BlackWolf Turbo 240

Falling into pieces – Light use only and after about two years all sealing started peeling off with means is not water resistant any more. Floor material is as bad and start disintegration process. Live time warranty it’s a spam. Show details

All the waterproof tape came off – As I see someone else posted. I’ve had this maybe 8 years. Last year first time I used it in rain, and all the waterproof tape came off the seams and I got drenched. Gunna let my ex wife have it and buy myself an Oztent Show details

Poor Service and Poor Products – BlackWolf (Phoenix Leisure Group) is a pathetic company... incompetent and evidently run by a bunch a careless ratbags. They are dishonest, unknowledgeable (ignorant) and have poor customer service... unable to provide the courtesy of answering what should be simple questions and unable to stick by (honouring) what they claim to provide. I will… Read more

hope to be hiking the PCT (Pacific Crest Trail) next year (when this virus issue resolves)... then the Appalachian Trail the following year. Was hoping to use an Australian company like BlackWolf (which I believe it to be; correct me if I'm wrong)... but certainly WILL NOT be using any of their rubbish products from an evidently careless, dishonest company. The adventure gear industry has many competitors, one would think these @#$%^&! clowns would get their act together & try to be professional, competent in providing better service & products. Good riddance BlackWolf... because at the rate they're operating, they'll be out of business soon!

Used regularly, very sturdy tent and easy to erect – We use the tent several times per year. It is robust, quick to erect, and well made. After 8 years of significant use in a variety of extremes (-10 deg in the snow, +48 deg in the outback) it’s performed flawlessly. Recently a couple of the zips began to fail and I first contacted Black Wolf about their lifetime warranty to find the zips weren’t… Read more

covered, but the BW representatives at Phoenix Leisure sent me a few replacement zipper fasteners immediately and I’ve put them on and it’s like new. BW should remove the words Lifetime Warranty because as several people have pointed out it doesn’t have one in practice. However unlike some people’s experience I found Phoenix Leisure to be very responsive. The tent does get condensation in it quite easily as several people have noted. The idea of a simple square to cover the top held on with Velcro would allow the inner tent to be used alone (usually sufficient if not too windy) and save having to put up the cumbersome outer tent. Rain only seems to get in through those top vents even if zipped close. Overall we’re very happy. Yes it’s heavy and bulky but leaves most other lightweight tents far behind.

Very Poor Quality – Very poor quality. I have owned this 240 Turbo for approx 8 years, I have used it in total 3 times for a week at a time. I have just set it up and water proof strip around every join peeled of. I have spoken with Black Wolf by phone and messenger and there response is NO WARRANTY, they have no confidence in there product. BEWARE.. Show details

52 Night Test - Passed :) – We spent 52 nights in our Turbo 240. Coming from a small 3 man polyester tent, the new canvas Turbo 240 made us feel like we were in a cabin rather than a tent. We had almost perfect weather for the 52 nights but we did have 3 nights of light rain and one windy night. It didn’t leak in the rain and stayed put in the wind. We noticed on our first… Read more

few nights that airflow was important, so we slept with the top windows open. The gusseting windows were a good feature to have in the tropical rain, this allowed us to open the big side windows without getting wet. Having airflow stopped the morning mildew in the tent and kept us dry. We were constantly on the move during our trip and set the tent up around 30 times. Our initial setup time was probably 20 mins, mastering the task we’re now down to a leisurely ~10 mins. Not exactly instant but at least it was put up right! On a couple calm nights we just setup the main tent and left the fly/awning off. Does anyone else setup without the fly?

Zips not covered by Warranty – The tent is great but unfortunately the parent company (Phoenix Leisure Group) will not warranty the zips. I have only used the tent 3 times and the zip is now permanently caught. This has been a terrible experience and the Lifetime Warranty is practically worthless.

A perfect tent – Can’t say enough good things. A near perfect tent. Quality and functionality is just beautiful. Highly recommend by me. Very heavy and quality is amazing. Many good holidays ahead with this one.

