RetraVision
4.8

4,573 reviews

PositivevsNegative
97% · 4,45685 · 2%
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Return Claim MadeYes · No
Product Quality
4.8
Customer Service
4.9
Exceptional customer service
Large product range
Competitive pricing

Reviews

4,573 reviews
Aws J.
Aws J.
 

Quick service. Good customer care

Excellent service. Explanation given for questions and discount applied when a specific model was not in stock. Show details
Karen
KarenSouth West, WA
 

Fantastic service

Thank you for the efficient and informed service we received from Retravision Bunbury today! Our buying experience was made so much easier due to your professionalism. Special thanks to Carmel! Show details
Reece F.
Reece F.
 

Customer service isn’t dead!

Wow! I really thought good customer service was a thing of the past! Until today when we had Tanya advise us on a pending warranty issue with a TV I purchased from Retravision, Tanya was so knowledgeable, personable and professional with her mannerisms! As a result you'll always have our business! Thank you Tanya & Retravision, you really have set yourself ahead of the rest! 10/10 Show details
Product Quality
Customer Service
John of Munster
John of MunsterPerth, WA
 

Easy shopping experience

Bought 4 kitchen appliances. Brands and prices very good. Friendly staff. Show details
John
John3 posts
 

Superb Service

Superb service, relaxed and very helpful, nice store to boot Show details
Megan Pope
Megan PopePerth, WA
 

Great service and knowledge of product

Great service, knowledgeable the product we were after by Jake from Retravision. He was also Very polite which is rare these days! Show details
Nikki M
Nikki M
 

Excellent service

Kevin at Margaret River Retravision goes above and beyond for his customers. Great service from the team. Show details
Television
Television
 

No pressure from salesman

Salesman was very good at his job. He new the products well.
ChrisR
ChrisR3 posts
 

Extremely Happy

Bought the two items I required from here. Excellent Service, great price and extremely efficient. Show details
Deb
Deb28 posts
 

Great service

The lady that served me was very helpful! The item I purchased was a great price and in stock. Show details
Useless
Useless2 posts
 

Service Excellence

I had the best shopping experience at Retravision Bunbury today. The salesman, Nathan, was completely charming and went out of his way to help me select the right product. He even put it together for me and showed me how to operate it. I thoroughly recommend Retravision Bunbury. Show details
David Best
David Best
 

Good experience returning faulty goods

Had to return a defective dvd player . No problem replaced straight away no questions asked Show details
Product Quality
Customer Service
hwang_edward
hwang_edwardNew South Wales, 212119 posts
 

Trustful reseller

There was a special deal for B&W headphones and the price was fantastic.
I just made an order and they claimed it'd take 5-7 days to deliver to Sydney metro. I did take only 2 days to receive and it was well packaged.
Only small gripe is they could provide a tracking number so the receiver can stay home. They didn't provide any detail where the item is. Show details
Product Quality
Customer Service
WRT8
WRT8Perth, WA3 posts
 

Can’t beat retravision with Gino’s help

Gino always helps me and my entire family. I trust his advice and he always goes above and beyond to help me.
I don’t bother going to any other shop for what we need at home. Straight to Gino. Show details
Jeff
JeffSouth West, WA
 

Satisfied customers

Knowledgeable on products, helpful and friendly assistance on our gas cooktop purchase. Show details

Questions & Answers

Lilly Gilford
Lilly Gilford

Hello,
Do you have the MITSUBISHI ELECTRIC MRCX370EJSTA2 370L RED or BLACK BOTTOM MOUNT FRIDGE
available for purchase

RetraVision
RetraVision   DM   
tiana
tiana

I purchased a Bosch avantixx front loader washing machine approximately 2 yes ago and it is making a berring noise when sucking the water out I'm not sure if I got extended warranty and the store I brought it from at tweed heads has now close I am wondering how do I find out of I have extended warranty??

GK11
GK11  
Peter30
Peter30  
Peter30
Peter30  

Details

About RetraVision

RetraVision is an appliance retailer with a product range that includes (but isn’t limited to) the following:

  • TV & Audio: TVs, headphones, projectors, and sound systems.
  • Computers & Technology: laptops, smartphones, peripherals, and cameras.
  • Cooling & Heating: air conditioning, fans, and heaters.
  • Health & Grooming: air purifiers, dehumidifiers, massagers, and hair removal products.
  • Kitchen: fridges, freezers, appliances, coffee machines, cooktops, and ovens.
  • Home: kitchenware, crockery, and decor.
  • Laundry & Cleaning: washing machines, clothes dryers, vacuum cleaners, and irons.

Points of praise:

  • Most reviewers found RetraVision’s customer service to be exceptional, with sales staff explaining thoroughly how products work and answering questions patiently.
  • Reviewers appreciated the large product range and said the items they bought were high quality.
  • They also said that RetraVision was able to offer competitive pricing and price matching, which helped customers get a good deal.
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