Review your last buy on ProductReview.com.au
5 Harlene R.  · I just want to say how outstanding our Winnings consultant Jessica Valente was. Her knowledge is second to none She is very friendly and patient too.
4 Graham  · Excellent arttention from the store, all done online and by phone. Slight delay by Smeg with delivery. Installation was seamless
5 Ian Bishop  · Jeff was very helpful and understood immediately what we wanted
1 Nicole  · Worst ever after service - AVOID! Better customer service and support from Good Guys!
5 Jill N.  · Knowledge of products excellent. Staff friendly and keen to help. Pricing is very fair.
5 liz d.  · Exceeded my expectations in product knowledge, price matching, service, communication and professionalism.
Mahara
Mahara
  NSW, Taren Point

Five stars! The boys provided awesome service today. They were super fast, highly efficient, and made the whole process stress-free. A special thanks also to the assistant manager, Phyllis, for her fantastic help. Will definitely use this company again! Show details

Nat T
Nat TWA
  WA, Osborne Park

Absolutely exceptional experience! From start to finish, I received excellent customer service that goes well and beyond care, showing complete professionalism all the way through. They took the time to listen, addressed every detail with expertise, and made me feel valued as a client. It is rare to find a business that genuinely cares this much about their customers. 10/10!

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TAS
TASWA
  WA, Myaree

Fantastic communication and service from sales team. [Name Removed] and [Name Removed] were incredible. The effort, time and care taken in the sale part of our experience was exceptional. In regards To the delivery. A completely different story. Not outsourced as they were wearing Winning branded T shirts. They had this feel to them from the… Read more

minute they arrived that this was not possible and a very negative attitude towards what they were being asked to do. Lots of no, no this can’t be done even though it had been agreed via email and several conversations that this could be done, or at least attempted. They found every excuse in the book. They said they could not take it up the stairs in its box- we asked them to phone their supervisor and ask- and then they took it out the box. Then the measurements- in which Winnings Took themselves- in person - were ‘wrong’ - their words quote un quote- Even though We recognized one of the guys from the first time they came to check measurements. No commitment to opening a discussion or problem solving with us was even suggested. We suggested several other options. They wouldn’t budge. We then said can they leave the fridge, we will sort it - did that easily, not long afterwards we managed to get the fridge to its destination up the stairs with some help of friends, a genie lift and a little bit of tenacity.

So 5 stars for sales team. 1 start for delivery team.

Winning Appliances
Winning Appliances    

Hi TAS, Thank you for taking the time to… Read more

Reviews with attachments

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Kate
KateNSW
  Online store

Such an easy process. It was great to have the delivery on the next business day and to have installation completed the old product removed along with the packaging.

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Newcastle store
Newcastle storeNSW
  Verified NSW, Newcastle

I was very impressed with customer service and attention to detail.

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Rasha
RashaWA
  WA, Myaree

I recently purchased a Bosch double oven from Winning Appliances, and I couldn’t be happier with the entire experience! Jessica was incredibly knowledgeable and helped me choose the perfect Bosch double oven to suit my needs. She took the time to explain all the features and answered all my questions with patience and professionalism. Their… Read more

expertise made me feel confident in my purchase.

The delivery and installation process was equally impressive. The team arrived on time, handled everything with care, and ensured the oven was set up perfectly.

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D. Duncan
D. DuncanWA
  Online store

Professional and courteous service – We needed a bracket to mount our Bosch dryer on top of our Bosch washing machine. The salesperson made sure the bracket was compatible with the two different series machines, to avoid the need for a return. The delivery staff made sure to hand the bracket to me personally, rather than simply drop it off, take a photo and run. It was refreshing to receive such professional, courteous service from the staff at Winning Appliances.

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Janet J.
Janet J.ACT
  ACT, Kingston

Great purchasing experience – Knowledgeable, friendly staff, super fast delivery and meticulous appliance installation and removal.