Fly mesh and after sales service is disappointing! – In short, we did a lot of research prior to purchasing our Blackwolf Twin Turbo 240 lite and overall it's a reasonable tent. We're a fastidious family & take great pride in looking after things, namely big ticket items we expect years of use from. Previously we had a relatively cheap Coleman tent that lasted us 12 yrs without fail. Thus, it was… Read more

most disappointing to find a small tear in the window fly mesh of our Blackwolf after its second use and that we could only reasonably put down to being a product fault we had not identified on purchase. What was more disappointing rather was the tone of the Phoenix Leisure Group (owners of Blackwolf) representative who insisted this could not have been a product fault for the simple reason it was not detected on purchase. To put this into context, we're talking about a 1cm tear in ~30m3 of fabric. He had also allegedly "never dealt with a fly-mesh related complaint" in some 14 years. Reluctantly, when we asked if the item could be repaired (at our cost) with an original replacement fly the response was no "you're better off just going to Bunnings to get a repair kit". I think this alone speaks volumes.

Has provided many years of good service – I purchased the 240 lite in March 2012 & have used it several times a year since in all climatic conditions. I read reviews prior to the purchase that mentioned the lack of ventilation however this version had the gusseted windows etc so that problem resolved. My brother-in-law had the canvas version & was pleased with it which influenced my… Read more

decision. I preferred the lite version. It has the lip over the entrance which is formed by connecting two angled pieces of aluminium which can be fiddly to feed through the tube. The storage bag is made of stout material & easily holds the tent & fly, a Wak Jak, pegs & a light ground sheet. The tent dries quickly & I like the way you can store the ropes. I've camped in the Snowy's in Autumn & been perfectly comfortable despite frosts at times. Have been fortunate to not experience too much rain but endured a heavy thunder storm in the Warrumbungles which saw water briefly cover the camping area. The tub floor kept the water out with just a small leak in one corner. The wind had no affect as all ropes were used to secure the tent. Have camped in Central & FNQ in the milder months & the tent catches any breeze as windows & door provide adequate ventilation. A window at the back would be perfect. The insect screen keeps midgies at bay. It's easy to erect & dismantle. The material & poles have held up well with none of the problems others have experienced so touch wood. I hang a light from the middle of the tent. I also own a Black Wolf Turbo Stretcher which is equally easy to setup, comfortable (use a self inflating mattress), strong & the right height.

Lite 240 Plus 2017 Model – I must say that even after reading many reviews that don't put these tents in the best light, I still went ahead and bought one. The design best suited us, as did the dimensions of the bag to fit neatly in our vehicle. We also have an 8 year old that loves his own room in the rear, so the 240 Turbo Lite Plus model was for us. As soon as it… Read more

arrived I put it up, and there it stayed in the back yard for a few days, and when we had rain and a couple of windy days I was keen to see how it handled the weather. The were no issues with leaks, I had purchased seam sealer which I went around the outside stitching with, and because of all the taped inner seams, I didn't need to do them. We ''camped out'' a couple of nights while it was up, and there were no issues with leaks anywhere, and it stood up to the gusty winds no problem. I packed it up just as easily, and I had a spare duffle bag and packed the fly into that so the tent bag was less bulky and lighter weight to handle. I went ahead and purchased the deluxe side walls and front, and we went to a campground to try it all out. Once again there were no issues, except that we had still night and a heavy dew overnight, and condensation formed inside the tent, even with the roof vents open. I had closed all of the windows, because it was quite cool, but that may have contributed to the inside dampness. Once consolation it wasn't dripping wet inside, but next time I'm packing moisture absorbers and leaving a portion of a side window open to see if that helps. In all the years we've camped in tents (around 20 years), we have never had condensation, and yes, we have even camped in the highland snow here in Tassie. So it was a little irritating, but I feel with preparing the tent for the camping conditions we can minimise this. Well, it's still early days for us with this tent, and we are going away again in a couple of weeks time and hope it lives up to our expectations. One concern I do have is, the fly seems to sit hard up against the knuckle joints of the frame, so I'm going to make some soft little ''wraps'' with velcro fitting to put over the knuckles to help protect the fly from possible rubbing points. It's also a shame there is only one accessories storage pocket in the rear room, when the main area could also have one, say, near the power inlet. It also would be handy to have a couple of fabric loops sewn into the roof panel near the dividing wall, to hang a coat hanger, or extra light, or string up a makeshift indoor clothesline, that sort of thing. Apart from that, I am hoping over the next few months we will put it through it's paces in many different weather conditions,, but I will keep our old faithful Sportiva Outlook sitting in the cupboard as the emergency tent, we know that will stand wind gusts of up to 100km when we were last up in the Highland Lakes, but it just takes so long to put up!! I feel really spoilt to be able to not only put up a tent on my own, but within minutes... which is great when master 8 is only thinking of food & drinks and hubby is pulling out the rest of his gear because he wanted his bike 10 minutes ago!

