wonderful review and recent order placed with us!
We do hope to see you shopping with us again soon and are glad to hear your order was well received.
Kind regards,
The Kitchenware Team

Top quality products! So impressed with delivery too!

published

The Porter water bottle I ordered was great quality and I’m so happy with Kitchenware’s delivery service! A nice handwritten note with my order came in the box too.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Kitchenware.com.au
Kitchenware S.Kitchenware.com.au
Kim B

Kim B Perth, WA

Love their care for our environment!

published

Apart from offering the best price for the Trident knife I was wanting which arrived promptly, I was SUPER impressed that the packaging was recycled cardboard & contained bio-degradable packing foam. Bravo!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Kitchenware.com.au
Kitchenware S.Kitchenware.com.au

Gin & Tonic Mixology Glasses

published

I am based in New Zealand. Delivery was extremely prompt and I was informed along the way about my order. Couldn’t fault this service. Will definitely use again!! Glasses are awesome...exactly what I wanted.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Kitchenware.com.au
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Mabi

MabiHunter Region, NSW

  • 2 reviews
  • 2 likes

Ocean Hi-ball glasses

published

Really great service and communication from Kitchenware. Very happy with my purchase just as shown and a quality product. Will be a return shopper.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Kitchenware.com.au
Kitchenware S.Kitchenware.com.au
Rose

RoseSouthwest, VIC

Excellent customer service excellent product range

published

bought a Woll frypan but not the induction pan I had thought. No dramas exchanging for me. One happy customer!

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
1 comment
Kitchenware.com.au
Kitchenware S.Kitchenware.com.au
Carly M.

Carly M.Perth, WA

  • 2 reviews

Great service and range of products

published

Ordered two lots of the Luigi Bormioli highballs (Bach range) and I love them. Received them earlier than expected - thought it would take ages with the pandemic. I love them. Very fancy looking without being too delicate. I'd recommend the 480ml ones. Perfect size for a cider or a homemade cocktail.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Kitchenware.com.au
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DMP

DMPYeppoon

  • 5 reviews

Great product, as advertised and fast delivery

published

Definitely buy from these guys again. Great price by comparison and fast delivery. The product is exactly as described. Thank you

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Kitchenware.com.au
Kitchenware S.Kitchenware.com.au

Fast and great quality

published

Offers great quality products, fast delivery and packaging are well thought of. The products were as described on the website. On top of that, the personalised card was a lovely touch. Highly recommended!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Kitchenware.com.au
Kitchenware S.Kitchenware.com.au
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Questions & Answers

Surbhi G.

Surbhi G.asked

How I can know about my order I connot received any email

1 answer
Kitchenware.com.au
Kitchenware S.Kitchenware.com.au

Hi Surbhi, thank you for reaching out to us. You can contact our customer service team on livechat on our website, via phone on 1300 394 833 or over email at hello@kitchenware.com.au. If you need further help please contact our team through any of the above contact methods and we'd be happy to assist. Thank you.

Kevin H.

Kevin H.asked

fry pans

1 answer
Kitchenware.com.au
Kitchenware S.Kitchenware.com.au

Hi Kevin H.

Thank you for contacting us.

How can we assist you with your frypan enquiry? Please feel free to contact our customer service team directly via email at hello@kitchenware.com.au or on 1300 394 833 during business hours.

Kind regards,
Natasha
Kitchenware Customer Service

Adelaide

Adelaideasked

Item was delivered, when I was at work. Of course card was left so I've organized redelivery over the phone. I've been waited 2 1/2 days on sms. Call 'Currier Please' however, again they would not be able to leave parcel in collection point or deliver after 5 pm. They cold not contact driver etc. Number of excuses. Very pur customer service and problem with comunication over the phone. I've also try to contact AKW 3 times and left messages. No one call back. I directly ask ed to deliver by AustPost. If I new that it would be so much hassle to deliver product I would definitly go to HN or TGG and purchase similar item from there in 5 minutes. Do not recomended this web to anyone. One star is too much!!!

1 answer
Kitchenware.com.au
Kitchenware S.Kitchenware.com.au

Hi Adelaide,
I am sorry to hear you have had issues with the delivery of your parcel with the courier company. Please do contact us on 1300 394 833 or at hello@kitchenware.com.au with your order number and details and we can contact the courier to best assist you as well. We will only deliver parcels with the delivery service chosen at the time of check out. Please do contact us on Monday morning and one of our friendly customer service team members can assist you further. Kind regards, Natasha @ Kitchenware.com.au

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