Latest follow-ups

Matilda's Mom
Matilda's MomNSW6 posts
  Verified NSW, Crows Nest

Winnings have provided a fantastic range of products. Victoria was a god send in assisting my product choices, getting the orders through and deliveries on time. It was a pleasure to do business with them, I would 100% recommend them for all kitchen needs. Show details

 Follow-up  · Winnings delivery experience was excellent. The products arrived as promised and efficiently. I didn't use installation services this time as I had a builder still working when the goods arrived. As we're renovating, I still haven't used these products, but I'm confident that everything fits, and if there are any issues they will be resolved… Read more

Positive reviews

Wendy M
Wendy MQLD
  Online store

I phoned and a lovely lady helped me select the washing machine that I wanted and the transaction was done in under 10 minutes. Washing machine delivered and installed the next day and the old machine taken away. Super easy to do business with Winnings.

DRL
DRLVIC4 posts
  Verified Online store

The online ordering process at Winning Appliances was simple and easy. The product I ordered was competitively priced, in stock and my order was dispatched and delivered withing 24 hours - amazing!

Janet R.
Janet R.NSW14 posts
  Verified Online store

Purchased for our son the Sealy Advantage Deluxe Lua Queen Mattress Medium & Sealy Posturepedic Queen Bed Base in 03/2026. Mattress is super comfy he hasn’t slept that well in such a long time. Gone are the back pains and all. Service and delivery from Appliances Online ‘Brilliant’ on all fronts. Hats of to the delivery guys on the day for… Read more

the exceptional service - who did struggle a little carrying a heavy mattress some 40kgs up a spiral stair case in our home did it with professionalism taking extra care not to damage anything.

We’ve been buying our household items (refrigerators washing machines vacuums etc) from Appliances Online for many years and have found their service at all times professional friendly and assisting. Highly recommend AO to consumers seeking swift flawless professional services. 100% Happy with our dealings.

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Negative reviews

Kristy
KristyNSW
  Online store

Ordered a dishwasher, it arrived but only after I got in touch with them as they had incorrect phone number which I was told was updated at that time, then the dishwasher was installed incorrectly, had to wait a week for someone to come and fix it, the motor was then burnt from flooding due to incorrect installation, had to wait another week for… Read more

it to be replaced, installer now not arriving until 6pm at night due to incorrect phone number AGAIN being given to installer. Looks like a good dishwasher but still haven't been able to use it, very disappointing customer service.

Winning Appliances
Winning Appliances    

Hi Kristy, My name is Krishelle and I work in… Read more

customereview9497
customereview9497NSW
  NSW, Crows Nest

The staff on duty who was attending to washing machine and dryer appliance section was dismissive with my questions when I went to the store in person to enquire about buying the appliances from them. In reflection, he was also disrespectful to me as a customer when I rephrased the questions that any customers would have liked to clarify before… Read more

making purchases for over $2K. I never got a concrete answer from him during the day or after. I have since purchased the same machine from their competitor who answered the same questions I asked with patience and respect. I hope that Winnings store management can look into this review as this experience of mine affected my future decision to purchase from this store.

Winning Appliances
Winning Appliances    

Hi there, Thank you for taking the time to… Read more

Luke Theodore
Luke TheodoreVIC2 posts
  Verified VIC, Richmond

We spent It has taken numerous phone calls and emails and they are still unable to provide me with an invoice with thier ABN and our purchase amount/gst details on it to use for Tax purposes. Nobody is interested or capable of helping despite having no problem processing around a 30k payment Show details

Winning Appliances
Winning Appliances    

Hi Luke, I’m sorry to hear about the… Read more (+2 replies)

Recent reviews

Happy customer
Happy customer3 posts
  Verified NSW, Crows Nest

Having completed our research beforehand, We walked into the Crows Nest showroom on a Sunday and spoke to Nunda about a range of possible fridge/freezers. We considred her suggested model overnight, placed an order the following day, and it was delivered on the Tuesday. How easy was that! Show details

Berge
Berge
  NSW, Redfern

Winning team was exceptional for attention to our needs and then the price match made it such we achieved great value. The management of the delivery of our items to tie into our builders needs was seamless. Very very happy having decided to use Winning's

Mo Livingstone
Mo LivingstoneWA
  WA, Osborne Park

I went to winning appliances to buy some kitchen replacements, I was amazed by the quality and number of choices that the store had and was well looked after making my purchases. I can further state that the staff our second to none, Corey at the store making the sales was so knowledgeable and helpful and went above and beyond getting us the… Read more

right appliances.

