Very Poor Quality
Very poor quality. I have owned this 240 Turbo for approx 8 years, I have used it in total 3 times for a week at a time. I have just set it up and water proof strip around every join peeled of. I have spoken with Black Wolf by phone and messenger and there response is NO WARRANTY, they have no confidence in there product. BEWARE..
Purchased in February 2011 at Ranger outdoors.
Not worth the money!
We bought this Blackwolf turbo lite 450 about a year ago. Have set it up about 5 times.
It’s easy to set up and take down (for its size) but the quality of the product is poor.
- Our first trip a pole tore straight through an eyelet in med winds.
- We have water seeping through the base of the tent and condensation on walls.
- the front knuckle fails in light winds.
Easy to erect and super stable
Purchased the Turbo 240 canvas second hand. Soon became apparent that the glue tape on all the seams were separating. So I purchased two bottles of grip seam glue for $9 each. I removed every piece of seam tape from the fly and the tent itself as not only was it unsightly it was also the Achilles heel in the overall waterproofing of the canvas tent. I brushed the glue over every seam on the fly and the tent. So fast forward to two days of torrential rain and the tent setup, no water made it's way into the rent.
Made a good tent into a better te...
Purchased in February 2019 at Classified for $400.00.
- Turbo 450
- Verified purchase
Pretty much same review as Nathan from Sydney with the 300.
Floor condensation is an absolute FAIL! I've tried everything to prevent moisture issues.
I'm a well seasoned camper and know I good and bad tent, we camp from 2nights-3wks multiple times a year, current tent 450 cabin is in 3rd year of use.
Black wolf is not worth the money!
Over all 450 cabin great size tent, easy to pitch and pack up, front awning with 3 poles is flimsy in wind but can be strengthened with additional poles. No issues with zips yet with current 450 cabin (bu...t we do spray them after use) With the help of the guys at Tentworld (Tweed Heads) Black wolf had replaced my original 450 after a list of quality problems, but I still would not recommend paying full price or even fully recommend a black wolf lite series tent. I can deal with wear and tear issues as we camp a lot, but persistent dampness to floor from day 1 is unacceptable for any tent and ruins our camping experience every time!
Don't be fooled buy the "lifetime warranty"
We have had the black wolf 300 plus for 3 years now and think the tent is great but.. the fly wire zips are rubbish, the second time we used it we started having problems and took it back to the retailer. We got all sorts of explanations from the black wolf rep like you pegged it out to tight or the way you stowed the tent put to much pressure on the zip. Anyway for a tent that you drop over a grand on I think it's pretty poor. What good is a tent if the fly wire doesn't work properly this is the first tent that I've ever had this sort of problems with including cheap stuff like Denali tents which lasted for years and years. Do yourself a favour and stick with the cheap stuff because this is certainly no better.
Still early but reasonable so far
We bought the turbo plus 300 despite the bad reviews of the parent company on here. It was mainly due to the retailer Getaway outdoors in Perth and their assurance that they will personally handle any issues and have a good relationship with the supplier.
I bought the 300 plus for a family of 4.
I'm a parachute rigger and motor trimmer so I have an idea about how textile products are made.
I set up the tent in the back yard to test and season it and immediately found QC issues with the production. There were many untrimmed threads where ...
Turbo Cabin 450 - Best Family Tent
So we have been camping pretty much all our lives. From a couple to adding a few kids along the way. Well, five in total.
After using a larger dome style tent for years and spending numerous hours setting it up we opted for the Turbo Cabin.
All i can say is it's been a marriage saver. From ease of setting up, stability in bad weather and the sheer room. This tent has provided our family with some amazing camping holidays. We have not had one issue, leak or problem with this tent. To the point we now have 6 friends who all own them and all have had similar experiences.
52 Night Test - Passed :)
We spent 52 nights in our Turbo 240. Coming from a small 3 man polyester tent, the new canvas Turbo 240 made us feel like we were in a cabin rather than a tent. We had almost perfect weather for the 52 nights but we did have 3 nights of light rain and one windy night. It didn’t leak in the rain and stayed put in the wind. We noticed on our first few nights that airflow was important, so we slept with the top windows open. The gusseting windows were a good feature to have in the tropical rain, this allowed us to open the big side windows without...getting wet. Having airflow stopped the morning mildew in the tent and kept us dry. We were constantly on the move during our trip and set the tent up around 30 times. Our initial setup time was probably 20 mins, mastering the task we’re now down to a leisurely ~10 mins. Not exactly instant but at least it was put up right! On a couple calm nights we just setup the main tent and left the fly/awning off. Does anyone else setup without the fly?
