Kitchenware.com.au
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631 reviews · Statistics
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Please note that kitchenware.com.au was previously trading under the name Kitchenware Superstore.
Reviews
Very prompt delivery
Purchased glassware from Kitchenware. Product arrived very quickly and was well packaged.
So impressed with these traders
I had bought 2 milk frothers from a trader on eBay. They never arrived 3 weeks after the due date, so I waited 4 weeks without getting the products. In fairness that trader refunded my money promptly after a few email exchanges. Kitcheware had a quality frothing unit from a known manufacturer. I bought it on Friday 13th at 3pm, it was packed and sent by 5pm that day and I received them Tuesday 17th October 23. Just a great experience. They will be my first port of call for all kitchen needs.
Perfect replacement
Broke saucepan lid Monday, ordered new one that evening, delivered Wednesday rural nsw!!
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Pyrex Meal Prep Lunch Box
Bought this product during their sale in different sizes. Packed really well and arrive safely. One of the container lid was curved and faulty. I made enquiry and Kitchenware.com.au offered and delivered the replacement. Thanks!!
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WOW Amazing Service
Ordered a Fermentation Kit on Tuesday and received parcel on Thursday.
I was astounded as we live in regional NSW .
Highly recommend this very professional company .
Aesthetic dinnerwares.
Ordering on their website was very easy. Delivery was fast and the customer service staffs are so friendly and accommodating. Oh not to mention, it was the cheapest online that I saw as well that's why I ordered. :)
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Kitchenware have the best quality, service and delivery!
Hi there
I just want to say how easy it was to complete the order for my Bodum Assam Tea Press teapot. The package arrived in good condition and the packing of this delicate item was the best I've seen!
I tried ordering this item from a well known department store and I had so much trouble with their ordering system that I gave up, and that's when I found the same teapot for sale at Kitchenware. Delivery was quick and this is the best teapot I've owned.
Thank you for your great service and I'll definitely recommend you to my friends and family.
Best regards
Anthony Russell
0407346928
Fantastic customer service and great prices
Bought two Maxwell and Williams dinner sets from this store online at a great price (compared to Myer sale). Sadly four side plates, a bowl and dinner plate arrived chipped in delivery. I emailed the company straight away and within 24 hours new items were shipped to me. I stuffed up and only noticed the dinner plate and bowl after the first shipment was made and they sent the other products with no fuss.
I love that they use recycled packaging products to help so their bit in reducing waste and biodegradable packing foam.
Am very happy with their service and will definitely be shopping here again.
Thank you Kitchenware
I’ll order from here again.
Quick delivery. Well wrapped. Quality quality quality. Very pleased with this company.
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Excellent customer support
I purchased a coffee maker that claims to work on induction stoves - it was delivered quickly but didn't work on my induction stove. Customer support were very understanding, really quick to respond and processed a refund within 24 hours. Very impressed, will definitely use them again in future.
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Excellent customer service
I had a lid break on a pressure cooker that I had purchased 3 years prior under a 10 year warranty. The customer service I received was incredible, they were very quick to respond and relay with the company and always get back to me with feedback on waiting times etc. They were very easy to deal with and took the pressure away. Thank you Michelle for your support in sorting this out.
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Very quick refund
The kitchen appliance I ordered bent with the first use so I went to the website chat with immediate contact and was requested to send a photo. The full refund including postage was made as soon as they received my email with the photo.
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Extremely happy with the service
Excellent company to deal with super fast delivery and items exactly as described
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My order and the entire experience was 5*
Products were packaged safely and super fast postage. Will be back again for future home needs
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Fermentation set
I had a quick look online to see where to get a glass fermentation set. Kitchen ware.com came up and had exactly what I wanted, easy to order, arrived quickly,3 days from placing order.
Now my husband just has to get to work making his sauerkraut.
Questions & Answers
Do you deliver to Southbank Vic?
Hello Gary,
Thank you for your enquiry.
We certainly do and we ship throughout Australia for a flat shipping fee of $9.90 or shipping is free if your order is over $100.
Please let me know if we can be of further assisatance.
Have a lovely day.
Kind Regards, Michelle - kitchenware.com.au
How I can know about my order I connot received any email
Hi Surbhi, thank you for reaching out to us. You can contact our customer service team on livechat on our website, via phone on 1300 394 833 or over email at hello@kitchenware.com.au. If you need further help please contact our team through any of the above contact methods and we'd be happy to assist. Thank you.
fry pans
Hi Kevin H.
Thank you for contacting us.
How can we assist you with your frypan enquiry? Please feel free to contact our customer service team directly via email at hello@kitchenware.com.au or on 1300 394 833 during business hours.
Kind regards,
Natasha
Kitchenware Customer Service
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