Great tent - so long as it doesn't rain and you don't want warranty service – What a great design for a tent. It's truly easy to set up and put away once you master it. Care has obviously been taken in the design, the designer most likely goes camping a lot - something which doesn't seem to be the case with some tents. However, little point raving about the great design .... sadly, as is noted in other reviews, the tent… Read more

is not good in a climate where rainfall can be expected (and if you expect the water to stay on the outside).

Sadly, as is also noted in other reviews, while you might expect it, you will not get a warranty service in keeping with the premium price tag.

We used our tent twice, the second time in moderate rain - and it leaked.

We returned the tent for warranty (despite it being used only twice). The tent waited in the store for pickup for two weeks. Still tent-less, we've cancelled our Christmas camping plans.

Rather than twiddle our thumbs and make Black Wolf voodoo dolls, we've posted a utube video and write up tracking progress. It's not as much fun as camping, but with the tent-less weeks rolling by it's something to fill the void.

If you are thinking of camping when it rains with a Black Wolf Turbo tent, you might like to watch it first.

https://www.youtube.com/watch?v=znO2BgM5Kqk

If you still like the tent, either don't camp when it rains or take a spare tent. KMart sell cheap tents which, in our experience, have better waterproofing. Just a thought.

It's worth noting there are several positive reviews about this tent. Design-wise deservedly so.

However, how many of those reviewers have used the tent in moderate rain? And how many positive reviewers have used the tent sufficiently to notice the unusual wear noted in other reviews? We can only comment on the former, having used our tent only twice. Our tent is unlikely to show signs of poor workmanship or premature wear because it's sitting in the Black Wolf warranty warehouse in it's bag. And of any positive reviews you find meeting all of the above, how many are verified purchases?

None of the above are concrete reasons not to buy the tent. But read all the reviews and take all of the above everything into account before deciding.

Second tent same issue – We purchases the 240 turbo tent and as we do a lot of bush camping and thought we would spend more for the quality. We used our tent for ten days around Exmouth when we noticed all the fly screen mesh in the fron doorway was fraying and then cover was rubbing bear near the top horizontal pole. On return we contacted BW who told us to send back. We… Read more

waited over 8 weeks for the return but a new tent was given. We have just been camping for 5 days and yet again the fly screen is fraying and the seals leaked in mild rain.

We will be returning again but are not happy at all with the terribly low quality of this product, another great company selling out I feel.