Center Pole Hub mount system keeps failing, 1 pole keeps falling out.
I've used the tent twice per year with my family, I've had issues with center pole hub what a pain to pull apart and fix. Discovered its a manufacturing fault, (nylon/plastic body has fine cracks in it, allowing to bend and pole to fall out)
No backup support, No reply to emails, Phoenix Leisure Group, Escape2 completely useless, don't waste your money.
- Turbo 240
- Verified purchase
Zips not covered by Warranty
The tent is great but unfortunately the parent company (Phoenix Leisure Group) will not warranty the zips. I have only used the tent 3 times and the zip is now permanently caught. This has been a terrible experience and the Lifetime Warranty is practically worthless.
Good tent, terrible warranty
After my 2 month old Turbo 300 Plus tent suffered a bent pole in max. 40kmh winds, I contacted Black Wolf in order to have it repaired under it's lifetime warranty as it was obviously defective. They immediately denied the claim saying they don't cover storm damage. I then asked what the tent is rated to in terms of wind. Their response was:
"I have heard back from our BW product manager and she has confirmed that these tents do not undergo a specific wind testing procedure.
It is very challenging to perform and place an accurate wind ratin...
A perfect tent
Can’t say enough good things.
A near perfect tent. Quality and functionality is just beautiful.
Highly recommend by me.
Very heavy and quality is amazing. Many good holidays ahead with this one.
- Turbo 300
- Verified purchase
Took on so much water. All taped seams failed after a night of rain.
Previously had a Blackwolf Turbo 300 plus (not the lite model - the full canvas) which was a great tent. Replaced that as it was too big for 2 of us with a new 300 model (again not the lite - the full canvas).
We’re regular campers and maybe go camping every couple of weeks. Long weekends to 2 weeks at a time.
No problems with the new tent at all for a couple of dry trips. Worked well, easy to set up, stood up to wind. Problems started with a trip to Moreton Island. It started raining - quite heavily - and after a few hours the taped sea...ms started to peel away from the canvas inside the tent and fly. After another hour or so the majority of tape had lost its seal and the tent took on a huge amount of water - the tent was on a slight slant and there was a good 2 inches in the bottom by the time the rain stopped. Packed up after only 2 days - 12 days early as more rain was forecast. Wasted over $1k on camping, ferry and permit fees. Contacted Blackwolf who pointed me to a tent repairer who told me to seal it back up with paint on sealant from Tentworld. Explained it was every seal in the tent that had failed and was advised to remove any remaining tape and buy more than one tube. $1200 down the drain. Bitterly disappointed in the product and bitterly disappointed in the customer service and warranty. Tent is going in the bin and will be buying an Oztent. Avoiding Blackwolf at all costs in the future!
Thia tent is a beast
Had 300 plus for 2 years now. Never has condensation or mould but we do sleep with the roof vents open. We camp in all westher conditions in Victoria.
Have only pegged the whole thing down once. Spent the night in 60 - 80km plus winds at cape otway, was very noisy but tent stood strong.
When wind swung to west on 3rd storm front we thought hell had opened up. Turns out it withstood a massive hailstrom and had a foot of Ice stacked against it.
Amazing quality, is heavy but needs to be in order to provide such strength.
Taking it to canunda this easter cant wait.
- Turbo 450
- Verified purchase
Turbo 450 bad product quality
Bought new Black Wolf turbo 450 from Tent world in Perth, the telescopic roof pole is stuck and does not extend, took back to them since not used yet, saw only when pitched it for first time, but they have plenty of stories, will never buy this brand again. I ordered a new roof pole own expense to replace, not happy camper on this one.
Fly mesh and after sales service is disappointing!