On delivery the delivery team was excellent, professional and just got the job done. I highly recommend this company and have already given their details to friends and family to shop there. EXCELLENT location for all your appliance and kitchen needs.

Anne M
Anne MVIC
  Verified VIC, Richmond

Excellent showroom, the ability to have a cooking demonstration prior to choosing an oven. Above all staff (Benjamin in particular) who are knowledgeable and easy to deal with, nothing was too much trouble. Show details

Jim T
Jim T
  QLD, Indooroopilly

The service and professional advice from the staff at Winnings Indooroopilly were the deciding factor to convince us to order our product from them. the price was also excellent. Show details

Kim
KimQLD
  QLD, Indooroopilly

Excellent knowledge of appliance's and direction to help choose appliances within a budget. Added service of holding items until needed and price matching even after purchase if good have not been delivered. Service of staff 5 stars, especially Sandra.

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Abhilash B.
Abhilash B.6 posts
  Verified ACT, Kingston

I came to Winnings after a recommendation from a colleague and couldn’t be happier. The in-store team was fantastic, and the delivery and connection team were just as great. They even undertook additional modifications to my cabinet and plumbing to make sure everything fit perfectly. The whole process was smooth from start to finish. Highly recommend! Show details

Diana
Diana3 posts
  NSW, Northmead

I had the pleasure of speaking with Amadini Bandara over the phone. I didn't have clear ideas for what appliances we were after for our kitchen renovation and wasn't sure if the specifics - Amadini was so helpful, patient and clearly explained the differences between the items to me in a way I understood without making me feel silly. She was… Read more

amazing! I had a rough budget in mind but because she explained the comparison between different items, I ended up understanding that the items I had my mind set on, weren't suitable for what I needed for our kitchen. If it wasn't for Amadini, our whole kitchen renovation would be going pear shape.

Thank you Amadini and Winnings Northmead for your help!

Rhonda Bee W
Rhonda Bee W2 posts
  Verified NSW, Brookvale

The RRP discount on my chosen washing machine was the best by far of all the retailers I checked. The online order and payment process was easy, and delivery and removal of old washing machine was free. Delivery could have been the next day, but I chose another day to suit me. The 2 hour delivery window advised was met, with tracking available. The installer was quick and deft, and pleasant. A very good experience all round. Show details

Robert
RobertNSW
  NSW, Crows Nest

After sales service was beyond good. I was kept informed. One panel was displaced, and the team worked tirelessly to replace it in a flawless manner. The end result was superb. Show details

Robert S.
Robert S.SA4 posts
  Online store

What a fantastic experience I had using Winning appliances. They had the best price, great c customer service and prompt delivery. Absolutely the best experience I have had purchasing an appliance.

Scott M
Scott MNSW
  Verified NSW, Brookvale

Professional help, prestige selection. Price matched. Removed my old appliance when delivering the new one. Install team was very careful and attentive. Tight stairwell, two flights up, no lift, handled perfectly. Show details

Lucas P.
Lucas P.
  VIC, Richmond

New dishwasher, highly recommend dealing with Winnings, next day free delivery and take away of my old unit. Winnings will also be at the top of my list going forward over the normal good guys and Harvey Norman.

Michelle Q.
Michelle Q.ACT
  ACT, Kingston

Sales and delivery staff were fantastic - professional, timely and courteous. The delivery staff went above and beyond getting a big fridge into my house which was not easy! I have used Winnings Appliances for a number of purchases over the years and they remain my go to store for household appliances.

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