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Reviews

(311)
(12)
(4)
(10)
(54)
  • Product Quality
    4.8 (246)
  • Return Claim MadeYes (4) · No (258)
  • Shipping
    4.8 (24)
  • Customer Service
    4.6 (225)

We love our new fridge

published

The Mitsubishi Fridge that we bought has been really good, we love the design and the way it works. Thanks to the salesperson at Winning Appliances who took us through its features - we wouldn't have known how good it was without her help.

Return Claim MadeNo
Store LocationIndooroopillu
Elly

EllyIngleburn

  • 5 reviews

Fabulous staff advice and informative shopping experience

published

The staff member was very well informed and understood my needs immediately. Her advice was really appreciated as she pointed out things I hadn't even considered. The delivery service was amazingly quick too.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationTaren Point NSW
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Raed

RaedSydney, NSW

  • 3 reviews

Rest of mind

published

We received excellent services from dealing with the sales consultant, Sandi, to the delivery guys. Despite the current COVID situation, all items were delivered on time. I recommend Winnings appliances to everyone.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNorthmead, NSW
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Nantpw

NantpwCamden, NSW

  • 6 reviews

Misleading information and Failed to cancel an order when the item is not in stock - online store

published
Return Claim MadeNo
1 comment
Winning Appliances
Customer ExperienceWinning Appliances

Hi ! I'm sorry to hear you had problems regarding stock availability for your order. Please feel free to email us at customerexperience@winning.com.au with your order number and we can have a look into it and look into your refund.

Winning Appliances Narellan

published

Winning Appliances in Narellan had everything we needed for our new home. Staff is knowledgeable and focuses on asking the right questions to understand what is right for you. Our sales rep was amazing and helpful right to the end, not just at the point of sale!

Customer Service
Product Quality
Return Claim MadeNo
Bong Madayag

Bong MadayagSouth East Queensland, QLD

DAMN GOOD

published

Very happy how they processed my order, delivered less than 24 hrs . Delivery staff are great too ,removed all packaging in few minutes. I didn't experienced this from any other appliance store..... I can highly recommend this company to my friends

Shipping
Return Claim MadeNo
Garry Marks

Garry Marksnewham

  • 3 reviews

Outstanding service

published

The buying experience from Winnings was the easiest of all the details in building a home and the staff were fantastic. Well laid out store and all the information needed. Delivery as promised on time.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationRichmond Victoria
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Customer focus

published

Winning’s customer focus is exemplary. Most recently, this was in a simple order of a water filter which I had ordered online, yet Winning O’Connor called me to say there was a delay, but they had a few in their store, and could put one by for me. A couple of years ago we also ordered a lot of kitchen appliances from them and our experience - their professionalism, knowledge, and again their helpfulness - was also first class. I have no hesitation in recommending them.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationO’Connor
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The reviewer stated that an incentive was offered for this review

Great salesmanship

published

Welcoming, patience, polite, knowledge. The man got it all. Worthwhile paying a visit .The showroom is neat, tidy, spacious. A very fresh, conducive environment to shop home appliances
Good pricing too.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNorthmead, NSW
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Wonderful Delivery Service

published

Wonderful service from the delivery men who went above and beyond for me as the customer.
Friendly respectful helpful careful
I would recommend company on that aspect alone
Couldn’t fault them.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOsborne Park
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Lee

LeeSydney Surrounds, NSW

  • 2 reviews

Great service and price

published

Friendly and professional service with a great price. The only minor issue was one item delivered had all the packaging still intact, so had to deal with all of that. First delivery packaging was removed, this is only a minor issue other wise perfect!

Product Quality
Shipping
Return Claim MadeNo

Great range matching professionalism

published
Customer Service
Product Quality
Store LocationOsborne park
John and Catherine ACT

John and Catherine ACTHughes 2605, ACT

Excellent range of products, dedicated staff and great prices.

published

We have purchased our entire kitchen appliances, sink and tap-ware from Winning Appliances, Kingston ACT because they have consistently provided great service. Every staff member we've encountered has been knowledgeable. helpful and ready to provide assistance every time we've visited the business.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKingston ACT
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Wow. What unbelievable service!

published

My Bosch dishwasher stopped working and, as it was over 10 years old, decided to purchase a new Bosch integrated dishwasher.
The new one arrived and Mike (“Legendary Service” on his polo) advised that the one delivered would not fit and suggested the stainless steel inbuilt. While he was waiting on the phone to reorder he looked to see why our old dishwasher wasn’t working and found and fixed the fault!
Mike then arranged a full refund and didn’t even charge a service fee. Thanks Mike! Great customer service. I would now always use and recommend Winnings and Appliances Online.

Shipping
Return Claim MadeNo

Excellent Customer Service

published

The customer service from the shop staff to the delivery team was excellent. The sales staff happily demonstrated a product they knew we were not purchasing and the delivery team took control replacing a product that had not been manufactured correctly and sorted its replacement, unlike another retailer's team whose delivery team damaged a product by dropping it off the truck and still tried to deliver it.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKingston
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Geoff L.

Geoff L.Sydney, NSW

Bosch oven for existing kitchen

published

The sales staff we very helpful , ensuring we picked the right product to replace our existing 20 year old stove. We had to have less features than we would have liked, but no changes were required to install the stove.
Delivery was on schedule, and installation was all done well , and our old stove removed.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationAlexandria
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Tara Jane De Berg

Tara Jane De BergSydney, NSW

  • 2 reviews

Client service - amazing

published

Service from Kerriann was 5 stars. She remember me from months ago and could not of ask more from a representative from a customer service point of view. Kept me updated on price, availability and install. Brilliant

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBrookvale NSW
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Johnnie G

Johnnie GIllawarra, NSW

Fantastic Service, Great Product Knowledge.

published

We recently bought a new Miele Dishwasher from Winning Appliances at Narellan, after enjoying 10 years of great service from our Miele dishwasher at our old house. Staff at Narellan were very helpful, courteous, had great product knowledge and helped us select the right dishwasher for our new house. Delivered on time, with no fuss.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWinning Appliances, Narellan
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Omega

OmegaPerth, WA

Brilliant service

published

From the moment a young lady by the name of Aimee answered the phone my whole experience with winnings was an absolute pleasure from beginning to end impeccable service well done

Customer Service
Product Quality
Return Claim MadeNo
Store LocationO’Connor
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Sam h.

Sam h.Sydney, NSW

great service

published

Next day delivery expertly packed and presented.
Professional and Knowledgeable delivery personal who explained every detail and workings of our purchase.
Removed all packaging they where great recommend them highly
Thank you very much would recommend this to our friends.

Return Claim MadeNo
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Questions & Answers

Bob

Bobasked

Are you listed on the stock exchange?

1 answer
Very Happy
Very Happy

No

Allan Risk

Allan Riskasked

what is the current product equivalent to Panasonic NN ST 6715

1 answer
Fired Up
Fired Up

Ask Panasonic

Louise

Louiseasked

Bosch 60cm Serie 8 Pyrolytic Built-In Oven HBG672BS1A
SKU: HBG672BS1A
24
$1,705
Is this available for delivery to Bushland Beach, Townsville Qld within the next week

2 answers
Winning Appliances
Customer ExperienceWinning Appliances

Hi Louise,
The next day we can deliver that oven to you would be next week, 6th June. If you would like to go ahead with placing an order you can call 1300 050 050 and one of our support staff can arrange this for you.

Louise
Louise

Sounds good. I will call on my next day off, which will be Wednesday

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