Do not purchase these tents :(

Never buying a Blackwolf product again! – I bought a 'canvas' Blackwolf Turbo 240 Plus recently which was used twice. During the second most recent trip in moderate wind with stronger gusts and rain the fly / awning was ripped apart and the inner tent base leaked. The tent has always been set up and secured as per Blackwolf instructions. I sent the tent back to Blackwolf expecting a… Read more

replacement or repair under their so called 'limited lifetime warranty.' However Blackwolf advised this was 'normal wear and tear' and would not replace the tent. The matter is now with the NSW Dept of Fair Trading. I have since purchased an Oztrail Tourer 300 Fast Frame nylon tent. It has superior workmanship, is better quality and solid as a rock and has withstood two thunderstorms and torrential rain without a single leak and only cost $300 brand new! I wish I had found this tent prior to purchasing a rubbish Blackwolf product. My advice is to stay away from Blackwolf especially these Turbo models. They are expensive, the workmanship is poor and they don't last. And Blackwolf won't look after you even when their products are under a so called lifetime warranty.

Wow how woefull – Top line tent, premium price and PITIFUL. We purchased a Turbo 240+, with additional sides, etc. we were thinking we'd be getting something that would be durable, well built and value for money, what a WASTE. Found a FAULT in the make of the tent, looks like someone stuffed up the stitching, where the tub meets the side of the tent, as a… Read more

consequence when it rains the water enters the tent at that point.

Taken back to store seven weeks ago, and we are still waiting, still chasing up the store, no one bothering to service us, they've got their money - who cares right?

I got a BIG surprise for you!

We'll be getting a refund, take our money elsewhere and stop getting mucked around by USELESS support from the manufacturers repairer.

I cannot recommend this product and I cannot suggest you waste you money on Black Wolf products!

It's absolutely ridiculous that we are the ones stuffed around by buying a defective product.

f ing thing they replaced it – An update to f king thing hate it. I had purchased tent through kangaroo tent city and I took it in to see if I could do a warranty claim. Anyway a couple of months later had a call saying tent was sent to black wolf and they have decided to replace it

f ing thing, hate it – The light turbo material is thin and it leaks we have only used it 6 times. I have sprayed it with the water proofing stuff but the thing still leaks. The seam seals are all coming off, I have tears on the fly where you peg it. I am not happy after spending so much money. Also trying to get service from black wolf to get these things addressed has so far been to no avail.

Bad Choice – Went camping and it rained. We seasoned tent before we left however it still allowed water to seep in the sleeping area. Once home, drying not easy at all. The frame is attached to the tent and once you get sides dry and roof dry, the floor also needs to be dried to enable safe packing up to avoid mould/damaged to tent. With frame you can't just… Read more

flip tent over as the poles are not that strong. Ropes also need to be fully dried and they are attached to tent and have pockets on tent for storage. Very time consuming and annoying. Will not buy or recommend this tent to anyone. We are campers with over 40 years experience and worse tent we've owned. Will definitely be selling ASAP.

A very good tent – I have owned a Turbo 240 for over seven years, the second time I used it was in Kangaroo Valley in extreme wet conditions, my mate that I was camping with said none of his six tents would have been as dry as my Turbo 240 under such adverse conditions, he went and purchased a Turbo 300 soon after. I wonder if James followed the instructions and put… Read more

the tent up in his yard and gave it a good hosing of water to seal the seams, before subjecting to rain while camping. I am a bloke nearly 70 and I wanted a tent that I could stand up in, that would take a camp bed and I would still be able to put it up and down by myself. The Turbo 240 fitted the bill. I also have the extended fly and panels. I think the system on the new Turbo tents is far better, although I really can't fault my tent as it has been used heaps of times and subjected to some real foul weather. If there is a hint of wind the attached guys should be used. If I was in the market for a tent today I would buy another Black Wolf Turbo 240.

Great in dry weather but not in wet conditions – We purchased a Black Wolf turbo240 for a trip around Australia. We found it easy to erect and take down. However, beware it's heavy and bulky to haul around. The fly was disappointing and let us down in wet weather as it does not cover the entire tent and let water into the tent. We had to buy a tarp to cover the tent so that rain could be… Read more

kept out. Also not much shade provided by Fly. Otherwise a comfortable tent that can withstand windy conditions. It's about the right size for two people. Easy to set up and take down. Good size for two people. Fly does not give enough shade or protection from rain