In short, we did a lot of research prior to purchasing our Blackwolf Twin Turbo 240 lite and overall it's a reasonable tent. We're a fastidious family & take great pride in looking after things, namely big ticket items we expect years of use from. Previously we had a relatively cheap Coleman tent that lasted us 12 yrs without fail. Thus, it was most disappointing to find a small tear in the window fly mesh of our Blackwolf after its second use and that we could only reasonably put down to being a product fault we had not identified on purchase....What was more disappointing rather was the tone of the Phoenix Leisure Group (owners of Blackwolf) representative who insisted this could not have been a product fault for the simple reason it was not detected on purchase. To put this into context, we're talking about a 1cm tear in ~30m3 of fabric. He had also allegedly "never dealt with a fly-mesh related complaint" in some 14 years. Reluctantly, when we asked if the item could be repaired (at our cost) with an original replacement fly the response was no "you're better off just going to Bunnings to get a repair kit". I think this alone speaks volumes.
waste of money
bought turbo 300 2 years ago ,didn't use it for about a year ,6 weeks into a trip the door zip fell apart ,2 weeks later the fly ripped ,tried to deal with bcf and blackwolf ,kept getting run around so I gave up .ruined what should have been a good holiday , might as well take it to the tip .
We are a family of four who go camping all seasons and every 2 months approx. The Blackwolf Turbo Twin 300 we have has not been as good as what I expected for the price. The back zippers have seized but the really frustrating thing is floor condensation. We have a picnic rug down and self inflating mattresses. Every morning we have to drag everything out to air and dry due to moisture. I have seam glued and experimented with and without tarps underneath with no success. I've removed the picnic rug but there will be moisture under the mattresses.... It is not due to a leak from a hole as it only happens under mattresses and rugs. I have all windows and vents open. It is so frustrating to see that the Coleman, Oztrail tents my friends have do not have the same problem. I spoke to a fellow blackwolf owner and they had the same problem. I will not be recommending or purchasing another blackwolf tent. I would love to hear of any solution. Nathan
Great tent. But very very heavy
Family of three with small child who camp at least every month in all weather. We love this tent. The ease of setup is fantastic with average time being less than 20min. I always peg the ground matt however only bother with any side lanyards if windy weather is predicted. Have had a few moments with very high wind where this tent hasnt moved!
The canvas and particularly ground matt are extremely durable. Some leakage the first couple of times but after hosing down and drying no issues now.
There is a handy storage pocket on one side of bed....Wish it was both sides. Also the internal zippered seperation only allows for a bed in one orientation..we do not use it. Packup takes a lot longer. Esp if its wet. The bag is barely big enough and i leave pegs out due to roofrack weight limitations. It is very hard to pack with one person. Certainly the overall weight would justify some bag wheels. Front door zip arrangement is frustrating. With the D shaped entry needing a lot of unzipping to use, as opposed to a single central vertical zip. Overall i love this tent and would buy again. But car camping access only due to weight. Best of its type!
Has provided many years of good service
I purchased the 240 lite in March 2012 & have used it several times a year since in all climatic conditions. I read reviews prior to the purchase that mentioned the lack of ventilation however this version had the gusseted windows etc so that problem resolved. My brother-in-law had the canvas version & was pleased with it which influenced my decision. I preferred the lite version. It has the lip over the entrance which is formed by connecting two angled pieces of aluminium which can be fiddly to feed through the tube. The storage bag is made of...stout material & easily holds the tent & fly, a Wak Jak, pegs & a light ground sheet. The tent dries quickly & I like the way you can store the ropes. I've camped in the Snowy's in Autumn & been perfectly comfortable despite frosts at times. Have been fortunate to not experience too much rain but endured a heavy thunder storm in the Warrumbungles which saw water briefly cover the camping area. The tub floor kept the water out with just a small leak in one corner. The wind had no affect as all ropes were used to secure the tent. Have camped in Central & FNQ in the milder months & the tent catches any breeze as windows & door provide adequate ventilation. A window at the back would be perfect. The insect screen keeps midgies at bay. It's easy to erect & dismantle. The material & poles have held up well with none of the problems others have experienced so touch wood. I hang a light from the middle of the tent. I also own a Black Wolf Turbo Stretcher which is equally easy to setup, comfortable (use a self inflating mattress), strong & the right height.
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