We love our new fridge
The Mitsubishi Fridge that we bought has been really good, we love the design and the way it works. Thanks to the salesperson at Winning Appliances who took us through its features - we wouldn't have known how good it was without her help.
- NSW, Taren Point
- Verified customer
Fabulous staff advice and informative shopping experience
The staff member was very well informed and understood my needs immediately. Her advice was really appreciated as she pointed out things I hadn't even considered. The delivery service was amazingly quick too.
- NSW, Northmead
- Verified customer
Rest of mind
We received excellent services from dealing with the sales consultant, Sandi, to the delivery guys. Despite the current COVID situation, all items were delivered on time. I recommend Winnings appliances to everyone.
Misleading information and Failed to cancel an order when the item is not in stock - online store
I made an online order on 23.03.2020. It's a Panasonic bread maker and the website showed that it will be delivered on Thursday 26th March. When I ordered, Winning appliances website didn't show that it's not in stock, mimicking that the item is in stock.
Since I didn't receive any email of processing or about delivery, I called the number 131300 050 050 and inquired about it on Thursday, 26th. I was told that it was not in stock and it ll take weeks to get new stock and failed to name a date.
Then I asked the customer service officer to canc...el the order, so that I can purchase from another retailer once I have the order cancellation email from Winning appliances. Today morning I gave the second call asking them to cancel my order. Still I haven’t got any email confirming the cancellation of the order. Apart from having misleading information in their website mimicking that the item was in stock, Winning Appliances fail to cancel the order after calling several times and sending several messages through their contact page. This is unacceptable. Buyers beware when ordering online.
Winning Appliances Narellan
Winning Appliances in Narellan had everything we needed for our new home. Staff is knowledgeable and focuses on asking the right questions to understand what is right for you. Our sales rep was amazing and helpful right to the end, not just at the point of sale!
Very happy how they processed my order, delivered less than 24 hrs . Delivery staff are great too ,removed all packaging in few minutes. I didn't experienced this from any other appliance store..... I can highly recommend this company to my friends
- VIC, Richmond
- Verified customer
The buying experience from Winnings was the easiest of all the details in building a home and the staff were fantastic. Well laid out store and all the information needed. Delivery as promised on time.
Winning’s customer focus is exemplary. Most recently, this was in a simple order of a water filter which I had ordered online, yet Winning O’Connor called me to say there was a delay, but they had a few in their store, and could put one by for me. A couple of years ago we also ordered a lot of kitchen appliances from them and our experience - their professionalism, knowledge, and again their helpfulness - was also first class. I have no hesitation in recommending them.
The reviewer stated that an incentive was offered for this review
Welcoming, patience, polite, knowledge. The man got it all. Worthwhile paying a visit .The showroom is neat, tidy, spacious. A very fresh, conducive environment to shop home appliances
Good pricing too.
Wonderful Delivery Service
Wonderful service from the delivery men who went above and beyond for me as the customer.
Friendly respectful helpful careful
I would recommend company on that aspect alone
Couldn’t fault them.
Great service and price
Friendly and professional service with a great price. The only minor issue was one item delivered had all the packaging still intact, so had to deal with all of that. First delivery packaging was removed, this is only a minor issue other wise perfect!
Great range matching professionalism
I bought 2 Siemens oven and a Siemens dishwasher in one purchase. Second purchase was a Falmec rangehood. Third was a Franke cooktop.
Needless to say the reason I kept going back....Friendly and professional staff giving you the right advise to suit your budget. There were some amazing deals for the above as well.
The siemens model ran out of stock after my order and they honoured to upgrade to the latest model without demanding an extra cent.
They held the stock for a long time as my build process took way too longer.
The staff followed up ...
Excellent range of products, dedicated staff and great prices.
We have purchased our entire kitchen appliances, sink and tap-ware from Winning Appliances, Kingston ACT because they have consistently provided great service. Every staff member we've encountered has been knowledgeable. helpful and ready to provide assistance every time we've visited the business.
Wow. What unbelievable service!
My Bosch dishwasher stopped working and, as it was over 10 years old, decided to purchase a new Bosch integrated dishwasher.
The new one arrived and Mike (“Legendary Service” on his polo) advised that the one delivered would not fit and suggested the stainless steel inbuilt. While he was waiting on the phone to reorder he looked to see why our old dishwasher wasn’t working and found and fixed the fault!
Mike then arranged a full refund and didn’t even charge a service fee. Thanks Mike! Great customer service. I would now always use and recommend Winnings and Appliances Online.
- ACT, Kingston
- Verified customer
Excellent Customer Service
The customer service from the shop staff to the delivery team was excellent. The sales staff happily demonstrated a product they knew we were not purchasing and the delivery team took control replacing a product that had not been manufactured correctly and sorted its replacement, unlike another retailer's team whose delivery team damaged a product by dropping it off the truck and still tried to deliver it.
Bosch oven for existing kitchen
The sales staff we very helpful , ensuring we picked the right product to replace our existing 20 year old stove. We had to have less features than we would have liked, but no changes were required to install the stove.
Delivery was on schedule, and installation was all done well , and our old stove removed.
Client service - amazing
Service from Kerriann was 5 stars. She remember me from months ago and could not of ask more from a representative from a customer service point of view. Kept me updated on price, availability and install. Brilliant
Fantastic Service, Great Product Knowledge.
We recently bought a new Miele Dishwasher from Winning Appliances at Narellan, after enjoying 10 years of great service from our Miele dishwasher at our old house. Staff at Narellan were very helpful, courteous, had great product knowledge and helped us select the right dishwasher for our new house. Delivered on time, with no fuss.
From the moment a young lady by the name of Aimee answered the phone my whole experience with winnings was an absolute pleasure from beginning to end impeccable service well done
Next day delivery expertly packed and presented.
Professional and Knowledgeable delivery personal who explained every detail and workings of our purchase.
Removed all packaging they where great recommend them highly
Thank you very much would recommend this to our friends.
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Questions & Answers
Bosch 60cm Serie 8 Pyrolytic Built-In Oven HBG672BS1A
Is this available for delivery to Bushland Beach, Townsville Qld within the next week
Customer ExperienceWinning Appliances
The next day we can deliver that oven to you would be next week, 6th June. If you would like to go ahead with placing an order you can call 1300 050 050 and one of our support staff can arrange this for you.
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